surroundings ie reception, boulevard area room was very hot throughout the night, however air conditioning was available.
The location and staff were great, everythign was clean, good choice of food for breakfast, comfortable bar area. Room was right next to the lift, which was in constant use. The noise from this meant didnt have a very good nights sleep. That was in my opinion the only fault.
central location Request for non smoking room preferred was not met and we were placed in a smoking room
The hotel was very comfortable and excellent value for money. Parking was easy (although a tad expensive) and the location of the hotel was superbly placed for shopping or nights out in the city centre
the gorgeous bed!
Location to the theatres and shops
Wonderful breakfast in a pleasant setting. My wife & I really enjoyed it, all round good value. They did forget to clean our room, but this was rectified very quickly
Location, deal on price, bar and restuarant area Booking not found initially at reception as it was not made by surname, room was small compared to similarly priced hotels, had to fix tv as the ariel had fallen out of back
Hotel as a good atmosphere Check in really bad - computer system down Tried 3 x times to check in from 11:00 fianlly managed to check in 17:10
Very clean hotel Additional car parking price.
Very spacious rooms. Very clean bathroom, cleanest I've ever known
Friendly and helpful staff Heaters inadequate: electric, activated only by key so cold when arrived and off when out. Above head level and not very powerful so cold feet, had to fold over extra bed covers and have hot bath second night to get warm first Broadband: charging £3 seems unnecessary - just lend customers the cable (wifi is free in public areas but I wnated the desk in my room to work at). Plus my socket didn't work - staff came and solved by sticking cable-tie in the hole, but still intermittent
cheap, clean, comfortable, spacious room, central location, good breakfast
Good service, convenience
Staff are nice - nothing is too much trouble. Also, it is ideally situated for our visit. Not enough noise reduction - all street and traffic noise at nightcan be heard.
nice big room, modern clean and welcoming, value for money
Staff could not have been more helpful, friendly or informative. Central location ideal for visiting Nottingham City, shopping, access to public transport etc One-way street system difficult for visitors to negotiate - hotel arrangements for parking efficient and not expensive Buffet breakfast well priced but hot food not very tasty
The room was clean and comfy, all the staff we came into contact with were very smartly dressed and polite, any questions we asked were always answered. Breakfast was a little bit over priced, in my opinion but still of a good standard.
Good value hotel, in a central location, which good facilities and high level of cleanliness. Hotel staff were very friendly and helpful.
Its central location and nearby parking. Bed wasn't very comfortable
Easy Access and Good Positioning
comfortable room, good breakfast noise from other residents was unacceptable - didn't sleep well
It was clean, comfortable and efficient Everything was fine.
Room was spacious The car park was not that easy to get to. The heater in the room did not appear to work.
No hassle, good slick operation. Decent breakfast. Key card had to be reset, apart from that it was great.
This is a great, modern, hotel. very hand to city centre, shops and night life.If you are arriving by train, its just a few minutes walk to the hotel.
everything...very clean modern hotel with excellent food &bars and friendly staff everything was fine...
Location No parking, cheaper on discount site.
center of city... few minutes walk from station
We had an amazing view over the city as we were on the 9th floor. The room was clean. We arrived about 6pm and the bar was rather rowdy, It was like being at a football match. The room was nice but rather cold. We tried to adjust the heating but seemed to be blowing cold air. As we were there only one night we didn't report it at the time. No on sight parking.
Staff are courteous Better if toothpaste ,slippers etc simple disposible consumables are provided.
The cleanliness that you would expect at a modern new hotel together with the price
It was ideally situated in the Lace Market area and although on a busy road, it was very quiet at nightNotg Not enough pilows on the bed
Clean and centrally located Parking expensive. No free Wi-Fi. No hair-dryer supplied in room.
Very clean, the hotel had all the facilities we needed for a one night stay None
Room was clean and tidy On booking in reception could not find my reservation
Centrally convenient,staff dealt with minor issue immediately
Fab place to stay, in the centre of Nottingham. No noise of note, friendly staff. Everything was great
Location perfect, hotel staff superb!! Hotel room clean tidy and well stocked :) There's nothing to write!!
The best thing about this hotel is the location. However for the price, it was clean and tidy. The bed was comfortable and bathroom functional. I would choose to stay here again if I was visiting Nottingham. The wifi Internet and breakfast were very expensive for a budget hotel!
Behageligt hotel til yderst rimelige priser.
