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Clean and tidy, efficient staff. As a member of the Priority Club Rewards, I did not receive any confirmation from staff that points would be automatically credited to me, and I am still unaware as to whether this is the case.
Welcoming reception staff. rOOM was very well appointed and bed comfortable Drinks were very expensive and noisy rugby supporters were at the hotel at the same time as us!
Nothing, awful hotel Staying this hotel is really a nightmare. The worst hotel in the world I have ever stayed. Completely overpriced. You may easily have to pay the double amount worth the value. Not clean, not conmfortable room, in front of the hotel is garbage mountain. No air-con working properly, poor breakfast, and particulary arrogant and lie-telling staff.
clean/roomy and comfortable. great central location
The most central location in Toulouse
Great location, in the heart of Toulouse No safelock in the room, although it was mentioned in the service description. View on Place du Capitol only available for Suites, all normal rooms have unpleasant view on very narrow side streets.
Excellent location if you want to visit the principal atractions Difficult to reach by car as it is situated exactly in the city center. Expensive parking price
The quality of food in the restaurant was excellent as was the level of service in the restaurant. Bar service.Bar counter was deserted most of the time and one had to go to reception to request service.The price of drinks was very expensive.Breakfast was not included and was expensive
comfortable well equiped accomadation and pleasant helpful staff loud street noise - window insulation needs upgrading
The fact that I could smoke in the room
The location and staff is great. Nothing to dislike..(for the price)
Central location Shower , water from shower gets to the floor every time you shower
Excellent location and very helpful staff
The hotel is in a busy area of restaurants with lots of people about but the rooms were double glazed so you couldn,t here the noise. There should be Tea / Coffee available in the rooms. Not having to go to reception to get a drink
our room was quiet and clean, the hotel staff were friendly and helpful and the location was good for access to the airport and reasonably close to the railway station.
there was a piano in the lobby.
Perfect location + great combination of price and quality. Very comfortable room with nice view.Good brekfast.
The staff were very helpful and friendly No
Central location More pricey that other hotels of similar quality in the same area.
Comfort of the room, air conditioning, late check-out.
Excellent location, functional and spacious rooms. Hotel is also suitable for business travellers. Parking garage in the basement.
Location was very good, very central for bars, restaurants and shopping. The hotel bar closed very early so after dinner it was not possible to have a night cap!
I found the staff very helpful when wanting to cancel the booking after one very uncomfortable and expensive night. The synthetic / nylon sheets made the bed extreemly hot. we asked for and were given an extra room, no mention of price was given, but it was cheaper & better quality to stay four nights elsewhere. I would not stay again or recomend it to anyone
Convenient location No cot was provided despite it being requested at booking. Sheets were not changed daily. Staff were not particularly welcoming. More suited to buisness travellers than families.
Rooms and location
the location and the factwe didn't had to move out before 3pm the day of our departure the breakfast ( to expensive)
location and cleanliness There was nowhere to put toiletries around the sink area or the bathroom
Convenience for the opera and for the Capitole
nicely appointed rooms, great design, excellent location , good staff room too small
the rooms were very comfortable and clean. the location was excellent too there was not the option of food and the bar was hugely over priced. as a result we did not stay in the bar, we ate out every night
Location very central, room was excellent, staff friendly n/A
The hotel location was excellent, being close to a large amount of restaurants and shops, made exploring easy and enjoyable. The welcome at reception was poor and unfriendly. The corridors leading to the rooms were dark and dingy.
location was excellent. Bed was exceptionnally comfortable. Internet in the room was free. Apples on the pillow are much better than chocolate.
It was nicely clean and comfortable. The breakfast was too expensive. 16 Euros is a lot for a small meal.
The staff were incredibly helpful. The room was clean and pleasant. Free WiFi was wonderful I would prefer breakfast to be included (or, at the minimum, less costly).
Breakfast must be included in the price, 12 euro extra for breakfast is too much
The grandeur of the hotel reception area
Excellent location, very clean room and bathroom (and reasonably spacious). Very friendly staff, especially the evening guy who provided very good suggestions for authentic Toulouse restaurants for dinner.
The reception staff very knowledgeable and helpful I thought the full breakfast selection was limited
Free Wifi, clean rooms, good breakfast. Small rooms and bit too expensive in my view.
good location, excellent staff
The electric cattle in the room with tea bags. Size of wc is very small and location in the bathroom is also very bad (very difficult to sit). It is very uncomfortable.
Reception staff were very good Restaurant staff friendly and helpful good location Quiet and relaxing housekeeping - our shower gelwas not repelenished and would have expected this at a hotel in ths price range. We were upgraded to a suit (thank you) - there were plates and mugs left unwashed
All the Services / facilities exeleant I did like evrey thing but the breakfast they need to add more selction to it
Very good central location within a walk of all sites, shops & restaurants yet quiet rooms. Good modern design and decor. Very helpful front desk staff. Hotel only open 3 days so small problems like no international adaptors and nowhere to hang wet towels in bathroom.
fin betjening og rent overalt. super godt.. morgenmåltidet, for lidt internatonalt, men ellers ok....
Jeg syntes godt om de gode senge, airconditionen og den døgnbetjente receptions service. Morgenmaden var tilpas i art, omfang og pris. Jeg savnede en elkoger på værelset og et par krus. En rigtig hovedpude er også en dejlig ting.
Verdensklasse-placering midt i byen, søde mennesker, hyggelige om end ikke prangende lokaler. Varmt anbefalet! Nej
Meget lækker morgenmad. Velfungerende og støjsvag aircondition. God beliggenhed. Rent og pænt Giv de bedste værelser først og gem de dårlige til sidst.
Hotel is right in the centre of the city. The room was comfortable and the the breakfast area was very bright and fresh. Nothing
Nice location very close to city centre and with a big, easy to find carpark rigth across the street. Very small elevator, breakfast not worth it.