Vil du indstille som din standardvaluta eller kun for dette besøg?
Vi var en familie, der havde to værelser. Hotellet sørgede for at vi fik to værelser ved siden af hinanden og med direkte udgang til swimmingpool. Der var dør mellem de to værelser, som vi åbnede og som gjorde det lettere for familien at kommunikere.
Vi følte os meget velkome ved check in. God info om hotellet, faciliteter og begivenheder i byen. Rigtig god service under hele opholdet af det samlede personale. Fin morgenmad med i prisen - hvor ungerne nød selv at kunne lave vafler. God pool. Værelse med køleskab og gode senge. Intet at klage over :-)
Til prisen et yderst godt valg, dog uden at være prangende. Inclusive i prisen er et rigtigt godt morgenmåltid!
-Space and furniture -Location -Price -The internet could be better
Hotel was very clean and well kept. Staff very personable and helpful. Older facility with added on lifts (versus elevator). Bathrooms very small.
Beautiful tropical gardens Rooms a little outdated.
Breakfast staff was super. Food was ok, not home cooking. Pool was ok, seemed clean, surrounded by very nice foliage, not very warm, but not too cool. Room on second floor was quiet. My suggestion ---- try another hotel. Front office staff was UNFRIENDLY. Room was very expensive for the quality, this was not a suite but a small room with very OLD Bathroom. No beach towels...... No beach chairs ...... No beach umbrellas...... Other hotels provide these items on a first come basis as part of the room rental. Had to beg for sheets to be changed, including bribing the service staff.
Great location near the beach. Pools and courtyard settings are very well done...especially for the value. The room was large and comfortable. The pillows weren't comfortable for me. Access to the refrigerator (which was in the closet) was partially blocked by the sliding closet doors.
I loved the direct access our room had to the pool and the inclusive breakfast was pretty good; more than I expected of a continental breakfast. The inn is within walking distance of shopping, dining and recreational activities. The TV although nice in size, lacked the proper HD connection so even though it was an HD TV, the picture was still mediocre.
Nice staff and breakfast included. No elevator.
Quiet room, large flat-panel TV.
Reminds me of a clean up to date Vegas hotel. The pool and common areas are beautiful. The walk to the beach area was peaceful- I suggest that vs the golf tram. For $600 for 1 night we didn't get a chance to enjoy any of the amenities. Would have liked something like breakfast or parking included for that rate.
Friendly staff. Close to beach. Clean rooms.Close to great places. Not knowing we had to pay to park. Having to pay to park. Not knowing what our use fees were paying for. Having to pay for shade on the beach.
Very friendly staff. Access to the beach is just amazing. Renovated rooms, big plus!!
Although this was our first time here, and we were only there for one night, we were greatly impressed! The staff was great from start to finish. The room was beautiful and we were only a quick ride to the beach. The beach staff were great as well. Bradley was very helpful and friendly. I couldn't think of anything not to like!
VERY nice and helpful staff at the front desk! Everything was very clean, new, and nice Pools were nice - I liked having the option of the adults only. Waterslide was fun! Loved the option of the golf cart ride down to beach. Wasn't a bad walk (.6 mile) but a ride was nice as well. Overall one of the nicest hotels I've stayed at - can't wait to go back someday Nothing! Didn't like that we had to leave
Nice gulf view, nice pools and relax areas. beautiful trail to the swimming beach, service staffs were very friendly The parking elevator was inconvenience and the sign was little confuse.
Great location. All employees extremely accommodating and polite. Adult only pools in addition to main pool area. Service was generally excellent. Bad experience at the bar. Area not properly staffed for number of guests one Monday evening. Were unable to get ordered food because of chaos. Staff did nothing to control a very noisy group of four who made it impossible to have a quiet drink in a very nice area.
The beach was very nice, had to take a tram to go to it or walk thru Mangrove swamp. The pool was very nice except for very cold water on certain days.Staff was very helpful and asked about any concerns while we were there and attended to any issues quickly. We realized this was a resort but an umbrella for the beach cost $20.00. Food prices were very high compared to off premises restaurants. We were never informed that the hotel was being remodeled and areas were roped off and hotel rooms which had already been upgraded would have cost and additional $25.00 per day. The adult pool was closed and only the family area was available.
