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Quality of the service and smiles of the staff
This is a very unique, clean and sylish hotel we would not hesitate to use again The food was good but not exceptional
The decor and presentation of the hotel is very pleasant, and the staff very friendly Our room wasn't ready on arrival, we said we'd come back in a few hours to give them some time to sort it out, when we got back late in the afternoon and they gave us the key - they hadn't touched it. Towels all over the bathroom floor, beds un-made, rubbish over the floor etc. An oversite, but a pretty poor first impression to give your customers in what was otherwise a very pleasant hotel...
everything is good
Friendly and helpul staff Well appointed and decorated rooms
Superb hotel! Very friendly en helpful personel. Delicious breakfast, luxery room, clean and spacious. Free wifi. We were satisfied about everything, but nevertheless I think that it would be an asset for the hotel if there were a sauna and/or swimming pool.
quiet, peaceful design, very efficient staff
Modern style Room had been used by a smoker previously and smelled.
The room was recently renovated - very comfortable and surprisingly spacious Renovations are continuing until later in 2009. Noisy during the day so don;t think you can nap in the afternoon
Location in easy walking distance to the city center. Comfortable rooms. Very expensive and forced valet parking (17 Euro/day). Free wifi is of poor quality and cuts out often. The room rate is only good value if you pay a discounted price. The breakfast is priced at 22 Euro / pp. The rooms at the street-side are noisy. The insulation is mediocre (poor window frame fittings) and you will hear traffic noise all night long. The front desk is aware but warns that rooms on the backside of the hotel are also noisy due to garbage trucks coming through in the early morning.
The hotel location is good, close to the center and transport. The hotel staff is friendly enough. The cleanliness of the room is on the limit of acceptable. It is required to refresh the carpet and the furniture - carpet was not very clean and the room furniture was old.
Very close to the main train station and bus stop, walking distance to city centre. It was a very comfortable, clean room, good value for money. The creaking floor boards and thin walls.
the central posistion close to restaurants and buses. The expensive cost due to the fact that I reserved at the last moment. But shouldn't be the opposite? the high price of breakfast.
Welcome was very nice. 10' walk from the City Center. Close by lots of restaurants. Easy to get in and out.
comfortable bed, friendly staff, okay location very basic, more like a 5star hostel - small rooms, out of date decor, very run down corridors, overpriced for what it was
Place for bicycle without problems; good coffee at breakfast
helpful staff and excellent location
The toilet is inside the"living" room, separated from the bath room, without a window and without ventilation.
The staff was tremendously helpful, specially Jean Louis who went the extra mile to satisfy every request we had. I liked everything.
Good value, unique style
Good location, walking distance to the city center and other faciltities Staff friendly and helpful and spoke English Very limited parking, small room
Only stayed overnight but the room was very comfortable.Breakfast appeared too expensive so did not bother. The lift was not working
The staff were very helpful and friendly. Good central location, but tucked away in quiet courtyard.
It was a welcomed experience to have staff that spoke English. And though some didn't speak it great, they all actually tried which was nice. The hotel is set slightly back from the street in a tiny garden the front and it was only a 7-10 to the capital square and other places like Wilson Square. The staff were helpful and courteous. The room was tidy and a decent size. I enjoyed my staff and wouldn't hesitate to stay again.Free wifi was great. Didn't have any problems with the hotel, but maybe bfast could have been cheaper.
good position - quiet- car parking poor provision of pillows and toiletries. Breakfast adequate but would have been improved by fresh tea and coffee
All staff were friendly and nothing to much trouble, Hotel atmosphere was relaxing and quite
Good location and clean hotel
great decor and friendly staff. Within walking distance of railway station and resturants etc. We would definitely stay there again.
good location but reserve a parking garage if you travel by car. Evocative decoration regarding the former airline Aeropostal. The buffet breakfast was limited.
Excellent and convenient location. Good rate. The corridor was pretty dark.
Very pleasant staff, large room, bathroom much roomier and nicer than the norm. quiet and restful. close to the train station so a plus if that's the mode of travel, and not too far of a walk to city's attractions
Very convenient spot, private parking; extremely helpful staff, walking distance to the centre of the city, very good price
- the location near the trains station...not a very clean area.
Good value for money, staff very friendly, everything very clean. The location is a little unfortunate near a strip club and sex shop but if one is not squeamish about such things then so what. I would certainly stay there again.
