Find billige fly til Istanbul

Ulemper: "Lufthansa burde presse lufthavnen i Frankfurt til at ge bemanding imsilkerhedskonteollen. Kl 6.10 i morges tog det 35 min i business køen og mindst 50 mini economy køen"

Fordele: "flyturen i sig selv var fin men var forsinket."
Ulemper: "Flyet var forsinket så jeg missede forbindelsen til CPH i Frankfurt. Det kan ske. Blev omboket til tidligt fly næste morgen. Sådan måtte det jo så være. Men at skulle stå i kø som business pasager i 55 min for at få hotelvoucher og nyt boardingpass var for meget. Economy havde endnu længere kø. Skikkerhedstjek næste morgen i Frankfurt tog 35 min for business og op mod 1t for economy!"

Fordele: "Everything was really good. Crew was helpful and provided excellent customer service. Food provided was good."
Ulemper: "The only thing that would have been better was cooler air in the cabin. I got very hot on both my flights to and from Frankfurt."

Ulemper: "I missed my connecting flight because my flight was late. I had to get to my destination for a wedding."

Ulemper: "The in-flight snack - choice of two disappointing sandwiches."

Fordele: "Nice smooth and organized flight"
Ulemper: "Never revived my checking email The cabin was very cold. I had to wear a jacket for the whole flight. With two blankets"

Ulemper: "Maden er kedelig og der var ingen valgmuligheder."

Fordele: "Flight left and arrived on-time. Flight attendents were pleasant and helpful. Food portions and choices were good, and Lufthansa is always generous with drinks. Good value for money on Lufthansa."
Ulemper: "Boarding was chaotic, as clear instructions were not given about which group was boarding when and where to line up. Also Lufthansa did not do a good job managing carry-on bags, so that it took way too long to load people and many bags were left over once overhead bins were full. Seating area is cramped in economy."

Fordele: "It was very smooth, the connection was great, boarding went easy, service was nice."
Ulemper: "Couldn't check in online and because I booked pretty late, didn't get the seat choice I wanted. I purchased the flight via the Lufthansa site, but then on check-in, I found out that the first segment was SAS, so neither the Lufthansa site nor the SAS site let me check in online."

Fordele: "Cuteous service"
Ulemper: "Seats were to close together, nomlegroom, impossible when set in front reclined. Breakfast food meager."

Fordele: "Flight crew and food was wonderful."

Fordele: "Very nice flight, the food was super delicious and the crew very professional"
Ulemper: "N/A"

Fordele: "The 9 hour flight was made so much nicer with and excellent and attentive flight crew. They were always available with a hot towel, drink, meal or a snack. Seats were very comfortable."
Ulemper: "Nothing"

Ulemper: "We were put on standby. We expected our names to be called for seat assignments but we didn’t expect we could just swipe our boarding pass and our seat assignment would show. It’s a nice feature but I didn’t like that it wasn’t clearly explained to us."

Fordele: "Nothing"
Ulemper: "Everything, lost luggage and missed flights because of flights not making their time."

Fordele: "Fantastic staff excellent aircraft"
Ulemper: "5 hour lay over in Frankfurt. Sandwiches are all the same 2 choices on all aircraft"

Ulemper: "Seat!!!!!!!!"

Fordele: "Ok"

Fordele: "Spacious and quiet aircraft, lots of legroom in certain exit row seats. Friendly cabin crew. Compared to the loud and bumpy ride on the Lufthansa 747, the A380 was way better."
Ulemper: "Moderate delays at each end—waiting for transfer passengers delayed our departure half an hour. We made up the time en route but then sat on the tarmac at LAX because the gate was occupied. I think my seat mates missed their connection. They broke the handle on my rollaboard (checked due to stingy cabin baggage allowance)."

Fordele: "Bad"
Ulemper: "Because the one came in from London Got Delay And I miss my flight"

Ulemper: "Departure was delayed causing me to miss my connection from Frankfurt to San Francisco."

Fordele: "The flight was one hour late to leave Seattle and we had to run in Frankfurt airport for 20 minuts to catch the next flight and one luggage did not make it . No more"

Fordele: "frequent passing out of water and juice; very good dinner; cheerful hostesses; choice of video entertainment"

Ulemper: "Waited an hour after boarding in the plane."

Fordele: "All was good."
Ulemper: "All was good."

Fordele: "Service, food, and entertainment was great!"
Ulemper: "Nothing."

Fordele: "friendly staff"
Ulemper: "poor sandwhiches, dry bread. Lost my suitcase when arriving in Billund - got it late next day"

Fordele: "friendly service"
Ulemper: "poor sandwhiches, dry bread"

Fordele: "Good snacks"

Fordele: "The crew were friendly"
Ulemper: "Nothing I didn't like"

Fordele: "Clean plane. Friendly staff"
Ulemper: "Worst selection of movies."

Fordele: "No delay and the landing is smooth"

Fordele: "Great service and food."
Ulemper: "after the fact, improperly disclosed baggage charge excessive and no opportunity to pay on line and avoid the charge at the airport."

