Cambridge Hoteller

The staff are very nice and accomodating. Rooms are comfortable and include wifi. The restaurant is just ok

It was comfortable. The staff was awesome. It was run down and the parking was over priced considering there was a lot of empty parking spots and outside the city.

Parking shoub be free.... One reazon i change to anotyer hotel.... But the night i stay was perfect.. Larry G

breakfast was very good comfort parking was an additional coast. We had two cars $80 total you can hear what is going on in the whole way and next-door room

loved my room and the location!

Hotel is clean and comfortable, Free wifi. High parking costs

Special thanks to Maria at the restaurant, and Roe, the omelette chef for outstanding service. Nothing.

All of the staff were so incredibly friendly and helpful. In particular, Daniel at the front desk and Paul at Sidney's. They went out of their way to give us insight and recommendations regarding the area and just went above and beyond in general. The king bed was very comfortable and the 3rd floor roof garden was beautiful! We had a view from our room and were so pleasantly surprised. We spent quite a bit of time in it and feel that it's a great selling point for the hotel. The hotel is very beautiful with spectacular modern lighting and art. We spent some time at Sidney's both eating and at the bar and found the food and drinks to be very tasty and reasonably priced. The breakfast buffet was delicious and had many options. The room could use some deep cleaning. The headboard, chaise, and pendant lamp had very noticeable stains on them. The air conditioner was very noisy when it kicked off or on, loud enough to wake us up during the night.

Extremely nice facilities. Sharp hotel. Fantastic location / proximity to attractions

Excellent location. Right next to MIT and Novartis. 1) The temperature in the breakfast room was a bit COLD. It is a large room and one entire side is windows. I visited in mid-November. I wonder what it is like when winter sets in. 2) The water pressure in my shower was on the low side. 3) The fan in the climate control is noisy.

Fantastic Staff and accomodations. Great access to the T and Boston.

The staff were so helpful, they accommodated all of our needs, room service was great, a bit pricey but the breakfast was good. Overall our stay was amazing. We have stayed before and came back because the motel is spotless the beds are clean and cloud like. We will be back again.

Location is fantastic--easy walking distance to all the places of interest. Hotel is itself a historical landmark. Room was rather small, no free wifi.

Location.

This hotel for the amount I paid was really above my expectations in terms of service. Location is very central to the historic district, entertainment, food shopping. The hotel itself has a rich history and great to wonder through it. Would stay here again.

Samantha was great as we were checking in. We were a little early for check in so she said the hotel would hold our bags while we toured the city. She came through on the promise of a room with a better view. So happy with the room that over looked Kings Chapel and Old City Hall. The hotel is right in the middle of everything, easy walking distance to anything. Beds were comfortable. Room was a little small but wont stop me from staying again. No free WiFi.

Not a detail was missed. Truly a 5-star experience!

All very clean. Great view. Great location 1. Only one drawer 2. No desk or desk chair 3. Lighting was strange. 4. No "instruction" sheet.

Location to the T- able to access the whole city from the hotel Room was small for price

Close proximity to T stop is ideal. Bed was lumpy, hot water in sink was dangerously scalding.

My wife and I stayed for a getaway weekend at the Boston Park Plaza and we had an amazing stay. Arriving into the hotel we were greeted immediately by staff and checkin was quick and effortless. The room was immaculate and the bed was comfortable . Before going out for the night we enjoyed drinks in the hotel bar and the staff was amazing. We would highly recommend this hotel

Excellent customer service. A minor complaint concerning a fee was dealt with quickly and expeditiously Room was rather small but quite adequate for one person, nice park view

Location, facilities Nothing

For one day and night after eye surgery my husband was completely blind. Please give high thanks to the doorman who helped him into the cabs or hotel lobby. After the bandages came off he could again see! Thank you Ma Eye and Ear and Park Plaza Hotel.

The staff went above and beyond to make sure that I had everything that I needed. Everything was clean and beautiful.

Amenities, seating, microwave and fridge requestable Lack of free wifi. Food and restaurant too expensive.