Find billige flybilletter til Istanbul

Ulemper: Staff smile more. More room.

Fordele: Evry think

Fordele: Customer service is awful I will never fly Pegasus again

Ulemper: If it was on time. Over an hour late.

Fordele: pleasant flight attendants

Ulemper: They cancelled my returning flight WITHOUT me knowing and expecting me to pay for the penalty fee for misisng the first flight even tho I DID not cancel the returning flight which obviously I was gonna take. The staff was RUDE and INSENSITIVE. Qatar was better in overall customer service. Worst customer service from Turkish airline.

Ulemper: Is amazing

Ulemper: No entertainment on board. Food served was rather bland. Seats weren't very comfortable.

Ulemper: Pegusus auto kiosk checkin got errors so I had to wait in counter line. Fix this! Tea costs money. But cheap travel is awesome!!!

Fordele: The crew was good and smart

Ulemper: Toilets are not good. Wash hand basin always blocked. I tried 2 different toilets and both are the same

Fordele: Evry think

Fordele: Nothing

Ulemper: As an international traveler, I'm not aware of international flight times and rules when traveling. Thus, before my flight on the day, I tried to check-in online which was not available. I then checked check in times cut offs and on the website it clearly says in black and white that check in closes 45mins prior to departure. I made it to the Pegasus check in desk 55mins prior to departure, but it was already closed. In a complete frenzy, I ran to the one and only Pegasus agent and she absolutely refused to help me, saying "everyone knows it's one hour before check in". Uhm, no, everyone doesn't;t know, which is why they go and check it out on the website. That caused me not only to miss a flight and lose €120, but I then had to buy another flight for €370!!!!!!!! I now have to fight my way to the top to dispute this case.

Fordele: The crew was good and smart

Ulemper: Toilets are not good. Wash hand basin always blocked. I tried 2 different toilets and both are the same

Fordele: The meals we ordered were tasty and the leather seats and leg room are fair enough

Ulemper: Boarding is sooooo slow Entertainment facilities did not exist

Ulemper: The boarding Schdule

Fordele: The crew was fine.

Ulemper: Pegasus should upgrade the payment method through cards. They should accept more types of bank cards.

Fordele: The Ukraine airline did a sting operation and took 80 euro from everyone who had a bag that was a little bigger than a purse. Shame on them, will never fly with them again.

Ulemper: Not stealing money could've been.better.

Fordele: Beer, Anna

Fordele: Everything on time and well organized.

Ulemper: On-flight entertainment or wi-fi (even paid one) would certainly help

Fordele: The crew was amazing. New comfortable seats.

Ulemper: It was traveling at its perfection.

Fordele: It was on time and flights itself was pleasant.

Ulemper: My luggage is lost and I hope it will come on the next flight to Yerevan.

Fordele: Crew not good

Fordele: Crew was nice.

Ulemper: Seat not so comfortable.

Fordele: Nice staff

Ulemper: Seats was locked and could not be reclined

Fordele: Aircraft and crew

Ulemper: Food

Fordele: The crew was friendly

Ulemper: Maybe not have my luggage lost and get rebooked to a later flight for no reason

Fordele: Very Organised and punctual

Ulemper: Did not fly to D.C. (or with Lufthansa at all) as that flight left before our first flight arrived. We had to wait 3 hours in the customer service line before we were told we could not fly out until the next day, which caused me to miss work (even though I gave an entire day as a buffer).

Ulemper: The check in process was confusing as the MIA location required that passengers take luggage to an area away from the ticketing counter, no explanation and almost zero signage. We walked around the airport until we found the location. Truly a horrible experience in MIA. Move to TPA!!

Fordele: The crew was fine. The seats were as comfortable as economy class could be

Ulemper: The food taste might have been improved

Fordele: We have Landed safely

Ulemper: My baggage did not arrived to my final destination ( hopp to get it in 48 hours) Int’l Transfer at Moscow AirPort . Long que and only 1 Window open. Moving very slowly. Purchased a Seat by the exit for extra money the Seat was very tight not comfortable at all Some of the crew was real sour no smile no Kind word like a robat Some of the russian passangers has behaved like no man Kind .

