Florianópolis Hoteller

familiarity

The hotel is very old, rooms are very small. Only good thing to say is free internet. The door of the room cannot be locked from inside. The doors are opened by a key, yes a key. Only one lamp at the double bedside. Immediately after pulling teh key out from the electricity slot the room falls into complete darkness.

The hotel looks stylish. It is not a luxury hotel as claimed, since it fails in perfection. Many things are not working properly: The shower hose was broken, the closet didn't close properly. There were also no general light in the room - so you enter a almost dark room and have to search for a light button at the bed to light up a larger lamp before you can see where you are...

Quality of rooms, fitness center i was refused a (only) 2-hour later check-out.

quiet hotel staff does not understand any english

I was upgraded to a suite. Very friendly and helpful staff. Excellent location. Nice lobby. Restaurent boring and food no good. Extremely slow internet acces through "business center".

Location, Room floor wasn't clean

it is advertised as having an outdoor pool but it does not.

The staff was very helpful and made it a wonderful place to stay. My friend and I had to move rooms twice. The internet and phone worked intermittently. A toilet clogged and was not fixed so we had to ask for a new room. No heaters in the rooms!

Location near university No heating system and it can get really cold

Tiny rooms.

Needs refurbishing urgently, rooms too small

It was in a central location, walkable to tourist areas. Felt safe walking to it in the evening. There was usually one staff working who could speak english.

Not all stated services available. For expample, wi-fi internet is not accessable in all rooms as stated at hotel info.