center of city... few minutes walk from station
No hassle, good slick operation. Decent breakfast. Key card had to be reset, apart from that it was great.
It was clean, comfortable and efficient Everything was fine.
We had an amazing view over the city as we were on the 9th floor. The room was clean. We arrived about 6pm and the bar was rather rowdy, It was like being at a football match. The room was nice but rather cold. We tried to adjust the heating but seemed to be blowing cold air. As we were there only one night we didn't report it at the time. No on sight parking.
everything...very clean modern hotel with excellent food &bars and friendly staff everything was fine...
Easy Access and Good Positioning
comfortable room, good breakfast noise from other residents was unacceptable - didn't sleep well
This is a great, modern, hotel. very hand to city centre, shops and night life.If you are arriving by train, its just a few minutes walk to the hotel.
Location No parking, cheaper on discount site.
Room was spacious The car park was not that easy to get to. The heater in the room did not appear to work.
Super kvallitets værelse til en meget rimelig pris. God belligenhed i forhold til Mottingham city centre, og nem parkering i P-huset lige ved siden af
Behageligt hotel til yderst rimelige priser.
Det var en udemærket hotel, og venneligt personale, men... man burde nok lige snakke med personalet om at give folk tid til at åbne døren før de bare kommer brasende ind på værelset, vi oplevede flere gange der blev banket på og så blev døren bare åbnet
god bedre morgenmadsbuffet
friendly stafff, facilities excellent lack of air conditioning
treatments & pool found the bar cold - air con and sometimes in loung area
The use of the swimming pool and gym. The breakfast was very good also, varied in the selection of food offered and good value. The hotel was exceptionally clean. The restaurant was expensive for what it was and the portions shockingly small. The staff were friendly but quite disorganised- there were a number of mix ups during our two night stay. The location was not pleasant, it felt like you were actually on the M1 and certainly not in Nottingham. It was too far out of town for me, I would not stay there again.
The staff were very friendly the breakfast was very nice we had a room with a balcony and it was extra special. The whole experience had a laid back and chilled atmosphere Highly recommended.
Comfort and facilities of room. In room dining ws also very good. Internet access to be organised from my room without having to go back to reception for a voucher. Plug and play internet would be prefereable.
Staff very friendly and helpful. Dinner in the evening was very nice. Close to the M1 so easy to find and also the park and ride is very close by. The trams are very effiecient and run quite frequently into the City Centre. Breakfast was slightly dissapointing.
Friendly staff who appeared genuine Had to wait over 45 minutes for a room service order
The staff were all very well mannered and polite and most of all they all spoke English clearly which made them easy to understand
Well presented hotel, very well designed. Hard bed. Wedding partys very loud. Bar prices excessive.
Everything was excellent - staff friendly, food good, room clean etc. Being very picky - there was only one large towel in the double room, there was over 70 lights switched on at breakfast time - if the hotel is cutting down on energy use with towels then the use of lights might want to be investigated. My paper wasn't delivered - although when I questioned it at reception they gave me an alternative and took off the charge.
The hotel was very comfortable and excellent value for money. Parking was easy (although a tad expensive) and the location of the hotel was superbly placed for shopping or nights out in the city centre
Location, deal on price, bar and restuarant area Booking not found initially at reception as it was not made by surname, room was small compared to similarly priced hotels, had to fix tv as the ariel had fallen out of back
Location to the theatres and shops
Hotel as a good atmosphere Check in really bad - computer system down Tried 3 x times to check in from 11:00 fianlly managed to check in 17:10
Very clean hotel Additional car parking price.
central location Request for non smoking room preferred was not met and we were placed in a smoking room
Wonderful breakfast in a pleasant setting. My wife & I really enjoyed it, all round good value. They did forget to clean our room, but this was rectified very quickly
The location and staff were great, everythign was clean, good choice of food for breakfast, comfortable bar area. Room was right next to the lift, which was in constant use. The noise from this meant didnt have a very good nights sleep. That was in my opinion the only fault.
surroundings ie reception, boulevard area room was very hot throughout the night, however air conditioning was available.
the gorgeous bed!
Closeness to centre & free parking
Friendly staff. Good gym and pool facilities. Restaurant service was a bit slow, but bar snacks were good.
Very friendly staff Excellent location Poor service encountered on two or three occasions (details below). Room was cold: the heating did not function effectively.
Hotel was convenient for visiting Nottingham. Good bus service to city centre Room was a bit small. Supposedly for two persons, but only on chair. Corridors and leisure club changing rooms needed upgarding and redecoration. Chairs in bar area were uncomfortable.
The staff were totally wonderful. We visited for the third time in twelve months and were treated as though we were family returning on a home visit. Reception staff couldn't do more and Vicky in the restaurant was fantastic. We have a daughter with physical disabilites and all of your staff treated her with utmost respect. We will return next year and will stay with you if Nottingham host the National CP Boccia champs again. Who knows we may visit the theatre again? Many thanks for the opportunity to give feedback.its greatly deserved.
using spa facilities
Not a great deal It was very hard to find.. Even when I telephoned staff and recieved very poor directions I ended up driving around nottingham city for over an hour. I also found it was far to far to walk into the city as implyed by the advertisment. The breakfast was also extornitonatley priced.
the health spa facilities early bar closure
it was very professional and comfortable and had a pleasent weekend staying there with my partner.
