Hoteller i nærheden af Lufthavn: London Heathrow

Fordele: Personalet er meget høflige og hjælpsomme. De ændrede mit værelse, da jeg havde brug for det, og løste et par andre problemer

Ulemper: Bemærk venligst at nogle af bookingstederne kræver betaling ved ankomsten. Dette blev bestilt af mit firma. Heldigvis havde jeg kontanter, men de tog ikke malaysisk Ringgit (hotellet kigger ind på dette, da de er på T4). Vær opmærksom på, at der er begrænsninger på, hvordan du kan betale ved ankomsten. Kort, GBP sterling og kun nogle få udenlandske valutaer.

Fordele: Fremragende service. Meget god mad. Venligt personale. Rene enkle værelser. God aircondition. Nem adgang fra terminal 4.

Ulemper: Lang gåtur fra terminal 4 hvis der opstår problemer. Ingen ekstra ting som pool eller transport til og fra lufthavn. Kun det basale, men gjort det godt.

Fordele: Det var et almindeligt hotelværelse, ingen dikkedarer

Ulemper: Maden på grillen var ikke så god, WiFi virkede ikke, og der var et beskidt håndklæde i mit badeværelse.

Fordele: Havde et handicap-værelse - god størrelse.

Ulemper: Lidt nærgående personale ved check-in i forhold til at tilføje måltider.

Fordele: Dette hotel var meget rent og komfortabelt med venlige medarbejdere. Sengen og puderne var perfekt til en god nats søvn. Vi blev positivt overraskede over værelset og det overgik vores forventninger. Prisen var fantastisk.

Fordele: Meget bekvemt for Heathrow. Der er adgang via Heathrow Express eller direkte fra T4

Ulemper: Ingen WiFi i over 24 timer. Ingen bagagevogne, så var nødt til at medbringe 6 tasker tilbage til lufthavnen. 10 min. gåtur op ad bakke i dele

Fordele: Hotel employee at the front desk was a huge assist to us and was able to accommodate all our needs. Hotel employee and her team in the restaurant were helpful and courteous. Thanks. We loved our stay.

Fordele: Staff was friendly and helpful. Restaurant had good for and service. Bar was comfortable with a great bartender. The room was beautiful and the bed was super comfortable. The covered walkway to the airport was convenient and a nice feature.

Ulemper: There was only one towel for 2 guests.

Fordele: the room is very comfortable, the shower was great and it was very close to the terminal

Ulemper: the bad was really high , and the matress was immersed in the middle. very long way from lift to the room, difficault to walk with suitcase because of the carpets

Fordele: The location and its restaurant staff. They were extremely helpful and friendly.

Fordele: Very easy to find. Nice, clean and modern feel. Rooms are ideal size for an overnight stop. Bed was extremely comfy and much needed after 2 long flights back from Thailand! Great location. Bernardo who checked us in was really friendly and helpful.

Ulemper: Where are the USB ports in this day and age?? There was only one available in the room and this linked to the TV so the tv has to be on in order for it to charge, which was painfully slow. There’s endless plug sockets in the rooms and around the hotel but not one proper USB port. We live in Spain and visited Thailand where only 2 pin plugs are required so we didn’t have a 3 pin nor adaptor with us. Our trip to UK was unexpected due to covid-19. I’m sure there’s plenty of travellers the world over who would appreciate a proper USB port in the room!

Fordele: location

Ulemper: They made a false charge on my credit card never told me what it was for i never used any other service than sleep there for a night.

Fordele: Very easy to get to from terminal 4.

Fordele: Very convenient location for a brief stopover and easy to get to from airport terminal.

Fordele: Room comfortable as always here, nice and quiet. Very quiet considering its location and the number of rooms and guests.

Fordele: My partner and I stopped here for one night on our way to Brazil. The hotel is easily accessible from the tube station and well sign-posted from Terminal 4. First impressions were not great - as we entered the hotel, the person at the desk greeted us with a very sharp "reception is downstairs". No greeting or anything. Odd. Maybe she'd just got fed up with people thinking she would check them in - but why have someone stationed there in the first place? After that, I have only positive things to say. The guy at reception was very friendly and helpful (and had some very useful, random information about buying titles, such as "Baronness", "Lord", "Viscount", etc - not sure how that came up!). The hotel room was a little dark but had everything we needed. The bar doesn't have the greatest selection of beer - but it's an airport hotel, not a real ale pub, so fair enough. The staff were fantastic - especially the cheerful, friendly, and funny (in a good way) Marina (apologies, I might have got the name wrong), who was great fun! The other staff (bar, reception, waiting staff) were also lovely. It's a budget hotel at Heathrow Terminal 4. It's hardly the most beautiful of settings, and will win no awards for interior design or whatever. But for the price and the warm reception (apart from the rather frosty pre-reception!), we really couldn't have asked for more.

Ulemper: Apart from the slightly false note when we entered the hotel, it exceeded our expectations.

Fordele: The rooms are clean. The employees have great customer service.

Fordele: Perfectly located in T4 with just a walkway to the terminal. Has large rooms and a 24hr cafe!

Fordele: Fitness og spa var fremragende. Selvfølgelig nemt for fly, kun en blid gåtur, men det fungerede godt for en begivenhed i det centrale London også. Fangede det sidste Heathrow Express-tog kl. 11.25 på mit værelse inden 11.55.

Fordele: Morgenmaden var fantastisk og havde masser af muligheder for glutenfri og mejerifri.

Fordele: Professionelt hele vejen rundt

Ulemper: Alt for dyre.

Fordele: Praktisk til T5. Gratis togtur til T2, T3 og T4. Ingen flystøj.

Ulemper: Højlydte samtaler på gangen kl. 2 fra berusede støjende gæster, der forlader en julefest. Jeg var nødt til at ringe til sikkerhed. Ingen fejl ved hotellet virkelig, bare ubetænksomme gæster

Ulemper: $350 For at være i lufthavnen er en smule pebret.

Fordele: Terminal 5

Ulemper: Lidt af en labyrint

Fordele: Hotellet er en ren, moderne, veludstyret ejendom. Min eneste klage er at room service var uhyggelig dyrt. Ellers var det perfekt til mine behov.

