Hoteller i Erbil

Fordele: Great location (under 10 minutes walk to citadel), staff were very friendly and provided free airport pick-up/drop-off, hotel was clean, great breakfast selection.

Fordele: Really Nice and clean hotel, the staff was very helpful and service minded. There is also free airportservice.

Fordele: Hospitable, efficient and friendly staff. In addition the accommodation was first rate giving excellent value for money. Taxis outside all the time, 10 min walk to The Citadel and bazaar. 10 min ...

Fordele: Excellent stay and very good location. Close to all major attraction areas

Fordele: Everything was excellent in the property . I have extended my booking to 4 nights.

Ulemper: Nothing

Fordele: The price, the quality of the hotel, and the free airport shuttle made this my best hotel experience in Erbil so far.

Fordele: The stay overall was above my expectations. The hotel is great, the room is spacious and quiet. Staff were extremely helpful. And I enjoyed the free ride back and forth from airport.

Ulemper: Satellite channels need to be updated.

Fordele: It's a good place because i've extended booking and stayed there for one week

Fordele: Et meget dejlig og behagelig hotel. Rengøringen var perfekt .. ingen klage herfra.. kan varmt anbefale dette hotel

Fordele: - Cleanliness of the room. - Very helpful and cooperative staff.

Ulemper: - The usage of the baggage porter to the same elevator. - The size of the breakfast table's tool (fork, knife, and spoon) ???

Fordele: Location is perfect. Breakfast was ok. Staff very friendly and helpful

Ulemper: Its gonna be very noisy in the future because across the street there is newly built mosque and they are going to open in the end of May 2017. Due to delayed flight nobody was waiting for me at the ...

Fordele: I liked the reception, especially when they surprising me and celebrate my birthday. I liked the hotel facilities, and the restaurants. The club rotana was very nice.

Ulemper: Nothing

Fordele: Location, Food, Staff 6 min away from Airport Outstanding ambiance Vs. the surrounding area. Welcoming staff An okay restaurant choices, i recommend the Italian place Nice bar in the lobby area...

Ulemper: Lot's of 'special events' that causes parking hassles & long walks to entrance gate Annoying afternoon room service. They knock the door so load Airport Taxi costs $50 for 6-...

Fordele: The staff was very friendly and went the extra mile to make you stay as comfortable as possible Very well trained and very professional

Ulemper: Nothing

Fordele: Staff very kind, always ready to help. Room and restaurant very clean. Very good breakfast.

Ulemper: Price, to expensive and not justified. There is not internet free...25 USD/day...shame.

Fordele: I liked the welcoming staff specially Ms. Alhan she was great, understanding, wonderful person I really appreciate her help... Thank you again

Ulemper: The way that they show the security was ubnormal, exaggerated and some times rude

Fordele: Super hotel, great staff, excellent food and amenities, excellent security, wonderful pool area, large comfortable rooms and the regular (very short) power outages didn't bother me. Wifi is not ...

Ulemper: Wifi charges - free wifi in the lobby only

Fordele: Everything except paying for wifi

Ulemper: Paying for wifi

Fordele: The staff are very frendly and helpful, the General atmospher of the Hotel is very class and warm, the food was delicious.

Ulemper: Nothing, everything was good.

Fordele: Gym is good

Ulemper: Business Center not working well.

Fordele: Near airport

Ulemper: Food very bad and not clean

Fordele: The bed and air-conditioning was good and about my special request they did their best and was done smoothly.

Ulemper: I sent special team to decorated my room with balloons and roses and the team asked room service for keeping the cake in the refrigerator but they didn't, but after a called the hotel and asked ...

Fordele: The room was huge very comfortable. Staff very friendly even asked for a happy ending after a massage but was with the wife so thought best not.. Haha

Ulemper: Loved the stay quality of the shower wasn't great but typical Iraq

Fordele: Excellent food!

Fordele: the staff was great-the food was good-the property very clean

Fordele: The staff were there to server, the Jr. Suite was fantastic!! Guards at the front 24 x 7 but we wandered off often shopping on foot and felt safe. Nice cool rooms despite the electricity problems in ...

Fordele: The breakfast buffet was great!

