Convenient to attractions Uncertain where to park to unload. Could use some signage.
Location and friendliness of staff Insufficient storage for clothes. Bathroom door would not remain open to air out after a shower. Heating/Cooling unit did not work. TV operation was tied to placing key card in slot, remote did not turn on unit--inconvenient. More focused on style.
I chose this hotel because it was centrally located, easy to walk to from the train station, and a good price. It was exactly as advertised - no more, no less. If you are just looking for a place to lay your head at night while exploring Edinburgh, IBIS is a good choice. The staff were friendly and efficient, the room and bathroom was clean, and check-in/out was simple and direct. Overall I would stay here again. In over 20 years of travel, every hotel except one has fallen short on pillows. Doesn't matter where, they are universally flat and usually require 3 or so to be good for me - I'm a side sleeper who likes fluffy firm pillows.
Location in the heart of Edinborough. Booked 6 months prior to stay. Realized the next day, that I had booked a room for Saturday night, when I would be in Edinburgh only for Friday night. Was unable to switch nights even though it had been less than 12 hours from the time that the reservation was made, and the reservation was six months in the future. Had to reserve a second night. Rooms were clean with a modern open concept layout. Tried a bit too hard to be hip, no trash can in the room itself only a 1 gallon sized bin in the bathroom and no tub in the bath.
Attention to detail, throughout the hotel
Central location, especially for the Tatoo Hardest bed we have seen on this month long trip. Inadequate luggage racks or space for clothing storage. It would be ok for an over nighter but not for someone on a long trip. Out of 6 hotels we have stayed in so far on this trip, your was the only one without a bath tub.
Det var utrolige venlige mennsker som jobbet der der var pent på rommet,og på hele hotellet vi var 8 damer som er fornøyd,og beliggenheten var midt i bliken. Var overrasket over man trak 5000 kr av kreditkortet for vi 4 personer som stod på rommene da vi ankom mye penge for sikkerhet man burde ha skrevet noget om det på forhånd.
Perfekt beliggenhed og helt igennem velfungerende hotel
Et fremragende hotel, som ligger lige i hjertet af en lille pulserende storby. Smuk indretning og en positiv oplevelse. Alt var positivt.
Super beliggenhed, pæne værelser med pæne møbler, interiør i det hele taget. Stille, bedst egnet til ikke helt unge. Egner sig ikke til børn. Et godt overnatningssted hvor man ikke bruger restaurant eller andre faciliteter udover værelset. Har været der nu to gange i 2010. Syntes at internet burde være inkl. til denne pris og i det hele taget på et sådant hotel hvis de vil have forretningsfolk.
Staff were excellent Breakfast varied and high quality Location perfect for seeing Edinburgh Niggly maintenance issues eg door handles broken, shower pulsed hot and cold, noisy plumbing
Very nice and comfortable room.