I liked the location. It was convenient for the shows and attractions. Our toilet was not clean and we had to clean it before using. We were on our honeymoon and couldn't be intimate because there was a family next door with kids that were loud and we could hear all thier conversation so we knew they'd be able to hear us the walls were that thin. Great honeymoon! At checkout I noticed they had double charged my account and asked to have it fixed. Was told it was and saw the credit to my account. The next day I had two more charges to my account and when I called the hotel no manager was on duty and the lady on the phone was rude. At this point I've been charged 3 times for the same stay since I've gotten no resolution.
Not only was it a beautiful hotel, but it the rooms were a lot nicer than we were expecting. Our room had a mini-fridge, microwave, a table for two, a desk, and chair. We loved the jetted bathtub and the bed was super soft. There was a stench in the hallway that made it less appealing. The stench in the elevator was even worse and it seemed that the elevator floor hadn't been cleaned really well. Also, while loved the jetted bathtub, it apparently was leaking. My husband had gotten a call that it was leaking while I was soaking in the tub. We didn't know where it was leaking from.
We liked the comfortable beds, indoor pool, location, and free breakfast the hotel needs to replace their carpets in the main areas. The room could have been a bit cleaner, but it wasn't bad. The bathroom floor needed mopping. Pool was cold.
Worst experience ever Worst experience ever
excellent breakfast comfortable beds lounge with entertainment and very nice pool.
Great location Although it was free, the breakfast was lacking
Location, hot breakfast, and location.
Location was good. The lodge feel was nice It's pretty run down, carpet stains, Ac broken, hot tub out of service, water temp would spike
I liked the overall theme of the lodge; rustic mountain lodge. The lodge was outdated. The carpets in the common areas were largely stained. The door to our room was not installed properly or the building has settled; I could see people passing while in my room which means, they could see me as well. Although our room was tidy and appeared clean, with all the extra paint and wall paper on the walls; it gave the illusion of being unkempt.
We liked how close it was to everything on the strip. It was old run down and bland. There was not any comforters on the beds and the beds were old and hard. It felt like going to grandmas house from the 70's and the decor had not been updated.
Arriving the front desk girl was very nice and very helpful. The bed's were HORRIBLE! They were NOT pillow top as stated and quite honestly I always go by reviews when booking a hotel and pretty much majority liked the beds. If you are a single person you may but sleeping with your spouse we ended up in the middle of the bed. We laughed of course but after the 2nd night it wasn't funny. Uncomfortable and miserable. Our room was not easily located which was also disappointing considering there were only a few other cars there.
Clean rooms, nice people, good breakfast, plenty parking Had to leave.
The room vas clean, the bed comfortable There was not a freezer in the frig.
very nice front desk personel multi story, steep parking lot
Very polite staff. Very prompt with your request. Great breakfast.
They had a nice hot breakfast for us, the pillows and bed were comfy. The room was clean and the bathroom we were in was huge. I didn't get to stay longer this trip!
They room was amazing very comfortable and clean Not having the vending machine around our room
1st floor The walls are thin people walked over my head all night. The light bulb was blown out over sink. Closed in smell old funiture.
It was a bed.... That is the only positive thing I can say. The room smelled like must, we asked what could be done. He came down and sprayed fabreeze. We got a candle for the room otherwise it would not have been tolerable! There were two cob webs with small spiders in the tub. The breakfast was cereal and waffle
Not Much, just the price The breakfast area was small, waited 20 minutes to make a waffle, No hairdryer in room, tv was blurry, static, should have been updated. I think 1999 wants there tv back. Room lacked luster, boring looking
It was clean The beds where very small and we had to keep asking for towels because they would never have them in the room.
Very clean. Very friendly No
Easy check in I did not like the fact they prefer charged my credit card $25. Still waiting for charge to be taken off
Close to the strip. Clean. Nice guy at the desk.
This guest did not leave comments about this hotel.
The location. The can change the interior design. Also, breakfast options should be a little more.
Location was close to theater. They charged an extra $20 when you check in. 'A security fee.' He said it would be credited back.
Location The towels where mixed match and frayed. Need major updating.
Great Location very near to Strip and just beside the water park. Daily charge need to 20 percent less would be great.
location was ideal, off of 76 but close enough to make getting to attractions easy. Clean an comfortable rooms and good price in comparison. No coffee pot in room.
The swimming pool was nice My room smelled like urine and had to stay in it for two nights. They couldn't moves us until the third night. Ended up getting a scented candle to burn to freshen the room.