Salalah Hoteller

The body massage on the beach side was truly fantastic Beach was next to Hotel however in order to swim you have to walk from the seabed at least 5minutes

The rooms are spacious & comfortable and the restaurants are mult-cuisine with a nice ambience. Rental cars were not available and the business centre should have better facilities.

The hotel was very good with some excellent service. Overall, the food was superb, although it did vary in standard. The rooms were both clean and a good size. The Nightclub/bar was disappointing as it was seedy and not a family or romantic experience. The Internet access was both expensive and unacceptably slow.

Standard of service and room facilities Location - whilst conveniently outside the city centre and right on the beach, the container port, the huge and unsightly adjacent land development and the industrial complex nearby (across the main road) were not what we expected

the room was clean and well organized, the pool & breackfast was nice poor staff responce to phone calls and information requist, room service is poor

The size of the room and the breakfst was really good although they seemed to wizz you through. The gardens were small and the pool was only just adequate. The service was not what I expect of a 5 star hotel, nor of Oman in general.

spacious rooms, friendly staff less variety of food for breakfast

Central location, clean Restaurant served terrible food; Indian cooks cooking 'gourmet' Chinese food that had nothing to do with Chinese food. Swimming pool difficult to find -no signs - all chairs around the swimming pool were broken. Far too much money for the quality of the hotel.

The fridge in the room worked, except that it wobbled. Tha'ts just about the only positive thing about the hotel. The hotel was an absolute disaster. The business centre, was actually a run-down computer in the lobby, infested with every single kind of worms and malware known to Man - documented and undocumented. The smell in the room was putrefactive. The plumbing in the toilet leaked - we literally swam into the toilet as opposed to what regular people do, which is to walk in there. The staff were not too helpful, and that's definitely an understatement. Housekeeping did a very poor job, IF they actually did anything. All in all, the exorbitant rate of this hotel is completely and utterly unjustifiable. Oh, and it is NOT a 3-star hotel as they claim on the website - it is rated by the Omani Ministry of Tourism as a 2-star hotel.

In general it is OK. Management is helpful when complain. location is fine. It is not 3 stars it is only 2 stars. It is so under expectations. Old hotel

all of things bad all rooms durty.

Nothing To be honest i did not like anything. i was forced to take a room as i did not get any available accommodation there. the service is poor the staff is not friendly and looking mesrubale. i had to wait for 30 min just to do check in and get my key. the bed sheet/balnket is very old and i got alergy the day after from it. unbelivable!

Easy access,good staff

The best thing about this hotel that during the peak time it offered double rooms for a relatively low cost (compared to other very expensive hotels of the city). The staff is friendly and trying to make up to the bad impression you get the moment you see any of the rooms. Pictures on booking.com show some other rooms or when they were new and well decorated for the pictures. Breakfast is average ok for this type of hotel, but only if you come early. Otherwise everything is eaten and nobody is replenishing. Generally, we did not like this hotel at all and if given a choice will never stay there again. Because of humid climate there is an awful smell in the rooms and one of the rooms even had black funghus on the wall which is very dangerous for health. Bathrooms are scaringly shabby, furniture is all stained and they put plastic chairs and tables into rooms!!! Linen is yellowish, we had to ask for an extra set to wrap up the bed completely before we could sleep on it.