All the staff were super nice!!!!!!!!! The spa is amazing and clean. Good professional massage food could be better but it was off season...
Nothing The lady in the front desk is completely unprofessional and she does not care about anything. I asked to use the internet and the printer and she pointed to the "internet point", where the computers and the printer were off and the printer had no paper. When I found some paper, I realized that the printer was not installed. I tried to install it and the lady in the front desk was annoyed that I asked for help again. After half an hour I gave up and I did not print the document I needed. The air-conditioning system was out of order in all the rooms and the room was boiling. If you open the window to get some fresh air, you will have to stay up until the early hours because of the loud music and noise coming from the bar/club below.
The staff were very friendly and helpful, the hotel was comfortable distance from the main street. The hotel was really lovely and looked like a top hotel anywhere in the world. The spa experience was a lot of fun, and the diving and rafting days that we booked nearby were fantastic! Some fat kid fell in the water which for some reason was hysterical!:) If you go rafting make sure to go with large foreigners that fall in the water! You will be laughing for weeks!:) It helped that I was with the most gorgeous girl on the planet too!! I'm crazzy about her! The hotel could have been miserable and horrible and I would have had a dream time! I'm in love and want to marry her! Should I use booking.com reviews to propose??Probably not..! They charged for loads of things like air conditioning, extra key etc. They probably would have charged extra for the bed if they could..! Certain parts of hotel very very loud too.
They had a Turkish night which was very good, showing many facets of Turkish life such as belly dancing, gozleme making, snake charming etc It was very loud, and full of very loud families unwilling to control their children! There is definitely a certain "type" of visitor here. Also, reception staff not very competent - didn't know many languages, didn't have a map, the Turkish spa charged an exorbidant amount for a terrible service (unprofessional service, plastic chairs, etc) - I would not recommend!