Find billige fly til Napoli

Ulemper: "Losing my bags after a canceled flight was not so nice when my thinks cost more than 1000 euro"

Fordele: "Got an upgrade to business class"

Ulemper: "You could have had my luggage arrive. Now I don’t know where it is"

Fordele: "Crew Was very friendly , smiley, and welcoming."
Ulemper: "Movie selection could have been better, but was ok."

Fordele: "Crew was lovely, patient with all us skiers returning from the slopes. The food was EXCELLENT- for airline food. And I was in economy."
Ulemper: "The Entertainment tech was not smooth, had difficulty getting it to function and likely annoyed the person in front of me with all my tapping."

Fordele: "The service"
Ulemper: "The service and attitude"

Ulemper: "I am still in Budapest and was not able to fly back on my Hungarian passport."

Fordele: "-"
Ulemper: "Old plane, rude crew, checked bag was not included in price. I did fly Swiss to LA last year and it was amazing, i don’t know what happened since."

Fordele: "We called for seats 23 hours prior to flight. To our amazement we were assigned to an exit row."
Ulemper: "It was an easy 2.5 hrs. flight at which a small warm quiche was served. Nice surprise."

Ulemper: "very small seats"

Fordele: "Food was tasty. Crew was very good."
Ulemper: "Legroom was horrible, and I’m 5’-7”! Ancient entertainment units."

Ulemper: "carry-on baggage procedure not clear. deal with this issue upfront, not at end when cost is 3x more so Swiss can make more money this way."

Fordele: "They sale ticket to you and good bye....! U need little halpe or questions they say don’t now.....!!!! Call airline , airline say you didn’t buy ticket from as and you go beck and for straits out same we’re in Europe ......thank bot never again think twice when you bye ticket from kayak ....."

Fordele: "Though I was never sent an email for my daughter's check in, I had a different reservation for her but still under my name and same email, when I called on the phone the people were pleasant. They still never provided me with an email though and information allowing me to have my daughter checked in. they only provided me with her reference number."
Ulemper: "All in all we had a poor experience and my family and I were disappointed. I'm about to book yet another ticket for my brother, but this time I'm not considering Swiss Air. Just so you know, I'm a very positive person and appreciate every polite and courteous gesture. Unfortunately this experience didn't allow me to do so."

Fordele: "A good airline and a good flight. Lots of entertainment options."
Ulemper: "Zurich is a confusing Airport, where signs are not obvious, and the queues are poorly formed. They should improve that for sure."

Ulemper: "Connecting flight cancelation, didn’t get to go."

Fordele: "The attendants were great. Flight was clean and nice."
Ulemper: "Moved us from gate, which was super hot and not air conditioned first thing in the morning evidently. Also, not enough seats for everyone on the flight. Then we were squished onto a bus to go to the plane. Upon arriving in Naples we were once again squeezed into one bus- every passenger! Very tight. 2 buses would have been nice."

Fordele: "Sandwiches"
Ulemper: "The flight was delayed 30 minutes. Not once did we hear an apology. They also changed the gate on us last minute and didn’t communicate. We discovered accidentally"

Fordele: "Great crew and flight."
Ulemper: "Boarding procedure was rather chaotic. After first class, rather than board by groups or rows, it was everyone else. Flights are fully booked and overhead bin space is tight if you board at end."

Ulemper: "I arrived on Thursday, today is saturday and I am still without my luggage."

Fordele: "Nice experience."
Ulemper: "Seats are not so comfortable. Crew is nice, but not too nice"

Fordele: "100% the best flight experience I've ever had flying. Wish I flew to Europe more so I could fly with Swiss more often. Thanks!"

Fordele: "Captain kept us informed regarding takeoff"
Ulemper: "Sitting too long"

Fordele: "Efficient check-in, boarding and on-board experience. Great seat and entertainment. Food also very decent."
Ulemper: "I find Swiss’ pricinh policy for on-board internet totallh ludicrous and an outright insult. Also, I sometimes appreciate a bit more empathy in the way things get announced - no announcement for security video or when they disrupt a movie with their Swiss commercial clips - they just turn it on. Not abtreat experience."

Fordele: "Food is excellent... nice variety plus dessert. Everything was hot & delicious & used metal utensils which was much nicer than plastic."

Fordele: "Everything was as accommodating as possible."

Fordele: "Nice plane, organized food and boarding."
Ulemper: "Nothing really"

Fordele: "Good food!"
Ulemper: "N/A"

Fordele: "Skop"
Ulemper: "Skopje airport personnel was very bad service ticket counter worst ever"

Fordele: "Well managed flow of services, polite and helpful staff, quiet environment, good air in the cabin."

Fordele: "Friendly crew, clean flight"
Ulemper: "Charged 45 SF (about $50) to check 1 bag"

Fordele: "This time I was really happy with almost everything. All crew members were nice and friendly. The food was tasty and plenty. The craft was clean and specious On line check easy and smooth. I paid my extra luggage online too for cheaper then in airport"
Ulemper: "My tv didn't work at the beginning but after the crew member reset it everything was perfect Thank you Swiss! ❤️❤️"

Fordele: "Friendly team, great food and snacks and tons of movies to choose from."

