Kingston hoteller

Fordele: breakfast is tasty

Ulemper: not the best value for money

Fordele: The location was perfect the hotel was good and the breakfast is excellent.

Ulemper: Didn't have a problem with anything so far.

Fordele: The staff is absolutely amazing! Their courtliness and professionalism is Excellent.

Ulemper: No

Fordele: The overall hotel is lovely great place to stay, excellent staff very courteous an professional. Service is 100%

Ulemper: Nothing.

Fordele: Clean.modern hotel, value for money, highly recommended over Pegasus or others

Ulemper: Bathroom

Fordele: In general the hotel is located in a good area, it is clean and has good customer service and the food offered is also good

Ulemper: For reasons I had to change flights and when I returned to the hotel they charged me about 250 dollars for just one day, my opinion very expensive

Fordele: The two swimming pools, the quality of the food, the service

Ulemper: The loud music at the swimming pool and the loud life music at the dinner

Fordele: The attentiveness of staff nothing was too much trouble.

Fordele: Service and breakfast

Ulemper: More meal options

Fordele: Love this hotel - great staff and food.

Ulemper: They need to update the towels.

Fordele: Wonderful staff and very nice hotel with a lovely Jamaica feel

Fordele: Breakfast was amazing.

Ulemper: Im not sure

Fordele: Staff very sensitive and accommodating to my needs.

Fordele: The breakfast was excellent and the place felt very safe. It was a quiet area walking distance to restaurants and transport.

Fordele: The staff very professional and friendly. Safe environment. Amenities on point, everyone made sure my needs was met. See u soon...

Ulemper: There was nothing to not like, staff and property was lovely

Fordele: Great position in the center of New Kingston, the best spots are at a walking distance. Amazingly kind staff, they made us feel home. The B&B is clean and very safe, with a lot of control systems inside. We were two girls, so this aspect was absolutely important for us. Moreover, the breakfast was great. Thank you so much.

Ulemper: Absolutely nothing.

Fordele: Location was perfect, close to public transportation, shopping, dining and other entertainment facilities. I could walk to most places of interest. Staff were great, very accommodating and helpful. I will return.

Ulemper: Nothing much to change. I would pay a little more for ac in dining and sitting areas.

Fordele: Location was perfect and the staff was friendly and helpful.

Ulemper: Some thought should be given to improving the process of getting in and out of the property.

Fordele: Nice staff, decent breakfast, comfy beds. Close enough to Devon house, Bob Marley museum and shopping. Good value for money!

Ulemper: Nothing.

Fordele: The team members where very pleasant and hospitality.

Ulemper: The sign was to small a very hard to see at night.

Fordele: The manager and staff were very friendly and helpful. Breakfast options were good. The location is great for walking to key sites within Kingston.

Ulemper: The beds were very uncomfortable, dipping significantly in the middle.

Fordele: The friendship of the management and staff was indeed wonderful

Fordele: Location was great

Ulemper: Menu need more Jamaican recipes

Fordele: The staff good location

Ulemper: Like. Hotel

Ulemper: My son really wanted to be in the pool and we were told it is been repaired. That is one of the reason we booked this hotel

Fordele: The cleanliness of the hotel, great staff, food was good, pool area and outside bar was awesome.

Ulemper: Limited menu selection

Fordele: Excellent location, staff nice and polite with good security.

Ulemper: Not much entertainment cable was pretty basic, so was entertainment downstairs around the bar area. The most shocking thing was no room service was available

Fordele: The modern decor

Ulemper: The hotel view and lack of balcony

Fordele: The beds were extremely comfortable. The room was beautiful, very nice experience.

Ulemper: The food in US dollars was quite expensive. Unfortunately the pool was out of service which was a bit of a disappointment as it wasn't mentioned on the web. But it was still a nice stay .

Fordele: Great breakfast

Fordele: Everything ! Loved the pool, loved that they had a restaurant on the property, loved the park out front, loved my room, staff was very friendly and professional !

Ulemper: I booked it because it said there was a free airport shuttle and I was very disappointed that it is not true, thank goodness everything else was great.

Fordele: The choice was good. Taste great and warm food was always warm.

Fordele: It is good

Ulemper: It is the best hotel new kingston jamaican

Fordele: The cleanliness was exceptional. The staff very friendly.

