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Detaljer
Kort
Anmeldelser
Samlet
8,5 Fremragende
Baseret på 2.457 anmeldelser
-
Alle anmeldelser 8,5
-
Par 8,4
-
Familier 8,3
-
Business 8,2
-
Singler 8,0
8,8
8,5
7,6
5,7
5,6
5,7
8,3
8,2
6,9
5,9
5,7
5,2
8,6
8,3
7,5
5,2
4,9
4,8
8,9
8,6
7,5
6,7
5,6
5,2
8,7
8,1
6,6
6,0
5,2
5,1
Data leveret af TrustYou
"Gode shoppingmuligheder"
"Pæn bygning"
"Smuk arkitektur"
Positiv anmeldelse
Negativ anmeldelse
Fremragende 8,0
Very close to downtown attractions in a unique building. Very few "extras" provided without cost.
OK 4,5
Pleasant and helpful staff. Dirty, dirty, dirty...stained carpets, broken tiles, torn upholstery on furniture, moldy shower curtain - GROSS!
Seneste anmeldelser
-
Fremragende
8,2+There was a lovely gentleman working the front desk who was able to let us check in early. It was a huge help to us considering we had been traveling for over 10 hours with no sleep. The room was very nice; my only complaint would be that there are no fridges available in the rooms.
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Godt
6,8+clean, friendly staff, nice central location-had to pay to park, was requested to put a 100 hold on my card at check in, they did drop it to 50, but all the website said was a card would have to be on file, nothing about a hold. The shops inside were all abandoned. Only a few open. $4 water offered in room. no fridge
-
OK
4,5+Pleasant and helpful staff.-Dirty, dirty, dirty...stained carpets, broken tiles, torn upholstery on furniture, moldy shower curtain - GROSS!
Detaljer
Kort
Anmeldelser
Samlet
8,7 Fremragende
Baseret på 2.079 anmeldelser
-
Alle anmeldelser 8,7
-
Par 8,5
-
Familier 8,6
-
Business 8,9
-
Singler 9,1
9,3
8,6
8,5
7,4
6,5
6,5
8,7
8,6
6,5
3,2
2,5
8,7
8,6
7,7
8,7
8,5
8,0
7,6
7,4
6,7
8,9
8,2
7,5
3,9
Data leveret af TrustYou
"God reception"
"Fantastisk udsigt"
"Venlig betjening"
Positiv anmeldelse
Negativ anmeldelse
Fremragende 9,1
Cleanliness and layout of rooms. No breakfast included with stay. No garbage can in bathroom or recycling in room period.
Godt 6,5
Good locatoon, easy walk to local attractions, restaurants, athletic venues. Rooms were comfortable and clean, hotel bar was nice but always under-staffed. Hotel was probably sold out for NCAA tournament, they did not staff the hotel properly. 2 working elevators for 20+ floors after a Thursday night game, plus they closed the bar/restaurant as people returned from the game. Check-in was slow on a Thursdsy, room not ready until after 4:30. Staff were nice, just not enough of them.
Seneste anmeldelser
-
OK
4,8+Fitness room great!-1. The hotel facilities are not kept in good repair. For example, the telephone in the room had keys broken or removed from the key pad. 2. Could not check out because the computer system was frozen. I received a email of folio that appears to contain incomplete expenses.
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Fremragende
9,7+The hotel was convenient to the Convention Center. The room was clean, hotel was quiet, and the decor modern and relaxing.-The attached restaurant is very expensive--if you're traveling on a budget, you're going to have to walk a few blocks to find something cheaper.
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Fremragende
8,0+amenities, proximity to points of interest, great adjacent restaurant-lacking microwave in room, option to request one was not mentioned by the staff; learned about option by default as we were checking out...
