Kitchener Hoteller

It was extremely close to where i needed to go. They did not have my room preference, it was FULL of hockey kids and there was no hot water for a showing in the morning...not a drop.

the hot breakfast buffet was good. The bathroom was a good size.....a fridge & microwave in the room was a bonus as well as free internet access from your room. The pool looked nice and the hotel is conveniently located. They have smoking floors, the beds were very uncomfortable (they have the sleep number beds) by the time you locate the right number, the night is almost over, they put us in a smoking room with a dirty ashtray even though we clearly booked non smoking rooms....they had to relocate our room, the staff did not handle this properly and tried to blame the error on Booking.com even though I have a printout of the confirmation stating non smoking....finally after arguing this point, they reluctantly tried to rectify it by offering us breakfast coupons for the inconvenience.

Awful dirty place. Shame on Howard Johnson for keeping this hotel under their banner. Dirty stained stinky carpeting throughout. Awful room where ice machine located. No air conditioning working in our red on. Shame on Howard Johnson See above

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Terrible place. Filthy! Horrible!!! Rude staff. I could not stay there because of the filth

Location very dirty public areas, given inferior old room because booked online, offered cash upgrade to a 'nice room' on checkin, headboard fell completely off wall first time we sat on the bed and to top it all off we were bitten by bedbugs

Price Housekeeping never came to any of the six rooms we booked

Close to Beer Store. Hot tub broken. Pretty grubby.

It is in a good location for what we went to Kitchner for, hockey. It is located right between the 3 arenas. Also the room SIZE was nice. But it stops there. Where do I start. It looks like a prison, not well kept. There is torn wallpaper, holes in the wall, dust, the pool heater was not working and closed by the health department, it smelled, and there was a drug overdose the night we were there.

It was quiet and that is just what i needed My room smelt of smoke even though it was a none smokers room. Also the debit machine was not working so i paid to have my food delivered but i still needed to leave my room to pay...i would have just ate at the restraunt if i had known that...

It had two swimming pools, although the outdoor one was very cold. 1st floor rm. was VERY FAR from the front entrance. Long walk. Dark hallways, low ceilings, facing noisy highway, broken hot tub, dilapitated sauna. Sour coffee. ENTIRE HOTEL HAS NO QUEEN BEDS, just dbls & kings. Too tight for a family. Unpleasant.

There was a motel behind the hotel and they have the same name and star level very disappointed by the star level advertised by you site as it does not deserve 1 star Holiday inn used to be a good brand not anymore

Free Parking Placing me in very undesirable portion of the hotel, twice. The smell in the rooms.

I was very impressed by the updates within the room. Although dated from the outside and the looks of some of the clientele, it was very nice inside. Better than the Howard Johnson I stayed in the week prior. The bed was covered in spiders which I didn't realize until I was under the covers and had to get up to use the washroom. It was when I pulled back the covers that I discovered this. By that time it was 4am and no one was around to rectify the problem.

Not worth the price at all . I felt I was cheated for this garbage I paid 71 dollars

The location was good for the venue that we were attending. The room wasn't clean,needed vacuuming and the bathroom floor was dirty.The bathmat had black mould on it so I didn't feel it was clean enough to use the bath. Our unit is in need of renovation. There was a big patch of filler on the door.