Easy access to the city. Room was nice and clean. Hotel staff were friendly. Dinner portions too small. Surely you can do better with the pillows. Too saggy.
Comfort and surroundings. Service and breakfast was brilliant.
position and car parking
un-obtrusive staff,fantastic standard of our room bar prices.
Comfort / location Complained about damp / stained towels
Comfortable room, pleasant helpful staff
The overall look of the hotel and the decor of the bedroom was very pleasing. Breakfast was very expensive as compared to similarly priced hotels in Paris, Dublin and Prague.
The service and staff are great, in factt they were exceptional, breakfast excellent. Good Parking Rooms are getting a bit dated, slight odour from bathroom, however it appeared clean . Room rates were high compared other more central hotels. If staying again I would avoid standard room
The room When i arrived the person on reception apologised that there had been a problem with the room booking. He offered me a free room upgrade, I accepted. He then couldnt find a room to upgrade me into and apologised that there were no rooms with which to upgrade me. I suggested free breakfast would suffice. On checking with the manager - free breakfast wasnt on offer.
Staff were excellent The hotels really nice it just needs updating as the bathrooms are really dated.
Comfortable good sized room Breakfast very poor value limited selection of fruit Croissantes not fresh
Staff and facilities Extremely difficult to find. Directions did not mention it was on a retail park. This would have made it much easier.
health suite and gym was good. Swimming pool was good Room service was very basic with no health options It was also noisy due to railway
swimming pool & facilities Layout of rooms confusing
Reception staff were most helpful, polite and friendly.
fitness facilities beds too short
the leisure facilties were excellent,not being able to pay by visa electron was a downer as i had previuosly paid this way at the same hotel in walsall. breakfast was very nice be warned it can b a very noisy hotel if there is a wedding party, as my fiance and i found out....fast asleep at 2am and drunken youths etc are literally trying to hammer ur door down and being rowdy and had to to go out the door and sort them out.
Location Very cold room on arrival. Queueing at breakfast - a free for all - despite beng advised to go early. We believe this was to try and clear the breadkfasts out of the way early. Reception staff on booking in too busy talking to pals whilst booking us in.
Walking round the local nature reserve Receptionists are always so uninterested in customers these days - really unwelcoming
the choice and variety, the hotel/pub was was great
Location was good close to amenities.Pool was good,staff were uhelpful especially reception, breakfast was good, room a bit shabby and tired looking
Jeg synes at selve værelset var en hyggelig ramme om vores ophold Jeg synes de forsøgte at løse nogle af de problemer der var. Jeg synes de skal afholde sig fra at holde privat fest på området så det er umuligt at sove. Jeg synes de skal tage fat i de gæster som larmer. Det føltes som at bo på et youth hostel den ene nat. jeg synes de skal have ordentlig varme på der hvor man skal spise morgenmad.
værelset var stort med god plads og tingene var i orden, men det trængte tydeligvis til renovering
Fab place to stay, in the centre of Nottingham. No noise of note, friendly staff. Everything was great
Very clean, the hotel had all the facilities we needed for a one night stay None
Room was clean and tidy On booking in reception could not find my reservation
Location perfect, hotel staff superb!! Hotel room clean tidy and well stocked :) There's nothing to write!!
The cleanliness that you would expect at a modern new hotel together with the price
It was ideally situated in the Lace Market area and although on a busy road, it was very quiet at nightNotg Not enough pilows on the bed
The best thing about this hotel is the location. However for the price, it was clean and tidy. The bed was comfortable and bathroom functional. I would choose to stay here again if I was visiting Nottingham. The wifi Internet and breakfast were very expensive for a budget hotel!
Centrally convenient,staff dealt with minor issue immediately
Clean and centrally located Parking expensive. No free Wi-Fi. No hair-dryer supplied in room.
Staff are courteous Better if toothpaste ,slippers etc simple disposible consumables are provided.
The staff was excellent, helpful, friendly and have good humor. Nothing
Free parking, close to city centre and football stadiums
Nice big bed, plenty of pillows, clean and quiet When I phoned Reception I got no reply. The Wake Up call facility on my phone did not work.
Good location. Clean, comfortable and polite staff. Only 2 tea bags in the room! Shower was a difficult to adjust to get hot water.
It was excellent value, centerally located and nice and clean
The food was very good and the restaurant staff were extremely efficient and pleasant. We enjoyed our weekend in the hotel,which was ideally situated for the Arena but we were not impressed with Nottingham ,as a city.
Proximity to Nottingham Station. No reduction in price for not being to partake of breakfast due to early departure. Failure of electronic door lock on room door.
