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Udmærket hotel til prisen Temmelig koldt på værelset ved ankomst, kunne ikke afhjælpes iflg. hotel personale. Blev dog bedre med tiden
er en meget positiv overrasket over den høje standart på hotelet ,,,, et sted jeg gerne vil bruge igen ,,,, syndes at morgenmaden er kedelig , og det samme hver dag ,
rigtig flot hotel, rigtig gode resturanter, og bowlinghalen var også rigtig god og swimmingpoolen var dejlig og svømme i:-)
Central beliggenhed; enkel indtjekning; værelset forholdsvis lille og skrabet; upersonlig atmosfære og betjening
Large, comfortable rooms. Reasonable location. Log fire in Reception! Rooms need refurbishing. Now rather expensive for a basic hotel
Nothing!!!!! Breakfast was poor, room was not cleaned, toilet bowl was broken, WiFi did'n,t work, room calling for capital repairs, I hope that I never come back to this hotel.
Big suite Perfect location A/C broken, customer service is lacking. We got back late to the room and found that the room was hot, and the air conditioning was broken. The hotel was fully booked for the festival "Juro Svente", so the staff was unable to relocate us to another room. We could not open the windows to cool the room because there was a load restaurant and busy square below, with smokers under the window. The room was hot and we were stuck. The person at the desk explained that others were having similar issues, and offered a fan to cool a family of 4. Upon checkout, we explained that the reason we booked the hotel is because it had air conditioning, and that we had an uncomfortable night. We were offered a "soft drink" for our terrible night. We asked for the manager and waited a long time. She was very friendly, but not very helpful. In the end, after explaining that our expectations were not met for a "luxury" hotel, the manager offered nothing. After a half-hour of back-and-forth, "It's our fault that we let them know earlier that it was broken" she finally offered a 20% discount, but because my card was already charged she would need to wire the refund to my account. That was a week ago, and I still haven't seen it.
Hotel was not full so there was space to go to the breakfast. Hotel was crowded employee but they were concentrated to discuss with each other, service was not on the top on their list. Breakfast was stuffy like one day used sock. I suggest to chef to visit some good hotel to see what is the fresh and good breakfast. This hotel quality is on B&B level.
The room was very nice and spacious, the breakfast was also very nice. Also location was good to old town and also not far from good shopping mall The spa room was not prepared and to cold to enjoy
Very well equipped room, convenient free parking, free WiFi, professional staff, nice restaurant (make sure you taste the Armenian wines!). We have stayed at three other hotels in Klaipeda before, but we will definitely come back to this one from now on. The only one disappointment was the breakfast which was served to the room: the plates were obviously prepared on the previous day and kept in the fridge.
Spacious room with a kitchen. Nice modern decoration.
This hotel was amazing. The room was gorgeous and had excellent appliances. The staff was very friendly and helpful. The hotel restaurant is amazing Armenian food and I could have eaten there every day. The Turkish coffee was especially delicious. It is a bit far from the downtown area, so be prepared to walk for 10-15 minutes.
Wonderful restaurant with armenian cusine. Big rooms with kitchen. Good location - not far from port and old city. Good parking.
Kitchen in the room, free parking and free high-speed cable internet (free WiFi was not available anywhere). When we arrived there was a Russian-style wedding party in the hotel's restaurant. On our attempts to find 2nd restaurant in the hotel the party's host (or "tamada" in Russian) sweared on us like "what are you $@# searching here for?!".
we stayed for 2 nights. rooms were not cleaned during our stay. no hot water on the second morning. receptionist had difficutlies in finding the hotel on the city map, not to talk of directons or tourist information.
Room interior, Restaurant
Beautiful, modern, well equipped room. Comfortable bed and nice bathroom. Good location. Helpful staff. Good restaurant. Across from sculpture park and near old town Klaipeda.
Very good restaurant and design of hotel no air-condition
I liked the staff, very comfortable hotel. We came with kids but that was not a problem. We had very big room. Most of all I liked design of hotel. Seems that hotel being recently redecorated and everything is cleen and fresh.
Good and qute location and in city downtown. Free access to WiFi internet in each room.
Very pleasant approach of the hotel stuff, excellent buffet breakfast When I booked a hotel I expected ho have a room with one king bed, while finally there were two beds, one beside other, what wasn't very comfortable in fact.
quiet and nice place
Nice, spacious room. Staff were not just friendly and helpful, but all seemed to be going out of their way to make guests feel welcome. Food was good too
very functional and isolated rooms breakfast not included
Room, reseption service
big comfortable room, very friendly hotel staff iron in the room was a poor quality
Clean and nice hotel, good breakfast, parking place Wifi could be better
Room was clean and although a little sparse it was neat. Reception staff hepful in making suggestions of what to do and see. Kitchen staff was very helpful and accommodating. This is billed as a business hotel. There was a group of people in the bar when we arrived. It was a Saturday and as time wore on the crowd became more raucus. This uproar went on until about 2AM It was complicated because the rooms are not air conditioned and since Klaipeda was in the middle of a heat wave, we had to keep the windows open
Spacious and light room, comfortable bed, silence. Central location in the city center.
Reception assist very well.