Fordele: # The staff were very helpful and friendly they always ready to help. # The variaty of food was very good as you can find what you think about easily. # The housekeeping is brilliant.

Ulemper: # The masage staff were rude and they weren't welcoming. # The indoor swimming pool was very cold as the pool atmosphere wasn't well insulated. # The reciprocation staff don't have maps...

Fordele: Friendly staff. Very good breakfast. Best location within walking distance to shops and restaurants.

Fordele: The staff is very welcoming and friendly. If someone doesn't know the answer to a question, they ask someone else. The rooms are comfortable and larger than other comparable hotels. Valet ...

Ulemper: The hotel is a little dated. Each TV is programed differently so it is difficult to find the same channel in the bedroom or in another room. This is only a small problem. I really like this place.

Fordele: lovely staying strongly recommended the staff makes you feel like home minutes from the airport and lets not forget the lovely breakfast options and delicious buffet

Fordele: Loved the white company toiletries and the large comfy bed. The frontdesk staff were also lovely.

Fordele: The quality of food is good.

Ulemper: The generator is running throughout the day and very noisy in the evening, I cannot sleep during my 3-night stay. Facilities are just average compared to other similar price hotels. Easy to get lost...

Fordele: All was good

Ulemper: All was good

Ulemper: Breakfast should be included the room rate

Fordele: Nice and Clean Rooms

Fordele: I always stay at the Divan when I am in Erbil. I know the place, the staff are very friendly and welcoming, and I love the pool. I am able to have the peace, quiet and privacy that I need to do my ...

Ulemper: I think the rooms need a deep clean. That is not to say that they are dirty, it is just that the shower probably needs a good scrub rather than just a clean. I think that it should catch up with ...

Fordele: Really nothing. This trip was devastating for me.

Ulemper: Turkish prime minister stayed in Divan. The hotel and all leading roads were cordoned. I was frisked many times when entering, Taxis were asked to drop me off at gate and I had to walk in the cold, I ...

Fordele: The bed is supper comfotable, the indor pool is awsome!

Ulemper: They did charge me more than the price i have got to pay in booking.com!

Fordele: THE BED WAS AMAZING WHEN ASKED BY COLLEUGES WHAT WAS THE BEST I MENTIONED BED SO MANY TIMES I FORGOT,I COULDNT FAULT AND THE BREAKFAST STAFF WERE SO POLITE.

Ulemper: Everything was very good no dislikes Well done to All your staff and Team

Fordele: Actually, I love this hotel its better than others.

Ulemper: Its so far from the downtown.

Fordele: Very nice and Clean Hotel. The Personal is super friendly. We was happy to stay there. We are coming back soon. Thank you very Much.

Ulemper: Everything is perfect

Fordele: The bed extra compfy

Ulemper: Electricity switched off many time in the suite

Fordele: ali Khan was very nice. thnx a ot

Ulemper: breakfast

Fordele: Big rooms, amazing heating and cooling systems

Ulemper: Drainage system of the shower

Fordele: Helpful staff specially reception and other .

Ulemper: A delay in replying room requests .

Fordele: Very clean and comfortable rooms.

Ulemper: There is nothing I didn't like in the hotel.

Fordele: very comfy bed, helpful staff

Ulemper: no restaurants available as I was there during Eid, limited breakfast choices, not everything on room service menu was available

Fordele: Friendly staff

Ulemper: Bath tab and soap holder were wiggly

Fordele: Great location, very good and friendly staff.

Fordele: The staff went to great lengths to assist in all questions, and did it very efficiently and friendly. The buffet dinner was full of rich choices and offered very good value for money.

Ulemper: The air condition in the room was not efficient enough.

Fordele: For a hotel that claims to be a five star hotel, one would expect more. It is missing the 5-star touch.

Ulemper: Toilet was leaking, called maintenance and they came, but was not fixed. Shower door was not functioning, so it was hard to take a shower without drowning the bathroom.

Fordele: the staff very kind and helpful

Ulemper: the internet very poor in floor 5 and in the room and the they have not monitor the room needs like a water, team, coffee.....etc. and mini par not monitors daily same issue with daily consumption ...

Fordele: Turkish Path.. was very good

Fordele: Nice and kind persons that working at reception, and always helps me while living there...

