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9,4
9,4
9,4
9,3
9,3
8,2
Detaljer
Kort
Anmeldelser
Samlet
8,3 Fremragende
Baseret på 905 anmeldelser
-
Alle anmeldelser 8,3
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Par 8,4
-
Familier 8,2
-
Business 6,7
-
Singler
9,5
8,8
7,4
6,1
6,0
6,1
9,5
8,6
6,4
6,1
5,9
5,0
9,6
8,5
7,3
6,3
5,5
4,8
8,7
5,6
Data leveret af TrustYou
"Pragtfulde seværdigheder"
"Venlig betjening"
Seneste anmeldelser
Detaljer
Kort
Anmeldelser
Samlet
8,3 Fremragende
Baseret på 1.507 anmeldelser
-
Alle anmeldelser 8,3
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Par 8,3
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Familier 8,1
-
Business 8,4
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Singler 8,1
8,9
8,4
7,3
7,3
6,4
6,4
8,8
8,1
7,0
5,8
5,7
5,4
8,9
7,7
7,4
6,5
6,0
5,7
8,9
8,4
6,5
6,4
6,1
8,9
8,6
7,5
6,3
Data leveret af TrustYou
"Behagelige senge"
"Pragtfulde seværdigheder"
"Gode shoppingmuligheder"
Positiv anmeldelse
Negativ anmeldelse
Fremragende 10,0
The staff are very helpful and friendly. Our room was clean and quiet, and I got the best sleep I have ever had in a hotel, usually my biggest complaint about hotel rooms. Perfect location, will definitely be back! Nothing! Everything was perfect!
Godt 6,0
Lobby bar and breakfast staff were excellent! No longer have valet parking, garage narrow, dark. Even though we were paying $170 plus for room weren't able to claim points because we booked using Expedia! When we checked in room was very small, we've stayed here several times so we know the room sizes, & warm. Turned the air down & left for the evening. When we returned thought it was still warm, turned air to 60. Woke during night because it was warm. When I looked out window next morning realized the window was open several inches, causing the warm & humid room!! Room was never vacuumed during stay, linens were grayish not white, I have pictures. Remote didn't work. All in all I was very disappointed since I was the one to reserve the rooms for a reunion. We stayed here in 2009 and everything was wonderful, not this time. I felt this was a Sheraton!
Seneste anmeldelser
-
OK
5,4-We arrived late around 11:00 p.m. and was directed to our room. When opening the room we were smothered by heat, apparently someone left the heat on high in early September? Also I notice that the luggage rack was out and the bed was ruffled as if someone had been on the bed. I called the service desk and they moved us to a new room, that room the bedroom televlision was not working, but instead of calling down immediately I waited until the next morning and mentioned it to the hotel clerk also one of the keys was not working. Returning that evening the television still was not working and I tried to place a call to the service desk and the phones were also not working, therefore I had to walk down to the desk to report the problems. -
Fremragende
10,0+The staff are very helpful and friendly. Our room was clean and quiet, and I got the best sleep I have ever had in a hotel, usually my biggest complaint about hotel rooms. Perfect location, will definitely be back!-Nothing! Everything was perfect!
-
Godt
6,0+Lobby bar and breakfast staff were excellent!-No longer have valet parking, garage narrow, dark. Even though we were paying $170 plus for room weren't able to claim points because we booked using Expedia! When we checked in room was very small, we've stayed here several times so we know the room sizes, & warm. Turned the air down & left for the evening. When we returned thought it was still warm, turned air to 60. Woke during night because it was warm. When I looked out window next morning realized the window was open several inches, causing the warm & humid room!! Room was never vacuumed during stay, linens were grayish not white, I have pictures. Remote didn't work. All in all I was very disappointed since I was the one to reserve the rooms for a reunion. We stayed here in 2009 and everything was wonderful, not this time. I felt this was a Sheraton!
Detaljer
Kort
Anmeldelser
Samlet
9,4 Fremragende
Baseret på 393 anmeldelser
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Alle anmeldelser 9,4
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Par 9,5
-
Familier 9,2
-
Business 8,8
-
Singler
9,6
9,3
9,1
8,8
7,3
6,3
9,6
9,3
7,3
6,7
9,7
6,5
9,4
6,9
Data leveret af TrustYou
"Pragtfulde seværdigheder"
"Venlig betjening"
"Gode shoppingmuligheder"
Seneste anmeldelser
-
Fremragende
9,1+Very nice staff and location.-Room was small and seemed a bit cramped. Wouldn't be comfortable for an extended stay.
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Godt
7,0+I enjoyed the decor, since I had not been there for many years, and I was not disappointed. Also, the updated technology, hdtv, desk, computer plug-in etc. was impressive.-Being a woman of medium height, I did not like the shower head; it was not moveable, not hand-held. I did not wish to get my hair wet, so I was forced to take a bath. Also, there was not a shower cap. I suppose I could have called and asked for one, but I was not aware of this until it was too late.
-
Godt
7,3+customer service-no pay per view. no in-room bar
Detaljer
Kort
Anmeldelser
100% verificerede anmeldelser
Ægte gæster. Ægte ophold. Ægte meninger.
leveret af
9,2
Gæstevurdering
Baseret på 200 anmeldelser
Positiv anmeldelse
Negativ anmeldelse
Fremragende 10,0
The staff at Hotel Sorella went out of their way to help me when I became very ill during trip. Their chef made me special soup, and the banquet manager even drove me to the hospital when that eventually occurred. The front desk did everything they could to accommodate my needs as I could not leave my room. While my business trip was ruined due to the illness, they made it a lot more comfortable. I would come here again and again!
Godt 6,5
Was asked for my room key as proof that I was staying in at the hotel. Was later informed by an employee that the individual that asked for proof that I was staying at the hotel did not ask the Caucasian individuals who were staying at the hotel. Will never go back.
Seneste anmeldelser
-
Fremragende
10,0+Nice place. Good location.-Valet expense.
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Fremragende
10,0+We had a great weekend at Hotel Sorella! All of the staff was great! Especially enjoyed the staff at breakfast. Simone was over the top friendly! We had a group of international students in attendance with us and she made them all feel right at home.
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Fremragende
9,7-Being unfamilar with the area, I opted for the valet parking for our stay. When I ventured out from the hotel to the Country Club Plaza area 1.5 blocks away, I found a large free parking garage! Won't make that mistake again if I ever go back there.
Detaljer
Kort
Anmeldelser
Samlet
8,5 Fremragende
Baseret på 401 anmeldelser
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Alle anmeldelser 8,5
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Par 8,7
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Familier 8,5
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Business 8,7
-
Singler
9,7
9,6
9,5
8,0
6,1
6,1
9,8
9,6
9,6
7,8
6,5
5,7
9,8
9,6
9,4
8,2
7,1
6,2
9,7
Data leveret af TrustYou
"Let adgang til parkering"
"Pragtfulde seværdigheder"
"Rimelige priser for parkering"
Seneste anmeldelser
-
Fremragende
8,0+The staff was nice and things looked clean. Breakfast was great. While we were there, some kids over flowed the orange juice drip tray and the staff was on it to clean it up. You could tell they were a little upset but they worked together to get it cleaned up.-It cost $5 for a fridge so I could keep my breast milk. I realize $5 is not that much but that's food for my kid. $5 adds up.
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Fremragende
10,0+Breakfast-Nothing
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Godt
7,1+Great staff spacious parking beds comfortable lots of shopping near by-Bathroom was dated pillows were horrible so soft you needed 10 to make a decent pillow hot water was not great and water pressure was horrible
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