Fordele: Komfortabel seng. Fantastisk morgenmadsbuffet. Fantastisk personale.

Ulemper: For anden gang er min reservation blevet fejlbehandlet

Ulemper: Internet forbindelse er meget langsom

Fordele: Der er direkte adgang fra LHR T5 og hotellets overordnede atmosfære

Ulemper: Ingen klager.

Fordele: Location, convenient for overnight stay between the flights

Ulemper: Reception agent took too long to check in, TV remote control didn’t operate, had to turn off TV, internet didn’t work in the morning, there was no connection. This is unacceptable for the price that I paid.

Fordele: Location adjacent to Heathrow Terminal 5 is excellent.

Ulemper: Room we were allocated was at the end of a corridor where there was no lighting. We could not see the room number as it was too dark. On check in we were informed that breakfast was all room service due to the health restrictions and could be served at any time. At check in I filled in a form requesting breakfast at 05:00 to 05:15 and this was accepted. Next morning: no breakfast. Room service informed me that breakfast was not available before 06:00 as the chef started work at 05:30!

Fordele: So good close to the terminal and so quite , just what we needed.

Ulemper: Nothing

Fordele: Location

Ulemper: Despite several emails to hotel to know if they were indeed still open or if we could have early check-in-NO RESPONSE.due to covid19 breakfast was via rm service we filled out required forms and gave to reception at 3pm,the food never arrived and we had to get on our flight starving.The shower was only tepid and made a buzzing noise when tried to put it on full power.A woeful experience for a supposed 5star.disgusted.

Fordele: location was perfect...most staff were polite and professional...

Ulemper: expected room not to have any offending oder....cleanliness was subpar....room was below ground which made the experience even less pleasant...just and average stay....certainly below 5 star.....

Fordele: Very polite and helpful staff.

Ulemper: Considering the Covid 19 lockdown, there was nothing to not like.

Fordele: The rooms were spotless, the beds amazingly comfortable and the breakfast couldn't have been better. The short walk to Heathrow was definitely a big plus.

Ulemper: We had such a short stay so didn't find anything to dislike and probably wouldn't have.

Fordele: For an airport hotel it certainly exceeded expectations, good staff, 2 mins walk through connected walkway for T5 and very good all round. My room was upgraded at check in as was my elderly grandmothers room which was a great touch Good bar to catch a drink and watch the sports

Ulemper: possible better / alternate food options bar the main onsite restaurant for dinner but you have many in the terminal building for variety

Fordele: We stay here,because it is convenient and easy to get to all terminals. It is always clean,bed is comfortable and obviously close to the terminals.

Fordele: Very convenient for the airport, comfortable rooms.

Ulemper: There is only one elevator from the airport link down to the hotel. This was not working and all bags and skis had to be carried using the escalator.

Fordele: Location to T5, and travelled the day before my early flight so woke up rested before a long haul trip.

Ulemper: Thought the prices for food were high, so wandered over to T5 for a meal.

Fordele: Et nyere hotel, ganske moderne uden at være chokerende. Dejligt værelse, der minder lidt om IKEA. Vi boede natten mellem to 10+ timers internationale afgange; jeg ville gøre det igen på et hjerteslag. Fantastisk personale!

Ulemper: Hotellet ligger ca. 1 km fra Heathrow Terminal 4, og det kan være en udfordring for personer med nedsat mobilitet.

Fordele: Rent, moderne værelser, fremragende service

Fordele: Receptionens personale var utroligt og imødekommende over for alle vores behov. Værelserne var meget dejlige, og alt fungerede perfekt, meget bekvemt, det er lige ved siden af Heathrow.

Fordele: Fantastisk personale, grundige og opmærksomme. Meget godt hvis man flyver ud fra T4.

Fordele: It is like Hilton should be:)

Ulemper: wifi

Fordele: Very convenient location next to Heathrow airport which was ideal for my current travel plans.

Ulemper: WiFi signal not really strong enough, particularly in the common areas. I was also surprised that the hotel served a breakfast buffet given current concerns over the coronavirus.

Ulemper: Lots of walking to get to it.

Fordele: Modern and all the comforts of America

Ulemper: Check in they tried to make us pay extra to check In early.

Fordele: The hotel has a great sense of light and space. It's a pleasant place to stay. The Excecutive Lounge is very useful for business travellers - I had a working breakfast here then spent the rest of the morning working with a colleague who was waiting for a flight.

Ulemper: The gym is quite small. Having said that, I had access to the equipment I wanted, so it seems to be sufficient for the demand.

Fordele: Great place

Ulemper: The fact there was no airport bus

Fordele: Bearing circumstances, all worked well

Ulemper: Bearing circumstances, all worked well

Fordele: The room as really comfortable.

Ulemper: I didn't like the way the staff talk with guest. No courteous, they talk with like we are doing a favor for them. That's strange. I pay more them was righted in my booking.

Fordele: The location, it is an easy walk from terminal 4 and is a very quiet hotel.

Ulemper: Could improve the quality and quantity of in-room tea & coffee supplies.

Fordele: Location

Ulemper: It was what I expected.

Fordele: location

Ulemper: no

Fordele: Requested wake up call which did not come.

Ulemper: Staff not great

Fordele: Venligt og imødekommende personale.

Fordele: Behagelig seng, stille, gratis drink ved ankomsten.

Ulemper: Ingen kaffemaskine.

Fordele: Dejlig morgenmad tilbudt, ikke inkluderet i prisen på værelset.

Ulemper: Ingen transport fra lufthavnen, når flyet er forsinket og kommer ind i lufthavnen efter midnat. Kun taxaer til en pris.

Fordele: Convenient to Heathrow and clean room. I always come back to this hotel on the night before my flight departure.

Ulemper: Can't think of any at the moment.

Fordele: Close to rental car drop off Option for late checkout at 10 £ per hour past 2PM

Ulemper: The restaurant is OK but more options would be nice

Fordele: Beds are great as well as room temperature. This means you sleep better. Great coffee machine in room.