Fordele: "Pleasant efficient crew and although we had a late departure the pilot made up the time and we did not miss our connection"

Ulemper: "Boarding seamed inefficient. Loaded handicap onto separate vehicle in middle of us boarding, so it stopped our process. My seat didn't recline even though it had a button. No in flight entertainment?! At all... Got a crappy breakfast omelet that i didn't want to put in my stomach."

Fordele: "Flight was on time."
Ulemper: "I was sitting at the tale end. Seat was extremely uncomfortable. I was trying to rest yet flight attendants and several passengers were talking loud. Crews kept forgetting passengers orders/requests. A lady sitting besides me pushed a call bottom 3 times to get noticed. Flight attendants were too busy chatting with passengers to help other passengers. I have never seen that type of services before."

Fordele: "We left on time"
Ulemper: "Tight legs space"

Ulemper: "Check in very confusing, switched gates on me but I didn’t get the text until later, after take off. No announcement over the PA system in the airport. If my son, who was picking me up, hadn’t been tracking my flight, I would have missed it."

Fordele: "Lufthansa når det er bedst - turen var en bevidst fravalg af Airfrance der også flyver fra København til Alger - og dette fravalg kan anbefales, hvis man ikke har svært ved at komme tidligt af sted..."
Ulemper: "N/A"

Fordele: "SAS når det er bedst - for det var faktisk SAS der lagde fly og personale til..."
Ulemper: "N/A"

Fordele: "The staff was helpful and courteous"

Fordele: "the crew was courteous, attentive, accommodating."

Ulemper: "Boarding mix up, which was completely Lufthansa's responsibility, delayed my flight to Istanbul for one hour which caused my missing my connection with another airline. This in turn cost me the original flight and a new ticket purchase of at an exorbent price."

Fordele: "Boarding was fast Crew was polite"
Ulemper: "There was no entertainment on board!!!!!!"

Fordele: "The food, drink, and entertainment selection was great. There were tons of movies to watch and keep me entertained."
Ulemper: "Once I got in I was given a middle seat, which I would not have chosen had I been able to check in prior for this flight. After this we were given great service until half way through the flight when I was becoming quite thirsty and kept trying to signal the flight attendant based on my help button, but no one came, so I had to stop a flight attendant that was passing so I could ask for some water to drink. Overall, the flight was OK, even though I felt a little crammed in my seat and the need to fish for a flight attendant just to get water was a hassle."

Fordele: "Extremely polite and courteous."

Fordele: "Uneventful."
Ulemper: "And packed in like rolled up silk undergarments."

Fordele: "Brand new plane, pleasant attentive staff. Delayed leaving but most of time made up. Since plane was new everything was clean and worked well *including audio, good movie selection too."

Fordele: "Flight was cancelled due to pilot strike."

Ulemper: "I had paid for an upgrade to sit in the front of the cabin with extra legroom (row 14A). When I boarded a man sat it my seat. He had not paid for the upgrade, but the crew let him stay in my seat. I had asked him to social distance but he continued to sit right behind me bo matter which seat I moved to. He argued with the crew until they gave up and let him stay. They did not check his boarding pass or ask him to move to his assigned seat I found a different seat away from him but I don’t see the point in paying for extra legroom when the crew let’s people who haven’t paid for it sit it those seats. I felt harassed by the man and was very uncomfortable the whole flight. I am considering my next step, I think I should at least receive a refund for the upgrade I paid for."

Fordele: "Staff were polite"
Ulemper: "The seating space is horrendous, I am 5 ft 8 and felt like I was sitting with my knees at my chest, horrible horrible seating"

Ulemper: "Bigger seats the new ones are way to narrow"

Fordele: "Klm's consistantly high standards in everything they do."
Ulemper: "Nothing"

Fordele: "Muslim food"

Ulemper: "A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great"

Ulemper: "Information on arrival time was not correct"

Fordele: "KLM STAFF WERE VERY PROFESSIONAL"
Ulemper: "SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE"

Fordele: "Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight"
Ulemper: "Not being to help on the ground in Copenhagen with delta issues"

Ulemper: "The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK"

Fordele: "Boarding was quick and flight was calm"
Ulemper: "The coffe and breakfast."

Ulemper: "KLM crew exceed our expectations"

Fordele: "Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!"
Ulemper: "A queuing system would be better-it was a bit disorganised at Amsterdam!"

Fordele: "Great crew, comfortable seating with enough leg room."
Ulemper: "Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated"

Ulemper: "Too hot inside the aircraft"

Fordele: "the drinks"
Ulemper: "seat reservation. having to pay for luggage...."

Ulemper: "Flight on time would have been good when you have a late evening arrival. Long wait for luggage at Birmingham airport."

Fordele: "The crew was nice and helpful (our flight was 2h late so they put us on the one before in business class for us not to miss our connection)"
Ulemper: "A lot of delays, on both flights. We spent twice as much time waiting than flying."

Ulemper: "If only there was a way to be able to lie down and sleep - you would be pioneers in aviation"

Fordele: "God komfort og fin service"
Ulemper: "Dårlige høretelefoner"

Fordele: "Perfekt"
Ulemper: "Dårlige høretelefoner"

Ulemper: "Turn the lights on early making it hard to sleep"

Fordele: "Economy comfort was very nice, food decent, plenty of toilets to avoid overcrowding, and good entertainment selection."

