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We took the train to the Alcansak station, and arrived late at night. We accidently wandered into a VERY sketchy area, with all of our luggage and two small children! Thankfully, we were able to get online and quickly book the Ramada Izmir. A taxi took us there without any problem, and the stay was very nice for the price. Breakfast looked impressive, but not great tasting. Staff was very snooty; they obviously thought their hotel was the best the world had ever seen.
The service was up to its standard The shuttle service. Has to be reserved one hour in advance to travel to downtown Izmir and back to Hotel. They should have a schedule for the departure and return at specific time with no reservation involved.
the club room concept was really good and enjoyable
Staff and services are top quality. Not really a problem, but the outdoor swimming pool was a bit disappointing. Also the menu of the restaurant did not seem special, so we did not try it.
Friendly Service Very little english spoken, especially in the bar/restaurant
the kindness of the staffs and the facility
Sea view, quality of used materials in the entire hotel is very high, excelent treatment by staff None
All was perfect. Can't think of anything I did'nt like. Extra credits for reception! I had many question and all were answerd. Thanks again !
We were very pleased with the standard of the room and the view. The pool was very nice but probably a little too small (access to sunbeds) for the size of the hotel. Also, a tendency to play loud music all day which is not to everyone's taste. For a short trip, it was acceptable.
Very comfortable and excellent hotel. it has an excellent view of Izmir city and coast from it rooms. All in all an excellent hotel. A bit far from city center but the hotel runs a free hourly shuttle service to the city center.
The Crowne Plaza is a wonderful comfortable hotel. For the facilities, it is astoundingly competitive to hotels in the center of Izmir. It seems a bit of a distance out of Izmir, but there is an excellent free shuttle with regular trips downtown and to the airport. The highlight is the spa ... a comfortable pool outdoors, thermal pool, hamman and so on. An unexpected highlight was a decommissioned warship and submarine parked at the waterside out front (closed Sunday and Monday) which gives tours. Although the guides' English is limited, and the signage is all in Turkish, it was fascinating to see inside them, especially the submarine. A simple shopping mall next door provides forgotten necessities. The hotel has bike rentals and although we didn't do it, you can ride all the way downtown on a broad pedestrian/biking path. No. Everything was excellent.
We got excellent service. The spa is one of the best i've every seen in a hotel.
Excellent staff who took initiatives to be of assistance. Internet in room did not work, even though that had been requested as essential
room was very nice, location perfect entrance is not convenient for cars, and main door is not impressive as it should be
Great destination ... staff is extremely friendly, extremely good spa and gym, brand new and very nice, ... Do not change anything, just perfect
Stayed here many times and "£ per luxury offered" is probably the best value experienced. The rooms are superbly designed and the beds very comfortable. Attention to detail in every aspect of room provisions for business or pleasure. All room electicals modern and working. Buffet Breakfast plentiful and good choices. Immaculate public areas. Free valet parking. Everything you would expect from a 'proper' 5 star hotel. Staff at breakfast slow and couldn't understand basic English words like "tea" or "coffee", or their Turkish equivalent. Annoying, but gave us something to laugh about!! Would have expected fresh orange juice at breakfast, not the sunny-delight-style provided. Tried to stay an extra night but reception insisted they were full, yet booking.com showed plenty of availability.
Very satisfied by the high standard of service and facilities. It is an excellent place to relax in the middle of the city.
Hotel facilities and good service.
Fabulous hotel. Huge very luxuous rooms. Perfect, very nice staff. The best breakfast we never had in a hotel.
Very well run hotel with good services in an ideal location Some of the light coloured carpets in the room and corridors were marked/stained.
Very good location, close to the city center and sea site; ecxelent decoration, friendly stuff and clean... Everything was perfect
Location staff was not helpful
it's good value for money (around EUR 100 ) - well equipped Gym; good food in the 9th floor rest. The hotel is a bit older and it shows. Expensive food and drink and the topfloor restaurant that they advertise is closed all summer.
Professional staff. Quick check-in and check-out. Restaurant open till late.
the price was excellent and the view of the room was marvelous not at all
First of all, the breakfast was superb and staff was kind&friendly. Unfortunately my partner had a misfortunate accident in the pool changing room due to a fall on the slippery/wet floor and has been in bed since but we would like to thank to your staff who were very helpful to get us some tablets on a Sunday morning while all the neighbouring drugstores were shut. Of course the wet floor :(
I enjoyed the view from the room, the breakfast was full and the location that is very central. I find it a little old-fashion, a renovation seems necessary.
world stantard hotel great breakfast friendly helpful staff great view of the ocean
We found the hotel to be freindly & very central to all locations of Izmir
Extremely kind and helpful staff. Large and clean rooms. Very comfortable beds.
location and quality
Very good hotel in a very good location. Rooms are not standart (size, view, etc.) We were a small group and had different rooms for the same reservation. This should be mentioned on the reservation form. In this location, we would like to see the sea, not the other appartments on the back side of the hotel...