Fordele: Rent værelse og spisesalen var godt organiseret. Høfligt personale i receptionen, alt i alt et godt hotel.

Fordele: The beds are extra comfortable. The staff always is a pleasure.

Ulemper: The pool was not always taking care of

Fordele: The fact that it is small and gives a sense of a family setting. I rather like antique and Terra Nova is that.

Ulemper: For some reason I could not get the air conditio in the room adjusted to comfort level. So, I kept switching off when it got too cold. I guess I was too lazy

Fordele: Great breakfast

Ulemper: Very nice place

Fordele: The staff was friendly and always willing to help. The foliage was lush and beautiful. The cookies were delicious!

Ulemper: I was only able to stay for three nights!

Fordele: The property is clean and staff very friendly and professional. The food is very very good and great night life

Ulemper: I liked everything

Fordele: Breakfast was very good. There is great variety in the buffet menu. The location was in close proximity to good attractions and historic sites.

Ulemper: Room service could have been better - no replacement of towels on one of the days. Some of the staff need to beef up on their customer service skills.

Fordele: Impressed with history and current good condition (well maintained). Very lively social bar scene Fri and Sat evenings.

Ulemper: Beds could have been more comfortable. No lunch on weekends.

Fordele: This is a very classic boutique hotel in New Kingston Jamaica. I feel comfortable here, the rooms are clean and have antique decor. The pool area is clean, excellent restaurant with a nice variety of traditional Jamaican dishes cooked perfectly. The staff are very attentive and helpful. The casino, bar and lounges are very popular, keep you entertained. I highly recommend this place when you are staying in Kingston for safety, comfort and relaxation.

Ulemper: , the pool area could use some updating but it is clean and well maintained

Fordele: the customer service experienced by the operations manager was superb.

Fordele: Terra Nova Hotel is beautiful! It's an all suite hotel and the rooms are very cozy. It is located less than a minute walk from the famous Devon House. The grounds are lush with lots of trees and plants. I would recommend this hotel to anyone I know. I give Terra Nova a 10 out of 10!

Fordele: Great staff, above and beyond to ensure your comfort. Food, surrounding... the total experience was just great.

Ulemper: Nothing that I didn't like... everything exceeded my expectation.

Fordele: Room was very nice . Food was good . Light go away for 30 minnet the hotel was darkness that's bad for me . Can you give me a extra night ? For 30 min darkness

Ulemper: Hotel was darkness for half hour . I need a extra night for dark hotel please?

Fordele: Bed comfy ,breakfast was good.

Ulemper: They didn't explain how to get to the room.

Fordele: Everything

Ulemper: Price

Fordele: Good amenities

Ulemper: Rooms are a little small.

Fordele: Great location central to a lot of attractions and restaurants

Ulemper: Rooms were smaller than expected. Very high priced. Wifi was unstable.

Fordele: Food Serving staff in restaurant is nearly the worst in Jamaica

Fordele: Its marvellous staff and the wide ranging menu for the buffet breakfast

Ulemper: Is quite expensive compared to other hotels of coordinate status

Fordele: I liked the breakfast it was different and tasty.

Ulemper: Hotel is old and in need of renovation. It is quite expensive for the nature of the halls/room. Looks like it was a grand place 25 years ago.

Fordele: Breakfast was good but it could change menu every day is the same thing

Ulemper: every thing was good i enjoy my stay

Fordele: Nothing

Ulemper: The place wasn't up to standard

Fordele: It was an amazing experience the best by far that I have been on. Host was amazing. And also the breakfast and we felt so comfortable and at home there.

Ulemper: There is nothing that I didn’t like everything was great

Fordele: Host is very informative and offers a lot in the way of tours, dinners and transfer services. The property is in a peaceful area in the mountains overlooking Kingston with wonderful views.

Ulemper: Things were a little mixed up at times - for example I was charged for the full Kingston tour even though it was more of just going around to a few sights that I had found on the internet.

Fordele: Love the view and outdoor nature

Ulemper: Staff availability

Fordele: Host offers plenty of options like tours, dinners and transfer services.

Ulemper: Things got a little bit mixed up at times - for example I asked to have dinner one evening which was originally possible, then received a message that evening saying that it was not possible. However later on, the host came to the property and cooked me dinner so it was not a problem in the end but nevertheless was a little bit of a nuisance to receive mixed information.