Ulemper: Staff seemed unfriendlier this time but I am supposing that it is because of the Corona-virus. Rooms are small. All facilities closed because of virus. They should have mentioned this when booking. I stayed here 2 weeks ago and came back here not only because of the comfortable beds, but also for the use of the gym. Very disappointing.

Fordele: Honest, great service, will definitely stay again

Fordele: Great location, very nice facilities & free bus location just out the front door!!!

Ulemper: Nothing!

Fordele: This was a very nice hotel with great rooms. The food we got was also good. Great location too. By far the best mattress/pillows I have had in a hotel. Parking is extra (£12) but reasonable and secure.

Fordele: The location, cleanliness, and the comfortable beds.

Ulemper: The shower door doesn't extend the full length of the tub. Also the lights turned off an hour before checkout making it difficult to finish our packing. The view was of a carpark, but then it's the airport so not really a surprise.

Fordele: The staff are very good and friendly

Fordele: The best feature of this hotel was the heavenly comfort of the kingsize bed! The linens were white duvet cover and felt soooo fresh! Pillows were light and fluffy. The overall room was comfy and had lots of room very clean.

Ulemper: no

Fordele: Store, lækre værelser - lækre faciliteter. Restauranten var god!

Ulemper: Det var virkelig ubehageligt at ankomme til hotellet og skulle betale for værelset igen, på trods af, at der allerede var blevet trukket penge i forbindelse med bookingen. Dette skyldes dog måske kommunikationen mellem booking.com og hotellet.

Fordele: Location

Ulemper: Check in was very slow. Dinner took over 45 minutes to get served. The hair dryer in our room did not work.

Fordele: God morgenmad. God beliggenhed i forhold til lufthavnen.

Ulemper: Kedeligt område og få muligheder for indkøb.

Ulemper: Støj i lobbyen fra en event på hotellet var alt for høj. Ved check ind var det svært at høre personalet.

Fordele: Værelserne er gode, stille, ren værdi for pengene.

Ulemper: Barmaden er gået ned ad bakke i løbet af de sidste par år. Plejede at være bedre.

Fordele: Høj kvalitet af sengetøj

Ulemper: Værelset var ved siden af elevatoren, så der var meget støj om natten

Fordele: Den oprindelige receptionist var meget venlig og effektiv med check-in.

Ulemper: Concierge fortalte os ikke om den gratis dobbeltdækkerbus til lufthavnen. En anden arbejder fortalte os det.

Fordele: Maden var fremragende. Fantastisk beliggenhed tæt på lufthavnen

Ulemper: Når man forsøger at vende tilbage til mit værelse sent på aftenen, blev dørene og drejningerne lidt forvirrende.

Fordele: Nem adgang til og fra Heathrow. Værelserne er lydisolerede, så du ikke kan høre flyene hele natten. Personalet er meget hjælpsomme og høflige.

Fordele: Fremragende værelse, beliggenhed og mad

Ulemper: Kan ikke checke ind før kl. 15:00, og dårlig kommunikation er slået til, når check-in ville være muligt.

Fordele: Faciliteterne var ok og perfekt til en nats ophold i lufthavnen. Meget hjælpsomt personale.

Ulemper: Intet stik i badeværelset eller i nærheden af spejl. Føntørrer med konstant knap var irriterende.

Fordele: Meget bekvemt beliggende.

Ulemper: Værelset syntes ikke at blive sat sammen. Sofapuderne var ikke på sofaen, og der var mangel på håndklæder.

Fordele: Fremragende værdi for pengene

Fordele: Placering

Ulemper: Restauranten lukket søndag, butikker også lukket om søndagen, selv for væsentlige ting

Fordele: Meget dejligt værelse og garnituren er prima. Personalet er venligt og hjælpsomt.

Fordele: Service impeccable, food superb, facilities outstanding, great wine choices We had late lunch, snack and breakfast and every morsel was delicious Had a great workout in the well equipped gym

Ulemper: Nothing to add here

Fordele: Det har været nogle fantastiske dage - smukt hotel, super søde og venlige personale

Fordele: Fair pris, men beliggenheden er ikke i nærheden af terminalerne. Kræver taxa eller deres shuttelservice til 5 £ per stk.

Ulemper: Sløj service i restauranten, ankom 21:15 og skulle sidde og vente selvom restauranten var halvtom. Jeg spiste en meget tynd og ikke spændende bøf, det eneste du kan vælge til er pommes frites og salat.

Fordele: Food was excellent and prices reasonable for an airport hotel. Restaurant staff were very nice.

Ulemper: Nothing.

Fordele: The room was clean, nice, and the service was spectacular. A great way to end our trip to London.

Ulemper: If it was a bit closer to the city, we would have stayed the entire time. BUT getting us closer to Heathrow was why we stayed there, so I guess it served an even greater purpose.

Fordele: Hotel was a nice place to stay overnight before a flight. Free service available to Heathrow if you can take your stuff to bus stop up street.

Ulemper: Room next to mine in stairwell is a bit odd and made it feel a bit uncomfortable

Fordele: Gorgeous entry foyer

Ulemper: Room does not meet a 4 star level, in terms of quality, decor & size

Fordele: Lovely hotel ideal for departing from Heathrow.

Ulemper: Concierge staff excellent very professional, courteous and extremely helpful thank you! Reception staff friendly and welcoming.

Fordele: Early check-in, friendly staff

Fordele: The style and decor of the hotel is lovely. The staff is friendly and helpful and the restaurant has wonderful menu, delicious food. If I stay in London again, I likely to stay at the Blu Edwardian.

Ulemper: Our stay was just for the night, and there was a great deal of jet lag involved. The hotel has less available restaurants at latter hours unlike other airport hotels in other major cities.

Ulemper: Having used the Edwardian many times over the years, although admittedly some years ago, I was very disappointed to see the downward trend that was evident in the hotel since then. The whole place presented as a shabby shadow of its former self. Corridor carpets especially did not look to have been cleaned for years and, despite being on a non smoking floor, there was a very strong smell of tobacco smoke evident in the room.

Fordele: Komfortabel seng, rent værelse, fantastisk executive lounge.

Ulemper: Ingen morgenmad til rådighed under opholdet, værelsesgangene lugtede muggent.