I loved the tram to the beach. Driving through that little jungle was feeling being in the paradaise
Staff extremely helpful Good location Nice tram ride to beach Too strict about not using drink tickets on certain drinks. Have a baby and wasn't allowed to use them for room service when we ordered dinner or cappuccino at breakfast. Couldn't always go to a hotel bar with baby. Water slide at pool not working for over two days. Elevator from pool down to beach not working. Need for baby stroller. Trash cans in room are tiny! Not sufficient for us (couple with a baby). Billing inaccuracies
Location Resort fee Parking fees
The hotel room & pool was great. The long wait for the tram & you had to pay to park @ the hotel.
We got a 2 bedroom suite which had a nice layout. Plus the real plus is the laundry service it has inside its suite. Internet was fast & toiletries were all included except for a toothbrush. You dont give out complimentary water bottles. We would have found it the best especially since there is a fridge & kitchen to use as well.
Hotel was very nice. Pool area was wounderful.
I loved our stay at the Bellasera! My husband and I stayed there with our 1 year old daughter for three days. I was pleasantly surprised to find a full kitchen stocked with dishes and cookware, full size refrigerator, dishwasher and breakfast bar as well as a full dining room for the price of a typical hotel room. Had we stayed for more than a few days, we would have gotten groceries and had family over for dinner. The suites are huge and everything feels new and modern. It is within a short walking distance of 5th Avenue (about 2 blocks) and all of the shops and restaurants located thereon. Nice screened in porch which leads to a courtyard that leads to the pool and bar area. Towels are easily accessible at the pool and there are lots of chairs available. Pool is nice, but shallow (I think the deepest spot is 5 feet), which was fine for my daughter and I. We will definitely stay here again the next time we visit Naples!!! The only think that I didn't like was that there were some teeny tiny ants on the kitchen counter. We mentioned it to the maid and maintenance came within 15 minutes to deal with it. The service was excellent. And it is South Florida, so some insects are to be expected. I'd rather have ants than no-see-ums! Everything else was wonderful.
Explored Naples and its surrounding area, including Sanibel Island and the Everglades.Excellent position for shopping and restaurants. No
Very good quality hotel, suite was excellent equiped, staff was friendly and efficient
Beautiful rooms, kitchen and livingroom for our family,pool, great hotel and very nice, most kind and helpful people working in the hotel and bar. Everything was fine. You have to be 21years old to go to gym in hotel.
Size of 2 bedroom unit. Great housekeeping.Walk to Naples A bit pricey., but worth it
Friendly staff and facilities
The staff were fantastic and were so helpful and friendly.Nothing was too much trouble. Ended up staying two nights instead of the planned one night The rooms were a little dark - especially the living room and dining area due to only one window. With the room being an end unit, there was very little natural light
Great suite, great location, great place. Late check-in.
Feels like home away from home. The paper goods need to be better quality. Our breakfast didn't seem to be as good as the hotel and our wait staff needed to be less into herself and how she felt.
The hotel offers a grand entrance. They had just decorated for Christmas and the poinsiettas and tree were lavish. The staff was very pleasant and helpful. The rooms were spacious and the bathrooms were modern. My husband stepped on an exposed tack in the room which was fixed immediately but a thorough check after each stay would have prevented it. The doors to the room slam loudly which, if you have neighbors who loved the nightlife, will wake you several times a night. A buffer would help. Also, the towels need replacing; they're a bit shabby.
Great location Pool and hot tub.
Everything was very nice! Aircondition without a termostate, always on.
The location, room and appearance. No breakfast availability.
Everything No breakfast room
Excellent location in the centre of downtown and immediate acces to shops and restaurants
Great hotel Very clean and comfortable room. Great location convienent to all shopping, restaurants and local playhouse theatre The jacuzzi could have been warmer
A/C Unit seems outdate and the noise level was high, which didn't contribute to a restful sleeping arrangement.
Beautiful hotel... Very clean... Great location
The Valet service No room service before noon or after 9pm The Hotel was very noisy and you could hear everything going on in the halls and next door to the point that it felt unsafe. There was a lot of banging and noise outside my doorway until 2;30 am. My room was on the same floor as the pool.
Great service and excellent staff. Beautiful room overlooking 5th Avenue with a balcony. Great position and highly recommended Everything!
Great place to stay in the heart of old Naples! Would highly recommend it to my friends.
Fantastic location on the beach, good lunch by the pool or on the beach, spacious and comfortable suites, very helpful and upbeat staff My only complaint is with housekeeping. Our room was serviced in a lackadaisical way. The bed was made sloppily, the door was left ajar one day (!), the floor in the kitchen area was not clean, living room ignored daily. There was no attention to detail. One of the pleasures of staying in a hotel is having a lovely, well made up and clean room. This was merely so-so. Everything else is very nice at Edgewater and they should step up their game in housekeeping.