Fordele: The owner was very nice and he gave us all the information we needed about kingston

Fordele: Courtney was an amazing host. The complimentary breakfast was a sweet delight. Felt like home away from home. It was extremely cosy and the view is excellent. The nightly price is worthwhile!

Fordele: I loved the view, the yard, the trees on the property was amazing.

Ulemper: I didn't particularly care for the neighborhood animals coming in out of the property. The property owners cat came in through a whole in the screen, in the kitchen, which wasn't sanitary to me. Coming into our rooms trying to eat our personal food. There wasn't access to food on the property the way I thought it would be.

Fordele: Stuff, room (hot water

Ulemper: Combination of the location And nice stuff.... IT IS Kingsworth.

Fordele: i liked the service

Fordele: Amazing natural view which gave us a peace of mind every morning. Michelle was the best host family I’ve ever had! Highly recommend. We will go back.

Ulemper: None

Fordele: The place was so beautiful. It was homey and cozy. Ms Neita was extremely nice and caring.

Fordele: We had a wonderful time staying with Michelle, our gracious hostess, and the views from her house and her breakfasts were outstanding. The local shops and restaurants were nearby so we enjoyed our evening time here too. A trip to the Blue Mountains to visit the coffee plantation was a highlight.

Fordele: Michelle is the best host you can hope for! She cares about your comfort (the bed mattress is excellent, very nice bathrobes, two different fans in bedroom), she cares about great food (yummy French toast with a coconut flare and fresh fruits, and best coffee!!!), and she cares about you, period! We enjoyed the best conversations, learned a lot about Kingston itself and Jamaica, an inside knowledge that helped us better understand the country, oh, and lots of great books on the table! Lovely house at the end of road, great view, very secure. Pour mes amis français, un accueil hyper chaleureux, la raison pour laquelle on préfère les bed & breakfast aux hotels. Michelle est formidable :-)

Ulemper: Wish we had more than 1 night...

Fordele: Accommodations were, as usual, excellent and very comfortable. We were treated to fruit punch upon arrival and had an excellent breakfast after our morning coffee. Conversation with our host and other guests was very stimulating and interesting. We'll be back.

Fordele: The setting in the mountain was beautiful, the local breakfast was lovely and it was also good to have access to the internet. The rooms were good with plenty of natural cool ventilation and exceptional lighting

Ulemper: If you didn't have a vehicle you were stuck. The grounds were nicely done but not accessible. The breakfast was a good size but the dinner left me wanting more.

Fordele: Location was great. Easy to get to and close enough to banks, stores, restaurants, etc.. Michelle (the host) was very knowledgeable and helpful. The house is beautiful and in a nice private location, away from busy streets, with great garden and views.

Ulemper: The room I stayed in could use a bit of updating. The sheets, blankets, towels, curtains, etc.. were a bit old. Even though the house is away from the main, at night, you can hear noise from traffic.

Fordele: It was very cozy, there where a lot of plants, the view from the balcony was breath taking. Breakfast was delicious!perfect place to take pictures. I would recommend this to anybody looking for a scenic experience!

Fordele: Courtleigh was amazing. We stayed for carnival! Location was great, breakfast was amazing & the hotel staff were great!

Fordele: Frequently came to the Courtleigh Hotel over many years from it was a much smaller residence called the COURTLEIGH MANOR, from the 1970s & 80s, when we didn’t stay with relatives in Kingston. The staff is very courteous. Only regret that we couldn’t get a AAA Discount from the Hotel because we had booked through secure.booking.com.

Ulemper: Everything was fine including the delicious breakfast menu each day that was included in the cost of the room reservations.

Fordele: Friendly helpful staff, support in the business center

Ulemper: Pricy taxis , difficult to reach outside the hotell taxi system without being transfere to another expensive taxi from neighboring Hotel but same owner. I’d rather support the small taxi companies.

Fordele: All of the above.

Ulemper: Price

Fordele: great. all wonderful...would stay again

Ulemper: the pillows could be a bit better

Fordele: The buffet breakfast

Ulemper: Breakfast packs should have been replenished sooner..you found most items had ran out..

Fordele: Staff listened to the clients and worked with us to assist in anyway. We didn’t request a balcony initially but they made the accommodations for us.

Fordele: The staff and service excellent

Fordele: Staff has been very friendly and accommodating.

