Personalet (specielt concierge), morgenmaden, god seng. Intet andet. Fejl i afregning efter afrejse, Nye nogler hver dag da de ikke virkede. At booke igennem Booking.com havde de ikke styr paa, overhovedet ikke. Fik ikke de vaerelser man havde bestilt. Nyt laasesystem. Bedre vaskefaciliteter, saasom flere vaskemaskiner osv.
The Staff and their helpfullness. That the hotel was not staffed for 24 hours. Quite risky in case their are any emergencies.
The location was fantastic, the staff very friendly. It was great to have free, secure undeercover parking.
Visiting Sydney Opera House etc The photo on Booking.com of the swimming pool is not of this hotel, therefore false advertising and should be removed as the pool was nothing like photo which was a bit of a disappoint for us as this is one main reason we booked it. This was our honeymoon and was looking forward to chilling at the pool area which looked gorgeous on website!!!!
I liked the friendly staff at reception who tried to fill all my requirements. I also liked that breakfast, although light, was complimentary. How you could only get there one way as I kept missing the turn adhad to go around the block many times.
Fantastic staff, great location