Ulemper: Transport fra lufthavnen om natten for mangelfuld, ikke til tiden, ikke efter tidsplanen

Ulemper: Vi havde en medicinsk nødsituation, som tvang os til at aflyse opholdet med ca. 24 timers varsel. Agent indrømmede system ville ikke lade dem annullere fulde omkostninger, men måske leder. Manageren var først i mandags. Hørte ikke tilbage. (Vil ændre score, hvis han sender beskeder til mig og forklarer, at min konto er blevet refunderet).

Fordele: Trods sin nærhed til Heathrow, var værelset meget stille samt rent, godt airconditioneret og stort efter europæiske standarder.

Ulemper: Nød det korte ophold før vores fly.

Fordele: Morgenmaden var fantastisk

Ulemper: Jeg fik en pakkelevering til hotellet, ingen var der til at modtage, og jeg gik glip af min pakke , jeg vendte hjem uden for, og vil helt sikkert miste mine penge, som jeg brugte

Fordele: Tæt på lufthavnen. Dejlige komfortable værelser. Executive-lounge. Morgenbuffet ikke

Ulemper: Ikke børn venlige. Ingen swimmingpool. Jeg er guld elitemedlem flere gange anmodet receptionspersonalet om, at jeg er berettiget til forbedret hastighed internet, men de aldrig varm tilladelse til det. Deres generiske WiFi var virkelig langsom. Selv om jeg var på ferie med min familie, men jeg arbejdede, og det var svært at downloade en vedhæftet fil

Fordele: Helt op til dato

Ulemper: Lille værelse

Fordele: Executive lounge

Ulemper: Lille værelse.

Fordele: Værelserne er komfortable og moderne. Lobbyen og deres pub/bar er meget rummelige og komfortable.

Ulemper: Endeløse korridorer, og små værelser til sådan et kæmpe hotel.

Fordele: Stor lounge, hjælpsom reception. Rabatpriser i forhold til andre hoteller i området. Udenfor indretning og nuværende renoveringer giver meget dårlige førstehåndsindtryk. Værelset var typ Marriott-type indkvartering. Jeg vil anbefale at bruge de ekstra $10+ til at bo andre steder, hvis det er muligt, men vil overveje igen til samme prisinterval, når renoveringen er afsluttet.

Fordele: Placering

Ulemper: Tilstand/indretning. Mad --- forfærdeligt!!! Syntes billigt for et Marriott --nu forstår hvorfor.

Ulemper: My holiday before was cancel ,and we booked another holiday, and the hotel was very good and let us change our date for the hotel for our stay, very very good thank you.

Fordele: Staff were great. Buffet was good value and tasty.

Ulemper: Charged for drinks we did not have. Concierge was not around when we wanted our bags. Shuttle bus to airport. Not easy to get to the bus stop from hotel.

Fordele: Proximity to Heathrow

Ulemper: No

Fordele: Clean, runway room,easy to find.

Ulemper: Went to see the planes, had a runway room. Small but just what we wanted.

Fordele: Great Breakfast, friendly staff

Fordele: I took the hotelhoppa shuttle bus (H54) from Bus Stop 17-18 for £6. The hotel is very nice, friendly staff and comfortable bed with quality linens. For dinner, the Fish’n Chips was great.

Ulemper: Very pleased with my stay.

Fordele: The room was a very spacious twin, there were plenty of facilities and the staff were very welcoming.

Ulemper: The view from the room could have been better but it was away from the noise

Fordele: Location was ideal, facilities were great, staff very friendly

Ulemper: Paid for the executive suit, was not informed that the lounge would be (happy hour and food) would not be served after 2100

Fordele: Great location, close to airport and good views of airport and runway, Good breakfast.

Ulemper: Inconsistent and confusing extra bed policy. Overall the hotel proves to be very difficult when trying to accommodate 2 children in a room.

Fordele: Nice beds.

Ulemper: No mini-refrigerator, no microwave. Nice little electric coffee pot, cups, saucers. No coffee to make with all that. Pretty sorry for the exorbitant rate we paid for the room. And no free airport shuttle. Won't be staying there again.

Fordele: Member lounge and lobby

Ulemper: Rooms and hallwsys are dated. Hard to roll luggage on carpet

Fordele: Clean and great location to hotel with a shuttle every 20 minutes to the airport. Good food and great staff!

Ulemper: None

Fordele: Location was good

Ulemper: TV stopped working. It was under some construction so there was noise. also we missed calculated our arrival day and wasn't allowed to change so paid for a day we weren't there

Fordele: Lobby and rooms

Fordele: Location is close to the airport and very nice inside. Did not try the restaurant as there is a really nice pub just around the corner. Better value for the money and the food is good.

Ulemper: A la carte pricing for everything. Feel like they will nickel and dime you if you are not paying attention.

Fordele: Proximity to Heathrow

Ulemper: Renovation noise

Fordele: Convenient

Ulemper: The standard lamp was missing from our room, we saw its photo for a similar room in the lift

Fordele: Very quiet and helpful

Fordele: The staff were amazing! They resolved issues quickly and are extremely polite and professional. Provided us with a very nice and comfortable room. The lobby looked really well presented in the evening, best hotel experience! Customer service and hotel hospitality kind, friendly, professional and quick to resolve issues! I would most definitely recommend and stay at this hotel again.

Ulemper: The T.V in our room kept turning off after every 2mins.

Fordele: Good breakfast choices, pleasant and accommodating staff

Fordele: Very comfortable rooms, suitable for work and rest, excellent facilities, good food, the gym and pool was an extra added joy!

Ulemper: Would have preferred a small fridge in the room instead of a tiller.

Fordele: Lige inde i Heathrow, som var meget praktisk for min elleve timers ophold og tidlig morgen tilslutningsfly. Jeg elskede den kloge brug af rummet. Meget rent og komfortabelt, det var perfekt til mine behov.

Ulemper: Jeg elskede den lille størrelse, men jeg havde også set billeder online og vidste, hvad jeg kom ind i. Dette er et mikrohotelværelse, som måske ikke passer til nogle rejsende.