Detaljer
Kort
Anmeldelser
Samlet
8,0 Fremragende
Baseret på 1.997 anmeldelser
-
Alle anmeldelser 8,0
-
Par 7,9
-
Familier 8,0
-
Business 6,9
-
Singler 7,6
8,3
8,0
6,7
5,8
5,3
6,7
8,0
8,0
6,3
5,5
4,9
4,4
8,1
7,9
5,7
5,2
4,5
4,5
8,1
7,8
4,5
4,4
8,2
8,1
5,7
5,0
4,9
4,5
Data leveret af TrustYou
"Nydeligt indgangsområde"
Positiv anmeldelse
Negativ anmeldelse
Fremragende 9,7
Location,staff Very small room
Godt 6,2
Staff friendly n professional, elevator wouldnt take us to 12th floor only to 10th floor had to take steps up too room to unload bags. Had to go to front desk and ask why elevator would take us up to correct floor. Also drinks at bar for two beers 12 dollars pricy,and heard motors running outside room all night
Seneste anmeldelser
-
Godt
7,4+Beds were perfect. Very comfortable. Pillows were spot on. That is only thing was nice to say about my whole stay.-Room was dirty, hair in tub and in the sink. Also smelled funny. Not sure where it was coming from. Parking was very close. My van had door dings. The room size was so small a king size bed was just as big as the room. This place was NOT worh the money.
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Godt
6,2+Staff friendly n professional,-elevator wouldnt take us to 12th floor only to 10th floor had to take steps up too room to unload bags. Had to go to front desk and ask why elevator would take us up to correct floor. Also drinks at bar for two beers 12 dollars pricy,and heard motors running outside room all night
-
Fremragende
9,7+Location,staff-Very small room
8,3
Beliggenhed
Downtown
758 kr+
Detaljer
Kort
Anmeldelser
Samlet
8,3 Fremragende
Baseret på 1.945 anmeldelser
-
Alle anmeldelser 8,3
-
Par 8,3
-
Familier 8,0
-
Business 7,4
-
Singler 7,6
8,6
8,5
6,4
6,3
6,1
6,4
8,7
8,2
6,2
6,0
5,4
5,2
8,4
8,0
7,8
6,1
5,8
5,6
8,6
8,2
5,8
8,7
8,6
5,8
Data leveret af TrustYou
"Venlig betjening"
"God lufthavnstransport"
"Glimrende desserter & frugt"
Positiv anmeldelse
Negativ anmeldelse
Fremragende 8,2
Room was cleaner than expected and the King size bed was about as comfy as it gets! Staff was personable and helpful, Super old elevators
OK 4,5
I wish I could come up with something nice to say about this place, but there really isn't anything nice about it. A mediocre hotel. The view was okay. Mildew in grout on tub. Furniture in ratty condition. Room smelled musty/old. Tub drain clogged. Towels thread bare and had burnt linen smell. Elevator to garage was old and dirty.
Seneste anmeldelser
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OK
4,5+I wish I could come up with something nice to say about this place, but there really isn't anything nice about it. A mediocre hotel. The view was okay.-Mildew in grout on tub. Furniture in ratty condition. Room smelled musty/old. Tub drain clogged. Towels thread bare and had burnt linen smell. Elevator to garage was old and dirty.
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Fremragende
8,2+Room was cleaner than expected and the King size bed was about as comfy as it gets! Staff was personable and helpful,-Super old elevators
-
Godt
6,2-Price
Detaljer
Kort
Anmeldelser
Samlet
9,4 Fremragende
Baseret på 1.906 anmeldelser
-
Alle anmeldelser 9,4
-
Par 9,5
-
Familier 9,5
-
Business 9,0
-
Singler 9,5
9,5
9,3
9,2
9,1
9,1
9,1
9,4
9,3
9,1
9,1
9,1
9,4
9,3
9,3
9,2
9,1
9,3
9,1
9,1
9,0
9,0
9,1
9,1
9,1
9,0
9,0
Data leveret af TrustYou
"Imponerende badeværelse"
"Glimrende menu"
"Billig mad"
Seneste anmeldelser
-
Godt
7,4+Overall clean, good breakfast. Wifi worked well. Room was modern, but the bed was soft. Had complimentary fridge and microwave which was nice. Would have loved this hotel if traveling for work, but not really the best set-up for a family with a baby.-Drunk person wandering around front of hotel when we went to check-in at 8pm on a Friday. Had to carry our infant through group of smokers that congregate at the front door (gross.) Nobody manning the front desk, had to find someone to check us in. Only offer valet parking option. The free "crib" provided was just a pack and play, not really good for sleeping baby (or easy to clean!) and overall the hotel was on the noisier side. Also no bathtub in the room for bathing kids.
-
Fremragende
10,0+Loved the whole feel of the retrofitted space! Extraordinarily comfortable, great safety features, and amazing location.
