Good location, good breakfast!
The staff, location and size of the room No
Great location and a superb hotel in the heart of the city. So many sights to see, without getting the car out again.
Excellent location and very peaceful Our room was comfortable, but a little on the small side
hotel personal was extremely helpful
Proximity to main attractions. Large, spacious room. Effective air-con. Excellent view. Never had to wait for lift.
The room was large and comfortable The maid left our door open on our first day but the reception staff were apologetic. Tea and coffee making facilities would have made it better.
Lovely hotel in all respects other than being some what dated and old fashioned. Great view from the room. Old fashioned fittings and decorations
This hotel was located in the centre of the Old City. The location was excellent for choice of dining, shopping and seeing the many interesting sights.
Hotellet er centralt beliggende i city med gåafstand til alt interessant indenfor muren. Gode store værelser med terrasse og fremragende service fra personalet i receptionen mv.
Hotellet var et gammelt kloster og flot,men vi fik et meget lille værelse oppe under taget med skrå vægge og der var simpelthen så varmt og klimaanlægget var gammelt og larmende så vi fik højst 3 timers søvn.Vi havde glædet os til opholdet,men kørte skuffet hjem.
Et interessant sted med en unique indretning og i passende afstand fra paveslottet og de historiske sites. Nej, intet
Hotellet er charmerende og ligger godt placeret (dog er alt inden for bymuren godt). standardværelset som vi boede på var ikke videre imponerende og bestemt ikke 220,- Euros værd. Var acceptabelt pga. tilbudet jeg fik. charmerende gårdhave og svømmepøl (dog lukket i vinterperiode). Værd desuden opmærksom på at hotellet er opdelt i to - en gammel og en ny del. Der er stor forskel mellem de to afdelinger! Prisen. Måske hvis man ønsker at udnytte svømmepølen kan den retfærdiggøres. Ellers ikke. Hotellet er bestemt godt, men ikke til prisen!
Beliggenhed var fin, det var let at finde, gode parkeringsforhold, pænt værelse, venlig betjening Vores minibar virkede ikke, morgenmaden var meget dyr i forhold til kvaliteten, der var ikke internetadgang på værelset
der var en venlig og hjælpsom betjening. Et godt køkken over middel. dejlig velholdt smuk atrium, hvilket altsammen var med til at gøre opholdet rigere.
The location was great. the hotel overall was quite nice with AC. The breakfast was delicious.
Great location and attentive, concerned staff. Perhaps the best dinning in the city. Very comfortable sleeping. Shower didn't have a curtain to contain the water, so it could get messy. Otherwise it worked well with good pressure.
The receptionist was excellent. Parked my car and had it out front in the morning. Good location. It was a little old and tired, but had character.
very good location, parking under the hotel why charge for private hotel park ?!
The room was clean and well maintained. Location is very good, five minutes walk to center. Bathroom was very good. Breakfast was poor, boiled eggs had kind of bad smell and remained one day before I thought! Indeed no problem, nex day we just skipped the breakfast.
One of the male receptionists at night was very helpful and smart. He can speak fluent English and I was very impressed by his courtesy. We requested about airport transfer vs. taking taxi / Roissy bus and he can clearly tell us the differences and further on recommended the best option which we followed as a result. His professionalism impressed us. One of the more 'senior / elder' female receptionists could not speak as fluent English as some of the younger staff and she was having difficulty understanding my question on whether I can use my metro tickets for RER (e.g. buying an additional ticket to go with the metro or not), and when I further prompted she immediately felt irritated and just told me to ask at the station.
Convenience to train station
Location was great. The front desk staff was outstanding, and the rooms were always clean nothing
location Sterile uninviting atmosphere
Convenient to bus and train station as well as the centre. I asked for a quiet room which they provided but it faced an alley and had almost no natural light.
Staff, location Bad shower
They were helpful when we asked to change our room The air conditioning was noisy
Easy access to Avignon by foot
For a 2 star hotel it was excellent value for money. The staff could not have more helpful. Breakfast (croissant & bread) was always fresh and decent coffee. Room was cleaned every day and towels changed daily also. Very impressed None
Nice Hotel, not very luxury but as you know, this kind of hotels are just to rest and sleep so it was ok.
cleanliness and excellent breakfast and modern and easy to find and close to centre and safe parking no
Good location just off the payage and very easy to find. Safe parking almost outside the room was beneficial as one of our party was disabled. Very comfortable king size bed with good pillows. Modern dining room very good choice at breakfast.
The lady who greeted us at reception and answered our questions was charming. I did not like the fact that the air conditioning would not cool the room and that the internet connection would not work.
We really liked the room - it was modern, clean and comfortable and we liked the attitude of the staff - warm and friendly. We though it was a bit odd having to go quite a distance from the check-in desk to the building which housed our room. Also the bathroom need a shower curtain.
En stor mangel på hotellet, er et sted hvor man kan sætte sig ud. Der var ingen terrasser eller udeområder med havemøbler. Lav en udendørs terrasse hvor gæsterne kan sætte sig I solen - det burde være rimeligt simpelt at lave.