Fordele: They were very accommodating

Ulemper: Better selection of movies

Ulemper: I was very disappointed for charging me one luggage - 60 euro.

Fordele: Loved the food in the business class and the crew was awesome.

Ulemper: Boarding was chaos, overcrowded. They at least should give priority for business class ticket holders, and have some form of boarding criterial

Ulemper: If Ukraine airlines EVER leave on time it would be a miracle!! Every time...

Ulemper: Any other Airline first of all one hour late departure the airplane was way too hot ventilation did not work water leaking from the roof during the flight the food was worst I ever experienced on any Airline and overall will never ever fly that airline or recomend to anybody

Ulemper: Because of health reasons, we wanted to cancel the flight but there was no such option. berkanbaykam@hotmail.con

Ulemper: The boarding Schdule

Fordele: Took off on time

Ulemper: Chairs

Ulemper: The seat is not comfortable, too narrow space, can’t adjust a little bit.

Fordele: Make sure you check in online. You will be charge if you are not .

Ulemper: The food wasn’t the best and they ran out of some food

Ulemper: 5 hours delay...

Fordele: Not much to like. Two days before my flight I went on UIA website to choose my seat. There were many seats to choose from, ranging in price from $10 up to $50. I choose seat 26B, a $50 seat, it was near an emergency exit and has plenty of leg room. I get to JFK and received my boarding pass and didn’t notice the seat was 31A. I board the plane, and see someone is in my seat, look at my ticket and see the seat number isn’t as I requested and paid for. So I take my seat in 31A and wait patiently for the stewardess.

Ulemper: I didn’t like how the situation was handled. I had paid for seat 26B, and someone else was in my seat. The stewardess says there’s nothing she can do, the flight is full. I told her that I was fine sitting where I was, but I would like to be refunded for the seat that I reserved. Unfortunately for both of us, there was little that either of us could do to rectify the situation. I would have been satisfied with an explanation of whom I need to contact to ask for my refund, or have the situation brought to a managers attention that could help me. Overall it was poor customer service.

Fordele: Nothing

Ulemper: Would have been better if the flight had not been overbooked and we were bumped.

Fordele: Crew amazing .. seats not comfortable

Ulemper: Delayed boarding ..

Ulemper: The boarding Schdule

Ulemper: Because of health reasons, we wanted to cancel the flight but there was no such option. berkanbaykam@hotmail.con

Fordele: Free cup of ice.

Ulemper: Uncomfortable seats. No free WATER! Weight limit is ridiculous for a international flight. I will never travel with Pegasus again! I will try my best to spread the word on this airline.

Fordele: The crew was amazing, flight on schedule and good entertainment.

Ulemper: Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more.

Fordele: very nice crew

Ulemper: my baggage was lost

Ulemper: Everything was OK

Fordele: Comfortable seat, great crew.

Ulemper: Flight delayed, no USB port and no entertainment

Fordele: Staff recognized that there were too many people in the bag drop line and added more agents.

Ulemper: We didn't get the drinks we asked for, but we didn't complain. We could probably have sorted it out.

Ulemper: Plane was WAY too small. Crammed in! For check in, no one knew which line to stand in. Plus! I didn’t know i had to play for baggage. Was no issue to do so. But, they couldn’t take payment at the check in desk. I had to go to another desk quite a ways down the terminal. Awful!

Fordele: The food was great and the flight attendants were very nice!

Ulemper: Food, not in time.

Ulemper: Very long check-in line which went very slow because they charge for printing boarding passes and many people did not have theirs printed, leading to confusion. The fact that they charge for this is pretty ridiculous and scammy--I'm pretty sure they do it just to pull money from people who don't know any better. This information should be more readily available.

Ulemper: 24 hours was before flight was delayed 50 minutes and after when I was at airport an other 1 hour and 40 minutes delay , when You have a transfer flight to take it is not serious

Fordele: I like the the plane ride. Even though it was economy class the place was clean and good customer service

Ulemper: The food wasn’t great and I was assigned to a emergency exist seat without any consent

Fordele: Great crew. On time. Wasn't a full flight.

Ulemper: No entertainment or free drinks, that is lame.