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Godt hotel i denne prisklasse dog kunne det være fint med parkeringsforhold tilknyttet hotellet.Vi blev ramt af brandalarmer kl. 23.15 til ca. 00.30 - ingen information på engelsk selv om hotellet er klar over der er udenlandske turister på hotellet - kan/skal forbedres. Lavt informationsniveau
Fint Hotel med fransk charme. Morgenmaden var ikke noget at skrive hjem om, Billig parkeringsmulighed i nærheden af hotel. OK til prisen. Morgenmaden. Modernisering af badeværelses sanitet.
Pris og beliggenhed var grund til mit valg. Bedre belysning i værelset. Der var kun lys ved sengen.
Et lille træningscenter
Personalet var utrolig hjælpsomme. Jeg synes måske deres morgenmad var lidt "tam".Der kunne godt være lidt mere at vælge imellem.
Den gode atmosfære, det venlige og meget imødekommende personale,den charmerende indretning og stil typisk for stedet. Fin morgenmad.
Der var aircondition på værelset, hvilket var lækkert da det var 30 grader udenfor. Hotellet lå i gåafstand til centrum Morgenmaden var god, men der blev feks ikke fyldt op af røræg og bacon og de løb tør for yougurt.
Super venligt og imødekommende personale. Parkeringskælder meget tæt på hotellet, dog med lidt trang adgangsforhold. Rigtig god beliggenhed i forhold til banegård, og bymidte. Morgenmaden var rigtig fin i forhold til at vi var i Frankrig. Både værelse og badeværelset var moderne og rimeligt nyt, selvom hotellet havde nogle år på bagen.
Dejligt centralt,skønt med toilet og bad adskilt, stort dejligt badeværelse.Service min bil blev kørt og hentet i garage :) Nej
Fine værelser med alt. Parkeringsforholdene. Og at døren til parkeringskælderen ikke virkede.
Der burde være et håndklæde til håndvask samt 2 stk. store og 2 stk.små til når man har været i bad - der var bare 2 stk,håndklæder til 2 personer og det skulle være både til bad og hånvask - forlidt
location very basic, no air-conditioning, no fridges in rooms
I liked the location of the hotel and the interior design of my room was truly stunning. I arrived at 1 pm and my room was not ready. I arrived again at 2 pm and my room was not ready. I had a meeting in Luxembourg and had to leave my belongings with the staff, which was not comforting for me. I also needed to take a shower but since my room was not ready I couldnt do so. When I arrived later at night, I had a different woman at the desk who was unpleasant and rude to me. I did not care for her tone with me and felt that she was very hostile. I do not know about you, but when I pay good money for a hotel room I do not appreciate being treated as an imbecile. If the people that work at Mercure hate people, perhaps they should not be working in customer service. I had problems with the Wi Fi as well.
The location ! In front of the train station, close to the city center ... Perfect :)
very convenience as hotel is located right in front of the station. we could hear the conversation in the next room! although there were a shower curtain, there were no bathtab nor separated from the floor so after using, the floor was soaked with water!
Location brilliant and staff very friendly and helpful. I was disappointed on the size of the room. For the price and the way it was shown in the photos online I thought it would be bigger than it was.
That it is near the railway station The decor of the lobby.Looks sloppy.Reception staff was courteous but lacked warmth.
A very comfortable location; a nice environment and neighbourhood. It would be good to have an electronic teapot in a room.
The location was excellent. The room was too basic for the price and the TV channels wewr very limited. Breakfast could have been better as well.
I am safisfied with the hotel. Everythings was OK, excluding the price. The rate was high.
I particularly liked the breakfast. Fresh strawberries every day! Also the insulation seems to be very good as I did not hear much sound from other rooms nor from outside when the windows were closed. The carpet in the room is a bit old.
Very easy to find from railway station; near bus and tram routes; near enough to tourist centre of Strasbourg.
professionalism of the staff, atmosphere of the dining room dimensions of the room and corridor, lamps (reading is quite impossible), absence of a shower curtain
Convenient to railway station and city centre Large number of noisy students staying on the first night
The location is very good
I booked Le Bristol 5 minutes before I visited there, because of the train strike. It was to be my one day trip and I had never thought I would stay in Strasbourg at the day. Le Bristol is just one minute from the station, bus, and tram. So I decided. Finally, the staff at the reception was kind and polite, and supported me a lot, with speaking in English. It made me feel ease. Thanks. Wi-Fi didn't work at the room. I could use it at the lobby.
I thought the front desk personeel were very nice and accomodating. The room was nice, not a great view but for a last minute booking at discount it was fine since we were touring the city most of the time. Very happy to see you allowed pets at no extra charge. We will use the Bristol again:) Can't complain about anything
morning shift - staff was very helpfull ( older man ) fire escape exits not accesible / obstructed / under repair
I liked that my room was ready before the check in time and the location was very convenient. The room was really overpriced and the facilities certainly did not match my expectations.
the location is good, close to station and city centre Shower gel is not replenished. If you use up the small bottle, you are not going to get another one during your stay...