Very convenient both for station and close to centre of the town. The male receptionist was extremely helpful, giving us a town plan and circling the areas best for dining out plus telling us the nicer shopping areas and squares for having a drink. Weather in early November was still nice enough to sit outside. All good :)
Near to the station Noisy road outside
nice and freindly staff. very close to the center (10 min. walk). not a nice neighbourhood at night. room very small.
close to trainstation really didn't like the bed we slept in - the matrass was totally warn out and it was so hot - no aircon.
The location, the room overall. Nothing.
Ok til en enkelt overnatning Lige ved Bus og tog terminal med fine forbindelser til lufthavnen
Hotellet har en god beliggenhed i forhold til togstationen som var mit ankomstpunkt til byen. Receptionen var yderst venlig og opmærksom. Personalet ved morgenbuffeten var ikke nær så venlig - mere bestemt.
decent hotel with friendly hotel staff and nice location
The location of the hotel was excellent, close to the metro and airport bus stop and only 15 minutes walk from the main shopping/restaurant areas. Hairdryer was broken.
The staff was so helpful with assisting us in making arrangements for concerts, recommendations for dining out and even providing space and dishes for an impromptu wine and cheese party. Breakfast was a little pricey and not a great value for the money.
Rooms were very clean, laminate flooring, free wifi, great location if you are arriving by train, directly across from the train station. Very basic services (no restaurant, bar, etc.) Shower is not intended for people over 6 ft tall, water went over the shower enclosure and got the bathroom pretty wet.
Good location, 100 m from train station, not so far from metro station. Easy to reach an airport by bus (last stop for airport bus is near by train station). Clean room. Friendly personnel.
Excellent value, great if you need to be close to the train. Clean and efficient. Friendly staff.
The staff were very helpful. The hotel borders the red light district, and subsequently attracts colourful people. I would not walk there at night.
Hotel Phoenicia was very clean and good hotel.
The people who worked there were excellent, spoke good English, helpful. On site breakfast was nice.
Welcoming staff. Comfortable beds. Good shower. Close to railway station and easy to walk to town centre. 24 hour reception. Room 201 was cold.
Workmen started in the hotel very early.
Central location with parking outside. Could have had more tv in English. Hair dryer only cold air.
very close to the bus station.
Reception didn't look welcoming, staff weren't very friendly, courtyard looked very nice, rooms were ok, not great.
Pleasant staff. Reasonable room interior. Central location. Slightly boarding house in feel. Rooms separated by flimsy partition walls.Communal areas a little tatty in places.
Good location with parking, walking distance from city centre. Quirky building and with plenty of character. Friendly staff. Room reasonably spacious but very odd shaped - extremely long and thin. Breakfast quite expensive.
friendlyness of the staff and facilities. The presence of misfortunate persons outside
I found the staff was very nice and ready to help.
I liked the big room, the wi-fi, the couch in the room, the hallway with all the plants. the area where it is located, near the trainstation, easy to I didn't like the mold in the bathroom (you could see it on the tile), the noise outside, the arabs screaming outside at 7 AM.
The atmosphere and location were perfect!
It was very quite to take rest after a long travel. Thank you
None We were told that 5 people can stay in a room..and the total price per night was 87 euros. When we got there at midnight we were told its against french laws that 4 was the maximum number of people in a room so we had to pay 80 euros plus 43 euros for the extra person. I then tried to ring customer services of activhotels from france but the number did just not go through. I had to ring my family in uk to call activ hotels n cancel the 2nd night we had booked with activ hotels.. To which we were told it was going to cost us 80 euros even though it was 2 days in advance. Never again will I use activ hotel to book nights away
The staff was very kind, my flight was cancelled one day before, and they didn't charge the room for the first day, because I arrived one day after the expected. The Hotel doesn't have a lift, so we had to walk up with the luggage until the third floor.
it took us only 10 minutes by foot to get to the city centre-good location.staff very helpful.good price no lift,small room.generally,that area of the town wasn't safe..
The staff at this hotel was wonderfully pleasant, polite, courteous and accommodating. The breakfast was delicious and graciously served. As well they kept our luggage for us while we dealt with a rail strike changing our travel plans. I will definitely stay there again. Not many, other than a 'flight of stairs' at the entry if you're weary at arrival but as they say, all good things are 'at the top.'
