Hoteller i Hong Kong i nærheden af Central and Western - 中西

I liked the view from the room. If you don't mind to take a few stops with the tram, the location is ok as well. If you like chinese food for dinner, it is ok. If you want a western style dinner, don't go there. For breakfast the situation is different; they have a good buffet style breakfast.

The room and amenities of the hotel were very good (and would cost more in a major Canadian city which surprised me) and very easy connection from the airport via train and less than a $5 taxi ride. I also received a free upgrade to a very nice harbour view / ocean view room. English comprehension was limited even at reception and concierge (inconvenient but not critical in my situation).

location confusing policies - the rates for telephone use were exorbitant, and I was able to extend my booking on the internet at a price that front desk promised was not available any longer.

Small and cozy for family of four. The concierge staff were fantastic, they direct us to the places of interest whether it is by bus, tram, electric bus or MTR, they give clear informations that really help. MTR station is quite a distance away.

Location, space, facilities The chairs were not comfortable. Not enough towels in bathrooms. Rooms not warm enough. Staff at front desk slow to respond to request. elevator man asked me every evening — every time I approached the elevator — "may I help you?" And planted himself in the wya of the elevator to prevent my ingress. Get someone with better memory that greets guests more warmly

Comfortable size hotel and good location. Charged for internet, exorbitant fee to extend check out for 2 hours. No coffee shop close or on premise.

Location is great - right in the middle of LKF, a short walk to Centra I've stayed here a number of times due to the location and price, but the customer service at this hotel is the worst I've ever experienced in all of my travels. Staff is slow to do everything - check in, check out, wake up call, room service. You name it - they are terrible at it.

Its location We had serious issues with their housekeeping deaprtment consistently failing to clean our room on time/properly and some of their breakfast serving staff were exceedingly rude to my party.

Location. Superb! Really nice room. A little noisy on a Saturday night... and have to pay for gym facility.

Easy access, on the H1 bus line for the Airport Express, getting to/from the airport could hardly be easier. The tram is a 90 second walk down Eastern street. There's a McDonald's a block away and a 7-11 across the street. The bed was fairly comfy and made up every day. The room was TINY!!!! I would guess we had 2 feet on either side of the bed and maybe 2.5 feet at the foot. There is no closet or any other place to hang clothing. The tram and bus stops are near by, but the nearest MTR is a long long walk. The hotel does have a shuttle but due to road construction it dropped everyone at the Macau ferry terminal.

The cleaning staff and maintenance was up to par and done their job well. I was impress by how the cleaning staff wanted to service the rooms and most of the employees helped with my concerns and questions. The description of either full or double bed room wasn't explained properly on the website and I expected a Harbor View but received a Mountain View because they did not give me a double room on the harbor side for the price that I paid and wanted me to pay more for the the double bed on Harbour View which was not described in the website so me and my guest had to take the two twin beds and put them together to have one full bed and the beds were uncomfortable and very hard not being easy to sleep on. The description on the website said full or twin beds with no description on either mountain or Harbor View.

Room extremely small with just a small shower, no closest just couple of hanger on the wall, no table, no chair, no space for your suitcases, just enter and seat on the bed, you are like sleeping in the springs!

Staff some great English and seemed to want to be helpful despite nothing to work with. I did international business travel staying at all levels of hotels for 30+ years. Unquestionably this is one of the worst hotel facilities I've ever endured. Despite having prepaid for three days, we left after one night. Here's a quick rundown of the deficiencies: few elevators for a lot of guests = long waits and full when they DO arrive. First room assigned on no smoking floor stunk badly of smoke. Bed was like an old ironing board with a thin pad. Room so small (and I'm used to small in London, NYC & Paris) you had to take turns moving about. Nearly half the room ammenities listed did not exist. Returning after dinner, the room drains had leaked a sewage smell into the room. Sink drained slowly. Shower small as a tight phone booth. I'm thin and while bending to wash my knees, I shut off the water valve, haha!