Supergodt. Stor venlighed og hjaelpsomhed. I et vaerelse med altan og plads til tre personer ville det have vaeret oenskeligt med mere end en stol, som kunne traekkes ud paa altanen.
Et rigtig godt hotel til en billig penge. Beliggenheden i nærheden af stationen er fin. Morgenmaden er fin til prisen.
alt var bare perfekt, og har anbefalet det til andre
It is easy to access from the Rail Station and only 5 minutes from the centre of Strasbourg and Petite France and a huge variety of food shops and cafes and other shops in the vicinity The hotel is popular with young people and school groups and at times was quite noisy but this did not disturb my sleep. I could not access the free wireless with my Mac and the staff could not help with passwords or advice.
Close to the station, good beds. Lots of low, wooden beams in my room, I kept hitting my head. Also, as soon as I closed my window, I would smell the smoke drifting up from the bar, even on the 5th floor. The bathroom was tiny and not very clean (and the toilet seat fell off on the first evening).
Perfect Location ..just 4 mins walk from Gare de strasbourg station. Hotel is busy throught out day n night so no problem in check in as we arrived around 1:30 am in night. Room was very clean . all basic amenities provided. Nice bathroom . hotel staff spoke good english and were helpful. Breakfast could have been better. We payed 8 euros per head just for 2 croissants. No bread to toast also . may be its just french culture b/c we faced the same issue in Paris.
Cheap hotel near central station. Sometimes a little bit noisy because of other guests.
In front of Train station and hotel was clean. Receptionist is not always there.
everything is OK
The hotel is very close to the train station with reasonable prices.
The location of hotel is excellent, the price is very good. A good place for accomodation for people, who are staying in the city for a short time, who arrive late night.
the internet they need somebody that speaks english well
Location, very helpful and kind staff, price TV cahnnels all were in French
Great location, friendly staff, decent breakfast and the building is renewed. The rooms are way too small.
very close to the station, the price included breakfast the room was small
The location is great being so close to the old town. However, I booked 10 twins but when we turned up (only around 5 p.m,, not late at night) we were simply told "Sorry, we only have 6 twins. The rest you have to take double rooms!!" I think there should be some guarantee about getting what we book through booking.com.
the room was very clean, hotel staffs are very kind. the room was small, but ok.
Newly renovated, clean, good location. Very good 2 star hotel.
The staff was friendly, curteous and very helpful, The room, although very small, was clean with ample storage. The hotel is located on a side street and it would have been helpful if we had known that beforehand; even with a GPS, it was hard to find. The location, just across from the main train station, was central and it was easy to get around.
Great location, comfy bed, trendy, free drinks apples and candy, nice breakfast, friendly staff. Remodeled rooms but on the small side.
Very good location, very good buffet breakfast, small but comfortable room, free WIFI friendly personnel.
Clean, modern rooms and trendy atmosphere.
The location was pretty convenient because we could walk to everything we wanted to see and do. The rooms were extremely small. We brought our pack and play for our 1 year old, and had to switch rooms because the room was too small to fit the pack and play in it. They also say that parking is available, but the parking is 3 blocks away.
decoration of rooms some problems due to non working things in the toilet.
Hotel was classically old and once would have been a very grand place. Lift is beautiful and the view from Rm86 is fabulous. Staff very accommodating and friendly. Rm86 needs an overhaul. Still with, likely, the original tub bath and no shower although sink/basin are new. Other rooms appeared to have been upgraded. But very clean and view was worth it.
Excellent value and clean hotel opposite the train station, with a nice old fashion atmosphere but renovated rooms
Right across the street from the train station, within easy walking distance to the main tourist areas. No working electrical outlets, only one station on TV, walls are a bit thin.
No Internet. To look your mail, you must buy an hour at least for 5 euros.
The location. The rooms were musty smelling. The sidewalks around the hotel were under construction. THe hallways were dark.
The hotel staff was very helpful and most everyone spoke some English. The room was niced size and was well kept as it is an old hotel. They have tried to update. We had a wonderful room and the children had a room to themselves with twin beds and found it fine as well. Breakfast was a typical European style breakfast with bread, cereal, some fruit and jam. There could have been more of a selection however. The hotel was very quiet and very well placed. We did not drive and came from the train and it was so easy. Our train left very late in the evening of the day we checked out and they kept our luggage for us all day which was a great plus. We would stay here again if we were to visit Strasbourg.
The staff was family-like in greeting us like guests making sure we were comfortable. We will go back to this hotel the next time we're in Strasbourbg.
Close proximity to the city center and railway station You cannot use any of your own electrical equipment (such as hairdryer or battery charger) as the network cannot take this wattage and switches off immediately...
The hotel is conveniently near the station. We spent in comfort at an affordable price.