Fordele: Meget praktisk for næste morgen-flyafgang. Personalet er meget venligt og ivrige efter at hjælpe.

Ulemper: Ekstremt lille og kun tilstrækkeligt. Kan være lidt støjende om natten.

Fordele: Location is the key advantage, right inside T4. Bed comfortable, if requiring some gymnastics to access. Served its purpose./

Fordele: good location

Ulemper: Rooms are not sound proof at all. Did not sleep because I could hear the constant noise from outside my room. Very unpleasant. This alone ruined the whole experience. Receptionist was gone for 15min when I arrived. Had to wait outside the door. He sent me to a room that was not cleaned from previous person.

Fordele: Bed was so amazing! And I’m a neat freak and the room passed my test. It was a journey to get to terminal 4 from terminal 3 late night, so i needed a cab but in the morning i enjoyed a free espresso and caught the train downstairs.

Ulemper: It is small! So do not be surprised, but if you have more than one person get a larger room than the standard

Fordele: I love the concept of these cubicles. I like the price. I love the comfy mattresses!!

Fordele: I didn’t know what to expect, but if I had had my expectations would have been exceeded! It is IN the terminal! I was offered a tea/coffee/water to take to my room on arrival and went back for more. Room was clean, nice cotton sheets, temp and lighting control. No wake up call, but you can borrow an alarm clock from reception. I had a single room, but the bed was bigger than a single. The bathroom/shower was a good size. I arrived late at night and was only in it for 4 hrs. During the day you can book it by the hour - I would definitely stay here again overnight or just for a couple of hours if stuck at T4 for a few hours to escape for a bit of peace and quiet. And finally, it was better value than hotels further away!

Ulemper: Nothing!

Fordele: The bed was really comfortable, the staff were very helpful and friendly, the food was cheap and excellent, and hot drinks were good quality and included.

Ulemper: The side of the bed was worn, and every room had two steps either up or down to the door. This was a bit of a nightmare with a heavy suitcase.

Fordele: Excellent location, easy check in, comfortable.

Fordele: I nærheden af lufthavnen. Gratis offentlig bus eller billig bus foran. Dejligt værelse!

Ulemper: Check-in efter kl. 14.00

Fordele: Busser til og fra lufthavnen kører ofte og kører direkte til hotellet. Og en af de bedste priser, du alle finder på et "dejligt" hotel.

Ulemper: Lufthavns-shuttle ville være rart ... men forståeligt for prisen.

Ulemper: Små værelser, føles som du er på en billig krydstogtskib. Man kan høre at gæsterne ved siden af, ovenpå og nedenunder. Har brug for at sove? Find et andet hotel

Fordele: Tæt på lufthavnen.

Ulemper: Meget lille og trangt, dystre værelser. Frygteligt brusebad. Morgenmadsbuffeten var ude af næsten alt.

Fordele: Hotellet er beskidt

Fordele: Nem check-in og let at checke ud.

Ulemper: Personalet var ikke så venlige, som jeg havde forventet.

Fordele: Alt var rent og indbydende. Personalet var venligt og værelset var dejligt. Jeg var i stand til at sove godt.

Ulemper: Badeværelset var lidt besværligt men ok

Fordele: Pris. Beliggenhed. Fantastisk personale

Fordele: Meget hjælpsomt personale, let taxitur fra Heathrow lufthavn. Egen bar og morgenbuffet.

Fordele: Det var rent. Vi var der mindre end 12 timer.

Ulemper: Meget lille. Ingen steder at lægge vores bagage ud over gulvet. Jeg ville ønske der var vaskeklude.

Fordele: Excellent customer service. All staff (reception, cleaners,..) were very professional, kind and helpful. They accommodated all my requests in a courteous and timed manner. Extremely clean and functional, very comfortable bed. Very Good value for money. The lights in the bathroom were quite dim, which at the beginning I thought was not good but then I actually got to appreciate their relaxing effect.

Ulemper: No toilet brush!!! Apparently cleaners use one toilet brush for all rooms!! This is not hygienic. The window was quite small. The menu had too few light/healthy options.

Fordele: Friendly staff

Ulemper: Pillows hard

Fordele: Staff was very helpful and location was near the airport

Ulemper: Food

Fordele: Staff responded so well to a difficult situation - corona virus lockdown

Fordele: Was convenient after a long flight

Ulemper: Was kept awake through noise

Fordele: We usually use this hotel as an overnight stop before heading off to a break in the sun. This time we stayed three nights on our way back home due to the coronavirus problems. Obviously the hotel was in lockdown mode but everything was fine and we were able to have room service.

Ulemper: Nothing, under the circumstance everyone did the best they could.

Fordele: Great service, friendly staff.

Ulemper: Pillows were very hard.

Fordele: Close to the airport and for a small cost you can catch a bus that takes you straight to the terminals.

Ulemper: Breakfast starts too late.

Fordele: Functionality.

Fordele: Staff were all absolutely outstanding.

Fordele: The rooms were very quiet. You could take free public transport to this hotel and walk about half a block.

Ulemper: Softer towels, soap not liquid soap, decaff. coffee. Good value doe money.

Fordele: The restaurant was reasonably priced and the wait staff were friendly.

Ulemper: The location is horrible. There is nothing within close walking distance aside from a bowling alley. The hotel lobby is nice but the remainder is run down. The AC in the room moaned and groaned all night and the beds were not comfortable.

Fordele: Tæt på lufthavnen Med bustransport

Ulemper: Jeg har ingen klager.

Fordele: Dejligt værelse, god morgenmad på sengen.

Ulemper: Meget larmende fest i lobbyen larmede på hotellet indtil klokken 1 om natten. Det var en skuffelse. Internettet var middelmåditg i bedste fald.

Fordele: Meget venligt og hjælpsomt personale Gratis transport til og fra Heathrow

Ulemper: The hotel was crazy huge but not in a good way. Like, I felt like I was in a Hotel California or something. Maybe a few maps in the many hallways, corridors amd wings of the hotel would have been helpful

Fordele: We always enjoying staying at this hotel but the refurbished rooms are amazing, the beds are lovely. Hassan took care of everything, a credit to the hotel.