Fordele: "The chocolate"
Ulemper: "No outlet for charging electronics. No free checked luggage. My carry on (of usual size) was deemed a bit too big so I was forced to check it in."

Fordele: "Best airline I have ever flown"
Ulemper: "N/A"

Fordele: "Everything."
Ulemper: "No control of air. It got a little cold."

Fordele: "Nothing"
Ulemper: "It was put on standby because of overbooking. My luggage did not arrive with me. Next day, getting luggage was a hassle, not convenient."

Fordele: "entertainment was fine"

Fordele: "Attention to details from flight attendants"
Ulemper: "The food was not to my liking except for the crackers, ice cream and water!!"

Fordele: "Food is decent"
Ulemper: "Really old air crafts with disgusting seats, I don't know when they were cleaned. Wifi options given are horrible, If you really want to provide this option at least provide like full flight or in increments of hours not by data limit, this shows how archaic is your business thinking is!! You have to seriously update .."

Fordele: "It takes two minutes to get to a live operator when you call. Simply amazing."
Ulemper: "The flight from Nairobi to Zurich starts in Nairobi, flies an hour south to Dar es Salaam, you then sit on the tarmac for an hour, then you fly north for an hour until you get back to the starting point. I would think they would save money if they flew an empty plane down to Dar es Salaam, picked up those passengers and then flew back to Nairobi. No way should an 8.5 hour flight take over 11.5 hours. Plus my screen didn't work for one of the flights, nearly 12 hours without entertainment was BS. No real variety in their meals either. The first leg had a main meal of beef and potatoes as the meat option, same option for the second leg."

Fordele: "Plane was nice, lots of movies to watch, free wine"
Ulemper: "Seats to close together, crew a little snooty"

Ulemper: "THERE'S SOO LITTLE LEG SPACE BETWEEN SEATS ON THE ECONOMY SECTION IT IS VERY UNCONFORTABLE!!!"

Fordele: "Everything"

Fordele: "Same as on top"
Ulemper: "The seats"

Fordele: "Best entertainment package of Movies/TV/Food available on commercial airlines."

Fordele: "Comfortable business class seats, much better than the updated Lufthansa footsie leg rests. Attentive staff. Puzzles for the children"
Ulemper: "Still no wifi on the Swiss Air A330. No live tv streaming. No big deal on red eye, but frustrating on long daytime flights."

Ulemper: "I ordered a low carb meal . Only 1 pear + 1 apple for the later snack was a bit disapointed. Not balanced easy."

Ulemper: "Once again, my flight was late. Four out of the last five trips to Barcelona Swiss had a significant delay (longer than the duration of the trip itself) on at least one of the segments. It's getting a bit hard to believe actually."

Ulemper: "Lufthansa burde presse lufthavnen i Frankfurt til at ge bemanding imsilkerhedskonteollen. Kl 6.10 i morges tog det 35 min i business køen og mindst 50 mini economy køen"

Fordele: "flyturen i sig selv var fin men var forsinket."
Ulemper: "Flyet var forsinket så jeg missede forbindelsen til CPH i Frankfurt. Det kan ske. Blev omboket til tidligt fly næste morgen. Sådan måtte det jo så være. Men at skulle stå i kø som business pasager i 55 min for at få hotelvoucher og nyt boardingpass var for meget. Economy havde endnu længere kø. Skikkerhedstjek næste morgen i Frankfurt tog 35 min for business og op mod 1t for economy!"

Fordele: "Very smooth flight. Everything was perfect."

Ulemper: "Great"

Fordele: "The crew was good."
Ulemper: "Poor planning on having the connection in terminals far apart from each other."

Fordele: "Everything except the seats . Need to book business class"
Ulemper: "The seats were too small"

Fordele: "I was seated in Row 18 (comfort economy?) and my seat was relatively comfortable. The cabin was clean and pleasant. The crew was friendly, efficient, and professional."
Ulemper: "My family was seated in the economy section and their seats were extremely uncomfortable. I had the pasta dish for dinner and it was mushy to the point of being inedible."

Ulemper: "We missed our connection due to the delay and they could only rebook us on flights that made us miss an entire day or our vacation."

Fordele: "Super professional, comfortable and on-time service with both Swiss and Lufthansa."
Ulemper: "Clear up-front notification about extra charge for first checked bag on both ways of the trip ($60 each). I couldn't find that information at the time of the booking."

Fordele: "The food and complementary drinks were perfect. The staff was kind and attentive. There were many movie and television options."
Ulemper: "The seats reclined too far making me uncomfortable."

Ulemper: "Maden er kedelig og der var ingen valgmuligheder."

Ulemper: "If Lufthansa had not lost my luggage."

Ulemper: "The boarding gate has too little space and was chaos."

Fordele: "Flight attendants Was nice and friendly, I do like theirs Sevice ."

Ulemper: "Meals not very good either way. Only movies that were not hits. Need more classic movies"

Ulemper: "We were unable to fly this trip due to United cancelling our flight."

