Perth Hoteller

Location was good. Staff were friendly and helpful. Although the price we paid was reasonable, we felt the room was in definite need of renovation and up-dating. The wooden dresser and night tables were worn and not very attractive.

The size of the meals from room service were the largest for a five star hotel ihave experienced

Privacy, Great breakfast, nice to able to have a coffee during the day, Canapes a a couple of drinks at the end of the day to relax Could have had the 9th floor cleaned or vacuumed

The staff were friendly and helpful. The hotel is currently undergoing a refurbishment, which is good news as the room we had was tired and did not impress. The hotel caters for business types and I would not recommend it for anything else, it is functional. If you are on a vacation, I recommend booking alternative accommodation. In my opinion the Hyatt was poor value for money, ok if the company is paying but excessive when it is out of your pocket.

I told them it was our anniversary on our booking form. They gave us a card and a complimentary bottle of champagne. Nothing

Paid for a river view room and got a poolside room. No tea or milk only 1 bathrobe.

location to all city attractions & transport serious thoughts needs to be given re: parking. maybe work out a deal with the carparks etc

it would have been nice to have a cover on the doona. the airconditioner was very noisy. we were unaware that the hotel did not have parking

Internet should be included.

The rooms are nice and clean and I had a comfortable stay. There is free use of internet at the hotel lobby. My husband especially liked it that there is a pub with live music just next to the hotel.

Location is great! It's right in the city with free buses going into shopping area and CBD. Porters are extremely helpful.

nice views and also the facilities in the room was handy. parking! That was a joke!! Being from the country we do not have a choice but to bring our vehicles.

Breakfast was Good! Bathroom was dissapointing!

The room are quite enough for the family, located near CBD The supermarket is far away from this hotel. If we want to buy something such as bread or milk, we must walk or catch a bus.

near city center rooms are niosy you feel like the guest next room are stying with you in your room also bathroom not clean, i would recommend it but for lower rate 120-130 AUD $ per night

location is good, near CBD. As a 4-star hotel, it doesn't provide toothbrush and toothpaste. We have two persons, but they only placed 1 showercap. We changed our room because of huge noise. When I complaint that the second room they changed for us is not as big as the first one, the attitude of their receiptionist is not friendly. They gave us a very snobby, not warm-hearted feeling during our stay.

It was a convenient location for shopping and other activities in the city. Breakfast was ordered and extremely disappointed in the quality of food for the price paid.

Comfortable Bed, but noisy back street. Hotel lobby and buiding in general looks tired. Hotel staff friendly and helpful but lacked the professionlism of hotel staff in equivalent hotels in Western Europe

Closness to city shopping and the function at the bell tower that we attended on Fri night

The fact that it was so convenient for Perth City Centre, which was a 5 minute walk away. The bathrooms were a little dated but still in good working order.

The staff were pleasant and helpful and the room was clean and well presented. The room was not deluxe or what I would expect from a 4 star hotel, it was small and very noisy. I could hear the tv from the next room throughout the night.

easy to find the bed was a little bit uncomfortable

As we were working the whole time we stayed. We used the room service the whole time wich was excellent quality and value for money. the staff were also excellent The shower ran from hot to cold and would not hold one temperature

I enjoyed having dinner at the restaurant of the hotel. I had to change the first room (808), because was too much noisy; next to the machine room. I think the hotel should add extra isolation to the wall. The room 808 is enough big to add an extra layer to isolate the noise. When you lean your head against the back of the bed, you can feel the vibration. Fortunately, I asked for changing room and they did not have any problem. :)

That I was able to park my vehicle at the hotel overnight in a secure parking bay.

I felt the hotel was in a quiet location only a short walk to the main shopping centre. Generally all facilities within the hotel were satisfactory. The catering for breakfast particularly when a few guests were in the restuarant left a little to be desired.

localitiy to centre perth

Bar meals AAA+ Staff Terrific For a 24 hr hotel the very 1st greeting was! Felt like you should be some where else not very warm welcome after 6 hrs of traveling or any hrs of traveling Breakfast slightly to dear.

Foxtel Nothing really. I got woken up at 6am from the loud taps running in the next room. I also called after my stay to complain about how bad the parking facility is. For $20 a night to park your car in such a tight car park is ridiculous and an absolute rip off. I had people helping me get in and out of the car park. I also have a hire car that is now completely scratched from someone obviously having trouble parking there car too. I also have never scratched a car in my life and getting out of that car park was un avoidable to not knock into a pole or the wall or even another car. I called about this to complain and whoever was the manager on duty on sunday 28th nov got my details and said someone would call me on Monday and I still have thing

The location is superb, the reception / front of house worked well, as did daily cleaning service (mostly), however bar / restaurant staff were overly familar with some guests and having them eat dinner at the bar is probably not a good look. The hotel is tired and in need of a spring clean - - low levels of mould in the bathroom, missing light fitting, curtains that don't quite fit the windows, broken mirror in common areas, all of which is dissappointing as the location is fantastic and most staff work well to make stay enjoyable

nothing bathrooms need renovating, dark rooms, poor layout for the space