Hoteller i Shanghai i nærheden af Xuhui

the room was very small and the bed as hard as a rock but for the price and convenient location it was ok.

It was very frustrating for me that they couldn't speak english and clearly they were not understanding what were my needs. When I checked in, they put me in a 'second' building which is for extended stays. It was not the most luxurious room but it was clean and had what you need. Very small though. Anyways, I thought I could deal with it until I found out that there was no internet conection. I called them and explained what was the situation and NO ACTION was taken. I asked to talk to the manager and after 5 different call transfers, I got to the manager. The manager did not speak english very well and in his broken english he said they were going to send an 'engineer.' After 5 calls and the last one was not very polite, the engineer came and they found out that there was no service at all. They gave me another room in their 'main' building which seemed to be more a hotel room. I can't complain about this as it was a nice hotel room.It is clean, it is very close to the expo , it...

The room is too small. This is not a 4-star standard hotel The bed is only 90 cm wide, and is short. The equipment is old. The window is a little dirty This room can not match its price in any sense. The pic of the hotel is not real, not in the same level with other hotel in China. The most important thing, the attitude of the staff we met for check-in is. terrible. You can made little adjustment after you check in Hoping other visitor check the hotel before you go.

good location but room was too small do not feel confortable with security.

The only complaint I have about this hotel is that their internet service only is available for PC-users (Windows) but not to Mac-users (OS).

Excellent room service and cleaning Staffs english could have been better. Receiving messages was a problem.

The 24hour Deli, location to Metro and very helpful staff.

The location because it was near the shanghai stadium where i had business in. Staff were not very friendly. I must point out that the facilities were a bit old already. I understand that it's a bit of an old hotel already but facilities should be kept well maintained. For instance, it was such a disappointment that the shower drainage in our bathroom was clugged. and the towels were not changed even if we had placed them in the tub already. Housekeeping just folded the same towels and placed them back on the towel rack. Service didn't meet our standards.

swimming pool

0 1- I REACH HOTEL AT 9.00 PM AND THEY ASK TO WAIT FOR ONE HOUR TO MAKE ROOM REDAY. 2- DURING MY WAITING I GOT COFFE AND GREEN TEA AT THE RESTAURANT COST ME 180RM. 3- ROOM NOT CLEAN AT ALL. 4- NO MENY BAR AND WHEN I AM DOING CHECKOUT ASK ME WHAT DID YOU USE FROM THE MENY BAR. 5- RE USING THE PERSONAL STUFF AGAING ( SAMPOO AND SHOWER GEL ) IT WAS HAFE. AND MORE MORE MORE

very convenient location

Nothing in particular. Your in room internet service is dishonest and will prevent me from staying there again.

The staff - from reception to conceirge to housekeeping were all very attentive & prompt in responding to my needs. Beyond expectation & far superior to any hotels I've stayed in China. Price was a little steep as it does not have other amenities like spa or sauna.

Very comfortable with efficient staff. Breakfast was good with adequate space and food options.

the hotel is beautiful and historic certain details are not attended to. Water drainage problem at the shower.

Fantastic atmosphere of old house. Too small room comparing high price. Poor and expensive breakfast.