Ulemper: "45min to 1 hour is barely enough to switch the plane in Frankfurt. Distances between gates are very significant and if you are not running there is a possibility you not going to make your connecting flight. Information how to get to the Z gates are not clear and it really takes a long time with all passport check points and security to pass through."

Ulemper: "We only had 45 minutes between flights. We almost missed our flight to Naples due to having to go through security again in Frankfurt. The Frankfurt airport was very congested. I wouldn’t have booked a flight with such a short layover had I known how far apart the gates were and that we’d have to go through security again. I would suggest not offering flights with such short layovers."

Ulemper: "There was no entertainment in the flight , which was totallyfine for me as it was a short flight; I downloaded one magazine prior to my initial flight in SFO but was unable to access it."

Ulemper: "I havent gotten on a flight yet."

Fordele: "Did not make this flight due to lines at Frankfurt security. Customer service has been awful, had to wait two hours to speak to anyone and ended up purchasing another flight because they sold out of all decent connections."
Ulemper: "This has been the worst customer service experience of my life. Never flying Lufthansa again."

Ulemper: "Nothing"

Fordele: "We were greeted by cookies upon entering the flight. I liked this experience. for a 45min flight everything else was as expected."
Ulemper: "having to climb up 6 stories with carry on luggage isn't fun. Some elderly people were struggling, caused everyone to slow down. I'd have taken the elevator if I had known we had to walk all the way up. Regardless, my expectation of German airports and German engineering is high, but things we take granted in US like escalators are a luxury in Germany and clear directions are missing... on the oncoming flight we had to wait for a door to be unlocked while everyone was stuck in the aisle way and stairs.."

Ulemper: "Flight delay due to connecting flight"

Fordele: "It is so nice to flight on board a plane were the staff knows what to do."

Fordele: "friendly service"
Ulemper: "no head support"

Fordele: "Crew nice. Plenty of food"
Ulemper: "Boarding was very chaotic. Very long lines and not managed well"

Fordele: "Our next trip we may use the airline again but try a different series aircraft. The flight was smooth and on time. The crew was friendly and helpful."

Fordele: "Crew did a great job making up time for late start"

Ulemper: "Very uncomfortable seats too close together. Boarding was late and plane was full. People had to out roller boards understand seats that were too close together. Seemed very unsafe. Stuffy and hot. Terrible turbulence."

Fordele: "friendly staff"
Ulemper: "poor sandwhiches, dry bread. Lost my suitcase when arriving in Billund - got it late next day"

Fordele: "friendly service"
Ulemper: "poor sandwhiches, dry bread"

Fordele: "Nothing"
Ulemper: "Not making the flight dinto issues caused by the airline."

Fordele: "Plane was clean, crew nice and courteous."
Ulemper: "Food."

Fordele: "Nothing"
Ulemper: "Airlines Front desk delay, long boarding , poor food"

Ulemper: "All good."

Fordele: "The crew was friendly. The seats were comfortable. The pilot was fantastic and explained things we were passing as we flew over them"
Ulemper: "Boarding was very disorganized in the gate area. Two lines just kind of smooshed together. Boarding at the plane was also a hot mess because you could enter from the front or back of the plane and people in the very back that entered at the front had to shove past people entering from the back moving toward the center of the plane."

Fordele: "Perfect service and comfort for a short flight. Very modern, excellent!"
Ulemper: "Sandwich delicious but too small."

Fordele: "Great seats!"
Ulemper: "Staff didn't seem very happy."

Fordele: "The flight was right in time and the crew was good."
Ulemper: "I couldn't get my phone to connect to the wifi."

Fordele: "Lufthansa når det er bedst - turen var en bevidst fravalg af Airfrance der også flyver fra København til Alger - og dette fravalg kan anbefales, hvis man ikke har svært ved at komme tidligt af sted..."
Ulemper: "N/A"

Fordele: "SAS når det er bedst - for det var faktisk SAS der lagde fly og personale til..."
Ulemper: "N/A"

Fordele: "See comments above."

Fordele: "The crew moved as quickly as possible, and this made bathroom access easier."
Ulemper: "The small size of the plane made the long-lasting turbulence near the point of landing impossible to ignore. I don't consider this the fault of the pilot, more the size of the plane."

Fordele: "Good plane"
Ulemper: "No entertainment on board of the aircraft"

Fordele: "Crew was good."
Ulemper: "Not on time. Lost luggage."

Ulemper: "Everything was good not great"

Ulemper: "They lost the luggage for nearly all the passengers on the flight. I don't know how it happened, but they "forgot" to load suitcases for over 100 people, and they never even told us. We all just waited for our luggage at the baggage claim and only after we all complained that our luggage was missing did we find out that none of it made it to our destination. Now, we're without luggage for 2 of our 7 days in Italy."

Fordele: "The seats on the leg of this flight were much more comfortable and there was normal space for feet."
Ulemper: "The boarding here was completely unorganized. After people had just been in a crowd, they attempted to have people love up, which was futile. Some of the seats were dirty and/or unkempt. The snack option wasn't to my liking and may have been the cause of a stomachache later."

