location was great, the room was beautiful, friendly staff
Totally I evaluate this hotel better than Grace Hotel nearby. Hotel's dining, serving Indian dishes every night is bit tiresome for the guest staying 10 days like me.
Excellent central location, walkable to harbour and train station and monorail close by. 14 dollar by train to airport
Spacious room Delivery charges for room services
Central location difficult for car unloading in market street and small street lobby
Very good, spacious bathrooms with a separate shower. Overall, hotels in Sydney are quite expensive.
Clan/tidy room Reception staff not particularly friendly
We enjoyed Sidney for WYD 2008 No. It was very comfortable.
room, the staff, and the location were all great nothing
perfect, with a first class concierge service
The location and the staff are about the only likeable characteristics of this hotel. I paid $249 for an Advantage room requsted 2 double beds only to be told on checkin that the room only had one double bed. I then had to pay $50 to upgrade to an Executive room (a better room apparently) I failed to see the value which also included free drinks at the bar from 5.30-7.30 and breakfast which was the worst I have experienced at any hotel.
Friendly and helpful staff. Great location, 10 minute walk to the opera house. You can see the harbour bridge from the hotel street. They have FREE money exchange (US dollar to AD dollar). Super convenient.
The front desk staff sent us a complimentary bottle of champagne to put room because we were celebrating our honeymoon. They even included a very nice personalive card, too!
Bellmen were good, pillows Received worst room imagined. Low floor, dirty windows, bad views, receptionist lied about restaurant open at 10PM, Burger cost $30 plus tip, water in room was $10, room was expensive at about $300/night, no loyalty program with airlines except Qantas, shower was open with no door, no microwave, no real conveniences, small room.
Location, not too expensive for a 5 star, good restaurant and breakfast buffet. The sheets were too heavy I found, I struggled to get comfortable.
Beautiful room, comfortable bed, great fitness center. Location was exactly what I wanted and needed for a couple of days in Sydney...close to everything! Felt safe, and was treated wonderfully by all staff. I REALLY have an issue with the use of so many plastic water bottles. It is nice to have them in the room for many, I know...and to have them to carry around, as well. But...in the gym? C'mon. Use a filtered water system, or at least have one available so that when you run out of your own water, you can refill it without having to use yet another plastic water bottle. For the cost of the bottles and the disposal, reusable ones could probably be provided to every guest.
Room very clean and comfortable My second reception experience - arrived early and room not ready. Very helpful chap checked me in, checking photo ID and giving me spa key so I could freshen up after long flight. Promised a text when room ready and promised this would be within 2 hours. Returned from run to see if room ready having not received text in spite of two and a half hours having elapsed. Female receptionist insisting in seeing ID again which seemed utterly superfluous to requirements. When asked why I hadn't received a text she said that the "room has just this moment become ready". Amazing coincidence. ended up being late for an appointment because she was so reluctant to relinquish the key without me having to go and find my photo ID even though it was obvious I had already checked in and knew all the details.
Ideal location for visiting Sydney sites and restaurants. Helpful staff.
Simply everything. The hotel is a stones throw away from Circular Quay, and is in walking distance to the iconic Sydney Opera House. There are lots of awesome shopping venues all around; with food galore and convenience stores to choose from. There are several tours that have starting points only steps away; including ferry tours and dinner tours. I highly recommend the harbour view rooms. The view is breathtakingly beautiful. You really can't go wrong with this hotel. Absolutely nothing not to like.
Location, service and ammenities were great. Staff was very welcoming Facade could use an update but the inside is very nice
The location is great. The hotel is close to everything from shops, supermarket, office, parks, restaurants. The room is spacious and the bed was very comfy. Two towels of 4 were badly washed. They still have some stain in them. Breakfast could use more variety for the price they are charging. Some staffs at the conscious were not friendly.
The hotel is a a great facility and in the middle of downtown Prices in all of Sydyn are extremely high. Parking was outrageous
I loved everything from the location of the hotel to the luxurious rooms and the beautiful architecture! The service was excellent! Nothing.
Staff were helpful and friendly. The pool was well-maintained. It's a really convenient location to shopping and food. Nothing really
Hotel staff were very helpful and catered to all needs, the location is excellent for shopping & night clubs.... and the best was the Buffet Breakfast
Great location, some staffs were very nice and helpful During my last day I called for Bell to pick up my belongings but I waited 15mins and no one turn up so I end up carried them down myself.
