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friendliness, comfort,location price
The location is perfect. We did not have access to the upper terrace with a view.
The concierge was excellent. Gym is small
The room was presented beautifully, and maintained during our stay. Staff were very helpful and friendly
The quality of the staff in the foyer lunch?coffee area. The room smelt a little of smoke. The ice was delivered to the room when we were out for the evening and had melted by the time we had returned - and wanted to use it.
Beautiful ambiance in historical building, great food and particulrly enjoyed breakfast.
Everything, especially the concierge service. I think the hotel should make wifi more easily available.
the location to the city was peaceful ,clean the buffet was great the staff very pleasant and parking facilities I would like a better in room fridge although the ice bucket was great
the location is amazing. overall a great experience and would recommend it to friends and family! the bedrooms are beautiful the bathrooms could be bigger and more modern otherwise it was amazing.
Room comfit and cleanliness. Proximity to tourist sights and transport.
The room was spotless and cleaners did a good job every day. All staff went "the extra bit" to make you welcome and were very helpful. Especially when my wife became ill and had to leave. My car was parked for 6 days and received a ding in the door which I didn't find untill I returned home.
We really loved everything until our problem at the checkout. We had requested a car to the airport to be scheduled. We stopped at the luggage arrival desk the day before. It was written down but i think no one ever called the car service. There were 4 of us with large luggage so my son had to run down the ramp into the street to flag down 2 taxis..... The international terminal airport was VERY busy and we came close to arriving too late for our flight
The hotel is a a great facility and in the middle of downtown Prices in all of Sydyn are extremely high. Parking was outrageous
I loved everything from the location of the hotel to the luxurious rooms and the beautiful architecture! The service was excellent! Nothing.
The location is great. The hotel is close to everything from shops, supermarket, office, parks, restaurants. The room is spacious and the bed was very comfy. Two towels of 4 were badly washed. They still have some stain in them. Breakfast could use more variety for the price they are charging. Some staffs at the conscious were not friendly.
Very friendly staff, ideal position, excellent facilities. Enjoyed stay immensly and the staff could not have been more helpful.
The location, the luxurious setting, drinks at the lounge and the most comfortable bed ever - what's not to like?!
The location was excellent. Very close to all the tourist attractions and to the cities history.Service was good.
Hotel lobby! Terrible breakfast! no restuarant in the hotel! no swimming pool!
things were acceptable for what i needed, there was nothing there that made me happy i stayed there rather than some place else. for a "5 star" hotel it was missing quite a bit. no spa, no pool, restuarants were really just bars with some tables. the staff was a bit snooty. everything in the room and hotel are for sale, and pretty much makes you feel like you are sleeping in an ikea catalog.
This hotel was comfortable and elegant. Staying over new years they gave us free champagne. However parking was overpriced for what we paid for the hotel.
First class ,5 star rate but better Location on Phillip St. within easy walking distance to all attractions - shopping to sightseeing this hotel must be in the top 5 quality hotel in Sydney. No
Bed was comfortable. A/C in good working order. Nice size bathroom. Appreciated the toiletries, the fridge, the safe. Excellent lighting both in room and bathroom. It was a bit disconcerting to find hairs in the tub after the room was cleaned.. The desk chair could use refurbishing.
I liked the central location of the hotel and the staff were friendly and warm. I found it rather surprising that internet was not complimentary as it is a 5-star hotel. The last time I visited Sydney I stayed at Raddison's which I believe is a 4-star hotel and found the stay there on par with Sofitel, a 5-star hotel.
There were loud noises in the morning from the room above and when I called the front desk on multiple occasions I couldn't get an answer, then received a rude explanation that it would be investigated but the noise contributed. After a $2,000 stay, I left a file and was charged to have it mailed to me. I wouldn't recommend the hotel for ease of stay, but it is clean.