-
Fremragende
9,7+Recently opened after multi million dollar historical restoration...beautifully done well appointed and great central downtown location.-Although not crowded during my stay I would imagine the hallways will become very noisy due to the beautifully restored marble floor and half wall wainscot.
Detaljer
Kort
Anmeldelser
Samlet
8,1 Fremragende
Baseret på 1.837 anmeldelser
-
Alle anmeldelser 8,1
-
Par 7,9
-
Familier 8,2
-
Business 7,7
-
Singler 7,8
8,8
7,6
5,2
5,1
5,0
4,6
8,7
7,5
5,2
4,9
4,8
4,8
8,6
7,6
5,7
5,2
5,1
4,8
9,0
7,7
6,2
5,0
8,7
7,6
6,2
4,8
2,9
2,7
Data leveret af TrustYou
"Behagelige senge"
"Venlig betjening"
Positiv anmeldelse
Negativ anmeldelse
Fremragende 8,5
Fantastic location near the Q and Progressive Field, plus tons of great places to eat all in walking distance. Everything else to see is a very short drive away! The room was comfy, and the staff was always friendly. The only thing I wasn't too happy about involved cleanliness, specifically the towels and sheets/blankets. A few towels had some sort of dirt on them (though luckily there were plenty to use instead), and I noticed what looked to be like oil/grease stains on my blankets. Really the only negative thing about the entire experience, definitely could have been worse!
OK 4,0
bed location DIRTY BATHROOM-HAIR EVERYWHERE valet took 8 dollars from car no breakfast 26 dollars to park-above hotel costs coffee creamer in in room coffee curdled
Seneste anmeldelser
-
Fremragende
10,0+Proximity to the Q - super easy walk across the street for a CAVs game with my 10 YO son.
-
Godt
7,1+The room including bed was comfortable. Facilities were very clean and updated. The valet was super! He was the most helpful and friendly of all the staff.-Valet parking fee was expensive. We booked through an online service thus our breakfast was not included in our room reservation. For what we paid $$ it should have been included as there were no sporting events thus low vacancy. It was still a long walk to many attractions that we wanted to go to but if you are going for basketball baseball or convention center it would work.
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Godt
6,0+Location was close to what we needed. Staff was super friendly.-Sheets were dirty. No reasonable parking. No breakfast amenity.
Detaljer
Kort
Anmeldelser
Samlet
9,0 Fremragende
Baseret på 1.231 anmeldelser
-
Alle anmeldelser 9,0
-
Par 8,9
-
Familier 8,5
-
Business 9,3
-
Singler
9,6
8,6
8,4
8,0
7,8
7,0
9,6
8,7
7,9
7,8
7,7
8,5
8,2
8,1
8,3
Data leveret af TrustYou
"Professionel betjening"
"Fantastisk udsigt"
"Moderne hotel"
Seneste anmeldelser
-
Fremragende
8,0+The beds were super comfortable.-The bathroom needs more privacy. Especially when staying with a group of friends.
-
Fremragende
9,1+Great location. Super clean and modern.-Water was brown because of some work being done. Only has Valet parking. No free wifi
-
Fremragende
9,4+Rooms were clean and well designed. Slept well because beds were comfortable, drapery kept light out, and room well insulated from noise. This is a large hotel and yet whenever we contacted the staff via text, room phone, or in person they responded to every one of our requests quickly. The hotel is within walking distance or short taxi ride of tourist attractions and restaurants etc. Also the view is nice.-I wish there had been charging outlets on the long desk/counter.