Fordele: "Flight duration"
Ulemper: "Very stingy with the drinks Cramped seats"

Fordele: "Nice people and good service"
Ulemper: "Not much"

Ulemper: "Min kuffert er gået i stykker undervejs, hvem kan jeg kontakte for at klage over dette?? Den er helt ny... Så det er super ærgerligt!!"

Ulemper: "Min kuffert er gået i stykker undervejs, hvem kan jeg kontakte for at klage over dette?? Den er helt ny... Så det er super ærgerligt!!"

Fordele: "Good flight, arriving well on time."

Fordele: "Everything was great! Crew incredible. They acknowledged my wife’s birthday and made her feel special. Food was ultra salubrious. Loved the big screen monitor."
Ulemper: "No complaints about anything."

Ulemper: "Flight departed 35 minutes late"

Fordele: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."

Fordele: "Professional crew. Good boarding."
Ulemper: "No entertainment on board in business. Stale buns - staff unapologetic. Older 737 with uncomfortable seats."

Ulemper: "infotainment was down. Lost my luggage the flight was delayed"

Fordele: "We are guessing they either overbooked or they didn't have sufficient passengers on a Tuesday afternoon who's final stop was Glasgow. They rebooked him for 1200 the next day. DFW to MN, St Paul to Schipole, Amsterdam to final destination, Glasgow. So he ends up having to pay for another Lyft back to our apartment in Dallas, then another additional one for the 12 noon flight the next morning. If he didn't have family living in Dallas, he would've incurred a hotel fee too."
Ulemper: "He was bumped to the next day due to his flight being cancelled. Then re-booked the next day, with an additional layover. Then due to a 32 minute layover that left 3 minutes sooner..."

Fordele: "The crew were hardworking, responsive, conscientious and friendly"
Ulemper: "Really poor entertainment choices esp compared to my inbound AirFrance flight. Boarding was pretty disorganized and late."

Fordele: "Nothing really"
Ulemper: "Flew KLM 27 years ago and the airlines seem to be stuck in the same era. Food is poor quality... Have you recently checked the Gulf carriers."

Fordele: "Flight was delayed for 15 min resulting in passengers rushing to make their connecting flights.but staff kept passengers informed."
Ulemper: "Flight departing late."

Ulemper: "Actually the Welcome on board announcement. The part where they special welcome loyalty program members. I do not get that... I am an explorer holder my self, but really?? so other paying customers are not as welcome. This is leftovers from the older days.."

Fordele: "On both of my flights to New York City, I was amazed at how friendly and helpful the flight attendants were to the passengers. On my short flight from Basel to Amsterdam, a young French speaking girl was concerned about how to manage getting to her next gate. The flight attendants talked to her and arranged for someone to take her there. On my longer flight from Amsterdam to New York City, there was a customer who was in distress about missing a previous flight and not making it to her connecting flight in New York. One of the flight attendants reassured her until she stopped crying and calmed down. That same flight attendant was always so positive and cheerful in all she did. The rest of the crew was top notch. This was my best experience flying in such a long time. Well done, KLM crews of flights 1984 and 0645 on July 10!"

Fordele: "Excellent very good"
Ulemper: "Everting so good ex"

Fordele: "The time keeping was very good. We left on time and arrived early on both occasion. Good organisation. Excellent service."
Ulemper: "Nothing"

Fordele: "Nothing"

Fordele: "Good flights. Good prices."

Fordele: "Only thing we liked was the fact that we were able to get onto our flight at all..."
Ulemper: "Was not informed that checking in online is the only way to secure a seat. So, regardless of whether you book your tickets 3 months in advance or the day before, you're not actually guaranteed a seat unless you check in online. We weren't told this until we were at the airport and checked in there that we might not be able to get our pre-booked in advance flight because of over-booking from KLM. We then had to wait and see if there were seats available when boarding. Luckily, there were, but we were not sat together. Not the greatest start to our first holiday together as a couple. We were told that if there weren't seats available, they'd pay for us to get to another airport to fly out, which would have meant a huge delay on the only time off we'd get together this year and have to rearrange our pre-booked and pre-paid living arrangements for the week. All because there wasn't a lot of emphasis on the need to check in online before hand. You'd think if someone checked in at the airport, that would be more of a guarantee that they'd be flying with you that day, but apparently not. Definitely not impressed or happy with this part of the KLM experience. This is the only company that we've had this problem with, they should make it clearer that it is essential to check in online."

Fordele: "The food was excelent"
Ulemper: "I have to pay to pay a little more confort"

Fordele: "In flight food was enjoyable"

Fordele: "The flight was great."

Ulemper: "Without any explanation the plane I was due to go to Istanbul on at 11.30 was not available. I had to wait for a small plane coming from Edinburgh then wait for it to be emptied of passengers and cleaned. This meant we were over 2 hours late into Istanbul. No explanation or apology. I then missed my next flight in Istanbul and had to purchase another ticket. I cannot believe that air passengers are treated in this way!!! I will follow this up with KLM when I go home from my holiday."