Ulemper: The facilities definitely need an upgrade. The rooms, while clean, reminded me of 1990ies USA. Also, the internet was very slow so that I had to call the front desk a few times to have it checked. But trying to work and connecting to VPN etc. was not smooth.

Fordele: Loved the property and Anita at the front desk!! Very sweet and professional

Fordele: +the location, the people and the good vibes of the place

Fordele: Best Jamaican breakfast ever. Very friendly and helpful staff. Easy access to main areas. Felt safe

Ulemper: No hot water in the shower :( (it wasn’t too bad as it was pretty hot weather)

Fordele: This is a very basic hostel with lovely staff and a nice yard friendly ambiance and a kitchen... not massive but enough to cook

Ulemper: That water was on and off during our stay having to go and ask for them to fix it

Fordele: Personalet var hjælpsomme.

Ulemper: Området, manglende rengøring, gamle faciliteter.

Fordele: ITS OK AND THE LOCATION IS GREAT

Ulemper: NOTHING

Fordele: Nice place to rest up then get go in morning. Breakfast was Great

Ulemper: During the stay due to construction water in shower was low.

Fordele: Lovely staff, very friendly and helpful! Also, love the back yard, great place to hang out

Ulemper: Could have wished for breakfast

Fordele: All the staff - Jones, Marlon, Stacey and Samuel were incredible. They work hard and always are ready to chat with you, making you feel welcome. I enjoyed my stay.

Ulemper: Water was in an out at times which was an inconvenience

Fordele: Pigerne i baren var enormt venlige og snaksaglige. God være for pengene. Måske kunne det ligge en smule tættere på nogle spisesteder men tilgengælg ligger det i et lidt mere stille område og man skal bare venne sig til altid at tage Taxa i hvertfald hvis det er mørkt.

Fordele: Nice vibes...considerate guests...friendly staff...reasonably priced...reliable WiFi...good ac...secure lodging...homey atmosphere...organic offerings...bonus library...available beverages...cooperative enhancements in kitchen...no bugs

Ulemper: That walking was not a safe option. One of the guests lost his cell phone to four piranhas

Fordele: Coffee and tea on disposal

Ulemper: Unprofessional staff. Not very friendly. Miss a green space...

Ulemper: No water most of the time.

Fordele: I didn't have there breakfast but the bed was comfortable...

Ulemper: No concerns

Fordele: I liked the location and the relaxing environment.

Ulemper: I did not like the fact that my room "Pine" was directly opposite the bar, there were noises that seem as if my room was in the middle of the bar convo

Fordele: Service at Eden Garden was remarkable. Seriously. From the minute I walked in the door with no reservations through check out, I was met with impeccable treatment. I even extended my stay for an additional day to bask in the sauna and eat the delicious jerk chicken pasta. Certainly a gem in Kingston and I look forward to returning.

Fordele: This place is FANTASTIC. I love it. The service was wonderful, the accommodations was excellent, the atmosphere is peaceful. It gave me the opportunity to fall in love with Jamaica as I looked at the beautiful gardens/grounds and the mountains in the horizon. Breathtaking it was. I liked everything. The complimentary breakfast was simply but just right. What can I say about my room- it was fantastic and the bed extremely comfortable. I have no complaints at all. I have stayed at several places all over the world and this is one of my favourite. I will definitely stay here again. It will be my first choice in accommodations in Kingston as long as there is availability. Truly a wonderful place. Hats off to the owners and the staff. I will certainly recommend this place to others.

Ulemper: I am sure that there are things that can be improved on such as the pace of service in the dining room at breakfast -but it is Jamaica

Fordele: The only meal I had was breakfast which was very good - the porridge was to die for. Chef Dale Ferguson is the best! The other staff members were also very warm, polite and professional.

Ulemper: I stayed in room Cherrywood. Wasn't too impressed with the layout, specifically that the bed was at the entrance. Also the hot water was on and off.

Fordele: The staff was fantastic. Very near the airport, Bob Marley Museum and Devon's House. Has parking spots.

Ulemper: Nothing.

Fordele: I liked the staff the property the rooftop

Ulemper: The breakfast

Fordele: It was perfect.

Ulemper: Rooms didn't have bathtubs.

Fordele: Breakfast was great, my favourite was oat meal porridge.

Ulemper: Long wait on breakfast when it's room service

Fordele: The staff at the hotel are fantastic, very friendly and extremely helpful. In particular Seanna-Kay Cole, Jody, the kitchen staff and Mrs K Brown who treat you first class.