Fordele: "The female flight attendants always look great."

Ulemper: "I had paid for an upgrade to sit in the front of the cabin with extra legroom (row 14A). When I boarded a man sat it my seat. He had not paid for the upgrade, but the crew let him stay in my seat. I had asked him to social distance but he continued to sit right behind me bo matter which seat I moved to. He argued with the crew until they gave up and let him stay. They did not check his boarding pass or ask him to move to his assigned seat I found a different seat away from him but I don’t see the point in paying for extra legroom when the crew let’s people who haven’t paid for it sit it those seats. I felt harassed by the man and was very uncomfortable the whole flight. I am considering my next step, I think I should at least receive a refund for the upgrade I paid for."

Fordele: "The seats were so comfortable"

Ulemper: "Allow business passenger to use front bathroom."

Ulemper: "It's KLM. What else do you need to know."

Fordele: "I was sorted on Row 3 and the drapes kept hitting the back of my head."
Ulemper: "Move the drapes a few more inches back."

Ulemper: "Boarding was crazy. Could not everyone in the gate area."

Fordele: "Fast boarding"
Ulemper: "Slow in refuelling, got us delayed for 40-"

Ulemper: "Time"

Ulemper: "Delay due to strike"

Fordele: "Flight arrived on time"
Ulemper: "No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers."

Fordele: "Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight"
Ulemper: "Not being to help on the ground in Copenhagen with delta issues"

Fordele: "Onboard crew were nice and polite. Flight was on time (a rarity)."
Ulemper: "The boarding crew was rude and unpleasant, the plane was boiling hot."

Fordele: "Crew was very engaging and service was good."
Ulemper: "My seat was horrible. Right at the door, crammed, and no place to store my carry-on luggage."

Ulemper: "We were allowed to choose our seats from SFO to Amsterdam but not for the return flight. I like to be able to choise my seats when I book the flight. Choosing seats 24 hours before is not convenient when traveling for the return trip."

Fordele: "Crew was ok."
Ulemper: "Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade."

Fordele: "Awful"
Ulemper: "Everything"

Fordele: "God komfort og fin service"
Ulemper: "Dårlige høretelefoner"

Fordele: "Perfekt"
Ulemper: "Dårlige høretelefoner"

Fordele: "The service"
Ulemper: "The food."

Ulemper: "lost baggage"

Ulemper: "Min kuffert er gået i stykker undervejs, hvem kan jeg kontakte for at klage over dette?? Den er helt ny... Så det er super ærgerligt!!"

Ulemper: "Min kuffert er gået i stykker undervejs, hvem kan jeg kontakte for at klage over dette?? Den er helt ny... Så det er super ærgerligt!!"

Fordele: "Crew was excellent -kind nice and very attentive"
Ulemper: "Entertainment went out mid flight. Had to be reset off 30 mins but cam back up"

Fordele: "Shirt flight but well catered, boarding was efficient and quick."
Ulemper: "Not lots of legroom but adequate for an hour long hop. It was cold on board and also had to board via steps from outside"

Fordele: "Snooth and efficiënt with a KLM service"
Ulemper: "No entertainment"

Ulemper: "You are almost always late!"

Ulemper: "The movie selection did not seem extremely varied."

Fordele: "Good services!"

Fordele: "Overall everything was ok."
Ulemper: "Not that I cared at the time but having been asked for a rating on “entertainment” - there was none. Cheap and cheerful really. No extras over the likes of RyanAir."

Fordele: "Cabin crew were very professional."
Ulemper: "Aircraft returned to gate due to fault and was delayed for 45 min."

Ulemper: "Food"

Fordele: "Due to lightening bolt strike our pre-Y2K era plane got switched out with a newer plane with modern media delivery at the seats."
Ulemper: "This caused a two hour delay in boarding and another 30 minutes on the JFK T4 tarmac. Same crappy headphones so it wasn’t the"

Fordele: "Lovely staff, good food, great movies."

Fordele: "I personally do not appreciate the food on this leg of the journey Food Ams to Dxb is GOOD!!"
Ulemper: "The snack & “ solid eggs” in breakfast. Fresh fruit was good."

Fordele: "The staff were professional and friendly The food was very good and plentiful The inflight entertainment has lots of choices The bathrooms remained clean All in stark contrast with BA with who I did the same flight 2 weeks ago and all the above points were very poor"
Ulemper: "Nothing"

Fordele: "Nice seats, comfortable."
Ulemper: "Again, no aisle seat for SkyTeam Gold member. Also, my baggage was lost. First bag arrived a day late, second after I had left Billund and it was six days before the bag with my clothes reached me. I was told I will have 100 euro credit for clothing, but in the winter and for 6 days, this was not even close to the amount I needed for clothing and necessities, to have my time here."

Fordele: "In flight food was enjoyable"

Fordele: "787 is a great airplane. The 3-3-3 seat configuration leaves enough seat width to be just comfortable in coach."

Fordele: "The flight was great."

