Portland Hoteller

Very comfortable bed and large rooms. Near a brewery that gave off odors that were not that pleasant.

I wanted to catch the ferry to the islands, so it was a great location! Parking was very convenient. and downtown area and shopping was a few steps away. I came up a week earlier that my original reservation, and the staff was able to accomodate me. They were very friendly and professional. What was not to like!

Big spacious clean room in an excellent location. Close to all the dining, drinking, shopping in Old Port. There was some construction going on on the floor, rooms being redone, the halls were dusty and smelled from this work, also the wireless connection was very iffy.

Everything

Clean, comfortable room-beautifully decorated! Location wasn't the best but that was a minor setback.

Clean, friendly,not too far from town External bathrooms won't be to everyone's liking , wasn't a big deal for me

Beautiful quaint little inn No elevators: not an issue for me, but maybe for others.

The friendly and helpful staff, and the ambience. And the price. I agree with a previous reviewer that the bed was not as comfortable as it could be - a little stiff with hard pillows.

Staff were very friendly and helpful. The Inn itself was quaint and charming. Location was a plus.

Warm decor , free and convenient parking

I liked the historical nature of the building, and the architectural details. I found the hotel to be big on comfort, cleanliness, and friendly and helpful staff. Loved the complimentary coffee delivered to your room in the morning, much nicer than having to make substandard coffee in the room. The Mill St. restaurant on the premises has wonderful food and a lovely ambience. I didn't take advantage of any of the spa offerings, so I can't comment on those. It would be helpful for rooms to have a small fridge. The lighting in my room was not great for reading, but the huge windows let in a lot of natural light. The internet was painfully slow. I didn't understand the need for the valet parking, since the lot was just across the street, and I would have happily parked on my own and walked over. But it was inexpensive, $12, so this is not really a complaint, just an observation.

location would have enjoyed a fridge and coffee maker in room

Perfect location in downtown Portland - a very short walk to the wharf and local restaurants/pubs A bit pricy, but it's in line with other hotels in the area.

Everyone at the hotel was so nice and went above and beyond to be helpful. The location is perfect right in the center of the city. There are so many great restaurants just around the corner. I also really enjoyed the spa at the hotel. The facilities are very relaxing and everyone that works there can help you figure out exactly what you need. We had a great stay and will definitely be coming back.

I am a female and was travelling alone to see my son. I got my room and from then on, felt comfortable, secure, close to conveniences and within walking distance to great shops, restaurants and more. I was also given the gift of a spa treatment while there, and that experience was heavenly! The dining room was decorated for Christmas and was absolutely lovely! I was also quite comfortable eating alone here, with a seat by a warming fire. I will be returning to Portland shortly, and would like my same room and experience. Loved it.

This hotel offered everything you would expect from the Hilton name. It was a little more expensive than other hotels in the area, but was not overpriced and worth that bit extra.

Room, staff, breskfast. Proximity to Standard Bakery Lication. Valet parking is good but expensive

Absolutely wonderful staff from the valet parking to the front desk to the housekeeping staff. Professional yet friendly.