Dejligt hotel. God forbindelse med lokalbus til Avignon nær ved center. Rent og pænt. God morgenmad. Nej
Der mangler siddemuligheder i udenomsarealet - en gæsteterrasse
Morgenmadsudvalget kunne være bedre/større. Internetbrug burde være gratis frem for 5 euro pr. halve time (dyrt).
Fint hotel. Venlig betjening. For langt fra byen
All the staff were very helpful - we enjoyed our stay. The Hotel is not really walking distance (at least 30 minutes) from the city centre however there is a bus stop just outside the hotel and the buses run to time. We loved the pool and garden area.
Location on edge of Avignon, good facilities, atmosphere and staff Better if buses back from Avignon rang later
hotel lobby and food was great . no elevator, they are in the mist of renovations . The rooms ; carpet walls etc need renovations. It was clean and we had no major issues.Tnot walk outside stone wall that surrounds hotel. We got the impression they was a lot of crime.
The reception and restaurant staff were friendly and helpful. Easy access for the disabled
Fantastic setting, excellent facilities and tasty breakfast. No
Excellent food, very comfortable room with all necessary facilities, staff friendly and helpful
Small and dark room, poor neighbourhood.
The hotel grounds and pool were lovely, the staff friendly and the food of good standard. However, the reception area and the rooms could do with being updated.
All the staff were extremely helpful, it was well run and had a very pleasant relaxing atmosphere
Nice hotel, a little away from the town centre, but still walkable Did not replenish toilet rolls, cups as generously as they should. However all resources were afailable on request.
The owner/manager Jean Paul who was also the chef was very good. Very easy access into Avignon a surrounds. Believe the first floor amenities are being updated early next year. Lovely spot and in summer I think would be picture perfect, sitting underneath the vines having a quiet drink. We would return. Nothing really.
The hotel was clean and tidy, the hotel hired cycles which was an easy way into town and the food/wine at the restraunt was excellent.
Inexpensive option outside of Avignon: easy, if you have a car (with GPS). The rooms had a bit of an odd smell, like too much Febreeze had been sprayed to cover up years of smoking but your nose does get used to it. Also, there was not hot water at night (luke warm) and so quite disappointing if you wanted a hot shower before bed. In the morning, however the water was scalding hot.
Ideal place to be relaxed. The hotel is located on the island right next to Avignon with a swimming pool. In addition to sightseeing, you can enjoy bicycling in the area. Excellent food!
The setting and gardens are lovely. It is also (if you have a car) the perfect distance from the city to get in and out easily whilst enjoying peace an calm when out. The air conditioning in the room was superb (and almost essential in this area in summer).
clean rooms,relaxed atmosphere,lovely food,good breakfast.very pleasant staff.
Quiet , free and protected parking,very friendly and helpful personnel Though the food was good , the kitchen,due to the late season , only worked at reduced offer. Fot the same reason the bar had a tendency to close relatively early .
The location was superb and the countryside around is wonderful for walking and cycling no
The Evening meal was exellent
beautiful old building excellent restaurant good service scope for cycle hire none
bathroom was sparkling clean and staffs speak great english, one person even speaks little Korean, great to hear~! location was great. my baby loves stairs in the room, it was little dangerous for one year old baby though. I didnot like the carpet on the floor. and they charged for my one yer old baby about 5.xx euro. it was not big deal but bad surprise. reception closed night till morning. they gave us code to use during that time. but after all, good stay. bathroom was very clean but no shower curtain so after shower a lot of water on floor.
Quirky interesting hotel. Nice, big bathroom with big, full length mirror. Very good central position with easy access to the main attractions and staff were very helpful Limited facilities in bedroom which were a bit annoying E.G. plug points in inaccessible places, no hair dryer in bathroom as stated on details when booked, no bedside tables or reading lamp by one of the beds. The very, narrow twisting staircase to the mezzanine floor would make it difficult for anyone who wasn't agile to get to bed easily! Only really suitable for children/thin people. Was noisey at night meaning the window had to be shut so was then too hot in the room.
We stayed in a triple room and it has two separate floors (though not so spacious), which is good. The room was not clean, the bathroom has no shower curtain, there were bugs and ants in the towel. Only one fan in our room, it was too hot to fall asleep.
Bathroom was clean and excellent and unlimited hot water - powerful, roomy shower Shortage of pillows, narrow bed, very small but cold room and every time we needed the room heater switched on we had to ask at reception
Central Avignon for main tourist sites. Basic cost reasonable. Breakfast very expensive at an extrsa 8 euros per person. Difficult access if touring by car.
The room was So small...just enough room to getinto bed for one but hard for the second person.Noise al night in the next room.
Being in an old mansion. Location. Winding stair in bedroom from loo/closet to bed. This is difficult to negotiate at night.So I can't recommend this room.
There are no air conditions in the room. And it was very noisy in the morning.