Fordele: "Service provided by the staff"
Ulemper: "The navigation of the entertainment system is not very friendly"

Fordele: "Ground staff at Manchester very helpful"
Ulemper: "Information on KLM website and flight status said 50 minutes delay and was never updated with the true status. 3 hours before we took off. KLM blamed the fog at Manchester but to be honest most other flights seemed unaffected. Put up in an IBIS hotel and fed substandard food and shitty hotel room with an Aircon unit that clunks into action every 30 seconds keeping me awake. It's external so I can't switch it off. Being given a 10 Euro voucher for food at the airport when most food and a drink will cost you 12 to 15 euros."

Fordele: "Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight."
Ulemper: "Nothing!"

Fordele: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Ulemper: "Nothing."

Fordele: "The crew were pleasant"

Ulemper: "The bags where damaged from the staff"

Fordele: "The cabin crew, the flight and communication and the cleanliness of the plane."
Ulemper: "It was really unclear which desk to use at Birmingham airport to check in. It was extremely stressful for a first time flier as I had no idea what to do - the desk location wasn't marked clearly and when no staff were there it wasn't clear that the desk was open."

Fordele: "Overall, my trip to Cardiff via Amsterdam was smooth and delightful. I've flown a few short trips this summer and I was pleasantly surprised to find KLM still offered complimentary snacks. What a refreshing change!"
Ulemper: "There was no entertainment which is why I assigned that category only one star. The boarding process in Amsterdam could have been a bit smoother. Announcements were no clear."

Fordele: "It was a short flight so it was O.K."
Ulemper: "Boarding was odd. Go to airport early and counters were not open, did on line check in so was able to avoid the self check in at airport. Also self check in luggage seems confusing with no ground crew to help. It didn't affect me but lots of confused passenger."

Fordele: "Good and plenty of food available."
Ulemper: "No power to charge phones, laptops, etc and no WiFi available. For such a long trip (10 hours) below industry standard."

Fordele: "KLM fed a sandwich even though the flight was only 2 hours. The crew was pleasant. Getting through the Amsterdam airport to catch a connecting flight with only an hour to do so was no big deal. Airport staff was pleasant and helpful."

Fordele: "Meget søde, venlige, hjælpsomme og smilende stewardesser"
Ulemper: "Under COVID-19 omstændighederne, lader det sig vel ikke gøre, men en kop varm kaffe på en kl 0600 afgang, ville have været prikken over i’et"

Fordele: "Andre det ikke"
Ulemper: "At vi fik ordentligt besked om vi får en voucher da vores arangement på Færøerne var aflyst"

Fordele: "Sæder og besætning ok"
Ulemper: "Forsinkelse aflyste afgange og mere forsinkelse i flere timer. 7-8 timer, hvor man har siddet i lufthavnen 2 timer inden afgang i forvejen. Og bliver bare tilbudt en madkupon på 75kr..."

Fordele: "crew was pleasant"
Ulemper: "boarding was chaotic"

Ulemper: "no peanuts?"

Fordele: "The SAS flight was fine. My dissatisfaction was with the company that booked my ticket which I found through a Kayak search. When booking, there was no information about luggage and I ended up paying for it at the airport. This should clearly be declared in the online booking process."

Fordele: "Crew was business only."
Ulemper: "More engaged crew. The"

Fordele: "A lot of seating space. very comfortable."
Ulemper: "You have to pay for wifi."

Ulemper: "The plan was old and dirty, old magazines and gum wrappers in my seat, stained carpet.The ride was quite bumpy."

Fordele: "SAS has offered great service on two flights this past week. Look forward to flying them again."

Ulemper: "The pilot strike resulted in cancellation of my flights so getting home turned in to a challenge"

Ulemper: "Udkald til gate, hvorefter vi stod 15-20 min. uden info om forsinkelsen. I fly vidste man ikke at vi havde købt breakfast hjemmefra, men vi fik det da uden problemer alligevel. Men brød kun budt én gang og kaffe 2. gang langt senere. I Malaga ventede vi næsten en 1/2 time ved bagagebånd."

Fordele: "N/A"
Ulemper: "Et halvtomt fly med en aldrende besætning der klart havde været for længe på arbejdsom kun havde fokus på at blive hurtigt færdige med pligterne så de kunne komme til at pludre med hinanden."

Fordele: "N/A"
Ulemper: "N/A"

Fordele: "Good selection of movies and music. Food was mediocre."
Ulemper: "Our seat location was near the toilets in the middle of the plane. Seemed like an unusual high number of passengers constantly using the toilets throughout the flight which created long ques in the isle and very unpleasant smells. Would never select these seats again."

Fordele: "Nice crew! New A320!"
Ulemper: "One automat in the boarding area was malfunctioning and the lady working just gasped and looked bored. But we was seated in time anyway."

Ulemper: "We were late and my impression is that the crew is not well organized and costed the delay."

Fordele: "Stille fly godt sæde."
Ulemper: "Wifi virkede ikke eller kostede Xtra. Man fik ikke en gang et glas vand."