Detaljer
Kort
Anmeldelser
Samlet
8,7 Fremragende
Baseret på 1.710 anmeldelser
-
Alle anmeldelser 8,7
-
Par 8,7
-
Familier 8,6
-
Business 8,6
-
Singler 8,4
9,0
8,4
8,4
7,6
7,5
5,7
8,9
8,4
8,2
7,6
7,5
5,2
8,9
8,4
8,0
7,6
7,4
5,4
8,6
8,4
6,8
6,6
9,1
8,5
8,5
7,7
7,2
5,7
Data leveret af TrustYou
"Venlig betjening"
"Pragtfulde seværdigheder"
"Rene hotelfaciliteter"
Positiv anmeldelse
Negativ anmeldelse
Fremragende 9,4
The mattress and pillows were very comfortable. The staff was very helpful and friendly. Ice only on even floors
OK 4,0
Typical Hampton inn amenities...Everything I have come to generally expect. Clean and comfortable overall. Breakfast provided--but could have used a bit more variety in hot food options. First...Parking. Granted, I'm used to downtown areas, but I had no idea that the only parking options here were private surface lots and garages, or paying for hotel valet parking. I guess I'm just used to a hotel parking garage or lot of some sort with permitted or validated parking. On the plus side, the valet rate I was charged was a flat $24 for the entire stay. Not terrible. I didn't go in and out, just walked where I needed to go for the most part. Second...The staff. For the most part they were friendly, but I arrived in the very early AM and the night attendant almost seemed like they would rather not deal with checking me in (sorry--our system is in the middle of an update...You're going to have to wait 15 minutes before I can check you in). Third...Overall condition of the property. Not bad, but definitely shows signs of wear and tear and could use a good refresh. Fourth...The room. It was a nice enough room, but was equipped as an accessible room with an adjoining room, neither of which I had asked for. The bench in the shower could not be completely moved out of the way, leaving the only options to either fold it down and use it or deal with it leaning out from the wall slightly. A clip to keep it folded against the wall would have been helpful. Finally...Noise. It should have tipped me off when one of the amenities in the bathroom was a set of earplugs. I was given no warning about this. Things were quiet...at first...until sirens started blaring overnight at street level down below. I was clear up on the 6th floor and could still hear them. The last night I was there (remember the adjoining room I mentioned) the group in the adjoining room was either very loud, or this set of adjoining doors had the worst noise isolation characteristics in the world. Probably a combination of both. I finally had to call the front desk and ask them to send someone up. I hate to be "that guy" but this Hampton really let me down overall.
Seneste anmeldelser
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Fremragende
9,4+The mattress and pillows were very comfortable. The staff was very helpful and friendly.-Ice only on even floors
-
Fremragende
8,8+Location. Cleanliness. Comfortable bedding. Found room very quiet even being next to a young family. Easy and efficient air conditioning. Overall a good place to stay.-Did not make up room second day during my stay. Returned to room late afternoon to find no clean towels when we wanted to shower. Front desk said they were behind on laundry and they would run towels up as soon as they could. It was not long after that towels arrived, but to be 5pm and not have made up rooms with fresh towels falls below expectation. Shortly after towels arrived, we were asked if we wanted room service. Late in the evening to be offering, but at least they were checking still.
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Godt
7,4+nicely appointed rooms, clean, fairly comfortable. Located within walking distance of several restaurants and attractions and close to the lake.-Staff was a bit harried, not helpful when it came to directions. The 90 East is closed right now, making it a challenge to get in and out of there with GPS. Difficult but not impossible. Staff did not seem to know about this and were not a good source of information for alternative directions.
Detaljer
Kort
Anmeldelser
Samlet
8,2 Fremragende
Baseret på 1.615 anmeldelser
-
Alle anmeldelser 8,2
-
Par 8,1
-
Familier 8,0
-
Business 8,3
-
Singler 7,8
8,8
8,3
6,5
5,6
5,2
6,5
8,9
7,6
6,6
5,4
5,4
4,5
8,6
8,1
5,9
5,5
4,9
4,4
8,9
8,1
4,6
4,2
8,8
8,1
4,9
Data leveret af TrustYou
"God reception"
"Venlig betjening"
Positiv anmeldelse
Negativ anmeldelse
Fremragende 9,7
Staff and facility was excellent
Middel 3,4
Room booked via kayak was not room given upon checkin. Air conditioning did not work. Hotel charged my card $25 fee without authorization or advisement. When I called to inquire I was advised it was displayed at the counter. I told the woman that the man never said a word to me about it, regardless of whether it was displayed or not I should still be advised at the time he took my card. She refused to see it that way and transferred me to a voicemail where I left a message for a manager. It has been nearly a week and I have still not received a call back. Ac didn't work. Poor customer service. Hotel was doing remodel so was dirty and run down.
