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The staff was well groomed, well trained, very helpful, polite and gracious. The food and beverage services were also very nicely presented and served. We will most certainly staff at this hotel on future visits to Mendoza.
The Helpful Staff I was overcharged on the quoted room rate and have not been able to resolve the issue
Very good staff , pleasant , efficient, very good quality food.
Por favor, escribe al menos 15 palabrasla atencion y disposicion del personal
WiFi was spotty. There were no pens or paper in the room. Also, there were no tissues in the room. Finally, the alarm clocks were impossible to figure out.
Location Old hotel
Close to every thing. From what i´ve seen around the World,this could not be cawled a boutique Hotel,the recepcion onely speaks spanish.They accept USD cash,but with an unussebly big surcharge.You can barely see the image on the TV, and onely spanish news channels.
The hotel staff was very helpfull and friendly, going beyond their duties. They gave valuable information regarding the city's tourist attractions, which were valuable for both buying guided tours and doing the tours by myself. Also the hotel's instalattions were better than expected.
Location very central however also near to access roads into and out of city. Staff very friendly and helpful. Good breakfast.
really helpful staff here. nothing was too much trouble. wifi in rooms and compters available in the lobby. plenty of advice on where to eat what to do where to go etc
I liked the location, in the center. It looks more a normal hotel than a boutique hotel. The rooms need a new painting and the wireless internet was poor and slow.
The staff were excellent and went out of their way to arrange tours etc. Overall excellent value for money.
This hotel was a very clean comfortable modern hotel with very accommodating staff. A lovely big bed and a very nice bathroom. It was well situated in that it was close to a park where markets are held, on weekends? We only stayed one night but would certainly choose to go back again if we are lucky enough to return to Mendoza.
Rooms were worn and tired. Needs new beds and carpet is dirty and worn
We arrived early- 11am and they made a room available for us straight away. Staff were very helpful- we ased for help on vineyards and in one phonecall had organised us a very professional driver who set us up appointments in 3 different vineyards. When we ased about resteraunts they recommended one and had a taxi called for us. location was perfect
Our room was very large and comfortable, clean and well maintained, except for a slight odor throughout the hotel of cleaning agents. Otherwise, the hotel is located just 2 blocks from a major pedestrian thoroughfare with lots of shopping and restaurants. The main plaza is very close as well. Breakfast was nothing to write home about, but when are continental b'fasts ever worth much. In all, a very good value for the money. As noted above, the very slight odor of cleaning agents.
helpful staff restaurant
Good location, modern interior and pleasant staff made this a great hotel for our first trip to Mendoza. We swam in the heated outdoor pool (although it was winter in Argentina) and relaxed in the sauna. I would highly recommend this hotel!
Extremely helpful front desk.
We booked a superior room which was very large but da no balcony as we expected and requested. Front desk staff were very helpful and helped to untangle an excursion ticket nightmare with a local agency.Breakfast was quite varied by the standards we generally met in Argentina. We would not recommend upgrade to superior room, as it offers no tangible added value and frankly the view of the square in front of the hotel is not worth an extra pesos.
We had a comfortable room that was well appointed. Fortunately we were able to get into the room early as we had arrived on an overnight bus from Cordoba. The hotel is centrally located and close to many tourist attractions. There is a pedestrian walkway close by that makes for a leisurely stroll. Good restaurants were also nearby. We walked everywhere from this hotel. We enjoyed having a swimming pool. the breakfasts were also very good. We found it hard to controll the temperature in the room. The room was also a bit dark but overall, we had a nice stay.
Friendly staff. Clean. Good location. WIFI free access.
Location was good, within walking distance to the centre of town. Busy road outside (air conditioning not switched on) but able to sleep. Bed comfortable and staff helpful. The breakfast was a little basic.
The staff was really nice. They were always available and with a smile in their face. The hotel is in the downtown, so we have restaurants near. We could hear the guys speaking in the room next to us. One night there was a lot of noise in the hall and it wake me up. The last day a group of tourists arrived and it was very noisy. I wouldn't recommend it for business.
The location was pretty good Absolutely not customer service focus. No hair dryer in room but can be requested Closet had a nail sticking out
Good location and a friendly helpful staff No
Staff, location, price, parking and internet included. Most of the front desk staff spoke very good english, which was very helpful for us just learning spanish. The street noise was a bit loud - earplugs were perfect!
Good location close to parks and resataurants It was not value for money. It was dirty, bad breakfast, bad rooms. The worst hotel we stayed on for our two week trip in Argentina. We stayed on a really nice 4 star hotel for the same price in Mendoza. We thougt from the pictures that we where going to stay at a nice hotel. The pictures where not accurat.
Unfortunately, nothing. This place is a dump. The floor in our room was dirty with dirt and hair, the linens were so antiquated, the show window had cobwebs. It was clear that the morale of staff is very low. The phone didnt' work, the safe wasn't in working order when we arrived but my husband fixed it. Only 2 people that knew English.