Recently renovated in a very nice way. Nice courtyard where breakfast is served and very helpful and friendy staff At night the corridors were almost in the dark
staff, room size, good restaurant, the hotel needs a bussines center
The lady at the check in came with us to our car so that she can speak to the police and grant us access to the road which was closed because of the festival. That was great! Yes, the breakfast at the hotel is rather lacking choice, the food is cold and the overall presentation is insufficient for this type of hotel and price.
Very Quick Check in and a pleasant smile ,All staff very freindly.
It was very nice!) design of the rooms is very interesting, staff is very kind
Based in old town Poor breakfast, cold floor in bathroom
Lovely hotel. Nice reception but sometimes funny behaviour. They have not taken our postcard to the post?!?!?!
Difficut to find the proper way to come there by car, not clear how to get there
Close to old town and ferry port. Nice view. Nice new hotel building. Minifridge in the room. Direct bridge to old town is temporarily removed for renovation, so you have to go around the fortress.
Everything was clean. Breakfest had very little choices. Mayby msome porridge, fruit sallade... It was really cold in the room, small heater helped a bit. No wireless internet, or at least give longer line for internet.
Great value for money. Excellent place, room, service and breakfast. Diffucult to find. Not enough parking places.
Excellent location, 5 mins walk to old town (footbridge completed in July). Adjacent to ferry terminal to visit Curonian Spit. Well positioned for local restaurants. Good views over sea and waterways. Excellent venue for ship watchers! Breakfast was disappointing. Limited choice. Wifi did not work in our room so had to sit in reception. Would benefit from tea and coffee making facilities in room.
It was easy to walk to Old Town (5 min.), New Town (10 min.) and ferry (5 min). TV reception in my room was limited to one Lithuanian channel.
Nice and attentive staff, good breakfast, big rooms Limited access to the Internet, poor assortment of personal sanitary accessories (no cotton pads/sticks, no sleepers, shower gel from a dispenser...)
Close to the place where need to be; quiet place, nice view
Good location, less 10 minutes walk from train/bus station. Food was good for dinner and breakfast.
I love the small dining area which has good food and an excellent COOK.Great location for anyone on business. Major negative for me the smokey smell in the rooms. They need to be completely deodorized to get rid of the smell and ban smoking completely.
very cosy hotel, with nice interier and exterior. Very good quality for your money. Not bad location. Good breakfast and nice surprisevly nice restaurant. Was not mentioned that it is next to the big railroad station. Also no a/c nor fans in the room.
the breakfast is quite good, the rooms are clean the hotel is not prepared for handicaped people: stairs without lift in the entrance.
Staff was friendly, and helpful, trying to understand our request even though there was a language barrier. Wished hotel resturant would have offered water with meal, or refills of coffee.
Location and staff. -
This hotel is good with spacy clean rooms. Located close to the railway station. Breakfast was good, staff was friendly. Just a 20 minute walk from the centre of Klaipeda. During night, sounds of the nearby railway might be annoying. The restaurant of the hotel is quite small, and other restaurants are not in the neighborhood.
Very kind to us. Carrying suitcases up stairs etc. Opened the kitchen one hour early to make an omelette for us before we rushed to the train. No lifts, no guest laundry.
Very helpful and friendly staff did everything they could to accomodate us. We would return to this hotel any time!
Great value for money. Nice staff. Clean and large room.
Reception was not staffed upon arrival in the mid evening hours. I waited 15 minutes to be attended. No hot water in the evening.
Easy to find, at least if you arrive from Kaunas :) Parking was easy. Free internet in the lobby. Excellent breakfast. The mosquitos in the room. Parking was quite full (well, we always found a spot). Rooms not very big (at least for 3 persons).
bedding was exelent there is no hair dryer in room
Good location, nice staff internet connection only in lobby, would love to have in my room as I have business travels
nice clear hotel and rooms, perfect and quickly check-in, good and quiet place
room and bathroom (!) were not clean
Very comfortable location, near is port where easy can order ferry, near is old town, comfortable parking, very nice restaurant and rooms No, I have no complain.
There is no blanket cover in the set of bed-clothes. Instead of it there is a bed sheet.
Near the old city Don't go there by night as you can't find the 'hotel'. Small sign at gate. At night there were only a receptionist would couldn't speak english, just russian.
Very friendly and helpful staff. Very convenient parking. Great sauna and spa. Good value for money. IMHO, the restaurant is their weak spot. With daily room service and airconditioning they would be a 4* hotel.
Silent at night, comfortable beds. Close to the city centre and the Curonian Spit. Stale sandwhices at breakfast
Hotel staff is very friendly not enough shower gel, poor cleanliness
No English speaking staff when we arrived, staff did not understand that we wanted to check in, and not check out. Clean and simple rooms
Friendly staff (although limited English), spotless, modern, cosy and comfortable, welcoming. A good place to relax in for a few days
Extremely helpful and friendly staff. Free secure parking was a great addition. Location was also perfect. Just five minutes walk from the center and ferry pier to Spit. If you wonder what the slight sweet odor that hangs around the area from time, that is the local Brewery next door. You can visit a guided tour there if you wish so. Nope. Everything worked out perfectly.
Nothing special. It was ok. The breakfast was expensive.
Breakfast must be improved
friendly staff;the position
Nice personnel, smiling and kind, very professional. Room was clean, elegant and relaxing. Easy but effective breakfast A bit far from city centre, but near to bus stop
Staff is very pleasant and helpful. Rooms are very nice and clean, especially Lux. The best option for that price.
It vas a nice quiet place and not big and crowding.