Seneste anmeldelser
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Fremragende
8,2+Location to Progressive Field and downtown area. Staff was very nice and helpful
-
Godt
6,5+Liked the location next to Progressive Field. Older Hotel, but was kept clean and easy to get to. Parking in the back.-Only 1 choice for breakfast, all you can eat for about $12. Tried to get a drink at the bar after an Indians gamed on a Sat. night, only 1 person working the bar and no waitresses. The bar was mostly full, but we sat at a table. Asked for a wine list at the bar after being ignored waiting to order a drink. " Didn't have one and the wines are right there", pointing to a shelf in the back. Of course we left. She wasn't getting our business there. Another couple left without getting a drink before us too. The bed was soft and lumpy and uncomfortable and the pillows were too soft. I'll stay somewhere else next time.
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Fremragende
10,0+Location was perfect-Had no dislikes
Detaljer
Kort
Anmeldelser
Samlet
8,6 Fremragende
Baseret på 778 anmeldelser
-
Alle anmeldelser 8,6
-
Par 8,8
-
Familier 8,3
-
Business 8,8
-
Singler
9,3
9,2
8,7
8,5
7,3
7,2
9,3
8,8
8,3
7,0
5,2
1,7
9,4
8,9
7,1
6,7
5,3
8,9
7,1
Data leveret af TrustYou
"Nydeligt indgangsområde"
"Rene værelser"
"Rene hotelfaciliteter"
Positiv anmeldelse
Negativ anmeldelse
Fremragende 10,0
Close proximity to every major item in downtown Cleveland. Easy walk to the Browns stadium. This Sunday morning breakfast buffet continue to run out of food. You would be waiting in line and get up where the food is and trays would all be empty
Middel 2,0
We spoke to 3 different people on the phone and they were all rude and unhelpful to the point that we cancelled our stay and stayed at the doubletree where EVERYONE we spoke with was helpful and the request for double beds specifically which was the simple request we had was met with a no problem and see you soon. The 3 Marriott women were very rude and said it wasn't their job. Stay at the Doubletree they are friendly and give you delicious cookies!!!
Seneste anmeldelser
-
Fremragende
10,0+Comfortable and easy
-
Fremragende
10,0+Check in and check out were fast. Everything was clean. They make staying there hassle free.
-
Middel
2,0-Had booked this room months in advance. Called the week of our stay to confirm our reservation and notify them we would be a late check in. At check in they no longer had a room for us, and sent us to another hotel nearby where we were given a king bed for multiple people. The room was really expensive, and we ended up getting something less than satisfactory.
Detaljer
Kort
Anmeldelser
Samlet
9,0 Fremragende
Baseret på 753 anmeldelser
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Alle anmeldelser 9,0
-
Par 9,1
-
Familier 8,7
-
Business
-
Singler
9,4
9,3
8,9
8,8
8,7
8,6
9,4
9,3
8,8
8,7
8,7
6,9
9,3
9,1
8,5
8,1
7,0
Data leveret af TrustYou
"Pæn bygning"
"Rummelige værelser"
"Stilfuldt hotel"
Seneste anmeldelser
-
Fremragende
9,7+Location, rooftop bar, valet parking-no complaints
-
Fremragende
8,8+Fabulous modern room with wonderful upgrades, very relaxing comfortable bed. Room was quiet and like an oasis. Views of downtown Cleveland all around. Incredible picture windows on entire wall. The room was just unbelievable!-A bit small. The shower and bathroom so open and in the middle of the room felt a bit awkward but it was okay for a short stay.
Detaljer
Kort
Anmeldelser
Samlet
8,3 Fremragende
Baseret på 1.244 anmeldelser
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Alle anmeldelser 8,3
-
Par 8,5
-
Familier 7,9
-
Business 8,4
-
Singler 8,4
9,0
8,9
8,4
7,8
6,6
6,6
9,0
8,6
7,5
6,4
6,0
4,9
9,1
8,6
8,0
6,2
8,9
8,1
7,8
6,3
6,2
5,7
9,1
8,1
6,6
5,4
Data leveret af TrustYou
"Venlig atmosfære"
"Stilfuldt hotel"
"Moderne hotel"
Positiv anmeldelse
Negativ anmeldelse
Fremragende 10,0
Nice place, friendly/helpful staff, easy to walk to great places. The Flats is a great place to use as a base for exploring when you flee to the Cleve. When I got drunk I forgot which elevator bank went to my room and which went to the parking garage. I guess you can't fault the hotel for that.
Middel 3,7
Not much actually. The yellow stains on the linens. Other stains on the furniture I am hoping were not bodily fluids. The thermostat for the a/c did not work, and after an hour, I figured out how to manually turn it on. Not a very professional establishment. Checking into the front desk was like buying a ticket to a funhiuse.