Super kvallitets værelse til en meget rimelig pris. God belligenhed i forhold til Mottingham city centre, og nem parkering i P-huset lige ved siden af
Det var en udemærket hotel, og venneligt personale, men... man burde nok lige snakke med personalet om at give folk tid til at åbne døren før de bare kommer brasende ind på værelset, vi oplevede flere gange der blev banket på og så blev døren bare åbnet
god bedre morgenmadsbuffet
Well presented hotel, very well designed. Hard bed. Wedding partys very loud. Bar prices excessive.
Friendly staff who appeared genuine Had to wait over 45 minutes for a room service order
treatments & pool found the bar cold - air con and sometimes in loung area
The staff were all very well mannered and polite and most of all they all spoke English clearly which made them easy to understand
Comfort and facilities of room. In room dining ws also very good. Internet access to be organised from my room without having to go back to reception for a voucher. Plug and play internet would be prefereable.
Everything was excellent - staff friendly, food good, room clean etc. Being very picky - there was only one large towel in the double room, there was over 70 lights switched on at breakfast time - if the hotel is cutting down on energy use with towels then the use of lights might want to be investigated. My paper wasn't delivered - although when I questioned it at reception they gave me an alternative and took off the charge.
The use of the swimming pool and gym. The breakfast was very good also, varied in the selection of food offered and good value. The hotel was exceptionally clean. The restaurant was expensive for what it was and the portions shockingly small. The staff were friendly but quite disorganised- there were a number of mix ups during our two night stay. The location was not pleasant, it felt like you were actually on the M1 and certainly not in Nottingham. It was too far out of town for me, I would not stay there again.
friendly stafff, facilities excellent lack of air conditioning
Staff very friendly and helpful. Dinner in the evening was very nice. Close to the M1 so easy to find and also the park and ride is very close by. The trams are very effiecient and run quite frequently into the City Centre. Breakfast was slightly dissapointing.
The staff were very friendly the breakfast was very nice we had a room with a balcony and it was extra special. The whole experience had a laid back and chilled atmosphere Highly recommended.
Excellent value for money, quiet and pleasant grounds. Receptionist who welcomed us on arrival could do with sharpening up her people skills - she was less than hospitable. All the other dining and reception staff were most civil and helpful.
Friendly staff, clean and comfortable room Took ages to get to room from reception
Convenience for conference venue Cracked wash handbasin in room. Poor room layout with inadequate lighting.
During my stay I could find no fault. The staff were all helpful and friendly and the facilities were of a high standard.
The room was a good standard, lounges were soacious,breakfast very good Distance of room from reception. Need to return to reception for internet card. ( could have been offered at check in. delay at check out
The Evening Menu The laundry left something to be desired
Leisure facilities Not one to stay in if you are not part of a conference.
the breakfast the hotel is clearly not for families but geared for business. We saw an ad for family breaks. Our 16 yr old son could not use the pool during the week. Breakfast finished at 9am, OK for business, but not for families. Reception staff did not bother to acknowledge you as you went past. we would not recommend this to other families.
Lovely Setting,comfortable rooms and excellent facilities Nothing
It was a convenient location for an evening out in Nottingham at an appropriate room rate.
Closeness to centre & free parking
Friendly staff. Good gym and pool facilities. Restaurant service was a bit slow, but bar snacks were good.
The staff were totally wonderful. We visited for the third time in twelve months and were treated as though we were family returning on a home visit. Reception staff couldn't do more and Vicky in the restaurant was fantastic. We have a daughter with physical disabilites and all of your staff treated her with utmost respect. We will return next year and will stay with you if Nottingham host the National CP Boccia champs again. Who knows we may visit the theatre again? Many thanks for the opportunity to give feedback.its greatly deserved.
the health spa facilities early bar closure
Not a great deal It was very hard to find.. Even when I telephoned staff and recieved very poor directions I ended up driving around nottingham city for over an hour. I also found it was far to far to walk into the city as implyed by the advertisment. The breakfast was also extornitonatley priced.
Very friendly staff Excellent location Poor service encountered on two or three occasions (details below). Room was cold: the heating did not function effectively.
using spa facilities
Easy access to the city. Room was nice and clean. Hotel staff were friendly. Dinner portions too small. Surely you can do better with the pillows. Too saggy.
Hotel was convenient for visiting Nottingham. Good bus service to city centre Room was a bit small. Supposedly for two persons, but only on chair. Corridors and leisure club changing rooms needed upgarding and redecoration. Chairs in bar area were uncomfortable.
it was very professional and comfortable and had a pleasent weekend staying there with my partner.