Close to City centre Walls thin, could hear people next door and in corridor
Ideal location. Helpful staff. Good value. Comfortable rooms with lovely hot water whenever needed. Good breakfast with excellent and plenty of hot coffee. We recommend it. It would have been nice to have had coffee making facilities in our room, but not having them didnn't spoil our stay.
The fridge with things to buy in the lobby was well stocked. The breakfast buffet was very good. The bed was comfortable. The room allocated to us was overlooking the breakfast room so we had to keep our blinds drawn most of the time. We were next to the staircase on floor 1 (room 102) so we often heard noises of footsteps and the door slamming on the ground floor. Would not choose this room and you should not be offering it.
Location and ease of parking. The duvet on the bed was too hot. We had to take it apart.
Very good location,nice rooms Smeal on the hole
Very gool location, close to palace, 2 minute walk to town Square. clean rooms , good size comfortable bed Staff had quite a bit of diffuculty with english , not a big problem for us could be for some
The location of hotel is just 1 minute from the “Palais de la Papes” and all the main attractions. Moreover it has an entrance directly from the public parking (you have a discount from the official price). The staff was kind and speaks a good English. The room was very quite. The room was not so big. The price is high. Sometimes in the hall there was a bad smell (drain?).
The beds were excellent, nice duvets and pillows. Nice to have a fridge. Great location for sightseeing. Bar area been refurbished since I last stayed there and looks much more modern. No milk or coffee was ever placed in the room - only teabags? Had to ask reception for coffee and bought our own milk. Considering the cost of the room this was playing real cheap. You get tea, coffee and milk in any decent budget hotel nowadays.
The location of the hotel was wonderful--mere steps from the Palais de la Papes. Parking was available at an adjacent parking ramp, a big plus for staying in Avignon. It was very difficult finding the hotel as the entrance is located inside the parking garage.
The location was excellent and the rooms were very comfortable and clean
I am disappointed, having booked this hotel through Active Hotels, that the single night stay by my wife and her friend was billed as two separate transactions on my credit card, thus attracting extra commission. I have heard of this trick before, it is usually to avoid a single transaction over £100 on a credit card. The check in and room have been ticked as poor because my wife tried to get into her room and the card didn't work. The existing occupant came out to see who was trying to get into his room. What a simple but stupid mistake.
Parking close to the entrace for 23 hours.Bed was comfortable They were having major renvation works and did not state this to guess, before arrival/booking. Losy minibar and no open bar services facility due o these works. No meals other tha high cot breakfast. No power plugs beside bed The cost was far too high - should have been a reduction due to virtually no facilities that Mercure normally offer. Moved to nother hotel next day for 30 euros less.
The great facilities and good parking and how quiet it was and especially the great value. Best value we found in all our stays at hotels and will definitely try and stay in some of the other locations on future trips. I was disappointed in the air conditioning which didn't appear to work in our room plus the lack of some things in the kitchen and the directions to the hotel were a bit misleading. Otherwise it was hard to fault.
pleasant room. useful kitchenette area New facility not yet operating fully could explain poor quality of petit dejeuner on offer. meal definately not value for money
good location. close to bus and train stations. good staff to answer questions. Small room
it is very convient to the TGV avignon station, only 5 minutes from the station。there is kitchen which is useful for cooking lunch and/or dinner。and the room is clean, quiet。 need to take bus to avignon city centre, it cost 1.2 euro and 20min each time .it's not convenient for travelers without a car.
Rate is excellent 55euros bfst incl for 2. We had a room on the 5th floor looking at the city in the far. Relatively quiet. Good deal.
Excellent Price, very well equipped with small kitchen. A little far from the old city/ Wi-fi only available in lobby.
clean kitchen ,cute and colourful wall ,home feeling environment and mostly cheap~~ yes,when showing water is everywhere in washroom
kitchen provided, unlimited online service, spacious carpark, reasonable price... lights too dim, distant from town centre...
Clean comfortable, free car parking, reasonable access to city by car. Able to make drinks and snacks. I would certainly recommend citea to friends, Had to ask for toilet rolls, carpark very near but access only over grass and rock flower bed. Nowhere as yet to walk for an evening meal. Little kitchen well equipped but there was a gap between sink and wall which just needed filling in with a piece of wood. We continually thought there was a shelf there andkept dropping things
The ease of travel within the Avignon region Just the unavailability of the internet.
Great location and super value. Very clean and the staff was very nice. A bit difficult to get to.
pleasant staff no lift, narrow stairs, filthy dirty carpets, heating to hot or to cold, shower not working properly, very dark room no view, could not hear the tv sound was fixed, all in all very expensive we found rooms half the price during our stay, feeling ripped off, all this made for a miserable stay
Very helpful and friendly staff. Well situated hotel convenient for SNCF station and sights of Avignon.
Great location, large and pretty room (with wood beams in the ceiling), clean. A pleasant place to stay the weekend. The carpeting in the room had some stains, though everything was clean.