Beautiful contemporary hotel with excellent service.
Beach location Construction going on. Lots of noise View of trucks and construction with a little ocean
Facilities and staff were excellent. Beautiful location. Great food. Shuttle. Ghost ants in the bathroom.
The beach at the hotel is beautiful and the area around is lovely. We were annual visitors in the 90's with 5 other families the week before school began. We all loved it, but it is not the same now. They took us to what was supposed to be a gulf view room. It had a huge palm tree and stuck in a corner with roof angles for a view! We went back to the front desk to get it changed and we were put in another corner room, but with a partial gulf view and the asphalt parking lot. The remark was, "you booked on a travel site, so this is what happens!"That sure was not comforting to hear as a hotel guest! I can say that we were disappointed in the hotel and will not be returning or recommending to anyone in the future. It is overpriced and not value for the money.
wifi didn't really work, u need to pay money for it.
This hotel is on the beach. We stayed for 3 nights and each day we spent our time divided between the pool and the beach. The resort was beautiful. Food and drink was a little pricey but just as any other nice beach resort would be.
Clean..great location...nice evening entertainment on the beach Food and beverage a bit expensive and 2 beach chairs and umbrella were $50 per day....ouch
Didn't have to leave resort. Facilities well maintained and modern. HB's had a limited menu for the upscale dining.
are you kidding? nada! accomodations were marginal at best. expected an ocean front room-but was forced into ground level hovel because of lack of availability. the place is getting dingier by the year! needs a whole refreshing! its only pluses are location on the gulf and its golf course.
I liked that the hotel was close to the beach and that they have a couple of nice restaurants right on the beach. The staff was very friendly and accomodating. I requested Gulf view, but i did not get that. In fact I was told that my room was upgraded which suprised me because the room was quite dated (old). Don't get me wrong. It was a nice room, just outdated. The most disappointing thing was that the a/c fan kept running all night. That created a humidity problem that kept me from sleeping all night. There was no way to shut it off other than turning the a/c off completely which was not an alternative with the 90 degree weather outside. Also, I was not expecting to pay for every little thing. Nothing is included.
Location great in area with little competition. Classy resort feel with nice pool, grounds, etc. Friendly, effective staff. Standard room very nice, but a bit dull and very pricey. However full during stay, so priced to the market? And price offset by unexpected free valet parking.
Cleaning staff was friendly and came twice a day and my daughter loved that they left chocolates on the pillow! The heat kept coming on when we adjusted the unit, it was like everything was preset and you couldn't change it.
Everything was wonderful! Our room was next to a noisy elevator.
The food was pricey. Beach chairs and umbrella rental way too expensive.
Room, pool, beach, shops, pro shop. Just a great visit.
The location can't be beat. You don't even need a car. You can walk the beaches, walk to town, walk to the pier. The first room we had was terrible. It was on the 3rd floor of the main building. There was no stair access; we had to rely on an elevator which was slow. We could not open the door to the patio overlooking the Gulf because the propane fumes were too strong. Very disappointing. We were however, offered a king room in another building on the 2nd floor which was fabulous. It made all the difference in our stay.
Restaurant and pool staff The pool was a mile hike from the resort. And honestly for as much money as it was it's just an extended stay for family.
We loved our stay at Naples Bay! The staff was great -- they went above and beyond to make sure our first anniversary was memorable, and we are so thankful to them. The staff is very friendly in the most genuine way, which we appreciated a lot. We had a view of the marina from our room, and enjoyed sitting on the balcony to watch the yachts and other people go by. If our stay had been longer, we would have made sure to take advantage of everything the resort had -- it would have been nice to rent a boat or a kayak, but we just didn't have the time. It's a very relaxing, quiet place. The pool area is nice -- there's a small lazy river there, and you can buy food and drinks. There's an adults-only area, which is great. Lots of great restaurants on site, and some boutique shops too. This is the perfect place to go if you're looking for a quiet, relaxing time. One note -- if you have an iPhone, the maps application will take you to the wrong spot. Make sure that you either look up or print out directions beforehand. Naples in general doesn't have a lot of nightlife, so if you're looking for that I would suggest researching some other cities too.
spacious room, excellent services, great pool, very friendly staff, definitely one of the best resorts we have ever visited...
It is beautifully maintained and a very relaxing place to stay. Myself my husband and my daughter all loved it. The swimmimg pools are great and there is a lazy river one for chilling out in. We hope to stay there again the next we are in Naples Florida. We did not know that you could get beach chairs and towels until the second last day. Really no complaints.
