Balcova Hoteller

Location staff was not helpful

We found the hotel to be freindly & very central to all locations of Izmir

Professional staff. Quick check-in and check-out. Restaurant open till late.

Friendly staff.

Staff and services are top quality. Not really a problem, but the outdoor swimming pool was a bit disappointing. Also the menu of the restaurant did not seem special, so we did not try it.

Very comfortable and excellent hotel. it has an excellent view of Izmir city and coast from it rooms. All in all an excellent hotel. A bit far from city center but the hotel runs a free hourly shuttle service to the city center.

Hotel facilities and good service.

Excellent staff who took initiatives to be of assistance. Internet in room did not work, even though that had been requested as essential

Very satisfied by the high standard of service and facilities. It is an excellent place to relax in the middle of the city.

We got excellent service. The spa is one of the best i've every seen in a hotel.

Very well run hotel with good services in an ideal location Some of the light coloured carpets in the room and corridors were marked/stained.

This is nice hotel in the center of Izmir. It stands near the sea and there is a gret wiev from the room. It's rather cmfortable to go walk aroud and stay in city center when you stay in this hotel.

location, comfort, cuisine and all others no

We had a suite, which I could not fault at all..very comfortable clean and as id expect from movenpick hotels......I Have been in a few. BUT..............see below The staff are really friendly, accommodating, polite ,but regrettably seem a little untrained, and lacking in common sense. It wouldnt prevent me from staying in your hotel again, I find it kind of charming in a way, but im sure others might find it irritating....the areas of service im referring to are room service and breakfast service...........I Will not add any specific complaints, because no one was rude, quite the contrary. But it feels as if your kind friendly staff might be out of touch with international standards , where service is concerned.

i see this hotel very nice hotel and pepole very helpful no nothing every thing good

Very good hotel in a very good location. Rooms are not standart (size, view, etc.) We were a small group and had different rooms for the same reservation. This should be mentioned on the reservation form. In this location, we would like to see the sea, not the other appartments on the back side of the hotel...

From the standpoint of my travel experience I could confirm that this Hotel offers one of the best service I've seen. The room was spacious, staff friendly, reliable internet connection, business center offers whatever is needed for printing out the docs and etc. I agree with the other references - the hall for breakfast is not enough for such big Hotel, however I was lucky not to face the crowd since was not eating in the early morning. As for comments - would be nice to have additional hooks for towels and bathrobe in the bathroom, and also I had some problems with AC - the temperature was automaticly set to 25 C and it was too hot with no possibility to change that