Bandar Seri Begawan Hoteller

The rooms were very lavish and extravagant, staff were friendly, mocktails were tasty! It was almost like being in a 'hotel theme park' for a couple of nights - gawking at the gold plated lobby and enormous pool. Having to pay extra for use of hotels facilities eg. 35 Brunei dollars to pay a game of squash for 1hr seemed a bit excessive seeing as we had already paid so much for the room. Also because the hotel was so big it was quite a walk to get anywhere!

The hotel is located near the Gold Mosque which is worth a visit especially at night. There is a fitness centre near the hotel. The continental breakfast was actually very good - choice of 2 sets changing daily. The hotel is quite far away from the city centre and after 6 pm there is no public transport available. The only way to get to city is to order transport from the hotel reception which costs approx. 10 Brunei dollars.

Bad experience staffs...

quietness, keen friendly casual staff, safe deposit, shops and services within the hotel building. but, at a higher price. westerners go overseas to experience local food. many hotels serve english/westerners breakfast only, why not have local food as options? the air con is noisy.

I opted for a superior room/suite - very large, almost apartment like for a little extra cost over a standard room. Fairly central position, exceptional service from the staff, cheap internet, grocery store, free transfer and a very large room - what more can I say? It is an older hotel, but if you're not willing to pay the exorbitant rates of the other hotels it's still very comfortable.

Friendly and helpful staff, and the hotel was in an excellent location. Air conditioning unit was in the bedroom only, so the lounge area of my 'Superior Suite' was a bit stuffy.

Collection from the airport, return to airport and willingness to show me around during the transfers

Price is not so expensive. Reasonable price. Location is good. Quiet. The wifi system is not good condition. I could connect, but sometimes it cut.

Complimentary shuttle bus to and from airport; complimentary breakfast and close proximity to city.