Tunel Residence

Fordele: only location is good and near to metro

Ulemper: Resiption is not honestly , air condition have a problem , and i say to resiption about this problem but she answer your give a discount but i dont understand relation for air condition to discount , ...

Fordele: Nothing

Ulemper: They did not change the towls+safe box did not work at all

Fordele: Location & Staff.

Ulemper: Not so clean, Bathroom needs some upgradation. No buffet breakfast.

Fordele: Great hotel for smokers because everyone smokes so much that the wallpaper and air smell like cigarettes! You can smoke cigars on the restaurant patio even though the smoke blows right into the restaurant - a fantastic smell when you're trying to enjoy your meal.

Ulemper: We stayed at Tunel for 5 nights. Our room was fine for 4 nights w dodgy wifi but then for the last night, they moved us to a disgusting and tiny box of a room where the wifi did not work. The room was dark because 2 of the main light bulbs were out. The floor was severely scratched up, wallpaper peeled, plastic headboard deteriorated onto our faces while we slept! It stank like cigarette smoke. The ceiling in the shower was mouldy and dropped wet chunks on us while we were showering. They skimped on towels. The blinds fell down with a loud thud when we opened the window. When I shared these issues with the front desk she offered a one-time free £3 breakfast. I told her I wanted a new room and she said she had none. I looked online and found that they had THREE available rooms. I asked her why she was being dishonest with me and she said it was because she could get more from a client who booked online.