Ostende Hoteller

the room was cheap

great breakfast, friendly staff, good bed & pillows bathroom a bit aged

Location, comfort of room. Room was quite small. Hotel parking expensive, street parking limited.

The low price, also the room was quiet at night The part of the hotel we were in was very cramped - room, corridors, staircases and lift. Breakfast was extensive but the hot buffet was warm at best.

I liked that the hotel was very central with plenty of parking

we just liked the room...and the area. Breakfast was good. First we received a room which was not ready (10pm!!!)...we had requested a big bed room and we received a twin bed room. the personel of the hotel was not very kind!!

Location to the amenities of the city as well as our own leisure activities No tea or coffee facilities in the room. his would have put my comfort score upto good from fair.

Very good location and beautiful viw of sea/beach Room decor was very dark and dull

Location Needs refurbishing badly.

The location of the hotel is great and the terrace on the the palace room was spectacular For a room marketed as a palace room, the amenities were under par. No slippers, no bathrobe, cheap towels and toiletries do not belong in a palace. the room itself was excellent however.

A quiet hotel with a very nice view on the north sea. Breakfast was excellent! It's a shame there's no Spa because this hotel has a perfect location for it. I called the reception from my room but they did not pick-up, not even a voice to tell you hold-on the line etc. The same number is the emergency number...strange!

The Hotel is clean, comfortable and the staff are helpful, the hotel is located almost on the beach and in close proximity to beach front restaurants. There is a tram stop outside the hotel, although a relatively modest walk will take you into the town.

Location in Ostende, close to beach and shops. Good bars and restuarants nearby. Parking

Nothing special.... I'haven't lucky on this one... I asked for a triple room and i received and payed for a double, the room was small, and the bad for the kid was just by our side. the photos on the web about the triple room do not correspond at the real...

Excellant breakfast,large selection. Very friendly and helpfull staff. Bedroom - good storage, extremely clean,useful additions to spot less bathroom. Perfect position,close to the seafront and shops/restraurants. Attractive lounge/bar.

Good, flexible staff. Cooperative with changes in booking breakfast relative simple, however sufficient

The location is nice. The second day no additional toilet paper was given . We ran out.

a clean and pleasant hotel with a good bar

breakfast and the swimming pool No, but a couple of details would have made it even better

Breakfast was quite good Rooms were not clean, internet was not free, some of the lights didn't work, one whole morning without electricity, rooms where by far smaller than shown on the fotos for this price cathegory.

They managed to change me from a smoking room to a non-smoking room during the Carneval weekend, which was great. They put me on a waiting list and surprisingly enough got a late cancellation. They are open 24 hours so you don't need to bring along your keys. I asked for a quiet room, and it was indeed very quiet. The bathroom is a bit odd, but fully functional.

relaxed atmosphere, nice friendy staff, good food, location. The double room was way too small, I saw four different double rooms and they were all too small but as I arrived late at night the big doble rooms had already gone.

Nice location, fair price-quality relation Bathroom, no parking closeby

Gentleman on reception was helpful when the oxygen delivered for my brother did not work correctly he rang the people concerned and they arranged to visit the hotel that evening and sort out the problem We all three of us felt that this hotel was not worthy of its 4 stars, very small bar lounge, no apparent room service, only able to eat in the restaurant if meals ordered in the morning for the evening from a set menu with little or no choice, did not appear to do bar snacks, as no information was availbe in the hotel info leaflet in room

The actual hotel room furnishings were OK , although Bathroom was poor and the air conditioning needed serviceing as it smelt of stagnent water when used. We were told by the manager that it had been used all summer and needed servicing!!!! The reception staff were very unhelpful, all corridors were dark and unlit to the point of being dangerous. Opposite the hotel, within 20 metres were building works, with builders dropping things into a metal skip at 7AM, next to your bedroom window. The window had to be open due to Air conditioning not working. Not sure how this hotel is rated 4 star, as its the worst 4 star I have ever stayed in.

I found the on-site parking very good, it is underground and you need card access - which made me feel safe about leaving the car there. A local driver crashed into my car outside the hotel, and the hotel staff were very helpful to translate and contact the police. Food was ok (not amazing, but good). Swiming pool is nice. Location is 2min to the sea or 5min to the centre shopping area. The rooms could do with some renovation (cracks in the pain in the corridor), then again we were in the smoking area, the non-smoking area of the hotel was good.

location

Pretty much - everything was okay. Not spectacular, not bad - simply okay.

sea view tiny room

Friendly helpful staff and sea views No bar

Situated at the seaside The hotel

very helpfull staff. position of family room in relation to the sea view.

Location (sea-view and close to the city center) Old furniture, some things were damaged/broken, noisy, thin walls, maid starts to clean rooms early in the morning, concierge seemed unorganized and tried to handle different people at the same time, breakfast was ok (nothing fresh, nothing healthy), road constructions in front of the hotel