Ulemper: Cost of mineral water !

Fordele: The hotel environment, location and friendly staff this is a part of tasety food and very comfortable and clean beds

Ulemper: Nothing actually noticed that I don't like, the property fits to all types and ages.

Fordele: Hotel staff was very cooperative and hospitable.

Ulemper: Breakfast needs little improvement.

Fordele: Very friendly staff and very good service

Ulemper: The central control of the A/c

Fordele: very clean and very nice staff and good food and very good service and speed wi fi.very good location and close to the market i chose van royal hotel for next travel to erbil

Fordele: Every thing

Ulemper: cleanness was a major problem

Fordele: Mohammad - The Receptionist was very helpful and generally the staff was awesome. The room was quite comfortable and hotel was price value.

Fordele: Breakfast was good, cleaning is not very good , you must always asking for towels and tissues , wake up so bad always forget me . Pool not so big and steam sunna was good, massage not perfect like ...

Ulemper: Bad clean and forget to put more towels Bad wake up Restaurant need some improvement There was offer to my relatives because they booked on phone 2 nights paid they give you one free but I ...

Fordele: The room is big and clean, bed was good and comfortable. TV has multiple options. Breakfast was great.

Ulemper: You will need to wait for some time (around 10-15 minutes) to get hot water in the bathroom which does not make scene for hotel rooms!!

Fordele: Didn't use the swimming pool

Fordele: Everything

Ulemper: Nothing

Fordele: SECURITY COMES WITH EXTRA SCREENING AND WEAPON TO WATCH THE COMPOUND

Fordele: Everything

Ulemper: Nothing

Fordele: everything

Fordele: very easy to the city centre

Fordele: Very good

Ulemper: Very good

Fordele: Nice big lobby

Ulemper: Nice hotel but not a five star

Fordele: Staff professionality and friendliness; Excellent Very clean and fresh

Ulemper: The TV was not placed infront of the bed

Fordele: The room size and furniture , location, it didn't look like 5 star hotel.

Ulemper: The breakfast was very expensive, 20$ too much !!! Business center very poor.

Fordele: It is very calm

Ulemper: Only the channel are not enough

Ulemper: The room temperature are controlled by central system. So I was dying due to very high temperature

Fordele: Breakfast

Ulemper: Bath room. Especially the drainage unit near the jacosy

Fordele: A smoking room that doesn't smell smoke, that's an achievement. Nice and comfy hotel and room. Staff was very kind and helpful. Would probably stay there again.

Ulemper: Small details on the cleaning and decoration. Also better avoid the filter coffee served at the breakfast and go for the Nescafe proposed. Also it's the first that I saw a staff so insisting for a...

Fordele: the gym and the spa were great

Ulemper: you can't put spa expenses on the room

Ulemper: Non

Fordele: The room was clean Staff is very friendly Amazing swimming pool

Ulemper: There was bad smell in the bathroom The food is not tastey

Fordele: Wounderful and friendly staff, warm reception, Testy breakfast, close to tourist top destination such as downtown and Erbil citadel, nice indoor and outdoor swimming pool, very nice garden, good ...

Ulemper: Cutting electricity, small room.

Fordele: Staff were helpful and attentive.

Fordele: Frankly ... nothing!

Ulemper: Staff is not friendly .... Breakfast is poor and served with frowning faces ... hotel security is way over - exaggerated ..... Traffic to/from hotel is terrible! Room is poorly designed!

Fordele: Clean comfortable good room service

Ulemper: No hot water

Fordele: The staff was helpful as we stayed here for 4-5 nights to help care for our friend's 2 year old child while our friend had surgery. The location on 100 meter road near turn-arounds, the Second Cup...

Ulemper: Allowing smoking in the restaurant area, especially around children and during breakfast was very disappointing. The bathroom could be a little cleaner but it wasn't bad and the shower drain was ...

Fordele: There was a heater issues so they upgrade me to another big room

Ulemper: I book it through booking for 3 nights @ 300 use If you add 10% it will be 110$ per night but at hotel they said it has to be 120 sir that's booking rate !!!!!!!!

Fordele: Close to the Airport.

Ulemper: A bit overpriced for the service level. Some staff speak poor English. Only thick pillows available.