Hoteller i Sydney i nærheden af Darling Harbour

My husband and I booked the Crowne Plaza in Darling Harbour for two nights. When we arrived after our evening flight from Tasmania the receptionist told us that they were overbooked and we don't have a room. That he proceeded to start searching for a room for us in other hotels. Eventually ( twenty-thirty minutes later) we were told that we can go to Rydges ( the night manager told us that is was a nice five star hotel and it was not!) and we had to switch hotels again next day. At least we got some taxi vouchers for all the hassle between the hotels. The night manager promised that we will be taken care of when we come back to Crowne Plaza the next day but I really did not notice anything different in the room than the any other Crowne Plaza room in any other city in any other country. The check out process was easy and seamless.

Close to the cbd and Darling Harbour for our stay. We had a wedding in Darling Harbour. A lot of traffic noise and general public leaving the Darling Harbour area late at night and early morning. If I did not have my wife and daughter staying with me I would have called the night manager to listen for themself the amount of noise coming from outside.

Pre book hotel and had to pay a 1% surcharge for credit card usage. If it is you, do you think you would bring along large amount on cash to pay for your own hotel room? this surcharge was unnecessary. Again, is it necessary to charge another $100 on top of the total bill?

Terrible! Very unclean. First. upon arrival we were told that we could not have a non smoking room (which we had booked months ago). If this was not to our liking we could swap the next day! Second. Room was not clean, and of course smelt of smokers. Third. We found a cockroach in the room. Fourth. Internet was charged at $24.95 per 24 hours, but was given to us free after mentioning that my booking through booking.com said it was free......should i go on?