The spa was out of order for our last day
The courtesy of staff and its location The rooms are quite small and the drains in the showers don't work well
Outstanding and polite service; rooms were serviced as we indicated a desire with the appropriate "light" and excellent Executive lounge!
TV in the shower! Nothing
Gym and Executive floor accessorites Nothing
It was my wife's 60th birthday and the little extra touches they did made the stay all the better. Great Hotel.
Quality hotel. Valet parking was efficient, rooms were as advertised i.e. clean, modern with a relaxing feel air-conditioning noisy when actually trying to fall asleep
Good customer service. Slightly long check in time.
Convenient location, clean, modern There was a significant construction project blocking the front entrance and the street in front of the hotel during our stay.
Centrally located, spectacular water view, balcony for fresh air which is so rare for hotels these days. The poor positioning of the shower head and shelf must be a mistake. You need to stand flush against the wall to have a shower.
Staff very helpful No pool. No bath. Found an old shoe under the bed. Not so clean.
Free upgrade at check in to a room with a harbor view None
Stayed the night here in order to get to the airport for a morning flight. The room was clean, staff was friendly. Overall a good place to stay. Would definitely stay again. Like others have said, free wifi is a joke. Was able to download my email and that was it. Also, the elevators were pretty slow in the morning.
we did not have far to walk to area ie shops,sydney opera house etc some where to get a drink in the evening at the lodge
We were looking for somewhere close to public transport and also within walking distance of the shopping centre. Travelodge has both. We were very happy with our stay and the room was perfect. You must remember this is not luxury accomodation, it is convenient and affordable accomodation. The room was very clean and was serviced as well ( i did not expect that). For the price we paid I would give it 10/10. thank you for a wonderful easy time in a busy city. We chose this hotel for the rate and the location, its perfect.
close to shops and places of attractions
I loved that the hotel was such good value for Sydney city centre. The staff were really helpful and friendly and the room we stayed in was of a very high standard which was cleaned daily. Nothing
The room was not very clean
the location is good. You can explore the centre of Sydney easily by foot. I think it was quite expensive for the equipment which is very basic.
Good Location The first room i got had a very very bad smell that didn't go away ... the hotel stuff tried to put some machine there to get the smell out and it didn't work so i had to get another room.
Room was clean and well laid out - design of room made it easy to use. The bed was very hard
Poor hotel staff, poor service and rates not always as posted.
the location Our bed was tiny. I am 5 foot 9 and my husband is 6 foot 2 and both of us had feet hanging over the edge. Very uncomfortable. It was also located right next to the vending machines which were noisy.
I didnt like the fact that it was advertised as a room with a park vei, that i had to pay extra for. But all I could see of the park out my tiny window was the train terminal entrance.
Staff so friendly - made my stay more memorable.
The location was ideal for sightseeing. The staff extremely friendly and helpful. The room was really clean and comfortable. The food was good but a little bit on the expensive side.
It is centrally located Staff and particularly management were unpleasant and arrogant. Had a long discussion as we discovered that they charged, upon arrival and without asking our authorization, our credit card with $ 100 for presumed hotel charges. Insisted this is invariably done in all hotels in the world. This after we had totally prepaid our stay in cash. We chose to pay cash as the hotel charges 1.
I found the staff in general to be helpful, which made the stay enjoyable. The location is also very good for people visiting Sydney. The hall way on the 6th floor smells like death and mold. Also to have as many rooms as you do and only two staff on the front desk makes for a long wait for check in and check out.
The staff were very friendly and very helpful. We really felt comfortable during our stay
The food & rms were wonderful
nothing in particular position
Great location right opposite Wynyard Station (where the homeless people sleep at night). The hotel is fine but a bit tired. A three star hotel that charges as though it is a four star. (Not sure what the official rating is).
Location was fantastic Everything was very clean and worked in both the rooms and the rest of the hotel Wifi was somewhat spotty and slow. Would have liked the fitness center to include a larger variety of items instead of just a few treadmills and some light weights
Very comfortable bed, room quiet although located on a busy road. Unable to change the temperature of the A/C which for us was too cold.
