Hoteller i Palmerston North i nærheden af The Square

Not a lot I booked because it said it had a Sauna. It hadn't had one for some time. In the room a card said see Reception if you weanted a Sunday paper. Reception said this was wrong they had told Management many times but nothing was done. Surely they could get someone to deliver them. More importantly I stayed there because they advertised Sky TV. & I wanted to watch the Aus/ NZ Rugby League game in my room at 10.00pm. It transpired they only had SS1 the game was on SS 2 & I had to go down to a bar in Town to watch it. The gym was pathetic & tatty.The questionarre asked me to rate the porters. There weren't any.Overall a disappointment for the price.

Being told that they had no record of my booking from "Booking.com".Luckily for me they honoured the booking because i had the foresight to print off the confirmation. Lack of Airport transfers using the courtesy coach for single pasengers

Nothing outstanding but the bathroom was nicely appointed I have already written to the hotel with my thoughts

Closeness to shops

peaceful..quiet place, near to the city centre no cabinet to put on clothes ( wardrobe )

Room was clean and tidy and staff were helpful You could hear the people above you walking around and the pipes made aload noice when they were having a shower

Heritage side of the hotel is lovely and has great character. Love the old lift! Heritage rooms are very nicely appointed. Really like the rooms that have a bath tub and shower. Would like 2 bath towels per person. Would like a separate hand towel too.

It is conveniently located and reasonably priced and has dining facilities and a bar available. The staff are pleasant but don't smile. The fridge in our room clicked and clacked all night making sleep difficult.

I liked the proximity to the city centre. I didn't like the small, cramped bedroom. Lack of natural light. No bathrobes. Very expensive.

comfortable and quiet no porter service. parking out the back was inconvenient, insecure and hard work for a female person on her own as I was

It i convenient to town, shops and restaurants The hotel needs double glazing, all the road noise filters up to the room, especialy the boy racers on Friday night and on Saturday night we were kept awake by the extremely noisy bar across the road