Panama City Hoteller

Great break fast buffet! Great instalations Problems with the elevators.... They didnt read the cards...

Great restaurants, great atmosphere Be sure to have a confirmation at check-out; hassles with their system. Very difficult place for business meetings becasue of the noise level.

Everybody was great, great customer service I thought my breakfast was included, but it was not

The beds and pillows were extremely comfortable. It was great to have a rain shower in the bathroom.

Staff was terrific. Everyone really made me feel welcome The food was ho hum except the steakhouse which was fantastic.

Complimentary Breakfast!!! Clean rooms!!! Very helpful staff!! One of the absolute best stays abroad I've ever had only complaint would be the elevators. Long wait at times but nothing too terrible

Wow wow wow. From the moment the valet took our car we were greeted by the friendliest bellman Jonny who helped us get an early check in so our 1 year old daughter could nap. They upgraded is to a deluxe suite, gave us vouchers for drinks and even brought a guitar to our room. Unreal service. The food was amazing and the pools and views were spectacular. DO NOT LISTEN TO PEOPLE COMPLAINING. The hotel is 5 stars all the way. Nothing. Best hotel stay of our lives. Travelled around the world. We left our 5 star resort in Playa Blanca to stay at the Hard Rock and it was the highlight of our Panama trip.

I have never stayed at a hotel that had such an amazing complimentary breakfast. The food was absolutely delicious and the staff was wonderful. It does not include a lounge for dancing. My husband and I wanted to dance a bit but not really go to a club. It would have been nice if the hotel had a lounge were we could sit and dance a bit.

Exactly what I need for business.

Great value, location and amenities!

Room had large windows, good A/C, comfortable bed. The hotel is very clean. The breakfast is a full spread: eggs. cereal, fruit, meat chess, breads etc& is included in the price. Excellent grocery store and good restaurants are in the neighborhood. The area is safe for walking, but unaesthetic.

The included breakfast was excellent. Staff was very friendly and professional. We arrived very late (3:00 AM) but that was not problem. Good location near several casinos and restaurants Casino not yet open but I knew this in advance from the reviews

truely five star service Not many things to walk to around hotel.

Very helpful and professional staff. Front desk was terrific! Excellent cookies!!! The pool was unavailable during my stay due to repairs.

Muy buen hotel, me encanto mi estadia, tiene cerca muchos restaurantes y locales de comida rapida, tiene muy cerca un supermercado y una estacion del metro. Muy recomendable

The price was great at around $50/night. The bed was comfortable and the room was nice. The check-in person was super nice and gave me free Wi-Fi in-room when it was supposed to be paid. The location is great, next to the metro and the downtown area. The elevator was tiny and slow. I was surprised that Wi-Fi in room was not included (until the check-in agent gave it to me for free). The area is pretty dead at night.

We had an excellent stay. Alonso treated us during the breakfast like king and a Quenn. We will stay again!!! Gym, the smell was horrible!

Fantastic staff and facility. Great breakfast and a great, quiet location.

Breakfast buffet Staff Bar was overpriced! Wine pours were extremely small.

Everything! The hotel staff was very accommodating and the hotel was lovely. The pool was somewhat disappointing, but in a building like that, surrounded by such large buildings, there's not much to be done. Also there was a cab driver associated with the hotel that charged a group of four $40 to go to Casco Viejo from the hotel. Total rip off! I believe his name was Franz.

The staff were very polite and attentive. They were always working hard to take care of their customers. Food both breakfast buffet and order off the menu was good. The hotel had a pool on top of the building which was nice to go up and get away. The bed and bedding with both great; I was surprised. Bathroom was very clean and spacious. I enjoyed my stay! Part of town.

Loved the roof top pool but wish the bar up there was open. Alfredo- the front desk clerk was very nice. Everything was clean and modern. Room was a good size with a king bed, desk and sofa and came with breakfast, which was okay. They have 2 for 1 happy hour from 5-8pm and the bartender made a great mojito. Location is in an area of town with a very local flavor. I never felt unsafe but be prepared to pass some *ahem* "professionals" and "toy shops." Otherwise, the area has a lot of places to eat and grab a drink.

style, location, price it was great