Water and watersports. Comfort and pools. The buffet was not of a high quality...quantity is not quality and most of the time quality is much more important than quanity. Also, for a family of 4 americans, we do not eat 35 dollars worth of food each. The price is so high for the quality of food being low.
Room and pools enjoyable. Kids loved facilities. Transportation from town to hotel difficult. Hotel needs to provide guest with more help assistance in transportation.
The recreation facilities are excellent
Interior design of lobby very sophisticated -- calm and simple, pleasing to the eye. Beautiful view of the pool area and sea (in lobby&lobby bar). A sumptuous breakfast -- the only thing I missed was drinking water, everything else was there, and more. Friendly and efficient service, not at all pushy. The hotel contacted me in advance to confirm the reserved dates and arrival time, and arranged airport transportation. Pool area and private beach were excellent; clean and well-maintained. Quiet and nice rooms. Free movies and music/entertainment in the evenings. No internet access in the room; hourly cost high for WLAN in the lobby. Very little to do/see in the vicinity of the hotel (but compensated by punctual and frequent bus connection to Kos center).
We realy like our stay at Grecotel Kos. It was unbelievable experience for my family ! We like our room because it was realy nice , comfortable and with a beautiful view. The breakfast was the rishest one we have ever seen. Also we fell in love with the park of the hotel. The landshaft architecture was brilliant. The beach was the perfect place for swimming , resting and having fun. Everything was really amazing ! We have no complaints about Grecotel Kos Imperial !
Animation and the lagoons
Utrolig valuta for pengene og ikke mindst et fantastisk personale. Værd at vende tilbage til!
Stille og roligt, god stemning, hjælpsomt personale, god valuta for pengene, ligger centralt. Morgenmaden var der ikke meget ved.
We liked the big pool, the delicious meals and the luxury rooms and the design of the hotel very much. Service also as its best. nothing
comfort, nice atmosphere the waiting time for lunch orders
Very good standard, clean and very nice outdoor area The towel service was bad
Is is very good white hotel with interesting disign. I don't like the breakfast. The beach is not very comfortable and situated across the road.
The hotel was beautifully decorated and was very confortable. It had everything you would need for a very relaxing holiday. We stayed in a Superior Pool Room which was excellent and worth paying the extra. All the facilities you needed i.e. terrace and sun beds were right outside the patio door to the room. The reception staff were excellent. There was not alot around the hotel although you can get a bus into Kos town about 10 mins away. There should therefore be entertainment at the hotel which unfortunately there wasn't. Also,certain members of staff needed training in customer service and were certainly not of 5 star standard. On the other hand there were a couple of members of staff who were excellent. I am sure this will be rectified in coming years as the hotel is new and so are the staff.
The overall design of the hotel and the room was to a high standard and included a pc. The shower was fantastic (but see comment below too)The hotel had a pleasant relaxed feel. Reception and bar staff very good. Restaurant staff were mixed, some very good, others not so good. Overall this hotel is "style over substance". Although the room (pool side view, ground floor) was of a high standard it lacked real privacy, I suspect this would be even worse when the hotel was fully occupied as the terrace area outside the room is public space. The shower was great however the shower door was almost impossible to open from the inside due to a very small handle - if you stayed in the room on your own you could easily get trapped in the shower! The buffet food for the evening meal was sadly not up to the 5-Star rating this hotel claims.
location, rooms, pool, design very nice. Room price was supposed to include internet access from the room. There was a computer in the room and they told us that we can use it to access internet + listen to music + watch video. Unfortunately none of those functionalities were working. We asked them to repair it or change our room, but they did nothing except telling that we have to wait until monday for the repairman to come and fix it. Not reasonable since we were there for a weekend. In conclusion this is a very nice but badly managed hotel...
The staff provided great customer service; friendly, nice and helpful.
the pool bar restaurants arw not too inviting very white and stark
I appreciated the nice location of the accomodation and the peace and quiet of the environment. No people was crying during day or night! This is the ideal place where relax. I also appreciated the committment of the staff to help us to face some problems we had.We reserved at the beginning only for 2 nights. Then we went to south. And once back on the north we could stay one night more, in a better accomodation at the same price. Good cooking. We stayed on October, so some nights were cold: in these nights the restaurant room, even if closed by big winwows, had open doors for use of customers dining outside.
Astron Hotel was in an excellent location with stunning views of Harbor and Castle of Kos. The staff was very friendly and highly attentive to the guests' wishes. They made us feel very welcome. Breakfast was excellent. We would definitely stay there again and would recommend it to our friends
The hotel staff were great. The hotel was located near everything we wanted to see. This hotel room was bigger than most European rooms.
the staff were very nice even when we got late in at the hotel, and even though kos is known as a party place, the hotelrooms had to be quite at 23, and then the musik in the bar started, and there was really nice to drink in the bar.