Fordele: "Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight."
Ulemper: "Nothing!"

Fordele: "It was so easy to board and I had no inconvenience. It took 4 minutes from when I said goodbye to my family till when I was at the front of the gate."
Ulemper: "Nothing! It was all great!"

Fordele: "El entretenimiento"
Ulemper: "Demasiadas mascotas sin posibilidad de descanso. Un gato en ej asiento del frente que no dejó de hacer ruido y dos asientos atrás un pero en la misma situación. Debería tomar más medidas para el viaje de mascotas"

Ulemper: "There was no amenities pack given in Premium economy. The food was ok. It would have been nice to have been offered another bread roll. Seat comfort was fine, but I kept getting hit by the separating curtain as the flight attendants went back and forth from economy."

Fordele: "Very friendly crew"
Ulemper: "In-flight system had some errors"

Ulemper: "Delayed"

Ulemper: "Delayed"

Fordele: "Polite and friendly service"
Ulemper: "Not necessary to buy a business class ticket, as all the new planes have standard economy seats in the front as well."

Fordele: "Personalet er virkelig venligt og service orienteret. Gode film valg"
Ulemper: "Maden var ringere end almindeligvis. Jeg finder det er mærkværdigt at man får servering og så når den nærmest er indtaget, så først kommer brød. Savner engelske tekster på engelske film, det er svært at høre al tale på filmen, både på grund af støj fra flyet og kvaliteten af øre telefonerne"

Fordele: "Crew was very friendly and seat in KQ is super comfortable in Business."

Fordele: "The comfort of the flight snd kindness of the crew."
Ulemper: "My connecting flight to san francisco was through Delta, which it was on a different terminal, I had to carry my luggage out of the airport in order to get to delta’s terminal - the buildings are not connected."

Fordele: "Crew was nice."
Ulemper: "Food could be better, or at least be provided an option to purchase an upgraded meal. Also, insufficient amount of drinking water provided to passengers."

Fordele: "On time, no hassle."

Fordele: "The crew ask some of us to help seating a family group together. No objection. Then they went out of their way to make the trip more enjoyable for us... even offering a drink of Champagne wine (the true one, not some substitute)... Departed almost on time, arrived a few minutes early..."

Fordele: "Tight seat, was moved out of exit row because of my age"
Ulemper: "Could have stayed in exit row. Plan arrived in Moscow late so flight was over one hour late"

Fordele: "The cue lines per zone are a brilliant idea!"

Ulemper: "boarding wasn't good."

Fordele: "The crew was friendly and always came around with water."
Ulemper: "The “vegetarian” option was tuna which isn’t vegetarian and there was no vegetarian snack. With the hundreds of dietary and religious food restrictions you would think having a vegetarian option would be much more attainable.. They also didn’t make an announcement about our flight being late."

Fordele: "Crew and food were great."
Ulemper: "Old plane. Seats were super tiny and uncomfortable. Couldn’t sit in the same spot for longer than 15 min without getting sore."

Fordele: "The airplane"
Ulemper: "Nothing"

Fordele: "The staff..the attentions..food."

Fordele: "Really liked the new touch screens (with very good responsiveness). Also liked the food selection (the champagne was nice, so was the menu we were given)."

Ulemper: "10 minutes late to the airport....... No help, no refund, no nothing. Never using you again"

Ulemper: "Flying back to US, passsengers get charged for their luggage. Which this is not informed to us, neither On our email nor when we were checking ( for free) in Us"

Fordele: "Good quality flight"
Ulemper: "But delayed and lost baggage"

Ulemper: "Because of change in plane..bad choice of seat for long legs of husband...then late in Atlanta and very late into DC"

Fordele: "Everything except the seat. Service ("would you care for a drink/beverage?") could be better."
Ulemper: "I paid for a"premium" seat on one of the emergency exit rows for the extra legroom. This was next to a galley. The seat itself was no more than 18" wide (NO EXAGGERATION!!) if not less. I had to sit on an angle (one butt cheek at a time) for 9 yours. I do not have a big butt either. This seat should have been a discounted seat, not a premium seat. I am so angry about this, I will NEVER fly Air France again."

Fordele: "Food was good. Crew nice and professional."
Ulemper: "Landing was not so smooth."

Ulemper: "Leg space."

Fordele: "Late leaving - no reason or apology. A bumpy flight all flight. Food almoat inedible. Seat gave bum axhe after 45 minutes. Staff friendly, but they dropped my meal"
Ulemper: "Nothing to like"

Fordele: "Nice staff, very professional and helpful."

Fordele: "The cabin crew were excellent"
Ulemper: "We were transported to the plane which was quite some distance to the plane via bus after climbing down steep stairs from the departure gate area. Then we had to climb steep steps in extremely hot weather. We were then delayed for a hour in the plane in very hot conditions as the plane had its air conditioning off and the ground air conditioning was not put on. We were swearing in the heat for an hour!! We arrived at our destination and hour and half late!!"

Fordele: "The stewardesses were extremely kind and helpful to me as I was travelling alone with my toddler. I really appreciated their help and kindness."