Ulemper: Nothing.

Ulemper: Dårlige medarbejdere især deres medarbejdere Hassen som heletiden skulle stirre på mig og mine venner som havde booket værelse virkelig upassende

Fordele: Morgenmaden var kedelig, men kaffen var fin. Sengene var gode at sove i.

Ulemper: Hotellet virkede slidt og der var pletter på det ene sengetæppe.

Fordele: It was easy to check in, find the room, and everything that we needed was availalbe in the room. Restaurant food and staff were excellent.

Ulemper: trying to figure out how the shuttle to the airport worked wasn't easy, we called down to the front desk atleast 5 times trying to sort it all out. But in the end it worked okay. They said that the shuttle driver would have change(cost 5 pounds) he didnt

Fordele: The room was clean, comfortable but was not supplied hand towels for sink or cloth for body. The towel supply was disappointing. The blankets and bed were very comfortable

Ulemper: Lodging price was very reasonable but the bar prices seemed high and the 12% added gratitude charge was annoying since the rest of the country 10% was acceptable Was surprised that the Hoppa took so long snd that a taxi was £18 to the airport

Fordele: Great staff, clean and modern facility, perfect for what it is. If you have a trip in or out of LHR this is a great place to spend the night. I'm happy with the Leonardo brand and have found them to be consistently good in the multiple properties I've stayed at.

Fordele: The location and the front of house staff very pleasant

Ulemper: The food in the restaurant

Ulemper: Room was smelly and we had one towel for two guests. Badsheet had spots, however our had changed on request.

Fordele: Great airport hotel. Restaurant and Bar onsite and Hoppa bus stops there. Comfortable room. Good service

Fordele: Liked the convenience of location.

Ulemper: No heat and bathroom needs to be updated.

Fordele: Morgenmaden er meget god. Transport er praktisk. Det er sikkert, så du behøver ikke at bekymre dig om at komme sent til hotellet.

Fordele: Fantastisk morgenmad. Gåafstand til en god engelsk pub. Meget rent og roligt, trods nærheden til lufthavnen. Overkampe her er et godt valg til at bryde benene på en meget lang flyvning (f.eks. Mellemøsten til Nordamerika). Venligt og hjælpsomt personale.

Ulemper: Det er latterligt, at Hoppa-bussen koster 9 pund pr. person for at komme fra lufthavnen (returrejse). Fra stueetagen har elevatorerne brug for deres værelseskort til at fungere, og de ville kun læse vores værelseskort sporadisk. Føntørrer var i stykker.

Fordele: Praktisk i forhold til lufthavnen

Ulemper: Ingen gratis shuttle bus. Skal betale 5 britiske pund. Vores Airconditioningen var brudt sammen i midten af den nat. Lang gåtur til enhver nærliggende butikker eller restauranter. Ca. 1/2 til 1 kilometer lange tur. Ok, hvis det er en god dag. Ikke så godt på regnfulde kolde dage. Også underbemandet.

Fordele: Hotellet var fantastisk ift beliggenhed og pris. Restauranten var super! Maden og personalet var fremragende.

Fordele: Rent og komfortabelt

Fordele: Da vi vendte tilbage til USA fra en europæisk tur, var vi nødt til at flytte fra London Gatwick til London Heathrow sent om aftenen, og derfra afgår der næste morgen fra London Heathrow. Hilton Garden Inn var ideelt. Det ligger tæt på Terminal 4, og gav os et godt sted at bo om natten. Personalet er meget hjælpsomme.

Ulemper: Jeg kan ikke tænke på noget

Fordele: Helt nyt, dejligt hotel og et fantastisk Garden Inn. Komfortabelt og rent. Dejligt personale i baren og check-in. Nem adgang fra Hatton Cross metrostop.

Ulemper: Læste i en anmeldelse, at der var dårlig transport, og jeg er enig. Dyrt til 4,50 pund hver gang. Værre endnu var den sure, uhøflige, lidet hjælpsomme idiot der kørte bussen. Forfærdeligt.

Fordele: Walking distance to Hatton Cross station. Comfortable room.

Ulemper: Taxi was 10 minutes late because he was asleep behind the hotel. Nothing much around there to walk to.

Fordele: Clean

Ulemper: Location

Fordele: The price was very competitive.

Ulemper: I felt it was too cold in the bar / eating area .

Fordele: Room was spacious Breakfast amazing !

Fordele: Easy, simple, good

Ulemper: The only reason to stay here I waiting for a flight there is not much else around

Fordele: Breakfast

Fordele: Staff was great especially the lady at front desk who checked us in and the lady in the restaurant/pub. Food at the restaurant was good too.

Ulemper: The only thing we didn't like was that the walls were thin (my husband swore he could hear the person in the room next to us snoring!) and that the shuttle listed as an amenity is actually a bus service for fee. Not very clear in the booking.

Fordele: Convenience

Fordele: Good front desk staff, bar staff excellent, gym good, 3 min walk to tube

Fordele: I like the location to the tube station, the cost of the car parking as I can leave my car while we travel into London. The bed is as always lovely and comfortable.

Ulemper: I frequently use this hotel and never before been so disappointed with the service. Checking in 1 hour early, got charged £10 extra. Was it really so busy that an hour made such a difference considering the Coronavirus we were probably one of the few people there who knows? The staff were miserable at check in. The sofa bed not made up, the fridge was awash with water which we had to mop up. There was minimal towels and the light did not work. Two teabags for what should have been three of us but then it was two due to illness. Renovation taking place in the foyer which has been going on since we visited in November. Some of the desk staff were pleasant others treated us like a nuisance. I usually enjoy this hotel and it's location to the tube station suits us; but after this experience I may decide to take my business elsewhere. I don't usually mind the cost but this visit I felt was overpriced and I was glad to leave. I would not subject anyone to the sofa bed, pillows not supplied but cushions were.

Fordele: the front desk staff very accommodating, as we arrived early from the us, she advised us to have breakfast & get settled first & she would do her best. before our meal was done she came to advise us both of our rooms were ready. Now that is service.

