Hoteller i Shanghai i nærheden af Xuhui

It was very frustrating for me that they couldn't speak english and clearly they were not understanding what were my needs. When I checked in, they put me in a 'second' building which is for extended stays. It was not the most luxurious room but it was clean and had what you need. Very small though. Anyways, I thought I could deal with it until I found out that there was no internet conection. I called them and explained what was the situation and NO ACTION was taken. I asked to talk to the manager and after 5 different call transfers, I got to the manager. The manager did not speak english very well and in his broken english he said they were going to send an 'engineer.' After 5 calls and the last one was not very polite, the engineer came and they found out that there was no service at all. They gave me another room in their 'main' building which seemed to be more a hotel room. I can't complain about this as it was a nice hotel room.It is clean, it is very close to the expo , it...

the room was very small and the bed as hard as a rock but for the price and convenient location it was ok.

good location but room was too small do not feel confortable with security.

The 24hour Deli, location to Metro and very helpful staff.

I had some routine wishes staff dealt with this properly,also all staff spoke adeate english

swimming pool

Excellent room service and cleaning Staffs english could have been better. Receiving messages was a problem.

Central location and overall physical ambiance inside the hotel. Easy excess from Airport The front desk staff was extremely rude. I stayed in this hotel when it was managed by Sheraton group and the staff was excellent. Jin Jiang is a large hotelier group and should look into the matter seriously

location is alright, not too busy street the check in could not find my reservation, discriminate against kayak.com or booking.com customers. they were very rude. the executive room is fake, it's all the same kind of room, so just book the cheapest one. very very poor value for the money

0 1- I REACH HOTEL AT 9.00 PM AND THEY ASK TO WAIT FOR ONE HOUR TO MAKE ROOM REDAY. 2- DURING MY WAITING I GOT COFFE AND GREEN TEA AT THE RESTAURANT COST ME 180RM. 3- ROOM NOT CLEAN AT ALL. 4- NO MENY BAR AND WHEN I AM DOING CHECKOUT ASK ME WHAT DID YOU USE FROM THE MENY BAR. 5- RE USING THE PERSONAL STUFF AGAING ( SAMPOO AND SHOWER GEL ) IT WAS HAFE. AND MORE MORE MORE

Nothing in particular. Your in room internet service is dishonest and will prevent me from staying there again.

I stay at the Jianguo the last fouur years most of the times I am in Shanghai. All in this hotel are good including the location and the flexibility to move everywhere in Shanghai. My only compaint during my stay is that they have considerably limited the smoking area in the lobby restaurant and bar and this is real uncomfortable. This time the room was a little noisy due to the lift being three rooms away. All the others excellent as usual.

Because my office is right across the road, that's why I decided to stay in this hotel. Internet charge is quite expensive compared to other hotels within the vicinity.

the hotel is beautiful and historic certain details are not attended to. Water drainage problem at the shower.

The restaurant is not living up to the general level of the hotel. The ambience of the hotel is fantastic.

Very clean rooms and the maids are constantly on their toes to keep it so. Staff keen to help out guests with any request, even if they might not always understand what you are saying. Construction of the new subway outside can be a nuisance, get a room facing south if possible.

Value for money, good hotel. 5-10 min by taxi to all main points of interest, metro station is also close to.