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Location, helpfulness and politeness of staff, eating opportunities
Excellent and poshy hotel with great location! We enjoyed our stay and the hotel staff was always helpful! Great breakfast! In such a hotel WiFi should be offered free of charge!
location, beds v bad shower - always flooded. taps too close to sink & tub. In-room food poor
Location. Superb! Really nice room. A little noisy on a Saturday night... and have to pay for gym facility.
Location is great - right in the middle of LKF, a short walk to Centra I've stayed here a number of times due to the location and price, but the customer service at this hotel is the worst I've ever experienced in all of my travels. Staff is slow to do everything - check in, check out, wake up call, room service. You name it - they are terrible at it.
Location, space, facilities The chairs were not comfortable. Not enough towels in bathrooms. Rooms not warm enough. Staff at front desk slow to respond to request. elevator man asked me every evening — every time I approached the elevator — "may I help you?" And planted himself in the wya of the elevator to prevent my ingress. Get someone with better memory that greets guests more warmly
Comfortable size hotel and good location. Charged for internet, exorbitant fee to extend check out for 2 hours. No coffee shop close or on premise.
The personal and friendly service
Service; size of the room; expresso machine;
Room , location and breakfast (food and view)
Best of this hotel is the location, rooms are good and confortable, may need a refurbish very soon Staff need trainning some very gebtle some others need improve, the carpet on rooms need to be cleaned, looks very dirty, bathroom shower is very un confortable to kar fast shower even the bathtroom is dpaced enough,
Its location We had serious issues with their housekeeping deaprtment consistently failing to clean our room on time/properly and some of their breakfast serving staff were exceedingly rude to my party.
location convenient; rooms well thought out and laid out; services and staff good.
This gas to be one of the best hotels I have been fortunate enough to stay in and believe me, I stay in alot all over the world. Yes it doesn't have free wifi or a pool, but for the night owls out there, you couldnt want for a better location in HK 10/10.
It was I a convenient location and at a good price via Booking.com The staff were very friendly and helpful.
The location adjacent to Hong Kong Island mid-level and variety of things to do & shopping all at hand
Rooms are very large considering how close it is to SoHo. I really wish that you had a gym or fitness center.
Great location and decor, excellent value for money. None
Location Provided me with an Extra iPhone Charger Helpful and Friendly Staff Clean Room Good Value Trash was all over entrance to building Small Room Very plain building
The location of the hotel the efficiency and kindness of the team the good quality of services The first room ( luxe) rented was no more large than the second ( standard)
location was superb for food, nightlife, and shopping hot water for shower not consistent
Staff were extremely helpful and the location on HK island was right in the midst of street life with everything within walking distance.
great value for the money. great location. wonderful staff. cleanest 3 star hotel room I ever stayed in! Will definitely come back. It doesn't serve breakfast. Reception and hotel exit are on different floors.
very central location getting around the city
Sadly, apart from the excellent location (very good and Central) and really polite / helpful staff - there wasn't much to like. Rooms are basic (but perhaps about right on the value for money front) while lobby, Wi-Fi is very good The hotel seems to have very poor ventilation & severe humidity issues which requires that air-conditioning is kept on most of the time (even when not in room to prevent condensation). Additionally, sound proofing is very poor and you can hear even the softest of conversations, TV/Audio from adjoining rooms. While room was clean, corridor carpets were stained and dirty. The hotel is also undergoing some kind of repair and upgrade, so I can only hope they get it right soon. Overall, a very uncomfortable two night's sleep.
Can't beat the location and value, Room was clean and the staff was friendly... overall a great experience! Would definitely return. The trick is to show up low expectations and I think you'll be pleasantly surprised. If you're used to staying at the W, then this hotel is not for you. Whoever complains about how small the rooms should not be considered a valid complaint, MINI is in the name of the hotel! Just know that it's perfect for the short stay solo traveler. The only things to note is that maneuvering the shower can be challenging (may have just been specific to my room) and that the bed is very firm. Can hear street noise as with any downtown hotel, but nothing unbearable as long as you're not a light sleeper.
Effektivt personale. God beliggenhed og nem adgang til central by. Vinduer kunne ikke aabnes. Smaa men dog ret komfortable vaerelser.
Personalet var hjælpsomt, men lidt mere engelsk kunne være ønskeligt. OK morgenbuffet til rimelig pris. Dejlig udsigt over kirke og byen Selv om vi havde bestilt ikke ryger værelse, var der askebæger og der lugtede af røg. Hotellet var for dyrt i forhold til kvaliteten og størrelse af værelse.