Location and breakfast Wifi connection was too slow. The non smoking room had a strong smoke odor.
service and cleanliness
I used their paper stationary folder like envelop, writting pad etc while on canton fare for which they have charged RMB 50. shame on it as a 5star guest charge for a plastic folder???????. I have used paper and throw the plastic folder for that they charged 50 rmb......
Nothing.. Beds were hard like rock, checked out early.. hotel management agreed to refund but money still not back yet as Kayak vendor getaroom is still thinking over it!!!
Location, staff friendliness 1. Complimentary fruits was only for first day.
all charging for the business center computer!!!!
My flight was delay significantly, I arrived at the hotel 3am the next day. The staff in front desk is very helpful, he not only put me in a non-smoking room as request, also upgraded me to a suite.
Great view from the dining area and pool area. Internet access in the rooms was also fantastic to have considering that I was in China on business. The pool bar could have been open at times for refreshments
the renovated rooms are beautiful the mattress is too stiff
the location is good and close with metro station,various restaurants the price is huge for the confort.Last year we have booked this hotel with 90 usd/night in the same period and that is all he deserves as price.The hotel is old,the furniture,towels,everything is old.The breakfast is poor and very expensive.
Good Room, excellent breakfast, good pool for relaxing and a little smaller for swim but it is possible in that. the internet is not very fast, but maybe it is the same problem in all china.
I was pleasantly surprised and enjoyed my stay
Effektivt ved check-in. Rigtigt god morgenmadsbuffet. Meget service-minded personale, der var gode til engelsk. Rent og stort værelse. Ligger godt i forhold til kollektiv trafik; metro samt lufthavnsbus, som lå lige overfor. Kunne efterhånden trænge til en kærlig hånd. Er lidt slidt. Poolen var lukket, pga arrangement, og det var faktisk pga. den, at vi bookede hotellet - udover lokaliseringen. Det kunne have været en god idé at blive varslet om. Deres gym havde ikke så meget at byde på.
there is small shopping area so you can find what you need like supermarket ,starbucks,beakry ATM ,macdunalds. Long time for cheack in and cheak out and the resaption very busy .and abit pricy
Comfort, food, shops and the staff. So much that i want to visit again. When in the bar(s) relaxing there are too many women wanting you to buy them drinks and offering you room services.
The way the staff attended to any querry, was good. They attend everyone well, I liked that. They should take any telephone call very seriously.
The buffet is excellent (second floor), very big hotel with a lot of shops, free internet, pool and gymn included. The room was a little bit small for a marriot
The Hotel was 5 star and staff were trained well. Food was excellent and Prime steakhouse was very good. All facilities were 5 star and this is rare in many parts of China. The shopping precinct attached to the Hotel was also very 5 star and perhaps some cheaper shopping options nearby would be benificial.
Very good chineese dimsum and nice pools and sauna
Facilities are getting old...Besides that, the hotel is good.
i liked the veiws,some of the staff were very good,but they got let down by the other 50%. price was expensive compared to better hotels,the location was rubbish..taxis are very cheap,but you need one wherever you go..no bars-nightlife anywhere near.the hotel is old,and showing signs of aging.I moved to Dong Fang hotel after 6 days.totally amazing....Please dont bother with this place
very good location, close to the fair
the stuff was friendlily to far from the city, old Hotel the room is clean but the lobby and the corridors are dirty.
if you are alone on a business trip (like I was), this hotel is great, the people are extremely caring, and they speak the necessary english, on my business trip I got so incredibly ill, it was unbelievable, and the personnel at the hotel was so warm and caring, they drove me to the emergency and people from the hotel stayed with me all the time, I will never forget that, thanks people at the Ramada Pearl, you guys are so very sweet !
Service was very Good, Atention was excelent
Not impressive due to rather old decor and rustic smells. The breakfast staff were courtesy and polite. and happy lot. this atmosphere is a bit old
River Views are fantastic.
Staff was exceptionally friendly and efficient. Views were very good from the room. requests were answered positively. Nothing I can remember
This hotel was wonderful! The rooms were huge with plenty of room. The staff took a lot of time to help us out with answering all of our questions about the city. Hotel Employee at the front desk was a great help and a perfect representative of the hotel.
This hotel made me feel welcome. The service was wonderful.
proximity to places i needed to go and its value for money the airconditioning was hot and the beds were hard
Room was generally clean and bright, internet connections were good, good view, air conditioned, spacious, comfortable beds, 3 stars customer service, nice restrurants, and affordable room services. Carpet is soiled, people ignored no smoking signs and hotel staff does not enforce rules, and customer service varies from staff to staff.
The location was good for business purposes Too many securiry checks
Staff was friendly and helpful. Good breakfast buffet. Location. Value was very poor. My business partner and I stayed in two separate suites. It was very noisy as we could hear traffic from within our room at night. For our value our breakfast was not included in the room rate. I found this a little odd for a mainland Chinese 4 star hotel. Hotel has seen better days and looks in need of upgrade. For a suite my room was OK. Shower was very poor and run down. Appliances did not work in room. I wouldn't stay here again for the money.
location excellent very central to a lot of whole sale markets. Bell boys very helful, computers in room on 8th floor poor service and unfriendliness by some reception staff, lack of english by most staff still, early closure of Chinese restaurent should stay open til at least 10 o clock.
Very clean large rooms. Good level of service. Good value.
Their Chinese restaurant served excellent dishes Room needs better maintenance - cleaner carpets and repaint furniture
It was value for the money. Cheap and convenient. Nothing to complain!
Convenient. Bus, Metro, food & shopping all within walking distance.
location Bad tab water. Cooking smell comming out of the air condition sometimes. Very expensive during canton fair.
The bed we slept in the second night was hard as the floor. I could hardly sleep and in the morning all my bones were hurting Room 601
Location No Breakfast
nothing the room was dirty and noisy and at the end they tried to make me pay twice
Very nice and friendly Evey thing was ok
hotel staff corporation and warm welcome all the time during the stay , and good hospitality . Non