Ulemper: I needed an airport shuttle, I assumed it was provided by the hotel? It was not as we boarded shuttle we were told it must be pre paid by apple pay or cash. we did not have currency yet after flying 22 hours. not the best first impression of London to st

Fordele: Beliggenhed og venligt personale

Ulemper: Renlighed

Fordele: Havde et uventet mellemstop I LHR. Hotellet var praktisk i forhold til lufthavnen. Venligt personale, blev opgraderet til et Club floor værelse. Værelset var dejligt, rent og komfortabelt.

Fordele: Staff

Ulemper: No

Fordele: Quiet room.

Ulemper: No shuttle pick-up at Heathrow. Furniture was somewhat shabby. No bath mat. Staff too concerned with the fancy business customers. Refrigerator had confusing instructions.

Fordele: Staff were pleasant and very helpful. Restaurant were under pressure (all flights cancelled due to storm) and staff excellent here. Room was clean and good standard.

Fordele: The very supportive staff. They were respectful and polite

Ulemper: To be honest the hotel was great

Fordele: Large beautiful bathroom Great breakfast buffet

Ulemper: The room was shoddy and dull Air conditioning was tricky to control The hotel is huge and more signage is needed

Fordele: Everything is in one place with a few different bars and restaurants to choose from. And the staff were very friendly and helpful.

Ulemper: Nothing

Fordele: Location

Ulemper: We booked this specifically for the pool for our daughter before a LONG flight home...but the pool didn't open until 4 pm so we couldn't even use it!

Fordele: Convenient clean and nice larger room!

Fordele: Staff was amazing. Such a lovely and professional service.

Fordele: Location

Ulemper: They charged for both parking and the AP shuttle event though they were only 4 minutes away

Fordele: Hotel is in v good location , near bus stop , near McDonald but hotels room furniture is v old looking, I doubt it is 4 star. One MOD was so rude literally grabbed one paper from my hand when I asked him for adjust the breakfast voucher dates.

Ulemper: Hotel room furniture is v old. One manager on Duty was v rude, he did what I asked him but with attitude and rudeness, grabbed voucher from my hand .

Fordele: The location, and restaurants inside were great.

Ulemper: I ordered take out from the Indian restaurant to take back to the room, however they didn't provide plates or silverware. I incurred am additional fee from the hotel room service for eating utensils. This I found unacceptable.

Fordele: Personalet var meget hjælpsomme og venlige. Værelset var rent og pænt møbleret.

Fordele: Tæt på lufthavnen og gratis lufthavnsbus.

Ulemper: Meget almindeligt.

Fordele: Tæt ved lufthavnen.

Ulemper: Værelset var lidt beskidt.

Fordele: Fantastisk beliggenhed med gratis transport på byens busser. Værelserne er små, men rene og effektive, mere end tilstrækkelige til en overnatning. Sengene meget behagelige. Restauranten har en enkel menu, men gode drikkevarer. Ingen kommentarer til morgenmaden, da vi var nødt til at tage et tidligt fly.

Fordele: Der er gratis transport fra lufthavnen, der stopper ved en pub, kun 5 minutters gang væk. Det blev ikke godt fremmet. Hotellet ligger kun 10 minutter fra Terminal 5.

Ulemper: Den engelske morgenmad er ikke inkluderet (dvs. æg, pølser osv.), men koster 5 pund. Den kontinentale morgenmad er dog tilstrækkelig med hårdkogte æg, skinke og ost.

Fordele: EZ Eats i hotellets restaurant.

Ulemper: En smule støjende på første sal.

Fordele: Vi blev mødt af en venlig professionel, der besvarede alle vores transportspørgsmål. Værelserne var rene. Morgenmaden var fantastisk og beliggenheden til offentlig transport og LHR er fremragende!

Ulemper: Intet

Fordele: A modern, nicely designed hotel that is good value for money. The continental breakfast was good, since the UK is more or less in lock-down you get your breakfast and then take it to your room. There's a petrol station next to the hotel that also has a small shop and sells alcohol. A taxi from terminal 4 costs about 17 pounds. Alternatively you can get the free train between terminals to go to Heathrow central and then take the bus (both are free). Bus stop is just outside the hotel.

Fordele: Great location for Heathrow. We caught the free bus just opposite the hotel and were at the airport within in few minutes. Staff were helpful and there was plenty of choice for breakfast.

Fordele: free shuttle to hotel

Ulemper: there is an option at the bookings.com site to ask for transfer. but the do not provide it from airport to hotel. but they do from hotel to airport. i can be better show on the website it works like that.

Fordele: Clean and in a perfect location. This time I had the view of the runway and it was just amazing.

Ulemper: There is nothing I don’t like. They just thought of everything.

Fordele: Everything

Fordele: Friendly Staff, immaculately clean

Fordele: Super god service og venligt personale. Internettet fungerede over forventning men ikke perfekt.

Ulemper: Ingen vandtryk, hvis man vendte bruserhovedet opad kom vandet knap nok ud af bruserhovedet. Dette gjorde ethvert bad ubehageligt og ikke en afslappende oplevelse. Værelset var rengjort da jeg ankom, men væggene så beskidte ud. Toilettet lugtede af cigaret røg al den tid jeg var der. Maden var kvalitet men smagsløst.

Fordele: the facilities

Ulemper: service

Fordele: Super fint hotel til pengene. Rent og gode senge, og lydtæt værelse. Man kan tage lokal rød bus fra heathrow gratis, holder lige udenfor døren. Vil helt sikkert bo her igen.

Fordele: The room was clean

Ulemper: Would have perfered a hotbreakfast for the price, carded light switch awkward, no hair dryer or iron

Fordele: Cheap and very nasty

Ulemper: Dirty, unclean smelly room. Staff were unhelpful!

Fordele: Staff super nice under current restrictions trying to do the right thing. Secured a good price, with late checkout and breakfast included. Breakfast was fabulous for a continental. Had a very comfortable sleep, dark room with black out curtains absolutely no noise. Hot shower on arrival was heaven after long flight. Wouldn't hesitate to recommend for airport stay. Bus free from terminal to the door.

Ulemper: Nothing of note! Fair play for supporting the travellers transiting due to the corona crisis.

