Convenient to attractions Uncertain where to park to unload. Could use some signage.
Location and friendliness of staff Insufficient storage for clothes. Bathroom door would not remain open to air out after a shower. Heating/Cooling unit did not work. TV operation was tied to placing key card in slot, remote did not turn on unit--inconvenient. More focused on style.
Common areas were too warm, but the hotel was awesome otherwise.
Location was awesome!! Directly across from the train and minutes from the Royal Mile! The rooms were very clean and modern. The a/c was not working and it was warm during the day. But the nights were nice.
Great location. Clean . Comfortable bed. Noisy downtown location.
The location was fantastic. We arrived by train and the hotel was right across the street from Waverly Station. Within easy walking distance of the Royal Mile. The hotel was new and everything seemed to be very efficient. Staff was very friendly. Not much.
Fantastisk beliggenhed, tæt på alt. Dejligt stort værelse og et stort badeværelse/toilet. Gode faciliteter, hyggelig lobby. God plads alle steder. Sødt og meget hjælpsomt personale.
Flot hotel med fint interiør, gode værelser med al nødvendigt udstyr og god plads, dejlig morgenmad, venligt personale.
Dejligt og velfungerende hotel med fremragende beliggenhed.
Centralt beliggende. Fin morgenmad. Høflig betjening.
Beautiful historic hotel in the perfect location. The staff could not have done more to be helpful. The room was beautifully decorated and extremely comfortable. The bathroom was spectacular. The light level in the room was so subdued that it was difficult to see inside your suitcase. Other than that no complaints at all.
Zoltan at reception was a star. The restaurant and bar team were efficient and friendly. Rooms were clean and well appointed. Looking forward to our next visit
The One restaurant has excellent and unusual food servewd by impecably trained servers.
The Number One was a tremendous experience. The hotel and restaurant staff could not have been better during our stay. I would simply say keep it up!
Hotel staff are very attentive and quality of the meals excellent.
Everything about this hotel is fantastic, and consistently so. The service in particular is always outstanding.
the staff were lovely booked double executive room, but think we got a budget room double bed two different height mattresses. asked them to sort it, they didnt. bathroom poor room smaller than stated in description
very very good had all we required Evert up its standard
The restaurant "Number one": excellent staff, good food. The location of the hotel and the view on the old city. Very noisy hotel, not enough privacy: train station beneath the hotel, doors being smashed all day, staff knocking on doors to check on the room too often. The room had not been refurbished in a very long time. The bed was not particularly confortable. Much too expensive for the service provided and quality of the rooms.
Lovely room, thoughtfully decorated, wonderful service.
Very friendly and efficient staff. Luxurious contemporary feel / look. Nice breakfast. Upgrade unexpected, but very much appreciated - nice touch. Difficult to get room wamer with controls. was not freezing cold but my wife would have preferred it warmer. Couldn't seem to watch different channels on the different TV's at the same time, but this may not have been possible anyway!
the hotel is stunning, very unique, modern and a great place to chill out after being round the shops in edinburgh
Central location, especially for the Tatoo Hardest bed we have seen on this month long trip. Inadequate luggage racks or space for clothing storage. It would be ok for an over nighter but not for someone on a long trip. Out of 6 hotels we have stayed in so far on this trip, your was the only one without a bath tub.
Fresh looking hotel Tv did not work despite changing rooms. No fresh black pepper or brown sauce available at breakfast. Waiter unable to confirm the Scottish Breakfast ingredients. Unable to access restaurant from lift as doors locked.
beautiful design, great location, friendly and helpful staff
The design of the hotel was really modern but still comfortable. When we arrived I was not expecting to have £100 per night deducted from my bank account, especially since we had already paid for it in full. Fine if you have a credit card as you dont notice the money leaving your a/c (its refunded when you check out) but if you dont have a credit card (I dont) then they ask for a debit card which means that you are money short in your account. If this had been mentioned prior to booking then maybe I would have reconsidered staying there. Its ok if they had just taken the card details but to acutally take the money was unexpected and quite unfair to say that we had already paid for the room etc. There was no warning of this and it was lucky that I had plenty of funds in the account!
was very noisy, did not receive free paper that we were offered.. Design was nice but that should not qualify for a 5 stars, was 3/4..
The room was excellent , staff were extremely helpful and polite .
Attention to detail, throughout the hotel
The comfortable rooms and central location and choice to stay in the Hotel or not.
ligger lige midt i den gamle by, skønt. Fint hotel Der var meget langt til pakering, ikke så god en morgenmad.
venligt personale, godt værelse, god beliggenhed i den gamle by-del
personalet var utrolig søde og hjælpsomme og værelset var fint og hyggeligt.
Super beliggenhed, pæne værelser med pæne møbler, interiør i det hele taget. Stille, bedst egnet til ikke helt unge. Egner sig ikke til børn. Et godt overnatningssted hvor man ikke bruger restaurant eller andre faciliteter udover værelset. Har været der nu to gange i 2010. Syntes at internet burde være inkl. til denne pris og i det hele taget på et sådant hotel hvis de vil have forretningsfolk.
Et fremragende hotel, som ligger lige i hjertet af en lille pulserende storby. Smuk indretning og en positiv oplevelse. Alt var positivt.
Opholdet var okay. Dog var der larm om natten, folk der skændes, røg på gangen (cigaretter). Morgenmaden var noget opreklameret...
Fantastisk indkvartering til pengene og en aldeles udsøgt morgenmad på den tilstødende café.