Ulemper: The rooms, the friendliness.

Fordele: The Tulip resturant staff.. ambienace are night

Ulemper: Water cut off 3 times... THEY told us we had a Deluxe Room .. it wasn't Deluxe .. Weber stayed the 6 times already.. way so upset they lied.. Loud ppl walking through the hallways and staff arguing early.in the morning while sleeping

Fordele: Venligt personale

Ulemper: Udenbys for at komme til mit værelse.

Fordele: Gratis morgenmad

Fordele: The hotel lobby is quite nice as well as the sitting area just outside the lobby door. The staff was very nice and accommodating. Each person was pleasant and helpful.

Ulemper: 1 side, hotel had to walk up several stairs, no air conditioning/elevator. No air conditioning in hallways. Inconsistent air conditioning n rms, mold in one unit. Asked to move. Side over lobby,elevator went out 3-4x's. Would recommend w/caveats.

Fordele: Very friendly staff at the front desk and breakfast restaurant.

Ulemper: Swimming pool can be more clean.

Fordele: my request was not fulfill n no one said anything . i went for breakfast after 9 and as almost nothing was left however the room service breakfast was good.

Fordele: The room was ok

Ulemper: The room was small and my client fell off the bed

Fordele: Breakfast staff was nice and courteous. They assist me quite well.

Ulemper: The room i got was like 100° F A/C wasn't working. My Friend call front desk to have it change . They took forever i had to call a second time and leave out the room met the bell man in the hallway initially gave us another room with a/c. At around 10:30 pm went down to purchase a bottle of water the staff was right in the small store she was like come back 11:30 pm . I guess she had an attitude bc we complain about the ac not wrking n she had to switch our room.

Fordele: I like the ambience. Breakfast was excellent.

Ulemper: The rate per night was not specified up front. My booking rate was US134.00 per night but I ended up paying over US200.00 per night and am not talking about money for other services like phone calls, in-service etc. This is deceptive.

Fordele: The fact that people cannot reach the area of the rooms without a room card key. I felt very save. The service of the staff was excellent though. They were very helpful.

Ulemper: The breakfast was beneath my expectation and the room key card wasn't working properly.

Fordele: The overall experience was satisfactory

Fordele: Free breakfast wasn’t all that, had to pay for the real breakfast, also staff customer service in the breakfast area and some front desk clerk was poor, the staff in the bar area was excellent. Overall room wasn’t what I had expected, they made up my bed with soiled sheets. I just wanted to get out of there. Wasn’t worth the price I paid.

Ulemper: Food, room service, customer services, was all poor.

Fordele: Location was great and the staff were wonderful and very helpful

Ulemper: The toilet leaked constantly and the soap and shampoo dispenser need to be changed or repaired

Fordele: The accommodation space.

Ulemper: The noise from the AC system. The price of the food/drinks was too expensive.

Fordele: The location was great...easy to get about Kingston. Breakfast options were good. Staff were pleasant. WiFi connection was good and there was an okay cable channel selection. Overall not too bad.

Ulemper: The room felt a bit dated.

Fordele: Location and staff

Ulemper: Construction starts too early in the morning

Fordele: The garden is beautiful, the rooms and bathrooms are clean and there’s hot water as well. Zac was very helpful and it was no problem to even check in late. Met so many nice people there and had a great time

Ulemper: Main road to the city was under construction so had to take a taxi not to get stuck in traffic all day long with the Bus

Fordele: We booked very last minute An extra night And They were very flexible about it. There was hot water (hard to find in Jamaica) And the bathroom was cleaned every Morning.

Ulemper: They didn’t tell us that the kitchen was only open from 11 am, Which is not only very late for breakfast But They Could have told us. Very loud traffic closeby So use earplugs!

Fordele: S/O to Zac, the owner, who took the time to show me around Kingston, better experience is when you do it with a local, thank you for that!

Ulemper: Be sure to bring mosquito repellent :p Bit small room

Fordele: the garden was clean the location very good the place has got the potential to be very good and much better than is at the moment attitude and personality at the moment won't help very nice chill out spot great garden with shade and a cold beer very nice

Ulemper: the customer service was very poor the owner was very aggressive speak to people with no respect or manners there was no water on the premises half the time so toilet and shower was a once a time thing fake wanna be Jamaican accent very annoying

Fordele: Zach the owner of the property is very friendly and a nice person. One day he took me to like cay and he did not charge anything for travel.