Rooms very small
Considering the very central location, the absolute peace and tranquility we experienced during our stay was wonderful, and the ability to walk through the french doors of our room into a garden with a fabulous view. The hotel was not very busy so they had upgraded us to a garden room, a completely unexpected delight. And they were happy for us to leave our car in the hotel carpark the next morning, whilst we mooched around Nottingham. We loved everything.
The bed was extremely comfortable, the best I have slept in. Delicious sausages for breakfast!
the staff were very welcoming and helpful, the room was very clean during breakfast there were insufficient dining tables and chairs and we had to sit at a low table which was not comfortable for eating
The views from the bedroom window. Good service and friendly atmosphere.
The staff were very helpful and efficient. They were friendly without being gushing. I can't stand hanging around when wanting to check out but the reception staff were very efficient. The bathroom door did not close properly in room 7.
Very well located. Just round the corner from Nottingham Castle, so great for site seeing, and just a 5 minutes stroll from city centre shopping and restaurants. Despite its centrality, the hotel was very, very quiet. No noise from the busy city centre itself and no through traffic. Superb restaurant, fine dining and great atmosphere. The hotel car park was a bit small. On Saturday night there were not enough spaces for all guests. We popped out at 6 pm to pick up our daughter from university and promptly lost our parking spot! However, this happened only once and there was a wedding reception going on at the time.
Everything was fine but nothing was outstanding. Just the cost - I've stayed in better hotels for far less money. Room was a little shabby looking - really would expect better for the price.
Very central to Notts.centre. Very quiet and peaceful. We had a garden room which was lovely and tranquil and relaxed. Staff were most attentive. Breakfast was good. Room was spotless. Taxi service was on the spot. All in all a great hotel to stay in.
Beautiful views over The Park area of Nottinghma; very clean and quiet. Very small car park with additional fee of £8 per night. My superior room was very small-glad I didn't book a standard room. Overpriced for the basic facilities and size of room.
Staff were great, both on reception and in the georgetown restaurant - very friendly and welcoming.. bathroom was super - but note below re: cold! Would love to come again - maybe when its warmer! The only problem was that it was very cold! We had to have a portable heater right next to us in the restaurant for our evening meal. the bathroom was beautiful - but again very cold, and the towel rail radiator didn't seem to work. Bedroom warmed up thanks to the portable radiator.
Our room was spacious, clean and very comfortable. Facilities in our room were very good. The hotel is in the heart of the countryside and yet only ten minutes from a major city.
relaxed atmosphere, friendly staffand lovely settng
Friendly staff. Beautiful room.
Historic house in attractive grounds. Excellent value with Bookings.com discount. Spacious bedroom with large TV. Bed was a bit hard for my liking.
Staff very helpful The rooms need to be air conditioned, this what you would expect for this hotel
Restaurant;middle of no where you have this exotic food with classic dining is something! Lord Byron would be proud to wellcome anyone who wish to see English heritage!! colwick Hall has it all. sorry it was only 1 night stay.would like to go back!! magnificent building,luxurious beautiful decorations excellent hotel with unprofessional staff(while we were in the champagne lounge one was mopping sametime apologize of horrible smell!)
An excellent place to stay with very helpful staff and pleasant surroundings- yet very accessible to Nottingham.
view from berdoom window second night food limited choice
The rooms were lovely, very classic and oppulent large and comfortable. The bathrooms were very clean and spacious. The furnishings were looking a bit tired and in need of refreshing
Comfortable room, pleasant helpful staff
un-obtrusive staff,fantastic standard of our room bar prices.
The overall look of the hotel and the decor of the bedroom was very pleasing. Breakfast was very expensive as compared to similarly priced hotels in Paris, Dublin and Prague.
Comfort / location Complained about damp / stained towels
position and car parking
The service and staff are great, in factt they were exceptional, breakfast excellent. Good Parking Rooms are getting a bit dated, slight odour from bathroom, however it appeared clean . Room rates were high compared other more central hotels. If staying again I would avoid standard room
The room When i arrived the person on reception apologised that there had been a problem with the room booking. He offered me a free room upgrade, I accepted. He then couldnt find a room to upgrade me into and apologised that there were no rooms with which to upgrade me. I suggested free breakfast would suffice. On checking with the manager - free breakfast wasnt on offer.
Staff were excellent The hotels really nice it just needs updating as the bathrooms are really dated.
Comfort and surroundings. Service and breakfast was brilliant.
Comfortable good sized room Breakfast very poor value limited selection of fruit Croissantes not fresh