Competent almost to a fault. Excellent internet service and included in the hotel room rate. The only fault I could find was that the bathroom scale displayed "Lo" which I am sure did not refer my weight. Probably the battery was shot.
i see this hotel very nice hotel and pepole very helpful no nothing every thing good
the kindness of the stuff too much noise in the room from outside because of bad windows
First & most important was the outstanding service. The level of service that really proves Movenpick understands from top-to-bottom what real service means, Genuinely friendly, expediant & constantly professional, such a rare commodity found in any industry or any country. Safe, clean, comfortable, convenient, even luxurious isn't what brings me back. It's always about the service! Movenpick (Izmir, Turkey) gets top marks across the board. I'm already looking to find Movenpick for my upcoming travel destinations. Wonderful to have seperate bathtub & walk-in shower. But, if one wants to take a bath, the bathtub too narrow in width to sit comfortably & too high to step into, especially for shorter women &/or older individuals with arthritis of the knees or hips.
From the standpoint of my travel experience I could confirm that this Hotel offers one of the best service I've seen. The room was spacious, staff friendly, reliable internet connection, business center offers whatever is needed for printing out the docs and etc. I agree with the other references - the hall for breakfast is not enough for such big Hotel, however I was lucky not to face the crowd since was not eating in the early morning. As for comments - would be nice to have additional hooks for towels and bathrobe in the bathroom, and also I had some problems with AC - the temperature was automaticly set to 25 C and it was too hot with no possibility to change that
This is nice hotel in the center of Izmir. It stands near the sea and there is a gret wiev from the room. It's rather cmfortable to go walk aroud and stay in city center when you stay in this hotel.
We had a suite, which I could not fault at all..very comfortable clean and as id expect from movenpick hotels......I Have been in a few. BUT..............see below The staff are really friendly, accommodating, polite ,but regrettably seem a little untrained, and lacking in common sense. It wouldnt prevent me from staying in your hotel again, I find it kind of charming in a way, but im sure others might find it irritating....the areas of service im referring to are room service and breakfast service...........I Will not add any specific complaints, because no one was rude, quite the contrary. But it feels as if your kind friendly staff might be out of touch with international standards , where service is concerned.
Friendly staff with professional attitude. N.a.
location, comfort, cuisine and all others no
The staff were incredibly polite and accommodating. They were polite and welcoming from the second I stepped into the hotel. Once upstairs I felt very comfortable that they would ask if it was ok to enter the room to leave the luggage inside. They also had more than enough hotel staff at all times that I never had to wait to have a question answered. The bar the top floor was beautiful and the bartender was very sweet and engaged in conversation with us about our trip in Turkey so far. The rooms were beautiful and the sound proof windows worked excellently despite being next to a busy city.
Receptionens meget venlige betjening. Morgenmaden kunne være mere varieret og af bedre kvalitet.
Det bedste var de dejligt store værelser, hvor der var god plads, selvom vi kun havde en juniorsuite. Morgenmaden, der blev leveret på klokkeslet, var meget alsidig og god. Rengøring og service fra hele personalet var helt i top. Beliggenheden, der er lidt fra det fasionable centrum, er præget af dagligdags bybillede, og en del støj fra trafikken m.m.
Værelset og konceptet. Betjeningen.
Dejligt hotel, omgivelser og værelse, skøn morgenbuffet, nej ingen klager !
Den tætte beligenhed til havet, centrum, by-livet og fortovs cafer Hotellet var meget lydt, især når der blev holdt fest inde ved siden af, der var ikke ro så man kunne sove før kl. 01:00
It was extremely fancy for the price, with automatic window shades, lights and a free mini-bar.
Hotel room was high tech and nicely furnished. Great water view. The breakfast buffet was excellent. Nice lobby bar area.
The room was well equipped, large and comfortable. I appreciate the free wifi in the room too. No information available at the reception desk to visit touristic places, and the staff at the reception desk could hardly help me.
location and view were spectacular. Needs a coffee maker in the room.
The location is great, and the staff are very helpful. Also, there is a taxi stop infront of the hotel. They charged me more that I agreed with booking (I reserved in euros and I payed in YLT) due to conversion problems. They should be able to charge in euros. Also, they wanted to keep my pasport with them ultil my last day, and I do not like being in anther country unidentified. I had to pay in advance to keep my pasport.
the location the breakfast bar
The sea view. The location. Relatively large rooms. Breakfast was of a rather low standard. Messages left for us when we were absent were never received.
The location of the hotel in Izmir was fanfastic and the balconies overlooking the water were wonderful. There is noise from the street below but if you close the balcony door it is quite sound proof.
I booked a room with seaview and it was excellent. Clean and got everything you need. Very nice buffé breakfast with coffe,tea juice, different kind of breads, cheese, vegetables etc. The staff was very helpful and friendly. English speaking ! They helped me with when I wanted to go by bus to the other side of the bay and to find a place a map of Izmir and they gave me a map of Izmir which was much better than the one I bought ! I would highly recommend this hotel. It was really a nice view from my room. Of course you could hear cars in the morning, but not disturbing at all. I would especially say thanks to Aidyn and Murat !!
Seaside View is the must! Central location. Excellent breakfast.
Excellent Location Decor quite dated, shabby in parts
Helpfulness of reception and staff and doormen. Lack of parking.