Helpful, friendly staff. Spotlessly clean room. Self-control room heater a thoughtful touch. Food and service excellent. On the spot car park. Traffic noise from nearby road.
Clean and comfortable Couldn't get room heater to work properly
the rooms and facilities were fantastic. Located on the river gave a very nice view in an otherwise busy city.
Visited family and friends
Clean, friendly staff, good location
I found the location of the hotel ideal for accessing the area both with regard to Nottingham and Derby. The staff were very helpful and friendly and the service was good.
good room size
size and layput of room, especially loo separate from bathroom
Staff friendliness, good access from Motorway.Breakfast very good.
Freedom to do what we wanted. No time pressure to leave early. Heating slightly suspect.
Convenient and comfortable for an overnight business stop. Cost of breakfast is excessive.
access to main roads i ordered a paperI was told it was left on tjh floor outside my room but someone had stolen it and ther were no more
If you like a old manor style of Hotel with character set in acres of ground, this is it. Apparently the staff do not receive the tips!
Access to second floor size of room allocated less than I was expecting from BW
communal areas were lovely The room could be modernised
The bar Hallway noise
The building and location n/a
Impressive manor in the middle of a green park. To visit at least once in your life! Very English. Value for money.
Old World character of the hotel. Friendliness and helpfulness of the staff The hotel was slightly tired looking. Needed refurbishment.Also not very easy to find.
The situation of the hotel in an attractive setting and helpfulness of staff The hole in the ceiling of our room where a central light had been removed. It looked unsightly and spoiled the whole effect of decoration
Friendly helpfull staff, good value and location
The building and location. Crying babies being brought into the bar area from Wedding Reception.
Pre-refurb-style bed which was really comfortable not the usual slab of concrete I have come to expect from Premier Inn. Pillows too soft and very uncomfortable. Staff in restaurant calling me Hun and Love constantly.
Ease of access to the City centre and restaurant No
Very clean + good value for money, and very friendly efficient staff. It was also extremely convenient so close to the m1 and right next to the tram line to get into Nottingham! The Beefeater restaurant on the premises was also very convenient.
easy access to town and the food weather
Handy location off M1
Room was a good size and very clean. Overlooking the car park and reasonably quiet. Staff were very friendly and helpful. Breakfast was very good. Rooms overlooking the restaurant area may be noisier - we stayed on a Saturday night and there were quite a few people outside when we arrived at 11pm. The other side was quieter.
good value, beefeater was very good.
Excellent staff and reception on arrival Very uncomfortable bed
Friendly staff, helpful, good location for trams into city, conveniently situated and easy to drive to.
very good welcome @ reception room big enough and comfortable. room smelt of urine but otherwise clean and comfortable
Staff could not have been more helpful, friendly or informative. Central location ideal for visiting Nottingham City, shopping, access to public transport etc One-way street system difficult for visitors to negotiate - hotel arrangements for parking efficient and not expensive Buffet breakfast well priced but hot food not very tasty
The room was clean and comfy, all the staff we came into contact with were very smartly dressed and polite, any questions we asked were always answered. Breakfast was a little bit over priced, in my opinion but still of a good standard.
nice big room, modern clean and welcoming, value for money
Good value hotel, in a central location, which good facilities and high level of cleanliness. Hotel staff were very friendly and helpful.
Good service, convenience
Very spacious rooms. Very clean bathroom, cleanest I've ever known
cheap, clean, comfortable, spacious room, central location, good breakfast
Friendly and helpful staff Heaters inadequate: electric, activated only by key so cold when arrived and off when out. Above head level and not very powerful so cold feet, had to fold over extra bed covers and have hot bath second night to get warm first Broadband: charging £3 seems unnecessary - just lend customers the cable (wifi is free in public areas but I wnated the desk in my room to work at). Plus my socket didn't work - staff came and solved by sticking cable-tie in the hole, but still intermittent
Staff are nice - nothing is too much trouble. Also, it is ideally situated for our visit. Not enough noise reduction - all street and traffic noise at nightcan be heard.
Its central location and nearby parking. Bed wasn't very comfortable
Food excellent, staff friendly, overall a great place None
Staff polite and friendly, food excellent, room modern and clean, value for money None
Bar Staff helpful. Reception had strong, overpowering smell of dogs. Cooked breakfast looked good, but was stone cold and left by us and most of the other guests.
Room ok, not a lot of room around bed, dressing table a bit tired and a light over would be good, bathroom very good Lounge area in reception seems to be for managers and [smelly] dog,need to be separate. Staff a bit too casual in dress.
Dinner value for money & proximity to M1. Good quality towels. Noise from extractor fans in bathrooms in adjacent rooms
Eveving meal and breakfast in the Resterant were very good. Staff were all very freindly and helpful.
Resturant facilities very good. Noisy environment, could hear people speaking in room next door and lots of corridor noise.
it was a warm hotel nice and quite very good staff and the food was very well priced good parking
Good evening meal, the steaks are to die for! Well cooked breakfast in the morning and a good comfortable room. What more con a person ask for!
Clean room friendly staff None