Seneste anmeldelser
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Middel
3,7+Not much actually.-The yellow stains on the linens. Other stains on the furniture I am hoping were not bodily fluids. The thermostat for the a/c did not work, and after an hour, I figured out how to manually turn it on. Not a very professional establishment. Checking into the front desk was like buying a ticket to a funhiuse.
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Fremragende
8,0+The location was good, walking distance to the Rock n Roll Hall of Fame, which is what we came into town to see. The room was a little small, but they made great use of the space. Everything was clean, and the bed was super comfortable. There was a market attached to the back of the hotel where we got lunch for a more reasonable price than if we had probably found a resturant. Because we were only there for one night they offered us a reasonably priced alternative for parking. We would stay here again if we eve came back.-It was next to the Amtrak track, and so was a little more noisy than expected. Bit since I normally wear earplugs to sleep anyway, it wasn't really an issue. Also, there was no dresser, just a small closet, which might be a bigger issue for someone staying more than one night, but wasn't a huge issue for us.
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Fremragende
10,0+The check in and out was fast and friendly. The rooms were nicely appointed and new. The bedding was comfortable and the view of Lake Erie was fantastic. Many restaurants close by. Complimentary coffee in the Morning.-No complimentary breakfast at this location.
Detaljer
Kort
Anmeldelser
Samlet
9,1 Fremragende
Baseret på 640 anmeldelser
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Alle anmeldelser 9,1
-
Par 9,0
-
Familier 9,2
-
Business 8,9
-
Singler 9,0
9,6
9,1
8,7
8,6
7,8
3,4
9,7
9,4
9,2
9,0
8,8
6,4
9,7
9,3
9,2
8,6
7,8
5,3
9,2
8,9
8,8
7,6
6,3
8,8
8,4
7,9
7,7
Data leveret af TrustYou
"Fantastisk brusebad"
"Imponerende badeværelse"
"Behagelige senge"
Seneste anmeldelser
Detaljer
Kort
Anmeldelser
Samlet
8,8 Fremragende
Baseret på 1.335 anmeldelser
-
Alle anmeldelser 8,8
-
Par 8,9
-
Familier 8,9
-
Business 8,8
-
Singler 7,8
9,6
9,1
8,8
8,8
8,6
6,9
9,5
9,3
9,1
8,6
8,2
7,0
8,9
8,4
8,3
7,9
7,8
6,8
9,0
8,7
8,2
7,5
7,4
8,8
7,9
7,2
Data leveret af TrustYou
"Rene værelser"
"Venlig betjening"
"Rummelige værelser"
Seneste anmeldelser
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Fremragende
8,0+Comfortable beds, happy hour, free breakfast and great staff.-Valet parks the cars a couple blocks away in a public lot. Trust me when I say park the car yourself. It takes them over 10 minutes to retrieve each car and when we were there only 1 person was working to run for the cars. We took a walk that morning and watched the valet drivers pathetically meandering to the cars, not jogging or even fast walking. It makes it difficult if you are trying to be somewhere on time. Budget 30-40 minutes to get your car the next morning if you use valet.
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Godt
7,7+The location to everything downtown. Walked to many locations. The wood floors in my room. Friendlies of the staff, very helpful!-The smells of the building. Old building wit a slight sewer smell. No fan in the bathroom. Had another light in the ceiling but couldn't figure out how to turn it on.
Detaljer
Kort
Anmeldelser
Samlet
8,5 Fremragende
Baseret på 141 anmeldelser
10,0
9,6
9,4
7,0
7,0
7,0
Data leveret af TrustYou
"Nydeligt indgangsområde"
"Rene værelser"
"Venlig betjening"
Positiv anmeldelse
Negativ anmeldelse
Fremragende 9,0
It was very clean abd the staff were very friendly.
Middel 2,0
It was very clean abd the staff were very friendly.
