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the friendly and helpful staff. the bathrobes and bath products. we did not bring our pet but we like that the hotel is pet friendly and would consider staying there with our pet. liked the complimentary glass of wine we couldn't think of anything
Hotel staff was great.Loved the pet friendly environment.
location and a safe area friendly staff , luxury hotel
Comfort was good and staff was really helpful. the upholstery and wild animals fur decorations of my room! Gosh, how kitsch! ;-)
Staff is professional and very nice and helpful. Hotel is well kept. Excellent free coffee in the morning. Water in the evening. Parking is not free but reasonable. Beds are very comfortable. Cute pets in the hotel sometimes.
The staff was professional and patient. The room was wonderful. Nothing.
Stylish, very friendly and helpful staff
The Conceirge did a fabulous job!
The bed was very comfortable and the robes were a little wild but very nice. Room was clean. Decor was a little over the top in the rooms themselves but the common areas were very nice.
Excellent hotel- would defintely stay there again.
the hotel staff were great..their check in was so fast and you'll really appreciate that after a long trip..also they got a freindley room service staff..it's a nice small hotel with nice views i didn't like their breakfast..not much choices.. and apparentley am not used to help yourself services....
the room was clean and confortable. the breakfeast and the free parking was appreciate.
Clean Quiet Allowed to park (free) early before check-in Location great for accessing the T I had car trouble, and all I was told from the staff was "Call AAA". There was no request if I needed any assistance or followup. Area around hotel not very nice
Nice, good breakfast. Good location for parents of Harvard students to stay. Roads a little confusing
poor location. small room without closet. overpriced.
The room was clean and comfy and the breakfast every morning was pretty good. Also close to a shopping mall. I did not think it necessary that they replaced my soap and towels every day without me asking for it (I did not throw the towels on the floor). I reckon resources can be saved.. Hotel staff was a mix between very friendly and kinda blunt-friendly. If you need to be in the city center, it is a bit out of the way (but well accessible with the T).
it is near subway o boston and it is near mit
The staff was very friendly, i hat a minor problem with my room, but they gave me a new room immediately. I will never get used to eating out of a plastic plate using a plastic knife, but it is probably a typical American habit ...
Its location was great. Next to a mall and a short walk to a strip mall and next to major attractions and public transportation. I was extremely disappointed in the breakfast that was served and the amenities that either they didnt have or were not mentioned to me by staff. The breakfast for me is why i choose this hotel brand. I have in the past stayed at the hampton inn and found that the breakfast was wonderful. Although it was a buffet style the food was barely warm and was not of the standard i had been acustomed too. the first morning there were no eggs and the second morning there were unusual lookng eggs in which i had to ask what they were. breakfast is the most important start of the day and had id known that the breakfast was not going to be up to parr i would have stayed at the days inn just down the street. i will think twice before making my choice
Very friendly staff Location was not very nice.
Very clean. - The free breakfast is terrible. - The wifi is very slow. - Rooms are very old-looking. - Way too expensive for what it is.
Location to the T- able to access the whole city from the hotel Room was small for price
on the T very basic room for the price
Close proximity to T stop is ideal. Bed was lumpy, hot water in sink was dangerously scalding.
The location. They offered none of the amenities that typically are offered free at any other hotel I have stayed in. Very low value for the top money they ask for. I won't be staying there again on my next trip to Cambridge.
Nice view, good shower, renovated lobby Room was old and unremarkable
I was very pleasantly surprised at the overall professionalism and courtesy of the staff. The location cannot be beat if you're visiting MIT.
Convenient location. Clean room. Very helpful and pleasant staff. It's shocking that for the price you pay for a room at a Marriott that Wi-Fi or wired Internet connectivity is not free. Really? Bathroom vanity was very small, too small for two people to be getting ready at the same time. The under-mounted bathroom sink wasn't installed under the granite, vanity top correctly...surprisingly low build quality or QA, again, for the price of a room at a Marriott.
Great staff Goog location Goodl value Everything
They hotel was very nice but the staff were even nicer. Except maybe the valet guys. They seemed bitter but it was very cold outside also. The 38 dollars a day to park your car at the hotel.
Clean, Warm, nice rooms and great staff. I would stay there again. No negatives.
I liked both restaurants inside. It was very clean. The staff were amazing. It was a great experience.
The front desk staff was friendly and expedient. Great location, right on the water -- excellent running trails. All rooms have waterfront views. My room was clean, comfortable, and updated. There are set taxi rates from the hotel to the airport -- so be sure you get the negotiated fare! Art Bar had slow service -- I would recommend leaving the property to eat.
The hairs in and around the tub were so unpleasant, I spent about 15 minutes cleaning the tub before I could use it. Shampoo from dispenser does not lather. How many people touch those nasty things??? It also fell off the wall when i was trying to dispense shampoo. We were interrupted twice due to smoke complaints on our floor. We smelled it too. The kids next door screamed and ran around until about 11. But I booked this room JUST to get some peace and quiet while working on an important project for work. That didnt happen. If i knew the night would go like this I wouldnt have spent 200 dollars. Also, the beds are extremely uncomfortable and there is no extra blanket to be found anywhere in the room.
The staff were very friendly, very accommodating. Valet, front desk, in room dining, and bell service all exceptionally hospitable Wish windows/ view were bigger
great dining on the riverfront. Friendly staff Food and beverage excellent. Would be nice if they had more vegan/vegetarian choices.
24 hour gym Complimentary wireless Location far from Beacon hill Construction
the staff late cleaning
The location, view and Ambiance/decor They charged $40 a night to park my car!!! It should be included or at least a lower set price!.. Also: bathroom vent was not working Gym facility needs updating too!
Everything was modern looking and a great location Too pricy for a thursday night
The first room we were assigned to had beer cans in rubbish and appeared someone had laid on the bed and watch TV after the bed was made up. We told the front desk and we were immediately moved to a clean room and offered several apologies for any inconvenience. I appreciated the help very, very much. not a thing.
The front desk staff was friendly and helpful in helping us select a place for dinner. Room was worn out. Bathroom was dirty.
The rooms were clean and fairly comfortable- breakfast was pretty decent Very basic accommodations - staff was sometimes nice sometimes seemed to be indifferent- when we left we asked if she could call a cab and she did however the cab she called was unmarked he didn't help with bags and there was no meter and he charged us far more than it cost on the cab ride we got in our own. I only mention this because it seemed like this was someone she called all the time and I wouldn't recommend using them anymore. Seemed odd
The staff was cordial and helpful.
room was very comfortable location
Size of Room---Service was great The noise from the street. Instead of bar soap I like bath gel. The trip to TD Garden was listed as 1 mile--That is not walking--maybe b the T
- Huge selection of complementary breakfast - Convenient location - Flat screen TV - Nice, clean, and cozy room - Gym with TVs - Free unlimited hot chocolate/coffee/tea in the lobby - $40/night parking
Nice breakfast included Located near most attractions Clean Friendly staff Self parking
Why can I not include my Marriott rewards number in the Kayak reservation?
The place is clean, incredibly helpful and friendly staff, upgraded and modern hotel, tvs are really nice The cleaning products smell or residue is so strong. Made my eyes water and burn and inside of nose burn. The staff were very kind and moved me to another room. But smell and chemicals still there. Kept window open entire stay. Also, parking is $35.
Friendly staff, amazing breakfast and close to the transit!! Definitely would stay here again!!