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There needs to be an exercise room.
Water sink doesn't drain well.
Quite and clean Microwave was lacking
We were very happy with our stay. The exterior could use a little updating. However, the rooms have been updated and were nice. We couldn't beat the price. We had two meals in the restraint and those were good as well. Everything was wonderful!
Rooms were good. Wifi sucks. No breakfast.
Good central location Small facility
The staff was very nice. Rooms were very clean and comfortable and did not smell smoky at all. i would stay here again. The restraint is closed/under construction which we didn't find out about until we checked in. The casino and to the elevators smelled heavily with smoke.
Price was good. Rooms are nice, and clean. Friendly staff. Casino was small but nice. No complaints. Nice place to stay if you want somewhere laid back
Room and hallways clean. Quiet on the 4th floor. Comfortable beds. Nice wi-fi, although tricky to access for some. I missed the complimentary breakfast, refrigerator in-room and convenient electrical outlets for cell phones and other electronics.
excellent location. just a very old motel that has gone thru mgmt. & ownership changes. in serious need of full upgrade. still for $60 nite, not a bad place. but I confess, we only stayed here because the Marriott Courtyard was full. kind of an old fashioned café within. I don't know if there is an actual chef on staff, I don't think so. we had din and following am b'fast. soup of the day on salad bar line had almost boiled completely down. what was supposed to be Friday special clam chowder, not home made...and by the time we went to check it out, had mostly simmered down to consistency of wet concrete. on the up side, b'fast was excellent. dog friendly. I would stay here again...if courtyard sold out. courtyard has a magnif pool which any papa would agree is excellent for the grand munchkins.
Room and bath very clean. Staff did a great job. Diner was very convenient. Water temp varies from scalding to freezing, like someone in our room flushed the toilet. But no one did. Very Dangerous.
Enjoyed the rooms, and the view of the mountains was gorgeous! The restaurant was closed for changes. No real alternative except a snack bar in a smoke area.
We enjoyed the free breakfast each morning. Our was near an easy access to the parking lot. Didn't overly smell like cigarettes. Great location, easy access to the highway. The only negative was our room had a very noise AC unit. It would go off every 20 minutes and it was unusually loud!
Room was large and staff was friendly and helpful Limited facilities and construction going on. We had to eat off of paper plates in the restaurant and had to walk through the smoky casino to get there.
Very nice casino! Great breakfast in restaurant! Wished we could of stayed longer.
The bed was very comfortable and the air conditioner worked wonderfully especially since it was so hot. It was very quite as well. The breakfast was great. Good variety and had a pancake maker. I had to try it out. It was good. My floors ice machine was out of commission and the staff were mostly friendly but there were a couple that you could tell weren't happy to be there. While in the lobby I overheard them dealing with another guest who obviously called down for something and they just sounded rude and annoyed with the guest and told them to come down and get their own towels. That was just an instance and I witnessed several others.
Everything just very good. Only one thing - small gym without free weights (but feasible, anyway).
Competent, helpful staff. Clean rooms. Comfy bed. Yummy breakfast.
All and everything about the whole stay, it was a home from home even though we were around 5000 miles away.
None Location and heating system.
The friendly and always helpful staff. No, this is the CLEANEST hotel we've ever stayed in!!
Staff, room. breakfast, afternoon wine Need dual pane windows, was quite windy, noise from wind woke me up several times
The staff was amazing. They are really friendly. We were treated like their personal friends. The breakfast was a little basic. I was expecting a more elaborate spread, but it got me going in the morning.
Good location This hotel looks great from outside but needs renovation. Bedding is old.
Super friendly staff! Cozy and comfortable!
It was spacious and comfortable although somewhat old and needing some remodeling. Staff is very accommodating and friendly.
Liked the location in downtown. They should clean the patio entrance, eg sweeping and picking up trash.
Easy to find Need new beds and linens.
The staff was very freindly,they had coffee 24 hours. And a continental breakfast. The location was great, there is a restaurant/bar a block away a Casino, and Museums you can walk to. I was very happy with my stay and look forward to staying there again!
Room was clean Beds were hard and not compfortable. Breakfast was poor. Only eggs were hard boiled no hot food Very little selection. Overall a C minus.
The hotel has its charms. It is an interesting building and the location was convenient for me. There were a lot of homeless people near the hotel. There is also a Jack in the Box behind the hotel and at 2am, a carload of screaming women went through, waking me up. If you are a light sleeper, this might be an issue for you too.
Plenty of TV channels. When I arrived, they gave me an electronic room key. When it didn't work I brought it back. They gave me another one which also did not work. On the third try, they checked it themselves with another key, which also did not work. It was late and I was hungry so I left to get a bite to eat while they worked it out. When I returned they gave me a different room. They should have either given me a different room immediately or gone to check the second key themselves, given that I was a traveler and exhausted. Additionally, while the room was clean and functional, it was stark/bare, the bed was as hard as a rock, and the pillows uncomfortably thin.