It was close to the centre of town and the main railway station
In France one expects less from the Hotels, the rooms are very compact. The room was clean, bathroom fine with hand held shower head in a bath. Its convenient to the City and railway station. I parked my car in their underground, secure parking just down the road. Staff were very helpful and spoke English. There is a cafe, bar and patisserie a few metres from the front door open late. You need to be aware there is no lift and the stairs may challenge some mature age people. The staff helped me bring my suitcase down when booking out which helped.
I really liked the staff. Amazingly helpful and attentive!!! It was in a rather dirty neighborhood. One of the rooms smelled like cigarettes.
Very clean, excellent staff, great location.
The staff was unbelievable helpful. The price was low. Hotel has an underground parking nearby. The location is quite close to the city center, althought the street, where the hotel is located, is not really nice.
Clean, modern room Very hot in room - air conditioner only gave out slightly cool air
Proximity to city centre No air-conditioning, noise from the street, thin walls, surrounding area scruffy and not very nice.
I always choose this hotel when I am on bussiness trip in cnes. It is near airport transport, near metro station and near bycycle rental. The single room I booked for the last time was very small, I would prefer a litle bit larger one.
The hotel was opposite a sex club in a red light district and the noise during the night continued to approx. 3.00 am, and the air conditioner was faulty so we could not use it to block out the noise - I had asked for a quiet room. The area did not feel particularly safe so would definitely not recommend it for solo female travellers.
The friendly, welcoming service. The breakfast was an additional fee each morning.
The manager and staff were so helpful; he went out of his way to offer advice, spoke excellent English. Two prices for breakfast - full buffet or continental, continental was great value. Good cheap eating places close by. Very short walk to the centre and lots of interesting places, shops, tourist office, train station, metro etc. Ask hotel staff for details about parking your car in the underground car park, you will get a good discount by getting your ticket stamped by the hotel. Room cleaners very nice and friendly too. Beds were very comfortable. Parking is a real issue very narrow street with little parking around. Ask management for details of the underground car park where they get a discount for clients. The Hotel is situated in a seedy area, we had no problems, but ended up for the first night leaving our car in another road and we were worried about it being safe. It is the Red light district, and a few itinerants around with their dogs.
comfortable & close to all of town neighbourhood a bit seedy in day time
Hotel Boreal is really near the center of Toulouse and proposes great value for the price.
Nice breakfast, updated room, staff friendly. Unsafe intimidating people on surrounding blocks. Directly across street a private club specializing in lap dancing with unsavory people walking day or night. Difficult to feel comfortable walking to train station.
Hotel was basic and satisfied our needs. Bed linen, rooms and hotel in general immaculately clean and tidy.
One of the female receptionists was very nice! Close to train station. The room was incredibly small and the cigarrette smoke in the hallway was almost unbearable. Also the noise from the hotel staff was very loud starting at 6am. Most of the staff was not very friendly.
It was quiet yet very accessible to the railway station. Basically a good hotel at a reasonable price. The condition of the heater in the bathroom looked a bit dangerous as it was coming away from its fitting.
The front desk staff are very freindly and helpfull. The can speak English very well which is important to me as a foreigner(who cannot speak French). The toilet and bathroom are very clean and comfortable. no comment
The hotel was well looked after, the staff were friendly and it was situated close to the city centre and the train station. The room that I stayed in was very small even though I wanted a double room.
Staff, good location not far for the city-center, quiet place
the staff were friendly and helpful. the location was pretty good. the hotel was very close to airport shuttle bus and relatively close to city center. the breakfast was pretty poor.
Very helpful and nice staff. Good hotel in walking distance to anywhere. Clean and modern. Very small room, no space for luggage. There was no place in hotel garage for the first night but they give me a discount coupon for the city parking.
helpful staff the breakfast may be richer. My room was very noisy in the mornings, perhaps because it was facing the breakfast area.
No rooms street-side therefore no traffic noise Small rooms. Also low prices which attract younger people therefore people coming back from clubs in the middle of the night
I liked the location - close to train, market, old area of city as well as newer shopping and eating areas. It was safe and city transportation ws available outside the door. The staff was very helpful with travel planning and any problems which occurred. There was a problem with my lock box which was addressed promptly. The bed was a bit short for me - a tall person - and somewhat harder than I am used to although it was similar in all the hotels I stayed in in France.