Fordele: A good part of town and the property is safe. There is a safe place to park and the restaurant is a good place to get something to eat later in the day. The room were good and lockable

Ulemper: There was some sort of water access issue in that part of town during our stay . The water for showers was available about half of the time. Bucket showers were needed when the water was not available. To be fair , this was a city issue ... The property did not have any control of this water supply and pressure issue ... I think this was a temporary situation and would be remedied after water main work was done

Fordele: Modern style hostel. Remote control fans. Space and Garden. Close to the malls of Manor Park.

Ulemper: No staff. No vibe. No cooking facilities (as the staff weren't there to unlock and siwtch on facilities) No water for a whole day. I suppose they cant be blamed if there there was a water shortage on the island. But..

Fordele: Instant good vibe upon meeting Zach and his friends, nothing was too much effort, went to DubWise with friends I met so its very social. Comfiest single bunk bed I stayed in, in Jamaica. Gallery of local art and a convenient Café on site. Gallery of local art too and on the Sunday there was a kids birthday party, painting some Artwork etc which was nice to see the respect within the community of Backpackers Hostel.

Ulemper: That I only had 1 night left before my flight, but that's not Backpackers fault ;)

Fordele: The owner, Zach (sorry if I spelled that wrong), was friendly and helpful. The room and bathrooms were clean. The owner was great with directions. It was my first time in Kingston by myself and he was good about advising me where to find transportation for where I needed to go.

Ulemper: Water kept shutting off but that's understandable as there seemed to be some infrastructure work going on in the area. It happens often enough where I live in Montego Bay so I'm used to it.

Ulemper: The bathroom pipe did not work well and the tv remote had issues.

Fordele: breakfat was good

Ulemper: a chair and table in the room

Fordele: It was fair

Ulemper: Not enough TV channels, and no restaurant

Fordele: Breakfast was good. I would prefer a more intimate setting. (Dining room or Restaurant style)

Ulemper: Location to have breakfast.

Fordele: Okbrea

Ulemper: Breakfasts

Fordele: The hotel was very clean. The house keeping crew was fantastic. The location is very convenient location (right across from the national stadium)

Ulemper: The room only had one side table, a bed, a mini refrigerator and a TV. I had no place to place my stuff. The bathroom is really small and also have no place to place my stuff when getting dressed. They need to have a table/dresser/desk something that guest can utilize/place their stuff on. Also there breakfast consist of sandwiches and juice/tea/coffee. They do not provide a comforter on the bed..there was only a very thin fitted sheet and a very thin flat sheet and two pillows.

Fordele: Good breakfast (but should try use less plastic)

Fordele: Close to the airport

Ulemper: The breakfast was in the lobby area

Fordele: Room was nice and comfy and the surrounding area is so quiet.

Fordele: The AC was great and the rooms were clean. The location is great and there is another hotel across the street The Alahambra Inn that has great real Jamaican breakfast for a good price.

Ulemper: The lady who checked us in really didnt know what she was doing. It caused unnecessary confusion. She didnt have a welcoming smile or looked too interested in helping us. The lady that came for the night shift was very nice and more helpful. Also their continental breakfast was a joke.

Fordele: Tæt på Devons House N Bob Marleys museum. Vi boede her, fordi vi sad fast i Kingston og ønskede ikke at køre til Ocho Rios sent om aftenen. Det er et sikkert valg, venligt personale.

Ulemper: Ikke så uberørt som det ser ud på hjemmesiden. Jeg er ikke sikker på, hvorfor det kaldes et tilbagetog?!

Fordele: It's cozy like a house. Loved the updated bathrooms. It was quiet and the staff became familiar with your face and were pleasant. It is walking distance to sites like Devon House ice cream and Bob Marley museum and if you're there for Jamaica carnival, you can walk out to the main street and meet the band.

Ulemper: The communication between staff and guests. Inform us if there are changes like to the menu or even taking our towels. Minor things but communicate about everything.

Ulemper: The fact that the cost for online bookings is different from the price at hotel.