Everything was disgusting. It was so bad we wouldn't even stay there. We walked out and went and booked somewhere else. They wouldn't give us our money back because they have a 48 hour cancellation policy because they know if you show up to their property you won't want to stay there.
Very nice and helpful staff; good location in center of Carson City; great restaurant a few steps away -- Reds 395 Grill. There were some negative comments about this hotel, but for the price, we thought it was an excellent value and really had no complaints.
It was quite. Very easy to find. The carpets looked stained.
Great Service Older hotel
This is the second time we have stayed here and we were not disappointed. Our room was clean, smelled nice, roomy, and quiet. We will stay here again. The front desk staff was extremely nice and helpful--Ruth Ann and Laura--Thank you!
Our room was very clean. Beds were comfortable and staff was helpful and nice. Location was good for the purpose we came there for. Little pricey for not having any continental breakfast. Lots of construction around so made it a little hard getting in and out.
My reservation was inadvertently made for the next day. The manager helped me change the date and receive a full refund. Also, the motel was very clean, quiet and took pets, our main reason for choosing it. Rather an old, plain, very basic motel.
Cheap room on a holiday weekend booked the day before. Tub squeaked relentlessly.
The staff was friendly. There were guest laundry facilities. The "newly renovated room" was done sloppily. Our room had a few new items in it but was untouched other than that. The shower creaked everytime you moved like it was put in incorrectly, there wasn't any hand towels and only one bar of soap. Pretty small stuff in the grand scheme but it certainly wasn't a$ 120.00 room. The soda machine was not working correctly and some of the grounds were dingy around that area. Overall...mediocre at best.
Quiet, clean, comfortable room. Staff was friendly. Hotel and area was clean and nice. Everything was fine.
The room was clean and since we were on motorcycle, it was really nice that they had the coffee maker and hairdryer. I didn't have to think about bringing, or trying to get those extras. The staff was very friendly and conscientious. The breakfast was a little on the skimpy side. Too many starches, i.e. breads, that type of thing.
Extremely friendly owner and staff. Small variety for breakfast but still something for everybody. Still in need of a few repairs but nothing too much.
Was safe A little on the old side
Not too bad location in Carson City. Some amenities okay such as bathroom, bed, simple furniture, etc. If not specifying WiFi, You might get a room with spotty or no WiFi and there are four such rooms. In this case you have to go to the lobby for WiFi, which is not convenient. Our room ran out of showing lotion. The complimentary breakfast was not good, so we had to check out and went to McDonald a mile away. Our price looked cheap except when compared with Motel 6 next it, which was 30% lower and advertising Free WiFi. I don't think I'll stay at this hotel next time. There are many other better choices nearby in Carson City.
Spacious room, fridge and microwave, modern flat screen tv . Decent amount of channels Pool was not operational in 95 degree weather, very disappointing. Shower not very good.
Large room and friendly staff No pool
Rooms were clean, day staff very friendly. Fridge and microwave were a nice touch. Rooms were quiet - couldn't hear any outside traffic Toilets overflowed (not just ours - another friend who stayed in a different room had the same problem) and after calling down to the desk I was asked to pick up a plunger from the custodial closet and fix it myself. There is apparently only one staff member onsite at any time, so you are told to "do it yourself" for most things - whether that is getting a plunger to fix a toilet, or getting some extra supplies for your room.
Shower didnt have a handle, was all nice and clean ....so hmmm howd it get that way without water. Arrived late so didnt notice til morning...didnt feel like getting another room just to shower...when i told staff of situation and asked for a discount.
The location in the city was good. The room was extremely dirty. Stains on the carpet, bed skirts, and furniture in the room. The pool water was very dirty. Walls were thin so you could hear everyone moving around. Garbage cans in the parking lot were overflowing and trash everywhere.
to start the day off there was no breakfast left.ask it took 20mim to make some coffee & nothing was made up some10 others just left,pool chairs were broken,bath tub did not have a stopper to take a bath,tryed to shower head leaked and got my clothing wet see above was the worst time ever and i filed a claim against the owner and waiting to hear back i rate this place a minus 10
TV didn't work. Switched to another room where TV didn't work either. Iced over entry to office. Told front desk they should put down some salt. During our stay they never did. Very dangerous hazard!
clean sheet, beds and towels. Changed room when A/C didn't work. Staff were accommodating. Poor appearance.
very few light bulbs in any of the fixtures, bare drywall exposed, loose and cracked tiles in the bathroom, a/c unit barely hanging on to the wall.
Ice machine Cardboard walls, terrible pillows, the free breakfast sucked
The price. I expected a --- room that is what I paid but when we checked in we were pleasantly surprised NO
Staff friendliness Refrigerator wasn't working Ac was in bad condition and was not working properly Bathroom flush was making noise the whole night
Pet friendly Everything in the room was old, television was missing buttons Shower/toilet was not clean Coffee maker had broken plastic pieces Sheets had small rips throughout bed skirt had stains chairs had stains
The shower was broken which we realized as soon as we arrived. But the staff did fix it immediately. Other than that, it was a nice place.