The facilities were quite good, and for the price you get a very good hotel
Great location with lovely pool. Handy to shopping. Would stay there again.
The location, pool and general friendly help by the staff No
friendly staff and the rooms were clean and comfortable.
perfect location; friendly, patient, efficient and solution-oriented staff
Good location, good sized rooms, polite staff, nice pool area. I was there in the first week in September so the hotel and the general area were a bit quieter than they would be in the middle of august. not much info about things in the area.
Venlig, imødekommende og effektiv reception. Placeringen er perfekt, når man blot skal bruge hotellet som "mellemstation" i en videre rejse. Hotelværelset var småt, men indeholdt, hvad der var behov for. Nej.
Et meget vellykket ophold, men en fremragende restaurant med rigtig god mad, og flot service.
Perfect for a family! Good swimming pool, new apartments and close to the beach Not close to the city center. 15 minutes walking unless you rent a bike, motorbike or car, which is normal in Kos
Very pleasant atmosphere, nice pool, good food, quiet but close to town. Good choice of restaurants close by. With more detailed directions, we would have had an easier time to find it on the first night.
Outstanding staff and service in a very comfortable and well appointed hotel. The pillows were awful
Friendly staff, restaurant and bar in hotel were very handy. The pool area looked very inviting. We were upgraded as the busy season was over. The hotel is a little far out of the downtown area for easy walking to sites.
located near the harbour and city sightseeing points Air conditioner was inefficient to keep air fresh without opening the window although it was already not as hot as in summer. Swimming pool was unexpectedly empty, no information provided on the homepage about this seasonal facility (some other hotels in the area had pool available)
Fair enough, in fact better than expected.
The position is fantastic as one can walk to the Plaka, Ermou, Omonia, Acropolis etc. and the tour bus stops just opposite. Food is limited but good. The internet in the room is wired which is a shame but works well. The menu is limited and only the coffee shop was open in the evening but the food was very good and room service was excellent. My only comment is that the rooms have no atmosphere - no flowers (even artificial!) in the room, no dressing gown or slippers and there were no tea or coffee making facilities in the room. A cup of tea from room service is 6€ and if like me you like lots - it is an expensive exercise.
The Alexandra was clean and quite acceptable. The breakfast was of a good standard.For Greece it was above standard and I would consider staying there again. The matresses could have been softer.
We were very happy with the Hotel. Upon arrival we found much to our surprise that they upgraded our room to a suite because we we celebrating our 44th wedding anniversary. I had a problem getting wireless in my room. The hotel manager came up and helped me get on line. Our stay was more than we expected
We were staying in Bodrum, Turkey, and used the hotel for an extended trip to Koss Town. Well situated close to the ferries and town. Good breakfast.
Great view of the harbor off our balcony which made for a wonderful romantic glass of wine after a walk along the wharf as we explored the first evening. Good breakfast included in the bill which gave us energy to tour the old fort and relax a bit before boarding our sail boat. We will definitely recommend the hotel as a good value in a great spot and will be coming back soon for a longer stay.
Close to attractions Clerk was watching Porno movie while doing my paper work
The good will of the staff in overcoming some problems with the first room The swimming pool was inactive
room with fantastic view and is was quiet
warm friendly reception, well priced bar and very helpful regulars
Nice swimming pool,very fiendly staff No airconditioning and kos gets to be hot ! a ventilator was issued however was still hot ! Rooms were rather small,but very clean
Great location in quite area. Close to a nice beach, supermarket, restaurants. 10-15 min from city center. Fantastic swimming pool. Angelos Studios is run by a family which is always helpful and friendly. Very nice and clean room with lovely balcony. Fully equipped kitchen. Best value for money. I highly recommend it for everyone!
Beautiful gardens, most of the staff very nice and helpful, nice Olympic pool, spacious and well furnished rooms, good location (10 min by bus from Kos town). Poorly renovated bathrooms, bad quality food, atmosphere of 'mass tourism' in restaurants and pool areas (noisy, endless queues, in no way relaxing ), some facilities (f.ex. billard, air condition in our rooms !!! ) constantly out of order.
Short distance from shore and city of KOS.Swimming Pool. Quite and comfortable area of KOS city. No comment here.
The isze of the room and the facilities There should be a brochure in the room explaining all the facilities
It was quiet. Parking was easy. A bakery, a super market and a pharmacy were across the street. The room service was too early and we didnt have a do not disturb/clean my room tag on the door. They had bad matrices. The shower could be renewed.
Friendly stuff, good location. However, we were not happy with the towels, they were a bit smelling..
Very good value for money.I was happy to read from others visitors of the booking service that the specific hotel was exactly as other visitors described it. No,the people at the hotel were very friendly and the hotel is situated in a very nice area next to the seaside and town center. 3-5 minutes walk.