Fordele: "I liked the crew, they were professional and tried their best"
Ulemper: "The flight was a chartered flight . Air France informed us that due to cabin crew shortage they couldn't operate an air france flight and hence they hired Air Belgium. Whilst the crew were nice , the actual plane was old and creaky. It wasn't up to the standards expected of Air France. They could have done better in getting a plane up to standard. A lot of the passengers were disappointed ."

Fordele: "The plane arrived in New York smoothly"
Ulemper: "They lost my luggage and have no information as to where it is. It has been 3 days and no Information. There was only one meal for the flight and alcoholic beverages were not included."

Ulemper: "Flight cancelled because of weather"

Fordele: "Sometimes you get surprised, with this specific flight, we had an excellent young and perfect cabin crew. Thanks, Joon!"

Fordele: "Arriving safely."
Ulemper: "We didn't get boarding passes for the second flight at EDI so we had to exit the secure area, get boarding passes, and go through security a second time for the same trip."

Fordele: "The airplane have great entertainment system. The cabin crew are very nice."

Ulemper: "Its been a week. My trip has ended. I still do not have my bags. Terrible customer service."

Fordele: "The crew, the service, the food and beverages"
Ulemper: "The 3 hours delay"

Fordele: "Punctual, great food in Premium Economy, friendly crew."
Ulemper: "Took over 75 minutes (after arrival) for baggage to arrive on the carousel. Boarding area did not have well-defined lanes for different groups."

Fordele: "The crew was good and very good pilot's"
Ulemper: "No leg room between seats"

Fordele: "Always like Air France. They are in tune with keeping the traveler updated."
Ulemper: "Walked all over the terminal looking for signage for Croatia Airlines. Information services sent me to the right location, but it was marked Air France. I asked serval Air France employees for Croatia Air. None new that Air France was the CA carrier. Finally found one who bothered to look it up on her computer and low and behold, AF was the carrier!"

Fordele: "You can't go wrong with delta when it comes to customer satisfation. It's the primary reason I'm okay with paying extra money for delta flights"

Fordele: "Great crew"
Ulemper: "Food could be a bit better. White bread is unhealthy."

Fordele: "Premium Economy on AF Boeing 777 on this route is not "a little less than Business", but rather "a little more than Economy". Seats, in a 2-4-2 configuration, are hard but OK, as well as the pitch. Good screens and entertainment."
Ulemper: "With the main meal, AF serves only "ordinary wine", This looks and tastes cheap. On the same route and class, Vietnam Airlines serves premium wines, a nice touch that would not cost fortunes to AF! Also, the "Asian" choice for the main course did not look and taste like the real thing."

Ulemper: "I think I caught a stomach bug on one of the 3 legs of this route. More likely on last 2, i.e. Mumbai to RDU, as I fell sick almost 10-12 hrs after my last flight meal."

Fordele: "Great food, pleasant crew."
Ulemper: "Comfort economy okis seats are wide, with good legroom, but did not recline and hard as a rock. Entertainment system hard to use, finding movies very tedious."

Fordele: "It was clean The crew was very kind Food was very good Flight was on time"
Ulemper: "Seats were exceedingly close Screens for entertainment were small and game controls were difficult to use"

Fordele: "Good entertainment selection, and staff all very friendly. Food was pretty mediocre - main course was nice but the breakfast especially left a lot to be desired."

Fordele: "It was a short flight."
Ulemper: "Seat to seat space OK for anyone under 4 ft tall. Pressed intoth seat framein front, I couldn't even turn or get my feet under the seat to extend."

"Worst room in a 737 for a very long time. You should adjust the pitch. Old aircraft."

"Good room Slow entry to WAW"

Fordele: "The crew was very profesional . Our fly was safe and on time."
Ulemper: "Maybe variety of good movie could be better ."

Fordele: "Efficient and comfortable"
Ulemper: "The quality and choice of food to for more healthy options"

Ulemper: "The registration could open earlier than two (!) hours before the take-off! Or, at least have more than two representative registering economy class passengers (yes, there was a big and very slow line). The food could be better than just a McDonald's type apple pie."

Fordele: "Short flight everything worked out."

Ulemper: "The food was very poor, the staff hardly offer any liquids through out the flight."

Ulemper: "Better communication on board. It was difficult to hear and to understand announcements, which were few."

Ulemper: "Maybe boarding... Sharing the gate with another flight at almost at the same time is a little an issue"

Fordele: "Nice crew and smooth landing"
Ulemper: "The flight was delayed"

Fordele: "every thing was great. Could not have been better."
Ulemper: "It was perfect."

Fordele: "First flight was delayed and we missed flight to Toronto"
Ulemper: "Departure on time"

Ulemper: "No vegan meal, although specified at booking, broken entertainment center, lost luggage."

Fordele: "Lot airlines crew is really friendly"
Ulemper: "Skopje airport is a disaster. Horrible service"

Fordele: "Punctuality"

Fordele: "Everything on time and as scheduled. Bag were delivered in good condition."

Ulemper: "More cofffe"

Fordele: "Seat is comfortable."
Ulemper: "It was late."

Fordele: "Same as above."