Rooms were very nice as were they lobby and bar You need better wifi access and it should be considered a basic service that you provide
wifi location and bed disabled bathroom
Modern look, location, free wifi Poor food choices, no lounge, no outside calling, very small rooms, no room service, less than attentive staff, windows don't open. You may want to ask for a room that does not look out on the atrium. Guests in those rooms have to keep their room-darkening shades down or everyone getting off the elevator will look across at them lying on their bed.
The studio was very confortable and big. The location in the city heart Specific location: Husking pl is a very ugly little street.
The self contained apartments were fantastic. Very comfortable, large and well appointed. Has everything that you will need including own mini laundry (in what looks like a linen cupboard). They appear to be very new. Everything was spotless including furniture, fixtures, carpet etc. Very secure with swipe cards to get in and out. We are always wary about booking sight unseen - but this was lovely There are no views.The hotel is in a little alley - so no foyer or anything. Not very well signed for new guests. Everything is secured by swipe cards and pin numbers so getting into the hotel for the first time to check in isn't laid out in front of you.
Easy access & central city location. A good clean property & I liked the fact it is a small sized, boutique property.The one bedroom apartment was just perfect for business & well sized in the overall layout. Would definately recommend & use again
Convenience to Sydney CBD makes it ideal for national & international tourists and business people. Kitchen and Laundry facilities were a bonus.
It's central City location and the helpfulness of the staff
Staff were very helpful & location was excellent The hotel never got my booking from booking.com which was a little stressful but they managed to find me a room. On the upside the staff fixed the problem quite quickly.
We stayed 9 days at Medina Martin Place and we absolutely loved it. We had the best sleep, the bed was the most comfortable we have ever slept on and the blanket was super yummy too. The location is perfect for CBD or exploring the city. The apartment had all possible facilities we needed. Staff was very friendly and accommodating, Warren and Mimi in particular. Highly recommended. Cleaning is up for some improvement. Garbage and towels were taken care of on a daily/ when required basis, but the carpeted floor was quite filthy at the end of our 9 day stay and glass surfaces of furniture were pretty dirty too. Also, our CD player was so old (or substandard?), it couldn't play even brand new CDs.
Fully fitted kitchen and washign facilities make it the easiest way to manage yourself in such a busy city. An excellent stop with an ideal location for the centre as well as metro and bus routes
The hotel was close to Opera House and city shopping. It was a very quiet hotel which we appreciated. The breakfast menu was a bit restricted. We would have liked just cooked eggs rather than having to order the continental breakfast and eggs.
location was great - close to all we wanted to see and do
The staff were very helpful and the location was ideal.
excellent location and room was spot on. the lounge bar and thai restaurant on 1st floor was closed for 4 days over easter holiday weekend.we were only there for 4 days.also breakfast was a bit disapointing.expensive for what we received.had to pay extra for a sausage.
Proximity to places I needed to visit. Easy access to shops and favourite Sydney spots. Very neat and clean The bistro is not available around the clock. I believe the outside notice on the wall of the bistro entry may be misleading.
Fantastic location and price. Everything we wanted was within walking distance, for our first stay in Sydney it was perfect.
The location is very central, walk to everything. Very clean and friendly and helpful staff. Secure card opperated elevator. Because of the business area many cafes and restaurants are closed on Sundays. No ramp up to registration desk.
The quiet room (9th floor), the facilities.
The vicinity, the facilities in the room were very good but found the dining facilities to be less than a high standard and closed relatively early. Rather noisy (not the airconditioning) and didn't figure out what it was. Perhaps the location to the service lift ? No.
Great location for the price, clean facilities, and knowledgeable staff No room service, had to order in from an outside restaurant guide.
Good location between two major railway stations, very close to main attractions and George street, functional clean room, fair price.
Det var et godt sted til en rimelig pris og så var det noget bedre end jeg havde regnet med i forhold til en anden overnatning i Sidney. Havde jeg vidst at dette var så meget bedre havde jeg også valgt det til de 2 første dage inden min CamperVan tur fra Sydney til Cairns. Alt var bedre end jeg havde regnet med