Helena Hoteller

The staff were very approachable and helpful!

Nice staff Slower wifi

Nice quiet room. Clean. No smoke smell. Staff was very friendly and happy to be there. All amenities were great.

Clean room. Good breakfast. Bathrooms were mostly renovated. Rooms were nice. Most hotels nowadays are lacking in some form or fashion. The only thing I typically nit-pick is mold, shower surround and shower head. I hate the shower massaging heads. The one here had a decent flow, but dribbled. The caulking was moldy in the corners. And the shower surround seemed dated in comparison to the rest of the bathroom.

Quiet, good hot breakfast buffet, very close to airport, mostly clean moldy shower curtain and some carpet stains, pillows are miniature

Very friendly service. Good location too. And a good job on breakfast!

The size of the room was nice. I liked that there were two queen beds in our room. I like that you had breakfast. I appreciate the use of your ice machine. I was happy to see there was a swimming pool even though I didn't get to use it. Your pillows were very nice and comfortable. I like that you had a refrigerator in our room. The staff was friendly and helpful. I was happy to have a good air conditioner. There was a heavy perfume smell suggesting that you're covering up something stinky. The bathroom fan was extremely noisy and it did not keep the mirror from fogging up during a shower. The entrance to the parking lot is too tight. A car would stop there to register and it would block access to the parking lot. You need to add another entrance to your parking lot. This was a problem several times.

Clean, comfortable beds and good pillows, hot breakfast, pool, hot tub, responsive and friendly staff, dog friendly, can walk to get groceries or fast food... Noisy neighbor, thin walls. Nothing that had to do with the hotel or the staff...

Rooms were great and clean and beds comfortable Breakfast was amazing Not a thing

Friendly staff Free shuttle around town and to beer festival Comfy beds slept like an angel Room smelled of pot, like the neighbors were smoking they offered to switch rooms but we were already settled and about to go out so we didn't and just covered the smell with perfume, it died down Tiny towels

Friendly helpful staff. Funky restaurant for the onsite breakfast, but way better than your typical chain hotel buffet since they cook your food to order. Walking distance to the capitol and about a 30 minute walk downtown. Online booking sites show you rates for their 'older style' rooms, but list the descriptions of the renovated rooms. So at check in they give you the option to upgrade for $10/night. It could seem like the hotel is trying to pull one over on you, but we asked them about it and they said they have repeatedly tried to get the online sites to show the correct rate/descriptions. So don't take it out on the fronts desk folks : )

I was initially assigned a room next to the elevator and inquired at the front desk about possible noise. They immediately moved me to a room away from the elevator. The bedding in the room, as with most Farifield Inns, was exceptionally comfortable.

The staff was friendly and helpful. The breakfast had a nice variety.

This hotel was completely smoke free, the lobby, guestroom, dining area and pool were in clean and appealing. I would stay here again when in Helena.

We chose the Fairfield Inn because it was in our price range and offered free internet access. Although the wireless internet was advertised as being available in common areas only, we had no problems accessing it in our third level room. We traveled with our 16-month-old and there was plenty of room available for his pack and play. The hot tub wasn't working the first night there, but was repaired by the second night.\n\nThe staff was very friendly and greeted us every time we entered or left the hotel. The room service staff respected our 'Do Not Disturb' sign and didn't knock once. The hotel was easy to find from the highway.

Location, value for dollar spent. We had mistakenly left computer pad in our room on our departure. When we realized our situation some distance down the line we began to phone the hotel making numerous calls to the front desk girlshe to take this situation of the computer somewhat litely

the staff, room kept clean, morning breakfast saved time and was fine no

Very clean. Quiet. Comfortable beds. Easy to find and to get around from there. Staff was very friendly and helpful. Superb complimentary breakfast. Great HD TV. Lots of conveniences. Good quality toiletries and coffee in the room. Loads of towels This would be stretching things. There was nothing wrong at all - but if I had to change one things it would be the colour scheme of the decor. I'm not a fan of green but that would not stop me from staying there again and I plan to in a few months.

Could hear the people next door talking...

Hotel Employee where clean bed was comfortable staff was friendly. BREAKFAST was ok

This guest did not leave comments about this hotel.

This guest did not leave comments about this hotel.

Very friendly staff. Clean room. Excellent location

Very clean, nice room.

The free breakfast had a huge variety, biscuits and gravy(very good), eggs. The hotel itself is 2 years new and gorgeous inside especially the granite counters in the bathroom; the bed was very comfortable. Pool and fitness area had towels at 10pm yet. My white comforter cover had a dried blood stain on it and the blanket had a large smudge of dirt, the rest of the room was very clean. I had a new quilt within minutes of my call to the front desk.