Det ligger lige i centrum, gode senge Nej - måske lige at morgenmaden ikke blev serveret på stedet, men måtte gå over gaden.
Rart værelse, alt velfungerende og velholdt. Venlig betjening i receptionen. Strålende beliggenhed - alt lige hvad jeg havde brug for Dyner i stedet for tæpper
det var perfekt, med et meget servicevenligt personle nej
Location is very convenient
The hotel is very convienient for all local attractions,it was clean and warm and a very good price, rooms were decorated in a modern style . the doors in hotel are heavy fire doors and if not held until closed they slammed every time someone went through one. Our room was at basement level and had drainage problems in shower and water only drained slowly.
a lovely modern guest house in a great location, our room was spotlessly clean and very warm. The only thing that would improve the stay was that Sunday breakfast could have been a just little bit later say between 9 and 9.30am
A pleasant stay at the hotel. The decoration is very modern and update.The Bathroom in particular has a nice bath
Excellent location, really simple but very modern interior. Breakfast was especially nice as everything was cooked fresh. Non that spring to mind
great location, excellent hotel staff, really big and comfortable room, good breakfast
Fantastic service. Warm, friendly staff. Great breakfast. Perfectly located for a tour of Edinburgh. Excellent. Not a thing. Great hotel.
The staff was very helpful and friendly. The food was very good. The room was attractive and comfortable. No bad points
very friendly owners, excellent menu in the evening for a very good price (well only apple or orange juice as a drink) as well as the scottish breakfast. Location Noisy fitnesscentre in the early hours on friday in the back of room 12
The building is lovely and very nicely decorated. The room was small but very comfortable with better than average appliances and fantastic water pressure in the shower! Breakfast was good with a large menu. The staff were helpful and friendly. The room was a little too warm, but the radiator could be adjusted so it wasn't a huge problem. The wood flooring, although nice looking, was noisy especially when other guests were moving around very early in the morning.
Stayed in amazing top floor paris themed room with views over George Street, large bathroom and separate wc, pleasant staff, great bars, complimentary drinks, VIP access to shanghai club...
The reception staff were very helpful, and very pleasant. The noise from a disco outside my window was dreadful till 1.00am. I was informed it was not yours as you do not open on a Monday nt. I was in London apart from that I enjoyed my stay. Room could be cleaner.
We were upgraded to a Junior Suite (New York) which was very luxurious. The staff were very helpful and answered all the questions we had. Our meal in Vienna was gorgeous and would highly recommend it, the complimentary drinks voucher went down a treat as well. Breakfast is not included in the room rate and it was pretty average for the price. We asked for toast and they sent it without any preserves and sent us a croissant rather than the pan au chocolat we had requested but it was still nice.
Loved the room, fish tank lovely could have done with more fish in! TV in bathroom, nice. Staff very nice and very helpful. Enjoyed our stay.
The staff were extremely accommodating
The individual styled room are are very Ostentatious but in a good way. An up market accomodation ideally situated for shopping walks to the roayal mile and waverely station. Lifts a bit dark
The hotel was stunning and pleasant staff
MARK at the front desk was very helpful with loads of info for us during our stay! We were not impressed with the bed as it was to soft and felt like an airbed, for the amount of money they should consider better beds!
The hotel staff were very friendly and helpfull. The room was very well set out and extremely comfortable. The hotel was also very well situated in the centre of town. There were no problems really but one small gripe was the music from the bar played loudly until early hours and it could be heard in the room. This didn't affect our satisfaction with the hotel though.
Staff at reception were very friendly and helpful altogether a very enjoyable visit No
Late checkout on a Sunday afternoon ( we had a late flight.) Good breakfast variety, though no hot food. Great staff, friendly and efficient, no weird attitudes. great location, everything walkable. Easy tram connection to/from airport. No wash clothes/flannels in a good hotel??? No eggs or porridge at breakfast.
location. Verey nice room. Good facilities in the room. Breakfasts were quite disappointing. Dry toast with no butter nor conserve offered. Cheap poor quality sausages. I would have p[referred a breakfast buffet but I do see that with a smal hotel this might not be feasible. Maybe just a make your own toast area? Excellent coffee.
We appreciated the sheer quality of the bed and all the bedding, the best in any hotel we have ever stayed in. It's city centre and you have to accept it's noisy.
Great staff, great welcome, nice atmosphere, well placed, excellent breakfast, fast and ubiquitously accessible wifi.
The best things regarding Rick's Hotel are the location, the friendly and helpful staff, the facilities in the rooms (inc iPod and ghd hair straighteners) as well as the bar/restaurant on the ground floor. The only thing I didn't like was the fact thet the hotel does not have a lift, but it didn't affect our enjoyment of our stay.
Very lively Friday night - cocktail night!! Good location and great room If yiu dont like Very load music be warned ! But it was Friday night
beliggenhed i centrum perfekt - morgenmad rigtig god - venligt personale
Venligt personale, god restaurant og barområde, dejlige værelser, hyggelig atmosfære
Fantastisk beliggenhed og hyggelig, gammeldags atmosfære af den gode slags. Fin service og hjælpsomt personale. Dejlige værelser med gode senge og flot badevær. Kun en enkelt lille elevator - men det vænner man sig til. Morgenmaden kunne godt suppleres med ost + andet brød, end lige toastbrød.
Venligt personale, rene værelser og god beliggenhed.
Hyggelig klassisk britisk stil. God service i restaurant, Bar, Reception. Super beliggenhed. Dejlig stort rent værelse med kanon udsigt. Næsten igen trafikstøj.