Fordele: "At jeg kunne ligge ned og sove"
Ulemper: "Sov hjem og fravalgte første servering på business. Der var også en større flok amerikanske gæster som dog valgte at feste igennem på turen - da jeg vågnede var personalet godt trætte af alle passagerer og da jeg ville have lidt i pantryet var det pakket ned 2 timer før ankomst - sikkert for at lukke førnævnte fest - men det retfærdiggør vel ikke at de øvrige gæster også har indløst billet til business og den service der betales for."

Fordele: "Da vi først var kommet ombord på flyet gik tingene sin vante gang... ellers var der ikke meget hoved og hale på noget som helst."
Ulemper: "Men hvorfor annoncerer man at flyet skal board 1 time inden det sker, så passagererne kommer til at stå i kø unødig lang tid. Flyveren var 1 time forsinket på Flightradar24 og også i virkeligheden!!! Det var ikke noget groundpersonalet ville ud med, så alle annonceringer gik efter tidsplanen - den originale med altså en times gap! SAS find jer en mere kvalificeret partner i Athen, da det er var helt hen i vejret og dårlig service."

Ulemper: "I will never fly with spirits again.. ever"

Fordele: "The movie and tv selection were fantastic. Crew was kind and helpful. Chairs were pretty comfortable."
Ulemper: "It was so cold on the plane with most people including grown men with blankets wrapped up to their neck! I understand the crew moves a lot so want it cold but maybe there’s a happy medium? The cold snack sandwich with cheese and spread of some sort was awful. The main meal was better but not as good as some others I’ve had."

Fordele: "Legroom was sufficient on this leg because I paid an extra $80 for an exit row."
Ulemper: "Having to pay extra for normal legroom"

Fordele: "Prompt boarding, early departure and early arrival."
Ulemper: "The take it or leave it attitude of the cabin crew (amazingly casual) and SAS’s persistence in having two standards of service in the one cabin - free food & drink up front, however only tea & coffee or a cup of water up the back and you can pay for the rest!"

Fordele: "Stewardess assistence"
Ulemper: "Delay without other notification than the expected change of departure and loooong wait before boarding"

Ulemper: "Our suitcase was damaged. Because we did not notice this until we got to our apartment we found that it is not possible to make acclaim, rather you just have to make a general complaint with a response according to SAS likely in 3 weeks. This process took over an hour of my time. The three tel numbers given to report damage are in Scandinavia and not much use when travelling within the UK."

Ulemper: "We were traveling with two kids, and one of the kids drops some bread on the floor of the flight. One of the crew is angry to us about this, which makes us very uncomfortable."

Ulemper: "Rude crew, and apparently now you only get one free nonalcoholic drink in Economy for an 8 hour flight."

Fordele: "Everything"
Ulemper: "Nothing to hate"

Fordele: "Samme som på hjemturen - sæderne var bedre ude i siden"
Ulemper: "Ingenting"

Fordele: "Crew was considerate, friendly and accommodating . Meals were quite nice as flight fare goes. And the variety of films to watch were great. Two thumbs up, SAS !"

Fordele: "Nothing"
Ulemper: "We will never fly SAS again, it was a horrible experience"

Ulemper: "Service was poor and seats were uncomfortable. There were only 4 flight attendants for the entire flight. It took over an hour for our food to be served after we received our drinks. The food was not good at all. The movie options were not the best either. Also, it was so hot during the entire flight especially once we landed and taxied for 30 minutes. I flew SAS to Europe and really enjoyed my flight but this experience makes me never want to fly SAS again!"

Fordele: "Very friendly crew Intime departure and arrival"
Ulemper: "It was extremely cold in the plane (I was in row 32). Many passengers had the blue blanket wrapped around them even over their head"

Fordele: "Great takeoff and landing.Care ethics of the stuff was excellent. The quality of the food was very good and it was served with care."

Fordele: "Good flight."
Ulemper: "Nothing."

Fordele: "Smoothest landing I've ever experienced."
Ulemper: "I missed the refreshments, if any were served at all. Granted I was tired and probably dosed off during that part of the flight."

Fordele: "Relatively new aircraft. Estonian pilots."
Ulemper: "Flight was late 90 min for technical reasons. Crew kept assuming everybody speaks Danish."

Fordele: "Just everything. On time, good service, relaxing flight. What else...?"

Ulemper: "Flight cancelled without warning less than two hours before departure."

Ulemper: "Booked SAS Go level which included 1 piece of luggage each. At check-in, we were told that is not the case despite SAS' own website saying that it is. I was charged another $320 and I am disgusted with their business practices which revolve around, deceit, lies andl I would even say fraud! There were many others complaining about the SAS Go luggage issue and then having to pay again. I could have gone with Ryan Air for a fraction of the cost."

Fordele: "Movies were good."
Ulemper: "The quality was not worth the price. I could've taken another airline for cheaper and got better service"

Fordele: "Friendly crew. First meal was good."
Ulemper: "Small movie selection. Second meal/snack not great. Older plane (still had ashtrays in arm rests)."

Fordele: "Once again the atmosphere was terrific. The cleanliness of the plane was good. The staff was awesome."