Fordele: Personalet var helt i top. De var alle meget venlige og gjorde vores ophold ganske underholdende.

Fordele: Rigtig god service ved indtjekning

Ulemper: Der var alt for varmt på værelset, og selvom vi skruede ned til minimum temp (der stod 16 grader på displayet, men virkeligheden var nok nærmere 25 grader) var det ikke til at sove for varme. Der var ingen vinduer der kunne åbnes.

Fordele: Nice and clean hotel

Ulemper: Staff enters the room without knocking so if you want privacy this is not the place!

Fordele: Good location, good property

Ulemper: Bad service. I have experienced racism by some of staff. Very late service

Ulemper: I booked because it was so close to the airport and had an overnight layover. In the morning, I came down to get a taxi and was told it would be 45 mins! I ended up downloading Uber and it took about 20 mins but this is something that DEFINITELY should have been warned about when checking in (considering my plane ended up taking off about 400 meters from the hotel).

Fordele: The staff were so friendly and the room was amazing. My room was 10 times better than I expected. So many facilities and room was so spacious.

Fordele: Spacious, clean and modern rooms.

Ulemper: No windows in the room except one small window in the roof. Hallways were like labyrinth. No free shuttle to and from hotel to airport (have to wait for airport bus) and pay 6 pounds a person.

Fordele: The room was nice and the staff really good considering they were under real stress due to covid pandemic

Ulemper: What wasn’t good was arriving there in the currently climate with corona... so this is not really about the hotel itself more about the current situation

Fordele: ringe shutle bus service. Lang ventetid of offentlikg bus.

Ulemper: Langsom checdind og kun een medarbejder ved pulten. tog mere end 30 min for at checke ind og faa vaerelse Sor utolmodighed blandt gaesten

Fordele: Først kunne jeg ikke reservere værelset gennem hotellet. Jeg blev tvunget til at reservere med tredjepart online. Mit badeværelse var oversvømmet, da jeg havde taget et brusebad, på grund af brusebadstærsklen. Jeg havde opgraderet mit værelse bare på udkig efter en kingsize-seng. Det eneste ledige værelse var et sødt, som havde kostet mig 275,00 pund. De kompenserede mig kun for 50 pund for et iblødlagt og vådt badeværelse, som jeg var nødt til at moppe med alle håndklæderne på værelset.

Fordele: Relativt rent

Ulemper: Jeg valgte hotellet på grund af dets angiveligt overlegne pool og fitnessrum, men de lukkede lige efter jeg ankom. Hvorfor ville et lufthavnshotel lukke sine faciliteter om natten?

Fordele: Tæt på lufthavnen til vores afrejse hjem den næste dag koster det at lave vores eget kaffe og te mini køleskab i pæn størrelse badeværelse

Ulemper: Var nødt til at gå langs en gang ned ad gangen for at få adgang til en elevator til 2. Sal og så var nødt til at gå tilbage ned ad en anden lang gang, der var urin i toilettet på vores "rene" hotelværelse, og TV'et var alt sammen klar - det efterlod os spekulerede på, om vores værelse virkelig var blevet rengjort , ingen ekstra puder eller tæpper

Fordele: close to heathrow airport and public transportation. Very quiet. Very nice room.

Ulemper: Nothing.

Fordele: The location was perfect- just across the street from the airport. When we arrived a bit stressed as we were trying to quickly get home to Canada, the staff’s calm relaxed demeanor put us right at ease. They were friendly and efficient and got us checked in quickly and safely. During this pandemic and among construction we felt that they went above and beyond. The room was spotless and cozy. Even being right across from the airport it was very quiet. Thank you for everything!

Ulemper: Loved everything!

Fordele: Stephen, the concierge , was unbelievably calm and helpful under extremely stressful times. Due to the Corona virus, we needed a room with twin beds. He took time to help me and did not rush me to make my choice.

Ulemper: The closeness to the airport. The staff, the rooms.

Fordele: Comfy rooms and conveniently located near Heathrow Airport. The hotel manager is a lovely gentleman who resolved a very minor issue we had quickly and efficiently. Would definitely stay again if I needed somewhere near the airport.

Ulemper: The hotel is SPRAWLING; I have never stayed anywhere so large and getting around was difficult and time-consuming. I booked a taxi at the front desk to get us to the airport and I was advised it would be about £25 with the company the hotel uses. I cancelled the ride and immediately ordered an Uber. There's plenty in the area and it only cost £7.

Fordele: The breakfast was nice, room was of value as well. The staff was by far the best, very understanding and accommodating to my questions and needs!

Ulemper: Wish there were better amenities, room could have also been a little cleaner as there were rubbish around the room

Fordele: distance from the terminal

Ulemper: all was ok

Fordele: The service, room and location were good.

Ulemper: The evening menu was disappointing. it was very basic. We would have liked more choice.

Fordele: The reception staff were very friendly and helpful, it’s so hard for them in these current times. It also felt very clean, wherever I went there were staff cleaning which was especially reassuring at the moment.

Ulemper: N/A

Fordele: Staff was excellent; restaurant good; location great

Ulemper: Very slow and difficult to maintain internet connection via Wi-Fi; slow drains; only one towel in bath although reserved room for two; expensive, though reliable, airport shuttle service

Fordele: Comfy bed and they brought me a heater when I asked.

Ulemper: I asked reception to book me a taxi for 10.15 so that I could have done breakfast using the voucher I’d already paid for and it arrived straight away, so I wasted £10!

Fordele: I had a very long overnight flight and exhausted due to this I missed breakfast. I asked at the restaurant and the really kind gentleman was unable to get me a cooked breakfast but went out of his way to find me some cereal bars. It doesn't sound like much but I had just lost my job overseas due to covid 19 epidemic and was definitely jet lagged. His act of kindness really made my day. It is the small things that make the biggest difference. I didn't get his name but he look9 of Indian decent mid 20's to 30's. Very bubbly and insisted that he got something for me to eat. A great addition the the restaurant team.

Fordele: Hotel lobby is clean and pleasant, Hotel receptionists were friendly and professional.

Ulemper: damp smell in the room I stayed, shower is terrible and splashed all over.