Fordele: "Plane was clean"
Ulemper: "Entertainment system locked up and did not work. I summoned crew but they never responded 3 times"

Ulemper: "The plane was so hot!"

Ulemper: "More communication about flight delays from the airport staff."

Ulemper: "More communication about flight delays at the airport."

Ulemper: "Flight got cancelled in the last minute, information was scarce"

Fordele: "Direct flight"
Ulemper: "Long flight."

Ulemper: "Plane left 3 hours late for a tire change? Missed connections and had to rent a car. Audio jack didn’t work on tv. Flight attendant was aware of time issues and were going to help me get off plane quick. They didn’t.. Also, why is the 787 so hot? Nice plane but needs air vents. Both times now it was sooo warm in the cabin."

Fordele: "полет был хороший, спасибо!"
Ulemper: "всё было хорошо!"

Fordele: "On time, stable flight without surprises"
Ulemper: "Bus takes you to and from the plane."

Fordele: "Everything ran smoothly."
Ulemper: "Flight attendants a little cold but not nasty"

Fordele: "The staff were friendly and warm. They did what they could with all they had. I was financially compensated for being put on standby because of over sold tickets resulting in my return flight being changed to the next day."
Ulemper: "On my flight there my built in tablet didn’t work so I didn’t have any entertainment for a long flight. My return flight was put on standby and I had to leave the next day instead. Stressful"

Ulemper: "My whole ticket was determined and I had 2 transfers from Copenhagen to Poland and my language was missing and still not found"

Fordele: "Unexpectedly our luggage was still dispatched on time to our final destination dispite the delay and short time in Warsaw airport."
Ulemper: "The absence of clear communication on the duration of the delay or its reason and this despite the fact all passengers had been boarded on time."

Fordele: "The crew was very friendly and helpful."

Ulemper: "Super"

Ulemper: "Flight was delayed by over 8 Hours. Terrible experience."

Ulemper: "Flight was delayed by 1.5 hour because of harsh weather conditions. Everything is Okay I wasn't missed my connection flight that time, but perspective to wait for next fight at 1:00 am isn't very appealing."

Fordele: "Comfortable seats. Professional pilots. Variety of movies."
Ulemper: "Food is junk. Arrogant rude flight attendants. No desire to do their job."

Ulemper: "Flight attendance kept waking me up to lift my seat so the passenger behind me can "enjoy their vegetarian meal". After I requested not to be disturbed ever again with that kind of requests, they woke me up for breakfast again. I was the only passenger around that they requested to pull my seat."

Fordele: "fast crew service"

Fordele: "The in-flight food service was perfectly fine. I also thought the entertainment options were of good quality. Perhaps a bit limited but there were movie options for a variety of tastes, including mine!"
Ulemper: "The seating was rather cramped. I'm 6'4 so I'm used to the lack of space however my neighbors on this flight were highly inconsiderate of all neighboring passengers. Rather than help with the situation the cabin crew seemed to take special delight in crashing into my knees. Combine that with a steady barrage of hip checks to my left shoulder and this was a bruising flight."

Ulemper: "When boarding the crew wasn't inviting they were acting like they did not care at all about the people no smile no hi whatsoever. When I addressed one crew member he was not only occupied watching something in his phone but responded plain rudely to me. Its quite obvious that on the airplane the crew is working. Ukrainian airlines was offering the same trip cheaper but I decided to take LOT. Also I was surprised that I had to pay my luggage in my fly back. Next time I'll try Ukrainian airlines"

Fordele: "Boarding process was fine."
Ulemper: "Old plane. Terrible entertainment system. We ordered Kosher meals. They cam from a company called Stogel. NOT FIT FOR HUMAN CONSUMPTION. Flight attendants disavowed responsibility for anything other than meal service because "this is not our aircraft.""

Fordele: "I could say LOT did a lot of during last years to be better. BUT, EVERY TIME I FLY , FLIGHT IS DELAYED. I called my wife to tell I be later, she told - LOT delayed ? it is normal for them. DEAR BOSS OF LOT - WHY YOU NOT CARE MY TIME & SCHEDULE ? You like my $ but do not like me !"
Ulemper: "Seems they do not care schedule, and do not want to improve"

Fordele: "From check-in to boarding went as smooth as possible. 5 star service."

Ulemper: "Going to board the plane and they told a group of like 30 of us we had been selected for random security check. So obviously it took a long time to get all those people through the check and we departed very late. Then sat on the tarmac for an hour and forty five minutes. The pilot said it would be 15 minutes and then never gave another update beyond that, which made it much worse."

Ulemper: "the flight delayed 2 hours/ the seats are horrible/ is only 1 toilet for all the peaple/"

Ulemper: "You sold me no lagge ticket, and than charged extra"

Fordele: "LOT offered to check my bag all the way through my trip to MLX from Krakow."

Fordele: "I like the food. Cabbage rolls on our wat back from Warsaw were unexpected. Such an excellent idea to serve Polish meals on the polish airline."

Ulemper: "We orderd the two tickets with 1 luggage for each person. When we got to the airport they told us that the luggage is not included and we had to pay additional 91 dollar per each luggage. They just tricked us."

