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The personnel was nice, locatio location location excellent, central, close to the best tapas bar in the town. Rooms very nice and trendy, fine restaurant. Cleaning is not so great (general aspect is fine, but there's a lot of dust). Rooms were a bit overheated, probably according to Mairocans.
The breakfast was really excellent! The room was not very big and at night it was a bit noisy outside on the street.
The front of house staff were absolutely excellent providing us with a map and directions for exploring the city as well as giving us recommendations for a pleasant walk and where to eat. Coming down to breakfast was very welcoming, lots of smiling faces. Although we speak Spanish the staff had impeccable English. I was very impressed with the quality of service. For a hotel like this with such a plush environment it's a shame that it doesn't have a spa facility, even something quite small and/or a gym. Also the bar was very dead in the evening and it might have been possible to create a more buzzy atmosphere by advertising around the hotel that the bar is open in the evening perhaps with a cocktail hour or something else to entice people in.
Great place nice rooms friendly staff... Hmm. Can´t think of one....
Nice and interesting design. Clean room and very fancy bathroom The bed was in the middle of the room. Hotel staff not on a very high level
location, breakfast, cleanliness the shower stick. it was not an overhead shower but a stick on a long tube which one pulled out of the socket on the bath. found this awkward to use. no shower gel available. asked chambermaid but she did not have any. restaurant too expensive for out pocket for dinner
It was very central- only minutes walk from the train and bus station and all city buses were within 5 mins. walk. The staff were very courteous and helpful.
Its central position and its level of comfort and cleanliness nothing in particular
very comfortable bed we and other guests could not control the temperature of our rooms - staff said they would reverse master control for air con from heating to cooling. Why can't each individual room control their own air con ?
comfortable room.helpful staff.close to old town.airport bus stop outside hotel.breakfast quite good.
Beautifully restored common rooms, a roof terrace and a private little spa area were presented to us on arrival. the staff were friendly and personable, proud of their hotel. The tasting menu at dinner was great value. I suppose old buildings come with a few annoyances, such as a few ants in the bathroom and very noisy plumbing clanking noises throughout the night.
Super beliggenhed i Palma samt en hyggelig gårdhave. Vi havde en vandskade i det første værelse. Vi fik et nyt værelse hvor air-condition ikke virkede. Værelserne var i øvrigt rimelige men bedømmelsen er naturligvis præget af ovennævnte.
Personalet var yderst servicemindet. Senge og brusebad var af høj kvalitet. Der var fri internet. Der var meget roligt på hotellet. Simpelthen utrolig meget værdi for pengene. Måske skulle man overveje hæve prisen en smule for at inkluderer morgenmaden i opholdet. Den så nemlig ganske fortræffelig ud!
Very friendly and helpful staff who really took care of us; wonderful design, beautifully furbished room Room for a superior room rather small; if you are looking for a quiet room you should not take one that faces narrow street (city noise)
The manager was very helpfull and the public spaces were calm and relaxing It was quite difficult to locate, I don't think that it is signposted well enough.
Brilliant staff and location with nice rooms and lovely restaurant. Nothing was too much trouble.