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The hotel was in a typical turn of the centry building, but with all the modern necessities of a modern hotel. Very nice, comfortable architecture. The hotel was also very close to the city center (5 min walk through a beautiful garden). Internet in the lobby was also available and free. No complaints at all.
Good location, nice clean room and kind reception staff. It was slight difficult to find a car parking area. Hopefully bath.
inside architecture and space proportions, deco color schemes quality of materials and outfits Very pleasant for the connoisseur
Pleasent location and facilities
Central location was good and staff was friendly, The hotel was being renovated however I never heard a thing in the room. This is my second time in this hotel! I was not informed of the hotel renovations.. luckly they were very understanding and very quiet.
Selection of Hotels in Mannheim is small - this is the most convenient and comfortable one.
spacious rooms, very modern and luxury bathroom, wooden floors (clean)
Very nice hotel and specially very friendly people in the front. My room was big, clean, with a very nice view. It is very easy to find and it has a parking place connected to the hotel, so you can access your car without walking too much (safe from rain). The breakfast was not included.
Very quiet ! Not enough international TV channels
Gym was not really a gym, pool was very small.
Lovely restaurant with excellent food and service. Rooms were very nice. Rooms were very warm the first night so difficult to sleep
Staff, Great attention to all my requests, especially Karina from the restaurant, excellent attention and kindness to speak in my lenguage (spanish). Small tv.
Location Air conditioning not working
Everything was great
I hope to came to germanty and stay a gine in this hotel
Staff was very courteous, friendly and helpful.
The employees and facility. Josaphine at the reception desk is wonderful. Everything was super
Very helpful and friendly staff. Room very well equipped. Very clean hotel. Requested non-smoking room at booking but was put into a smoking room. Much to our disgust. Service at breakfast not as good as in some other hotels.
You have to pay to use the internet, that is so dumb when it is so simple for the hotel to provide. Also, having so many English speakers visiting the hotel, there was only one channel for English and that was CNN.
Most important is one key per person. Not one between two. Room was big, clean and comfortable. Central location of hotel. One very small detail. Shower would not get hotter than luke warm. Not a big deal.
Nice pool; great location for shopping; clean, comfortable room Parking garage is a bit small
The location is perfect,rooms are very clean and buffet breakfast is excellent.I found it was very good value for money and I would recommend this hotel to everyone
Elevator and Escalator was not working upon arrival. Had to walk up two flights of stairs with bags in order to check in.
My room was nice, quiet and clean. Nice furniture and bathroom. Excellent location, only a few steps away from the Wasserturm, pedestrian zone, shops, cinemas, etc. I walked there from the station, so this is also very near. Staff was professional and friendly. Maybe bathroom supplies should be IN the room, without guests having to ask for them. I arrived quite late and really didn't want to wait for someone bringing them to me, and all I found in the bathroom was shower gel and soap. Only German channels on TV (but pay TV was available). Finally, for those prices maybe a small breakfast should be inluded in the price (18 euros is way too much).
The location was great. There were plenty of stores and restaurants in the local area. The pool was a lot of fun. It was a little difficult to find the hotel. The beds were too hard.
Location, English speaking staff Had to pay for parking
Staff was vey friendly. There was a mouse running around the lobby and bar area. The staff was aware and seemed undisturbed.
Customer service was excellent and the room as you would expect from a Holiday Inn (or hotel of similar type).
Nice straff and the breakfast was excellent. The hotel was good situated in the citycentrum
(1) The room (in particular bathroom) was meticulously clean, that means a lot to me (2) The non-smoker room was a real non-smoker, i.e. not alternating no
I liked the convienence to the city. I did not care for the idea that the food was so expensive and the choice was small. Also I think that something should be worked out with the city so that paying a regular rate for parking the car could be reduced or eliminated.
Beatiful building, great location, very modestly priced rooms, cheerful and attentive staff. Had a great stay there.
Stay was short and sweet - no disappointments save for no fig mustard with evening meal :-( See above
The staff were brilliant, the front desk staff could not do enough for you, the food was very good, overall I would give it 10/10, as would my travelling companion. My friend used the leisure centre and found it great. no, very thing was fantastic, a very pleasant hotel.
My room was remarkably small given the price charged. I should have been told that I would be staying in a tiny room at the time of booking.
A beautiful hotel in a lovely location, well maintained and very good food. Having to leave after only 2 nights.
location I booked a non smoking room but given a smoking room which had the most horrific odour of smoking in it. Value for money 1 out of 10.
excellent position and staff, spatious and quite rooms room service was not operating on one of the day during our stay; Internet connection was not free of charge;entrance had steps so we needed help to climb up with the baby trolley; it took several days and tries to get a confirmation of the availability of a babybed, maybe the email address on their website is not working
Hotel was lovely, staff were friendly and helpful and the location was excellent. would stay again Breakfast was very expensive
Hotellet lever umådelig godt op til sit navn. Det er virkelig centralt beliggende. Flink og kompetent personale. God morgenbuffet. Valuta for pengene. Det er støj fra gaden om natten, men med beliggenheden midt i byen er det nærmest umuligt at undgå.
Venligt personale. God central beliggenhed i byen. Det var meget varmt i perioden, hvilket gjorde, at man manglede aircondition eller en fan til at få lidt luftcirkulation på værelset. Da det ligger inde i byen, så er der meget trafikstøj, når alle vinduerne skal være åbne.
Indgangsparti og trappe virkede gammeldags, og da jeg gik op ad trappen ril værelset tænkte jeg, hvad er det dog, du har lejet. Men værelset og badeværelset var renoveret og helt igennem i orden. Morgenmadsrestaurarnten virkede meget familiær, og alt i alt føler jeg, at værelset var prisen værd. En pænere trappe og en elevator ville være et plus.