Ulemper: "The extra customs in Belgrade when the flights are already late is random and ridiculous. The staff makes some people take off shoes but not others, they opened my cartoon accusing me of having a liquid when I had an empty glass container that he’d already been checked at two other checkpoints."

Fordele: "Nothing"
Ulemper: "Manners"

Fordele: "Nothing"
Ulemper: "For a long flight . Your entertainment SUCKS. Never again will I fly with you guys . Ever ever ever"

Ulemper: "Check in was slow but not crowded and they lost my and other 20 passengers’ suitcases! No information was given about why and we still don’t have any information. AirSerbia does not respond do emails or calls."

Fordele: "Crew was friendly and very attentive. Food was better than most airlines’ long haul meals."
Ulemper: "Standard intra-European business class seats, which aren’t any more comfortable than economy. Wi-Fi wasn’t available for a portion of the flight."

Fordele: "Crew was great. Seat was as expected. Could use a seat pad as they get worn out after a few years and I have to sit on my blanket so my legs don't fall asleep"
Ulemper: "More movies and TV shows please!"

Ulemper: "Boarding area was small for more different flights and there was not possibility to buy water or coffee or any snacks. The only one toilet seat was very dirty, smelly. During a heavy rain the baggage was not covered on the carts and baggage was wet completely."

Ulemper: "The worst airline ever. CUSTOEMR SERVICE IS AN UNKNOWN WORD TO THEM. I WILL NEVER FLY WITH THIS AIRLINE AGAIN AND YOU SHOULD REMOVE THEM FROM YORU PROPOSALS."

Fordele: "The crew was friendly."
Ulemper: "The boarding in Belgrade for the Belgrad-Brussles flight was delayed and a mess, but they blamed it on air control issues over Germany,"

Ulemper: "Not enough time between the connecting flights. The terminals were too far apart, and the local airport transportation took too long to get me to a connection flight terminal."

Ulemper: "the flight was lite more than 30 minutes. Economy class - you have to pay for the meal? Are they Low Cost Company or ? If so, just tell us like that. Prices are among the highest in the region and all you get is a glass of water and a small bag of snacks."

Fordele: "Pleasant staff, wonderful food, very pleasant flight"
Ulemper: "Nothing, everything was very good"

Ulemper: "No entertainment equipment, video or audio."

Fordele: "good service , everything good."
Ulemper: "nothing"

Ulemper: "Old outdated planes. Very little in flight entertainment- tiny selection of movies and tv shows. No ability to charge mobile devices."

Fordele: "Nothing"
Ulemper: "5 hours delay"

Fordele: "Nothing"
Ulemper: "The check in process was a mess was forced to wait in multiple long lines with the worst, unprofessional, disregarding, condescending staff to check in and then another line to pay for luggage. They also force you to pay an additional "seat fee" even if you don't request a specific seat. Horrible customer service, zero regard for customers. Waited in shuttle for 45 minutes before being taken to plane. My air conditioner fan for my seat was completely broken but had to pay for that seat as well. Avoid at all costs. Worst airplane very old and run down. Also the staff for Vienna airport is who you have to go to to pay fees for luggage and THEY ARE THE WORST TO DEAL WITH. Would avoid this airline at all costs."

Ulemper: "Flight was late and caused loss of connection flight to Amsterdam"

Fordele: "Seating was excellent good leg room for a tall person like myself. Service on flight wad great. Boarding and checkin were a bit of a mess but were quickly resolved"

Fordele: "Onetime and efficent"

Ulemper: "I almost died without watter due"

Fordele: "Quick and no fuss"
Ulemper: "No food and entertainment didn't work"

Fordele: "Timeliness, cleanliness and comfort."
Ulemper: "Inflight duty free closed too early."

Fordele: "Nice service."
Ulemper: "Small aircraft"

Fordele: "Me gustó que tienen un buen sistema de check-in, embarque y desembarque."
Ulemper: "El avión era un ATR-72 algo viejo, no era cómodo por dentro. Tampoco me gustó la atención de la tripulación, no pasaron por mi puesto ofreciendo el mísero vaso de agua que daban. En otras aerolíneas de este estilo por lo menos dan café."

Fordele: "New plains, great crew, on time. Quick check in, great price."
Ulemper: "Sandwich was small but in Swiss I got only an ice cream on the short flight like this, so that seems to be OK."

Ulemper: "The fact that, although the card said it was the same company for both flights (two-legged), I could not get a boarding pass at check/in for both flights, for both the outbound and return journey, and had to go through customs and border control twice just to get a new boarding pass each time. Leg room can be better, even with the extended legroom space."

Fordele: "I like it was fun"
Ulemper: "I liked everything"

Ulemper: "Not possible for online check-in"

Ulemper: "Afrer a day I am still in Pittsburgh!!!"

Fordele: "I got to board first because I am wearing a cast on my leg."
Ulemper: "The plane was extremely hot the entire 5 hour flight and even though many people asked to make the air cooler, the flight crew did nothing. It was a 5 hour flight and only 1 water was served. It was hot and only 1 water was served. When asked for two waters because I was extremely thirsty, the flight crew looked annoyed and brought only 1 to me. I hope to never fly Air Serbia again."

