Hoteller i Indianapolis i nærheden af Indiana State Museum

The air conditioning in my room went all the way down to 50 degrees, which was definitely the highlight of my stay.

old fashioned, elegant, good breakfasts, very kind and helpful personnel, very good localization dirty windows, windows can not be opened, noisy air conditioning

Location in downtown Indianapolis wa excellent

the hotel charged my credit card for the stay when i had already been charged by the online booking service and the hotel also charged the online booking service and i have yet to get assistance resolving the matter. i talked to two different people who have told me two different things. When i asked for a copy of my receipt they sent me a blank receipt. When i checked out, i was told the total charge to my card and then told "oh, i wasn't supposed to tell you that". They had asked me to pay again, saying my credit card was declined. When i got home, my credit card statement said otherwise.

The staff were outstanding. Literally everyone I interacted with was beyond helpful and welcoming. I cannot express enough how accommodating the front desk was and how hard working the cleaning staff were. The bed was comfortable and the room was spacious. The biggest issue was that our heater in the bedroom was not working properly. It was either on high heat or off. This resulted in us having to turn it on/off several times throughout the night to maintain a reasonable temperature. This was not pleasant when having a newborn with us in the room. There was also a huge hole in the wall by the toilet that was covered with a door that doesn't shut. Also, the juice being "out of order" for our whole stay as in convenient.