Hoteller i Shanghai i nærheden af Changning

Staff from front desk, club lounge, restaurant, operators, and housekeeping needs to speak better English. The English of the staff is compared to an Elementary student. No English communication skills. We asked fo freeze our bag for our baby milk and they failed to freeze the bag causing for my baby's mom's milk to spoil. When checking into the hotel, we were told 1/2 hour until room ready and proceed to the club floor. It took over 1 1/2 hours and the room was still not ready. They switched us to another room and after 1 hour and 45 minutes later, we finally got to our room.

English speaking people Internet is not free

The hotel name is not Jin Jiang Rainbow but in Chinese Hongqiao Binguan. It created some confusion with the taxi driver

Hotel near Chang Ning area east to access by taxi. Clean and confirtable & fair price. No restaurant or shopping area near hotel at least by walk. I have spend 30 minutes walk around hotel to have chinese dinner. Two restaurant I could find very near hotel were Japanese, but I did not want to have Japanese dinner at Shanghai.

It is well located, at the Embassy Area: western restaurants near, and great malls. The hotel charged me three (3) times the check on my credit card. I am still waiting to the return.

staff

Room was very comfortable and the breakfast good. The free parking was a benefit and convenient.

We had to carry the luggages and bags on our own on checking in and out while the bell boys looked on, like what the hell you bring luggages here. Being a service apartment with kitchenette we were surprised that no utensils were available, had to get room service for plates and cutleries.

easy location to Hong Qiao airport not really

Spectacular architecture on the inside. The rooms are good. Ten minute walk to one of the main centres of town. Many restaurants in the area. The management of this hotel is not the group's best. To get a coffee in the morning breakfast takes on average 25 minutes. One day they had even forgot to order any bacon; ok in a 2 star hotel! On one day the food available for Chinese guests at breakfast was negligible, other days good. At 6 30 am there was no taxi.

big room a bit old fashined needs an uplift. there are better hotels and prices

The Crowne Plaza staff is excellent - very attentive and friendly. Check in and check out were efficient. The rooms were clean although we were assigned a room in the old tower. The photos in booking.com were of the new tower so that can be misleading. The location is in the middle of the city but is far away from the Bund which is of course what we wanted to see. It is not close to sites that tourists like us wanted to visit. So I would say that it is a good business hotel.

Excellent room. Large and very comfortable bed with good bathroom facility. Sufficient TV entertainment. Breakfast too expensive and Charlie's Bar too "Far Eastern" tacky, not very comfortable for a woman traveller and Asian colleague.