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location and cleanliness There was nowhere to put toiletries around the sink area or the bathroom
the location and the factwe didn't had to move out before 3pm the day of our departure the breakfast ( to expensive)
Location very central, room was excellent, staff friendly n/A
location was excellent. Bed was exceptionnally comfortable. Internet in the room was free. Apples on the pillow are much better than chocolate.
the rooms were very comfortable and clean. the location was excellent too there was not the option of food and the bar was hugely over priced. as a result we did not stay in the bar, we ate out every night
Rooms and location
Convenience for the opera and for the Capitole
nicely appointed rooms, great design, excellent location , good staff room too small
The hotel location was excellent, being close to a large amount of restaurants and shops, made exploring easy and enjoyable. The welcome at reception was poor and unfriendly. The corridors leading to the rooms were dark and dingy.
I found the staff very helpful when wanting to cancel the booking after one very uncomfortable and expensive night. The synthetic / nylon sheets made the bed extreemly hot. we asked for and were given an extra room, no mention of price was given, but it was cheaper & better quality to stay four nights elsewhere. I would not stay again or recomend it to anyone
Location was very good, very central for bars, restaurants and shopping. The hotel bar closed very early so after dinner it was not possible to have a night cap!
Excellent location, functional and spacious rooms. Hotel is also suitable for business travellers. Parking garage in the basement.
Central location More pricey that other hotels of similar quality in the same area.
Perfect location + great combination of price and quality. Very comfortable room with nice view.Good brekfast.
there was a piano in the lobby.
Convenient location No cot was provided despite it being requested at booking. Sheets were not changed daily. Staff were not particularly welcoming. More suited to buisness travellers than families.
The staff were very helpful and friendly No
Comfort of the room, air conditioning, late check-out.
Clean and tidy, efficient staff. As a member of the Priority Club Rewards, I did not receive any confirmation from staff that points would be automatically credited to me, and I am still unaware as to whether this is the case.
clean/roomy and comfortable. great central location
The fact that I could smoke in the room
Nothing, awful hotel Staying this hotel is really a nightmare. The worst hotel in the world I have ever stayed. Completely overpriced. You may easily have to pay the double amount worth the value. Not clean, not conmfortable room, in front of the hotel is garbage mountain. No air-con working properly, poor breakfast, and particulary arrogant and lie-telling staff.
The most central location in Toulouse
Excellent location if you want to visit the principal atractions Difficult to reach by car as it is situated exactly in the city center. Expensive parking price
Great location, in the heart of Toulouse No safelock in the room, although it was mentioned in the service description. View on Place du Capitol only available for Suites, all normal rooms have unpleasant view on very narrow side streets.
Welcoming reception staff. rOOM was very well appointed and bed comfortable Drinks were very expensive and noisy rugby supporters were at the hotel at the same time as us!
The quality of food in the restaurant was excellent as was the level of service in the restaurant. Bar service.Bar counter was deserted most of the time and one had to go to reception to request service.The price of drinks was very expensive.Breakfast was not included and was expensive
comfortable well equiped accomadation and pleasant helpful staff loud street noise - window insulation needs upgrading
The electric cattle in the room with tea bags. Size of wc is very small and location in the bathroom is also very bad (very difficult to sit). It is very uncomfortable.
The grandeur of the hotel reception area
Reception staff were very good Restaurant staff friendly and helpful good location Quiet and relaxing housekeeping - our shower gelwas not repelenished and would have expected this at a hotel in ths price range. We were upgraded to a suit (thank you) - there were plates and mugs left unwashed
Free Wifi, clean rooms, good breakfast. Small rooms and bit too expensive in my view.
good location, excellent staff
The reception staff very knowledgeable and helpful I thought the full breakfast selection was limited
Breakfast must be included in the price, 12 euro extra for breakfast is too much
It was nicely clean and comfortable. The breakfast was too expensive. 16 Euros is a lot for a small meal.
Excellent location, very clean room and bathroom (and reasonably spacious). Very friendly staff, especially the evening guy who provided very good suggestions for authentic Toulouse restaurants for dinner.
The staff were incredibly helpful. The room was clean and pleasant. Free WiFi was wonderful I would prefer breakfast to be included (or, at the minimum, less costly).
Central location Shower , water from shower gets to the floor every time you shower
Excellent location and very helpful staff
The location and staff is great. Nothing to dislike..(for the price)
our room was quiet and clean, the hotel staff were friendly and helpful and the location was good for access to the airport and reasonably close to the railway station.
The hotel is in a busy area of restaurants with lots of people about but the rooms were double glazed so you couldn,t here the noise. There should be Tea / Coffee available in the rooms. Not having to go to reception to get a drink
Very good central location within a walk of all sites, shops & restaurants yet quiet rooms. Good modern design and decor. Very helpful front desk staff. Hotel only open 3 days so small problems like no international adaptors and nowhere to hang wet towels in bathroom.
All the Services / facilities exeleant I did like evrey thing but the breakfast they need to add more selction to it
Great locaiton, reasonably priced, trendy decor, great breakfast room, balcony a bonus, markets right outside the door on Sundays. Although Wifi was free, we could not connect on our notebook & staff couldn't solve the issue. No elevator to the first level (reception) entailed taking luggage up steep stairs.
the decor was charming and the view from our room (of St Sernin) could not be bettered the cramped parking and narrow entrance stairs - altho we coped with both and neither would put us off booking again
The rooms are clean and nicely furnished. By french standards they are somewhat large also. The front desk were also very helpful and welcoming. The shower did spray onto the bathroom floor a little, but it wasn't really a problem.
Upgraded to best room with balcony overlooking the Basilica St Sernin square and thoroughly enjoyed the location, close to center of Toulouse yet on a quiet residential/commercial area. Entrance is a little intimidating as a modest side street walk up to second floor reception - two star but with charm and service. Good value.
The location: in the centre of town with all shops, restaurants etc at walking distance.The staff has a personal approach.
Excellent breakfast and location,very helpful staff Unattractive reception area and dinggy hallways
Renovated with a style
Location, quietness. No lift from ground floor.
Location is good, staff helpful Not clean
I staied at the hotel 5 nights. In general everything was fine: kind stuff, the room was not posh but clean. However I missed a good table in the room, since I had to work a lot on my laptop. Also before taking shower I had to wait approximately 15 minutes before water became hot enough. But maybe this is normal for French houses... On my mind this hotel is good for holiday traveling but not for business trip.
Staff trying to do their best.. but not so easy entry door not open during most of the day. I had to stay in the city during 2 hours before entering the hotel. There is a phone number but cannot be reached when i called.
fin betjening og rent overalt. super godt.. morgenmåltidet, for lidt internatonalt, men ellers ok....
Jeg syntes godt om de gode senge, airconditionen og den døgnbetjente receptions service. Morgenmaden var tilpas i art, omfang og pris. Jeg savnede en elkoger på værelset og et par krus. En rigtig hovedpude er også en dejlig ting.
Meget lækker morgenmad. Velfungerende og støjsvag aircondition. God beliggenhed. Rent og pænt Giv de bedste værelser først og gem de dårlige til sidst.
Verdensklasse-placering midt i byen, søde mennesker, hyggelige om end ikke prangende lokaler. Varmt anbefalet! Nej