Fordele: "Personalet var sådan set op og festede meget over at en kollega havde sidste tur inden pension. Desværre holdt de den kommende pensionist på business, så hvem det var der blev klappet af er stadig et myserium. Men hyggeligt at være med kabine personalet på arbejde"
Ulemper: "Gamle reservefly, hvor der mangler både det ene og det andet samt en 10 år forældet komfort. Når der sættes reservefly ind af væsentligt lavere kvalitet end den vare, som man forventet køb, så bude der være en eller anden form for kompensation. Forøvrigt glad for jeg ikke havde indløst business på denne tur da det i grunden havde været at betalte dobbelt for forventelig komfort på en moderne SAS Plus."

Fordele: "That the person with whom I would have shared seats, found one with their party - had all the space...by chance ! The people at the counters are nice."
Ulemper: "1) I had an empty bottle and asked for water for multiple medications (as I had sprained my foot) thinking the stewardess had a jug of water. She opened a bottle and poured a fifth . I said I had to take many pills (antiinflamatory are three) plus iron and probiotics I take. She told me, holding the used bottle mostly full, that if I wanted more , I should buy a bottle !!!! And put it away !!! How insensitive and inhuman !!! I didn't know she was going to open a bottle !!!! Very insulting !! 2) When another stewardess passed by offering food, I asked what did we have a right to and she (only then) offered me tea or coffee (which should have been offered first). They I asked, as in all other flights (short South American flights and USA donestic) if she gave crackers or nuts to which she unnecessarily gloated pointing to the curtain that there , in economic plus , they had everything free ...insulting treatment and unnecessary information ...just like in my trip to Nice !! Same attitude ...it's probably horrible training courses. 3) you'd think the men and women that speak over the loud speaker would have bothered to learn English ...it was broken English and even sounded like babble to me...so I just ignored it ! 3) again no instructions for transfer as you come out of the plane. Had to figure it out asking cleaners ..as my flight was at night again. People below seem to coincide in that they complain of rudeness and lack of re-direction."

Fordele: "Extra opmærksomhed i Plus class."
Ulemper: "Kort nattesøvn."

Fordele: "Meget smilende og godt trænet personale. Tommel op"
Ulemper: "Sandwich under al kritik. Meget dårligt udvalg"

Fordele: "Very comfortable 11+ hr flight. I also had an empty seat next to me so maybe that helped? The food was great."
Ulemper: "I wish the landscape cameras worked the entire time!"

Fordele: "Ekstra ben plads uden omkostning, hvis man er hurtig med check-ind. Gratis kaffe."

Fordele: "Fast and esay"

Fordele: "we landed safely"
Ulemper: "need entertainment system. need complimentary drinks and snacks need comfortable seats"

Fordele: "Besætningen var flink og der var ok plads."
Ulemper: "Flyet var forsinket 1t og 5 min. Der kunne ikke købes mad - til trods for at der annonceres med mad. Der kunne kun købes snacks (nødder, chips osv)."

Ulemper: "There was a long delay, longer than the flight itself. In a rush to catch up (or go home) they did not clean the plane before boarding, not even superficially."

Ulemper: "The flight/boarding was terribly delayed but the attendant on board was good. It took a lot of time to come out too after we landed but the flight was smooth"

Fordele: "Cheaper"
Ulemper: "Less delays"

Fordele: "Nothing what so ever, not seen such a rude staff in my years of traveling. Totally no customer care"
Ulemper: "A bit more courtesy with passengers"

Fordele: "The crew was welcoming and helpful."
Ulemper: "I had to purchase a change in ticket due to delay in first flight. Only take American Express or cash, which was difficult, not a credit card with a chip. Disappointing."

Ulemper: "The boarding process was very unorganized. The flight was delayed almost 2 hours due to baggage issues while we sat on the plane."

Fordele: "Very friendly staff"
Ulemper: "Food selection was not available"

Fordele: "The crew was amazing. They makes sure that we will be comfortable with a baby"

Fordele: "Nice staff on board."
Ulemper: ""I had to call" to add my OneWold frequent flyer number. Cleanliness could be improved. Information in Catalan, as we were flying to Catalonia."

Fordele: "Clean, refurbished aircraft."
Ulemper: "Ground crew opened my checked in bag and stole a $800.00 watch. As a seasoned traveler, I know you should never carry valuables in your checked in luggage. However, this was never the intention, I had planned to take my small bag with me but last minute Vueling offered to check it in for free, since the flight was full. I should have never agreed."

Fordele: "Glad I paid for the emergency aisle. A long flight with plenty of leg room."
Ulemper: "N/a"

Fordele: "Crew"
Ulemper: "Seats are like deck chairs with no leg room"

Fordele: "When check-in online I was given 1st row seats, as a result I was treated as an excellence customer. Great service."
Ulemper: "Delayed again to depart, and over 30 minutes to show reclaim belt to get the luggage"

Ulemper: "They told us we didn’t have seats and that we’d have to go on standby. All staff were giggling and not very helpful. In the end we managed to get on the flight which seemed to have at least 4 extra empty seats. Poor customer services and communication to us of whether we would get the flight or not and what to do if not."