No ice machines or vending
Business only Breakfast and lunch prices were a little high
All of the pillows provided were too soft, and afforded little support. The bed was too soft and by the end of the week my back was bothering me. The rest of the hotel amenities were great.
Rooms were clean and bright. Toiletries very good. Bed comfortable. Pool was nice. Good service at the pool. Plenty of lounge chairs for guests. Would stay at this hotel again. The only restaurant to have lunch in the hotel was the steak restaurant. It was very expensive for lunch. We would have eaten lunch at the pool but it was raining.
The comfort The electricity went out. The staff took almost a days to respond to my complaint of not being able to connect to their wifi
Free parking and free internet. Room comfortable but standard fare. Not a good location and some miles from shopping and beaches. On US41 north of downtown. Very little landscaping and not worth paying supplement for a 'swimming pool view' since it does not provide a full view. Breakfast service slow.
Staff was very friendly and helpful. Nothing. All was nice.
free parking Distance from historic center
Fantastisk venligt personale i receptionen. Hotellet var pænt og der var nem adgang fra motorvejen.
This was the nicest surprise on our Florida tour – surely the best value for the money of all the other deals we did. The reception staff was very experienced, helpful and could simply answer nay question at any time. Free parking was also very welcomed. Quite, clean and nice in the vicinity of Napels down town. The hotel should underline the laundry facility for the guests in their promotional material thus this is quite important facility for the travellers. Breakfast was not specialy good.
Dejligt værelse, god standard, Value for money
Meget veludstyret og komfortabelt hotel. Elskværdigt hotel med en fantastisk service, Perfekt til badeferie eller oplevelser i Everglades Naturpark. Det anbefales at opholde sig flere dage i området, som har meget at byde på.
All personal from the front desk to the room, were very polite. When the extra mile to feel our needs. My family and i will be back. love this hotel, and the people that works in there. We only stay one night and the front desk rep couldn't upgrade me to a balcony view.
I liked that there was a guest laundry room.
Good clean rooms Clean and spacious rooms with good helpful staff
walk to everything for a great price. hotel is clean and quiet just how we wanted for relaxing getaway. the staff is okay but hotel is missing someone to help with your bags out your car. I highly recommend this hotel and will continue to stay here.
Just 2 blocks from Naples' downtown 5th Ave S, the Trianon Hotel is within walking distance of restaurants, shopping and entertainment, Tin City, Cove Inn and the beach. We were able to park our car upon arrival and not drive again until we checked out. The hotel is also close to Cambier Park, where we walked thru an art show on the morning we checked out. The area is charming, as is the hotel, tucked quietly away amongst shady trees. The room was laid out nicely, and very clean. We didn't partake of the breakfast items offered, choosing instead to walk to a nearby cafe. We enjoyed our evening dining and listening to music on 5th Ave S, and walked up and down that street, all the way to the beach and back, stopping in at several gift shops and art galleries. On the way back to the hotel, we stopped in at Seventh Avenue Social for late night cocktails, people watching and music. This was almost next door to the hotel. There is a pool at the hotel, open only from 8am to dusk. The enclosure is private with nice landscaping. The staff was polite and professional. The bed was very comfortable. We live in Naples and stayed overnight for a birthday celebration, but would definitely recommend the Trianon to out of town visitors. It would have been nice if the pool was open later into the evening and if there was a hot tub to soak in. Our view happened to be at the back of the hotel, overlooking busy streets and a maintenance area. I imagine rooms on the other side have a lovely view.
The Old Naples Trianon's location is the best we've had in Naples Florida. The hotel is beautiful, clean and within walking distance to 5th Ave and the beach. We travel to Naples often to visit family and this is our first time staying there. We have found our new favorite place to stay. Thank you Kayak for allowing us to be open minded to change and doing so we found a gem. The temper pedic bed was very firm and took a few nights to get used to. Not what we expected with that kind of bed. I would have slept better with a softer bed.
We staid only one night. The breakfast.
we recieved a warm welcome at reception on arrival the room was exellent and the shops were just a shot walk away the beach was a little farther away but easily managed breakfast area could be a little crowded ar times
Very helpful staff. Easy parking. Cose to downtown. Near some restaurants. Reasonably priced. The weather, nice pool. Web stated hot breakfast. Jimmy Dean bisquits not really considered as hot breakfast in my book.
Good location, Naples centre only 2 minutes by car. Spacious rooms. There was no hot water due to a gas leak in Fort Myers and we did not get a discount.