Fordele: "You guys cancelled my trip 2 hrs before take off. I received an email at 12:20 saying that my card didn't go through after telling me earlier it was paid for very disappointed . I had to rush to the airport couldn't by my ticket because they don't sell at counter and then was on phone with air Serbia for 45 mins before I could buy my flight on a long distance call which will probably cost me $50."

Fordele: "Great. ON TIME!"

Fordele: "Flight was on time, nice plane with lots of leg room, flight was nice apart from near landing. Food was good with a free drink too."
Ulemper: "We were told to go to a desk for boarding car which we walked for some time to get too and were then told to go to the gate and they would give us a boarding card then. Much walking for no reason. They need to communicate with each other and customers more."

Fordele: "Easy check in, flight was on time, crew were nice and free meal and drink."
Ulemper: "Check in was much slower that all other check in desks and was only 2 girls then 3 girls on check in."

Ulemper: "I tried to cancel my flight about a week before it took place. Wasn't given a chance to do so, since you didn't bother to advertise a clear email or available contact info to which I could speak. Now you're asking me for online check in and a review? Well, your customer service is terrible, that's for sure..."

Fordele: "The seat, flexibility were great..and food are tasty and delicious"
Ulemper: "The crew was not friendly for the flight to Belgrade"

Ulemper: "It took 1:40min to go through the boarding process (drop luggage, get boarding pass). The actual flight is 1:20min. Total incompetence and lack of speed. This is how they worked it...They try to board multiple flights off the same counters. You stand in line for 1 hour and no movement happens- literally!?Then, since the next flight is about to be delayed - they announce for you to stampede forward, to make your flight. Then the process actually begins and 20min later and some bureaucracy on extra luggage you get your pass. Then you run through passport control and security, exhausted and frustrated (as was everyone else). Etihad should instruct Serbian Airlines in which they invested, how a plane (s) are to be boarded. After all it's over 100 years since the first commercial flight took place, its not that much of a mystery any more:)"

Fordele: "Flight crew are nice, reasonable service during flight"
Ulemper: "The flight was delayed twice and while boarding was delayed an hour. This plug transfer our luggage for the flight from Belgrade to Tel Aviv."

Ulemper: "This is a rating for our entire experience which was awful. In our area you were unable to check in online or use a kiosk. That meant every person on the flight had to check in at the airport. There were no lines, no directions, just a mob at the desk. Once onboard the intercom went out during taxi. We had to turn around. No information was given as we sat on the taxiway. We finally took off late and again no information was given about connections. When we asked we were told "don't worry the Belgrade airport is small". luckily the flight from Belgrade to Athens was also late so we made the connection. Departing Athens was difficult as well. Online Air Serbia was showing our flight was cancelled due to a possible air traffic controller stike which did not happen. We called Air Serbia and were informed the flight was not cancelled. "Just show up at the airport" we were told. We showed up more than 2 hours early and waited in line to be told we were not in their system along with 2 other couples by a very curt airport employee. We waited an hour, despite all of us having proof of paid tickets. Again, no information was given. They finally confirmed the first leg, Athens to Belgrade but not the 2nd, Belgrade to Stuttgart. We waited again and finally were given boarding passes. We were not apologized to, offered an up grade or really afforded any customer service. One of the other couples discovered on their own, that due to the possible strike, Air Sebia had indeed cancelled everyone's bookings and "forgot" to re-enter some. Leaving Athens we were also late on take off. Again not given any information and barely made our connection to Stuttgart. At this time given our experience we could not recommend Air Serbia."

Fordele: "All good."
Ulemper: "They woke me up for a meal. My bad to forget earplugs or ask for some."

Fordele: "Huge legs space for economy class, great service!!!"

Fordele: "Service was very good"

Fordele: "Short flight. 50 minutes one way.there was no entertainment so I cannot comment on the entertainment."
Ulemper: "It was a propeller plane. It was very noisy. Our seat was number five. Next to the propeller. A lot of empty seats and we asked to be moved to a different seat but was not accommodated. I would suggest Providing earplugs to the passengers. On our return trip we were in route to. A little bit less noise, but still need your plugs. On our return trip the luggage took a long time to reach baggage claim, but 40 minutes. The flight was only 15 minutes long."

Fordele: "Good company"
Ulemper: "The part of our luggage was lost when we landed in Ljublina but we got it next morning"

Fordele: "Air Serbia has a great service and tasty menu"
Ulemper: "-"

Ulemper: "I reached the airport with 45 minutes until the flight was to depart and I was greeted by a manager who quickly told me I was unable to board my flight. I even told the manager that I would not check in my bag and would just bring on my small backpack carry on and she immediately told me no. She was INCREDIBLY rude and I was forced to by another flight to New York that cost 1,000$ !!! The manager detoured me to the flight info desk wothout even slightly attempting to get me on my flight. I am OUTRAGED by AirBerin and the manager. I will NEVER fly AirBerlin again in my life."

Ulemper: "The landing was even harder that the fist flight b"

Ulemper: "The landing was very hard."

Fordele: "Awesome crew and service."
Ulemper: "N/A"