Seneste anmeldelser
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Fremragende
8,0
Our room was the cheapest, on the 8th floor, sounds high but the lobby is on the 6th and the 7th is meeting rooms and lounge / restaurant. We could hear lounge music at night while in the bathroom / tub but it wasn't terrible in the sleeping area. What impressed me most is that our room already had the crib set up - a real crib (small size but not a pack-n-play) and they had included for the first night anyway baby shampoo and outlet covers - it was so thoughtful. She loved walking to and fro around the room and looking out the window at the cars below. There was a mini bar but I would have preferred just a standard mini fridge so that we could keep our water and apple juice cool without worrying about my daughter getting into the alcohol. The valets were very nice if a bit pushy - we ended up street parking because our car is not very expensive and Cleveland parking is free on weekends rather than pay $*each time we come or go from the hotel. The hotel provides a map to go jogging and water bottles when you return - a nice idea and the hotel is attached to the same mall as the Marriott Renaissance which has a nice lobby fountain. I asked the front desk for a map of how to get to the botanical gardens and instead she printed off a mapquest directions with no map - we followed them but they were not right - a street did not exist and we would have been better off just driving down Euclid and watching for signs to the garden to get to the wedding rehearsal on time. The shoeshine was nice.
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Fremragende
10,0
Stayed two nights in July 2013. Very clean rooms. Accessible location. Tower City mall is at connected and you don't have to go outside to get to the Horseshoe casino. Nice facility and the staff was very warm and friendly. Will make this my Cleveland hotel of choice when I am in town. I've stayed in major hotels across the USA for many years and this is at the top of my list for excellence. You get what you pay for.
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Fremragende
9,0+It was very clean abd the staff were very friendly.
Detaljer
Kort
Anmeldelser
Samlet
8,9 Fremragende
Baseret på 673 anmeldelser
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Alle anmeldelser 8,9
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Par 9,0
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Familier 8,7
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Business 9,0
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Singler 8,7
10,0
9,3
9,2
9,2
9,0
6,5
9,5
9,2
9,2
9,1
7,9
9,3
9,3
9,1
8,9
7,3
6,5
9,0
9,0
7,8
Data leveret af TrustYou
"Fantastisk parkeringsservice"
"Rummelige værelser"
"Venlig betjening"
Seneste anmeldelser
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Fremragende
9,4+Good hotel that is located downtown. Different from normal hotel, a mix of old with new. The location is great, everything is within walking distance, Tower City, the Q, Progressive Field and numerous bars and restaurants. Rooms are newly updated and the hotel itself is under renovation. Try to request a room across the arcade, you get an interesting walk through the top of the arcade as you find your room. Great hotel, with a cool, architecture location. The staff was perfect as well; doing anything to help.-Currently under construction, but they are updating so I'm sure it will look great once they are done.
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Fremragende
10,0+Staff for sure, location was clutch and breakfast, yeah I want to stay-Swimming pool would have been the only thing
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Kort
Detaljer
Kort
Anmeldelser
Positiv anmeldelse
Negativ anmeldelse
Fremragende 9,4
Very close to Progressive Field. Decided to stay here because of ability to park car during 2 day stay and be close enough to walk everywhere. Only a few blocks from Progressive field, restaurants, bars, as well as sights in downtown Cleveland. Had an excellent stay. Beds were very comfortable, rooms were quiet. Shower had very low pressure. TV remote did not work and was stuck on the Hotel Movie Preview channel. Was trying to check local weather before going for a walk before a game but remote did not work, and there were no change channel buttons on the TV itself.
OK 4,8
Location Bedding had stains on it, full-length mirror looked like someone had poured coffee down the bottom of it, stains on everything- carpet, ironing board, comforter. No in-room fridge, room service closed early (only have it until 11pm, but no one answered the phone even before that at 10:50 pm). Staff was courteous, location was great; but completely unimpressed with the cleanliness of our room (or lack thereof).
Seneste anmeldelser
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Fremragende
10,0+This location was chosen for it'so proximity to FirstEnergy Stadium, but it also has a multitude of shops and restaurants very close by.-Lack of a greeting by hotel staff.
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Fremragende
9,7+Everybody that worked there was very nice. The front desk helped me immediately. Very nice place to stay. If I ever come back to Cleveland, this will be my first choice to stay-Nothing. everything was great!
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Fremragende
8,8+Darryl at reception & the rest of the reception & housekeeping staffs were very helpful & friendly. The location is perfect for walking around the city to all the local attractions. The room was clean & comfortable but basic. I had a nice view of the square & the lake.-I just wish the room had a fridge and/or a minibar. The coffeemaker also didn't work very well & leaked half the water out. Not a big deal as there were coffee shops nearby.
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