Hoteller i Bournemouth i nærheden af Museum of Bournemouth

The breakfast was very delightful, lot of choices and they do cater for vegetairans and those who use soya milk. The spa facilities were good. However, I would say that the hotel needs refurbishment and some area needs modernisation. Being told that we are limited to one towel each by one particular member in the spa club. This was not the case with other staff members.

It was a disaster. We could not stay. We were given a room next to their waste hold area. The window would not open because all the rubbish bins were just outside. The room was tight and horrible. We left immediately. See our comments of 'what we liked'. Terrible hotel. Needs total modernisation, as location is good. Need new staff, training, etc. avoid staying there at all costs!

Location was great. Very close to restraunts, parking, the Bournemouth Pier and Bournemouth Park However, if you are looking at the cheaper rooms you be better served by Premier Innnext door. Service was poor at the front desk and breakfast and breakfast whilst adequate was not at the quality I would have expected. Staff were very disjointed; my pregnant wife asked for some decaf-tea for our room and was advised "the bar might have some". Would have expected them to sort it out. Room location was in the back of beyond with stair only access. Cheaper rooms at this hotel not recommended.

Leisure facilities £15 to pay for car parking. No mention of this until we had arrived. Staff could be a little overzealous. We received the bill for our evening meal before we had had our dessert and coffee and our table was cleared while we were getting our cooked breakfast

A very comfortable bed having to wait in line to get a breakfast table

The hotel was very comfortable. The service in the restaurant for breakfast was not good.

good customer service rooms quite small

Central location very limited carparking hotel needs a make over, quite dated

the pool and sauna .breakfast the room was an insult ,bathroom outdated and very dirty shower unfit to use . plugs loose on walls wallpaper a disgrace ,torn and dirty.

Decor very very tired (corridors & bathroom) It was a typical old fashioned "seaside" hotel... the bathroom hasn't been changed since the 70's (nasty pink suite) and had a mouldy/damp smell. The room also felt extremely draughty and cold, despite the heating being on! The staff were friendly enough though. So to sum up, it is OK for one night.

we found the location ideal for the shops and theatre.The breakfast was very good and the staff very polite and friendly. creaky floorboards and the housekeeping staff started vacumming at 8.30 in the room upstairs. Also building work taking place although this was probably reflected in the price we paid.

It was very clean and modern and the staff were very friendly No food in the evenings. There was no sound proofing in the room, when the people came into the room above it was like they were sat in the room with us

Good Scrambled egg and service at Breakfast.

We stayed at this hotel to attend a wedding and reception. The Orchid has excellent facilities for both weddings and wedding receptions and the staff are very friendly and helpful.

Good location.

Is a old hotel with big rooms, you have a table 2 chairs, plus a desk in front of the mirror and other chair there. Plus the bathroom had bathtub. The location is great. I will probably stay there again. For the money that I paid was the best option, plus full English breakfast included in the price.

Wedding we attended was wonderful and well organised I asked hotel to keep wedding flowers for my mother of 86 years in Edinburgh but they lost them so very disappointed

Friendly and helpful staff My wife and I felt that, despite the friendliness and reasonable comfort, there was a general down-at-heel feeling about the hotel - in need of redecoration and a facelift?

Weren't there long enough to make a firm comment. We did request a seaview, which we did not get.

The hotel was comfortable and the staff were friendly. It was rather noisy during the night. We were disturbed at 2am by a couple arguing loudly and again at 3.50 am by people returning from a night club trying to access our room. So consequently we hardly slept on the first night of our stay. This was the only thing we did not like about the hotel.

On Business Would have liked more choice of evening meals

Breakfast was good , and the showers were excellent. Reception staff were very friendly the air con wasnt working , ordered a sandwich and 30mins later still not arrived

Staff were very rude and it took ages to check in. Car parking was terrible and I had to street park and get up early in the morning to move the car. As I was at reception I heard them trying to relocate guests as they had overbooked. The room was stuffy and there were no pillows on my bed when I checked in. The bathroom hadnt even been cleaned as the toilet was unflushed. The hotel description mentioned free wi-fi which the hotel did not have.

The friendlyness of all staff and there quickness in helping The rooms need updating bath's need replacing or degunging and the view of the pool area was terible

location good easy access to beach and shops both outdoor pool and health suite closed for duration of our stay

The staff were friendly and service understanding and hospitable. The heating was not working in the room we checked into, and one of the windows was broken. We were given a replacement room which was much smaller, but we were given a free dinner to make up for it,

Clean, pleasant room; well located. A staff member entered our room in the morning while we were still asleep!

Clean and tidy. Friendly staff. Had to change room on arrival as it was far too small for a double and quite dark. Second room was better but still small and required updating.

Good location, really friendly staff, clean hotel and loads of car park spaces! Decor was a bit old fashioned but wasn't too offensive!

nice, clean hotel, good location

Lounge area Bathroom was tiny with cracked mirror and old bathroom carpet and sliding door. Bed was tiny and soft. Apparently it was a dancing hotel and music filtered up til 1.30 am. No breakfast was included in the price. Bedroom picture misleading.

The receptionist was extremely friendly and helpful, and the breakfast was very good! Location excellent for accessing town centre. The room we were in was very small.

The breakfast was good - proper bacon. It really is a short walk to the centre (although up hill to get back). Good communal lounge It's getting a bit old on the inside/ could do with better cleanliness in the rooms.