Pocatello Hoteller

First room I was given had terrible smell of cigarette smoke. Also the curtains were all ripped, the tv remotes batteries were dead and had duct tape on the back of the battery cover. The doors didn't have real deadbolts, a alternate way was stated, but not sure how secure it was. I was able to move rooms, but the next room wasn't much better. Not great for the price charged, should've paid a bit more for a better place and better quality

We stayed on the first floor in room 105 and it was a little odd having the room so close to an indoor pool. It was very loud in the morning and at night. Other than that it was a great stay. Very clean, comfy beds.

Room was ok. No elevator or free breakfast.

comfortable bed, good breakfast and very kind staff the housekeeping lady knocked every door at 9 AM asking for cleaning everyday. We were for 4 days and that was quite annoying. you do not need alarm for that time. We think this is totally unnecessary

The breakfast is great. Scrambled eggs, sliced ham, self-serve waffles, cereal, oatmeal, yogurt, pastries, coffee, tea, cocoa and juice selection. Exceptionally understaffed resulting in poor service. Layout is terrible - almost all rooms require at least a few stairs (if not a full flight) to access, making that luggage cart useless.

we were able to find the hotel easily, good location! Lady at the front desk, no microwave in the rooms. Out dated rooms, in need of a deep clean!

My room was cleanly, relatively spacious, and appeared to be prefect... until the night. I was woken up at all hours of the night by the moaning and banging on the wall from the neighbors just left of my room. What I don't understand is why would they put a solo traveler direct next to a couple when they had the whole hotel to fill out. It was loud, and extremely inconvenient to be woken up by thin walls and disturbing neighbors.

The lady who checked us was nice. Coffee carafe was missing. The hotel was under construction so not all of the doors to the facility were locked. Those that were locked did not work. The air conditioning unit made a horrible noise when it started up and woke us up every few hours. The bed linens smelled of construction dust. The hotel should not have been opened for business during the construction phase. Will not recommend to others.

The room was next to an entrance door that had a metal push handle. It kept us awake the whole night. Every time someone came through it sounded like they were trying to get in our door. No sleep was had there.

Location, the pool, and the gym I booked a non smoking room. When I checked in all they had left was smoking rooms. Not happy!

The pool and breakfast. The tv was down both days we were there and it wasn't that clean with the amount of dogs that were in the hotel

We sadly had a room at the end of a hallway with a toddler; the exit sign buzzed so loudly and the light shined under thr door all night keeping all of us up. Then the staff mistakenly re-sold our room at approximately 11 pm so we were wildly surprised when two loud adults started slamming our thankfully security locked door against the lock trying to get in. When we called the front desk to advise of the intrusion we were informed that "they did not know someone was in the room," though we had checked in at 3 pm the same day and without apology hung up on us. Not a pleasant experience at all! The room was clean but that is where the satisfaction ends.

Coffee machine in breakfast room didn't work. Toilet in room was filthy. Carpet in room not vacuumed.coffee machine in room had old water sitting in it.

The price and staff was helpful by giving me a double room because they ran out of single rooma The coffee pot didn't work well.

Nothing It was dirty and run down did not stay canceled after viewing the room.

It was close to the wedding location. It was filthy, showed it's age (sliding glass door had a torn plastic curtain) and there was water dripping in the shower from the room above ours! Was afraid to try the breakfast offered but did have coffee that was not good, very bitter and strong.

I drove to Pocatello with confidence that I had a hotel room waiting for me. When I arrived at the hotel, there was no reservation for me in their system. Nor did they have a room available for me, even after showing them my confirmation email I recieved. The Hotel staff searched endlessly for a solution to no information found on my reservation. This website lacks serious communication with the booking. This is not the first time this has happened to me. People travel away from home, do your dam job!

Clean room and bedding My wake up call didn't come through. The TV was snowy, which is odd for cable.

The lobby was nice. They have Matrix brand complimentary shampoo and conditioner. Are sheets had stains on them and the carpet was stained. The bathroom was not cleaned.Ants were all over our leftover food in the morning and in our beds. People were having a bbq right outside of our bedroom door.

This guest did not leave comments about this hotel.

This guest did not leave comments about this hotel.

The room was just large enough for our family. The location was a little scary for my family, being right next to an alleyway. The staff were less than friendly and hardly professionally dressed. There was no shampoo or conditioner. The room smelled like no one flushed the toilet the night before.

The woman who was working the front desk when I checked in was very friendly and patient. There were people yelling at each other in rooms near ours very late at night and there was a lot of other noise as well day and night. The room was very dark as most of the lights did not work and it smelled bad.

Price was perfect. The only thing that I was not happy with is our bedding was dirty. It had the smell of poop and there were a few stains on it. The front desk just gave fresh linen.