Very good value for money - all was as expected. Rooftop pool a bonus. Grace cafe, staff and food fabulous.
An excellent centrally positioned hotel which is comfortable, friendly and the cafe on the ground floor is great. Would like some packets of biscuits to have with a cup of tea in the room!
This is a great hotel! We also stayed at the Intercontinental, but the The Grace is actually alot nicer. It has a unique ambience and feeling to it with the old building, mixed modern/classic interior and sublime staff.
Staff were pleasant and very helpful especially when I relaised I had left something in my room, The room itself was medium in size but it was clean and the bed was very comfortable. The location was central especially to shopping and close to Darling Harbour.
the size of our room, the cleanness, the old fashion decor, easy to get to , in the middle of the city
clean comfortable room good location to CBD..the very friendly and competent staff theywere all very efficient .They made you feel welcome and such pleasant manners great staff nothing
Continuous hot water The pricing for 'room service' I find to be quite over priced and the service in the breakfast cafe area is very slow.
The King Single bed was soooo comfortable, Bar 77 was excellent and breakky was great Not really
The men at the concierge went above and beyond to help us. I truly appreciate everything they did to make our stay pleasurable.
Most comfortable bed in comparison to others including Sheraton on the Park. Staff were friendly and helpful. Being invited for drinks by the hotel.
Quiet, modern, good eating options, central, spacious bathroom
that we got up-graded and the buffet breakfast was so delicious
Its location to the event I was attending, would be a great flocation for tourists
Location is good Staff was not very friendly
Amazing way to start the day with amazing breakfast buffet. Giovani is our favorite... Always helping and welcoming. A hard worker with excellent attention to detail The laundry staff needed prodding several times. There were never enough towels in our room and despite several kind notes to remind them, they were ignored. The dining room at dinner should be ignored, as staff was clueless for dinner... But that was transformed for breakfast, which was a highlight.
The food at the hotel is rather expensive....eat out, it's cheaper.
Hotel staff were very helpful with any personal requests Everything came at a cost including the drinking water
Air conditing not working properly - still not cool after asking for attendance to problem Also - had to ask to have room floor cleaned
The hotel was within a reasonably short walk to the harbor bridge, yet also within walking distance of other attractions (like Chinatown which was a great place to visit during the Chinese new year festivities). In particular, the staff was very helpful. The concierge made a great recommendation for a hole in the wall (Chat Thai) and one of the women at the front desk went out of her way to help me plan things to do over my 3 day stay. I really appreciate that they took the time for me. The room was also nice (but it was the most expensive room I booked during my stay in Australia). My recommendation is to do your research and most importantly book early. After I booked I saw room prices skyrocket as I got closer to my travel dates, but that might have been unusual due to it being the Chinese New Year, or maybe there was some other event that took up all the rooms. I wouldn't have been willing to pay as much the room went up to but ~$250 was doable. Flights into Sydney from abroad must all arrive in the early morning. Every day there seemed to be a number of people waiting in the lobby as their rooms weren't ready yet. I understand hotels can't check people in too early, but it would have been great had the hotel been able to get me in before lunch. Instead I found myself roaming the city by foot for a good while.
Nothing special In the center of China Town. All night street music and monorail. It is not possible to have a rest after hard day.
very central location yes the water in the evening was not hot, it was ok for a shower but when running a bath the temperature wasn't hot at all.
Hotel and room had everything we required, a pity it is on such a busy street. Staff, particularly at breakfast did not seem to be organised, in fact breakfast on the first two mornings were a disaster, with waiting times of upto 20 minutes for hot food at the buffet and they were continually running out of bread, fruit juices and crockery, seemingly due to the lack of staff & organisation.
It is in a convenient location
AC in room didn't work which meant the room was either hot (with AC on) or stuffy. Tried opening window, but way too noisy outside. Result bad sleep, which isn't good when you need to work hard the next day - the point of staying in a 'good' hotel on a business trip is to enable you to be rested and ready for work.
Staff was very friendly and accommodating. Location was in an area with lots of restaurant choices nearby. Rooms were clean and had all the amenities. Shower stall leaked into bathroom floor area. Pillows were very hard on the neck.
