Hoteller i Kansas City i nærheden af Midtown-Westport

The hotel was really clean and comfortable. The staff was friendly. That I had to pay to get my car parked. I couldn't park it myself. When I tried to get my car from the valet I had to wait 45 min to an hour before I got my car brought out. Need better parking and valet service.

Awesome location....walking distance to the Country Club Plaza. Friendly staff. Very clean. Good food. The VIP concierge room is way too small!!

Love this hotel for many reasons - great rooms (recently updated), coffee shop on lobby level, good service. Great concierge lounge too! I didn't realize until this visit that there is a restaurant on the second floor - it's fairly hidden and I don't recall the front desk telling me about it.

It seems like an older hotel (compared the Marriott one block away). But it was clean and fair exchange for the price. Only a half mile from a ton of restaurants. Close to downtown, but not in the center of downtown. No dislikes.

Oh my goodness! From the moment we stepped out of the car and walked through the beautiful secluded garden patio, to the moment we stepped in the door and were greeted and invited to enjoy free margaritas - the staff did everything to ensure our stay was wonderful. Upgraded room for free- plus we returned from dinner to find a bottle of champagne chilling with a note from the staff wishing us a Happy Anniversary. Wonderful breakfast- close walking distance to the Art Museum and The Plaza. We will be coming back here again!

I've been here on multiple occasions and been happy with each experience. Friendly staff close to the plaza.

Location is convenient to the Plaza, Westport, and downtown. Room was nice. Staff was helpful. It was perfect for my needs. They are in the midst of updating, but I was not inconvenienced and did not notice any problems with noise.

Great hotel The Staff there was really helpful, great location to go to the Plaza, or Westport 10 minutes walking time they have a shuttle if you are not into walking, or even the metro bus is right outside take you straight to power and light, or plaza. The rooms were very clean as well relaxing, and everything you needed was there. place is very secure at nights. oh the room the breakfast was awesome Blueberry waffles, among all your other stuff for breakfast! I will defiantly stay there again recommend as well to ever need a room for the night in K.C. Props to the girl who works at nights help me unlock my rooms restroom door that locked by itself. The rooms restroom doors have locks, that can lock you out? but the staff got it unlock quickly.

This was a get away for us as our second baby is due in 2 months. Grandma stayed with our oldest and we enjoyed the whirlpool in the room.

Great location. Friendly staff. Nice breakfast. Comfortable bed. Free wifi. Housekeeping wasn't the greatest. Didn't even pick up all of our used towels the first day. But, all the staff I interacted with were very nice and helpful.

The friendly staff :) The rain :)

Everything about the hotel was amazing from the shuttle service to the pool to breakfast! The bed was super comfy and the room was perfect! I was on my way to Ohio for military and they took care of me which was very generous of them. I got great rest for the next day of traveling! Overall great experience! No complaints from me.

Fantastic hotel, great experience. We were staying with our two young children, ages 4 and 7, and two teenagers, aged 18 and 19. They all loved it. They used the pool (we had a wedding) and said it was fantastic. Breakfast was a little confusing...not everything was together, but manageable. The food was great. Our room had two queen beds and a pull out sofa. The kids all used the bedroom and we stayed on the couch when we got back from the wedding. The pull out couch was one of the most uncomfortable things i have ever slept on. We felt every spring in the "mattress", which was about 3 inches thick. I think the floor would have been a better option, but who wants to sleep on a hotel room floor? If not for the horrible mattress, would have given 5 stars.

Location, clean, good breakfast, shuttle, nice room. No shampoo or soap in the room.

Great service!

Very nice hotel in the western district close to all the fun stuff

Great location. Friendly staff. Great price. Cocktail hr is sweet! Westport is literally 2 blocks away and you can get Ubers to pretty much anywhere else you'd want to go for not that much $. Will be back to the 816!

The price and location were great. The hotel is under renovation. It should look really nice when they're done though!

Really enjoyed the stay! If you're looking to experience the nightlife of Kansas City, 816's location on Westport is perfect. I chose this hotel to experience the city as well as for a medical school interview. The shuttle was prompt and the driver very personable. The hotel is still going through some renovations. The shower can get a little messy because it's open. However, overall, I really enjoyed the stay.

This hotel is in a great location in Westport and within walking distance of several bars and restaurants. The staff was very friendly and accommodating. They are undergoing renovation and our bathroom was awkward - a sliding barn door with no privacy. The shower also had only a half barrier, causing the floor to get wet. The hotel knows there's work to be done to fix this. Our bed was also way too firm.

We stayed in the TWA room! IT WAS AWESOME! I LOVED IT!

Location is great and the staff was super nice and accommodating. Only complaint is the rooms are a little dated. Rooms looked old.

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The friendly staff, the fantastic amenities and the awesome food and guest parties. We had an amazing trip and a lot of that was due to this great hotel. The location was a plus as well, being right on the Plaza. Elevator was just a touch slow sometimes.

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The location was great with secure parking and excellent staff. I wish I had taken down the young black ladies names as she was absolutely amazing. Best customer service I have experienced in years. Rooms and hallways were a bit dated.

Friendly staff, nice restaurant for breakfast, clean, great beds, quiet rooms! Parking was congested. Underground parking was advertised, although the spaces were limited. We had to park on the street.