Perfect for the price and location. Very clean and modern - beds very comfy. Breakfast was buffet style - did the trick. Will stay there again! Nothing
Wonderful resort nothing is within walking distance. Your choice is a taxi, or a car rental, but then must pay twenty some dollars a day to park.
From the moment we arrived to the moment we left the attention was exquisite. And then it started getting better - every detail, from the decoration to the pillows to the beach-front amenities to the food (oh, the food!) was superb! Everything was perfect - honestly
Pools were great, on site restaurant was good (pricey) and had a great view. Enjoyed siting by the fire pits at night on the beach. warms were spacious. We were across the street from main hotel but still had a great view of the ocean from our balcony. They passed out cool towels at the beach which was a nice touch. When we asked valet for some water he said they didn't have any but we would pass several gas stations on our way that we could get some. This sounds trivial but little things like this make this hotel rate lower then the Ritz. When we went to the Ritz for dinner that night valet gladly gives us water.
The staff was the most pleasant, well trained that I've experienced in a while. excellent customer service.
Ability to walk out the back door right on to the beach; beverage and meal service right from your spot on the beach; ocean front balcony to watch the sunset and have breakfast from in the morning, etc.
Location, location, location. That's what gives this resort 4 stars overall. Our room in the bea house building, 1st floor was literally steps from the beautiful beach right out our back sliding door. Staff very attentive. Food and drink good but overpriced as expected. You're paying for staying right on the beach with easy ability to go back and forth from the resort pool area to the beach. The furnishings in our room and building were dated and worn. Needs a facelift for the $$$ that's being charged per night. Bathroom is small. Pain to have valet and tip every time you park and need the car, plus pay $25 a night for parking. Resort fee at least included chairs and umbrellas at beach and internet. Would be nice to have a more casual express breakfast option. The pools are fine but nothing special. There are 4 but they are all small. Being able to parasail at the beach was great and there are paddle boards and jet skis for rent as well. The beach is pristine and that alone earns 4 stars. The staff is very accommodating . Loved sitting by the fire pit making s'mores at night! Worn furnishings, no low cost option for breakfast, valet parking only, high price charged for even non- alcoholic beverages .
The Staff at the Valet, Very kind and courteous, You must us the valet as there is no self parking. Check in , seemed very rushed and bothered. Room furnishings need updated.
Beautiful location, easy to locate, beach was a few steps out of the door, staff is very pleasant. A little dated in decor, a number of "extra" charges. I had a contacted the resort several days before my trip to arrange some special items - they basically completely dropped the ball on these requests. They eventually got it all done but it took quite a bit of time. Went we wanted to go out for dinner - we contacted the valet for our car. Arrived downstairs more that 15 minutes later - as they suggested. The car was not ready. We continued to wait - it was clear they did not go for the car until we arrived downstairs. I travel often and always stay 4+ star resorts. This was A nice resort - but based on the price point $600+ per night - I really expect flawless service.
Very relax, family, The location, the attention of hotel staff, facilities. I did not like the pool area does not have light at night, you should have at least a little more light
The staff is super efficient and quick to attend to every request. The food was incredibly good. The area is peaceful yet there was plenty to do. Our room was amazing, we had a balcony that was covered with a fan and was wonderful to sit upon. We will be back! I wouldnt change anything.
At check in we were upgraded to single king bed which originally I had requested of Bookings. none
Staff, location, property Stayed in the tower. Beatiful gulf view but the rooms could use an update. More expensive than it should be. Daily extra 'resort" & parking fees.
Beautiful location and view. Excellent food and very helpful staff. Great value for money. The room was a little too hot however this was just due to the weather outside
Quite near the shopping avenue, near artificial beach and most southern point Simple rooms, bit noisy.
pool and hot tub, location, view shower (no water pressure), room a bit small
location itself and its surroundings
Beautiful decor. They did not provide AM coffee in the lobby. This seemed inhospitable to me.
I think that the Bayfront was every bit of what I had expected. It was very nicely decorated and reasonably priced. Staff was very friendly and responsive to special needs. I love children but was also glad that there were not a lot of children running around. In order to go in and out front door had to get just the one elevator which was an issue. Would not have been a problem if I could climb the few stairs which I can't. Otherwise everything was excellent.
convenient location nothing
The suite we stayed in was like our own little apartment. It was fully equipped with all kitchen necessities. The fact that its pet friendly was an even bigger plus. We would definitely stay again The only thing I would say I didn't like is that I was charged a 6% sales tax on the pet fee. Tax on a fee?? If the fee is $75 then say $75 but if your gonna add tax just tell people its $80