The location was very good. The bed was very comfortable
The location and we were facilitated with an early check in. In paricular the guys on the lower ground floor who took our luggage when we checked out were just brilliant, really friendly and informative. Its a small thing but the base of the night stands were very dusty, and because I suffer from Athsma I am always aware of dust.
The concierge service is exceptional. The room was tidy. The location could be slightly better but good overall.
Staffs are very kind and considerate. They made us feel welcome and confortable.
Good location in the CBD of Sydney, surrounded by shops and restaurants. Room not very big and not very modern. No view at all from my room, despite the high floor (19th).
We liked the restaurant, bar facilities, great bed and very helpful staff. The valet parking worked well and when I had left something in the car I found the staff very helpful. I believe it was overpriced for the standard of the room size and facilities.
Location. Friendly Staff. Apartment design & View.
I enjoyed all that was offered ,I loved the view from our suite and the design and luxury of the rooms.
It was close proximity for shopping and where we chose to dine. We thought the views were going to be better.
Very comfortable room, great facilities and friendly helpfull staff, great location.
It was a beautiful and a lovely room and wonderful staff. I lovedmit all
The fact it was self contained with everything you would need and came with all the things i was looking in a hotel for the weekend which other's did not offer. Did not like the bed, was too soft and often too warm with two people sleeping in the bed together.
The staff were nice Room wasn't as nice as the pictures on the website! The design wasn't very welcoming or comfortable, the view wasn't nice either.
Very nice facilities, nice location Very high charge for internet access ($25 day). There's no need for this kind of gouge at a facility like this.
Easy and friendly check in. Comfortable rooms and beds. On checking out we asked if we could leave the car in their car park for a few more hours whilst we went for brunch and shopped and this was not a problem which I was very impressed with.
The location offered a good balance between access to city centre shopping and to beaches and beyond via transport hubs
Friendly helpful staff
All service and staff were good
Found the staff very helpful and hotel close to Darling Harbour
location and staff
The locotion of the hotel, as everything was close by.
Buffet breakfast was good and the waiters were very warm / friendly. Had to wait over 1 hour for room to be available. The hot water system constantly ran out of water.
The staff were great. The room was just what we needed for our city stay. The beds were comfortable & the kids loved the pool. Breakfast each morning was fantastic.
large clean room, nice bathroom shower only,staff excellent
We very much liked the location of the Radission Hotel & Suites. The parking service offered by the hotel is a hugh plus. Check in was very efficient with room size and comfort a real surprise. For such a central city location city/traffic noise was never a problem. Try it - you'll like
The staff excellent. Any information you needed they were always willing to help and suggested the best way to get anywhere without having to pay outrageous prices. Gareth was outstanding. Always cheerful, friendly,very helpful and always made sure he asked how your day had been and if you had enjoyed your stay. Outstanding. If I did have to say 1 thing it would be only minor and that was the spa is way to hot 37/39, even in winter. Maybe 30/32. A few people did comment on how hot it was.
It was amazing place, SOOOOOO close to the Harbour. Clean and staff very helpful.
The localation was excellent and the staff were very friendly and helpfull, it was also verty affordable The only bad thing I could say about the room was it was a little on the small side
Close to all city experiences (opera house, shops, restaurants etc) Asked for 2 single beds, rather than queen/double, but none available. Windows were dirty. No outlook - we had a grand 1 bedroom apt. TV was small and old fashioned
It was clean, the staff were very helpful. Within walking distance to most places.
The staff went out of their way to help us (we arrived to check in at 9am) by holding our bags, guiding us to cafes and endeavoring to get our room ready as early as possible. Then we got late checkout. Excellent! No on site laundry (except in certain rooms).
rooms had plenty of space.it was very quiet. bed comfortable. balony was great. located so close to city and darling harbour.staff were so helpful.
location is ideal
Room was perfect for our 4 day stay in Sydney..close to everything and its nice to have a kitchen and windows/doors you can open. Nothing really except maybe a smile etc from the reception staff wouldn't go astray..
Location to Darling Harbour
This apartment hotel was well equipped and conveniently located in easy walking distance between Darling Harbour with all its restaurants and attractions and the main city shopping precinct. The Lime Cafe was very reasonably priced and provided room service.