Ulemper: "Vueling agents gave 6 different conflicting times for the delay"

Ulemper: "Never made the flight bc the 1st leg of the trip was delayed. What a waste of time and money"

Fordele: "On time, one carry on and personal item for free onboard, clean - no complaints"

Fordele: "Well organized boarding."

Fordele: "On time"

Fordele: "Nothing"
Ulemper: "They made a mess with my bookinh"

Fordele: "Puntualidad"
Ulemper: "Los asientos"

Fordele: "...and don’t really do that in a way helpful to the passenger! I couldn’t get my boarding passes from Vueling’s website, as the login details as required by Vueling, are actually those used by who “bought” the ticket - some random email used by Kayak / Lastminute.com, and not mine! Crazy! Moreover, the whole business processes that Vieling use are just dijointed. even getting help I still never received by boarding passes via email."
Ulemper: "Worse, Vueling charge you, on checking, to “choose seats” with no obvious way of not paying for them! I’m sure here was a link somewhere - but could I see it?! Nope! that and my suitcases, and I had paid over €100 extra on top of my initial flight cost. BA or Easyjet next time!"

Fordele: "Furious, Vueling is always late!!!"
Ulemper: "Always late,, they don't care!!"

Fordele: "Boarding"
Ulemper: "No bags"

Ulemper: "Måtte vente 45 min. på bagage i CPH. Missede tog til Fyn"

Fordele: "Great value"

Fordele: "Comfortable chairs, clean airplane"
Ulemper: "Flight attendant had a bit of an attitude. Bad day, perhaps."

Fordele: "Flight was fine. I chose a good book."
Ulemper: "Nothing not to like"

Ulemper: "The check in line was too long with too few attendants checking people in."

Fordele: "Good price, on time, comfortable seat, crew was friendly both at boarding and on plane."
Ulemper: "The only thing i didnt like was that when we boarded, we got on a bus to take us to the plane. I had paid extra for priority boarding and seating but i ended up being one of the last people on the plane. It did not end up being an issue because there was plenty of ovwrhead space for my carryons but it could have been. Wifi would also be nice. Even if i had to pay wxtra for it."

Ulemper: "An hour late to take off, then the captain didn't turn off the seat belt sign for another 45 minutes in clear skies. My friend had to use the restroom but the flight attendants locked them and yelled at her everytime she tried. Very rude."

Fordele: "Everything"
Ulemper: "Xx"

Fordele: "Nice crew"
Ulemper: "Unconfortable seats"

Fordele: "Absolutely nothing"
Ulemper: "They overbooked the flight and would not let us on even though we had tickets because we did not check-in that morning online before our arrival to the airport. They re-booked us for another flight that had a connection but it kept getting delayed so they made us re-check our luggage 3 separate times. When we finally made it to the connecting city (Barcelona) that next flight was delayed from 9 pm departure to 11 pm to midnight and then to 2:30 AM with no confirmation that the flight would actually take-off. There was no one that could offer us help or give us answers as to what was going on, all employees were very vague and kept telling us they couldn't tell us anything. We spent 14 hours that day in the airport for a flight that should have taken 1.5 hours. They gave us 6 euros each as compensation and that was it. To put in a complaint to get your money back is very difficult. Their website is often down and they make the form very specific online so that if you type something in lowercase letters it won't go through. I will never fly them again and strongly suggest you don't either."

Fordele: "Nice big seats"
Ulemper: "No movies"

Fordele: "Nice short flight! Nice crew!"
Ulemper: "N/a"

Fordele: "This was awesome experience!"
Ulemper: "Nothing."

Fordele: "The onboard food for purchase has lots of good selections They have a good price."
Ulemper: "The way they board. They have one big long line. Then they heard you down stairs and in to a bus and then you have to board by stairs again. Have they heard of jet ways. The space between seats is minimal."

Fordele: "The crew was polite and boarding was efficient"
Ulemper: "Security at the airport"

Ulemper: "Long delay"

Fordele: "Flight crew very knoledgeable. Flight attendants very nice dress and clean."
Ulemper: "No coment"

Ulemper: "Good"

Fordele: "Somewhat friendly crew."
Ulemper: "We had to pay extra to check-In our luggage only for Vueling airlines to lose my friends luggage. They did not even make us feel like they would do everything possible to find it and it ruined the rest of our trip. My friend ended having to buy everything from underwear to shoes to clothes. Not only did it take time and energy to find clothes for her but it was very costly. I've flown MANY airlines and have never had deal with lost luggage so I was expecting more from the airline to do everything possible to located it or compensate us for their mistake, especially when we had to pay an additional $50 USD to check-in our luggage (that ultimately ended up lost). I would not recommend this airline."

Fordele: "Boarding was easy and prices were great"
Ulemper: "Baggage check was slow and no room in the seats. My knees were jammed into the seat in front"

Ulemper: "Annoying woman who talked loudly for three hours :)"

Ulemper: "Really not the same quality/level of service."

Fordele: "Nothing. I am emerald and this was a hideous flight."
Ulemper: "It was late. It was packed. It needed busses at both airports. And it took 1.5 hours to get my luggage. Never again."