Fordele: Location

Ulemper: Welcoming was not profesional Very basic equipment Breakfast was not very good, not a lot of choice Bathroom needs to be renewed

Fordele: The taxi operator (Napoleon Nelson) was excellent. He was timely and available at all times. The air-conditioning was decent. Staff allowed us to leave our bags there for early check in. The location is good for trips to Bob Marley museum, US embassy and other Kingston attractions.

Ulemper: Staff was not friendly. They were out of all food and drinks (which is weird for a hotel). There is no WIFi in the rooms which is a huge thing for travelling. Breakfast was only eggs, toast and watermelon. Rooms were dirty and bathroom outdated

Fordele: The staff was amazing and accommodating!! The complete experience was enjoyable.

Fordele: The room has everything you need. It's spacious enough to fit two people, clean and has plenty of options to store your belongings. The staff is very accomodating and helped us with arranging a tour to Blue Mountain. The location is in walking distance of the Bob Marley museum and Devon House with plenty of options to eat in the proximity.

Ulemper: The only thing I missed was a cozy lamp. Right now the only option is one really bright lamp with white light, which isn't the most pleasent before going to bed.

Fordele: Staff was great

Ulemper: Location was not very central. Food and rooms comfortable was not good enough

Fordele: Everything, people, breakfast, cleanliness and location

Ulemper: Nothing

Fordele: Ligger i gåafstand til Bob Marley museumet og til en rigtig god og tydeligvis populær Diner. Go stor seng, men lækkert blødt tæppe. Spiste ikke morgenmad på hotellet..

Ulemper: Lidt kedeligt hotel.

Fordele: The staff were extremely professional and made everyone feel really comfortable. Amazing customer service and the breakfast was seriously great! I recommend this location for any bridal party to get ready for their wedding.

Fordele: Beds

Ulemper: Poor service and facilities

Fordele: my server was okay she was pleasant, location is great

Ulemper: reakfast was okay, except I was expecting to get our signature dish (Ackee n saltfish) They never made it a day i was there. MY room was outdated, thy had newly renovated rooms and gave me an old model room, the toilet seat was lifting off, water went off twice, the location is beautiful, my server was great otherwise.

Fordele: The room was large and the bed very comfortable

Fordele: Callaloo and saltfish with dumpling and banana

Ulemper: Callaloo and coffee

Fordele: Great place to stay in town. We stayed in the family suite. The area is quiet and close to Bob Marley museum and walking distance to a quaint mall with supermarket, food court and health food store. The area is quiet. The 2 bedroom apartment with full kitchen and sitting room was exactly what we needed. Breakfast was good but simple and not many options. The pool is small but the kids enjoyed it non the less. Overall, a good stay and would stay again for sure.

Fordele: Studio with fridge and tea making facility. Central location. Staff friendly and helpful. Comfortable large bed. Parking on site. Near cinema complex.

Ulemper: On noisy road, didn’t tell us until we arrived that workmen are on site drilling and banging until 11.30pm. Don’t come here if you want peace & quiet. Room generally out dated especially bathroom. Shower has hot water but no power unless u add cold. I didn’t enjoy the continental breakfast.

Fordele: The view was absolutely beautiful, I had the ocean view and loved it!

Fordele: It waa dated, could use some updated coffee maker, ironing board needed to be replaced and cover thrown away! Towels were dingy but clean. I requested in my criteria search a hotel not a motel, this location is a motel!

Ulemper: It was a motel. The towels were hard and dingy. The bed was old.

Fordele: The staff were very accommodating. The room I originally booked was in a area of the complex I wasn't too keen on. The staff moved me with ease and were happy to do so. The house keeping staff were so friendly, especially Miss K Williams who kept my room clean and tidy and we also had good conversations. My only downer is that I was only there for 3 nights, wish I was there longer.

Ulemper: I booked this hotel because it was listed as having a gym. Unfortunately the gym was out of use.

Fordele: Short walk to restraunts

Ulemper: but airconditioning wasn't very good. otherwise pleasant.

Fordele: This is a quite area, but outside New Kingston in Barbican. I recommend you have a car. It is a private home and a helper looks after your belongings.

Ulemper: You are not getting a key for the house and your room. You cannot open the gate as it is manual and you have to ring the bell so that the helper comes. It is a small driveway and narrow parking. They don't clean the room during my stay and its a double bed but had no upper bed linen.

Fordele: The bed was comfortable and Yasmin made a great ginger tea!

Ulemper: The price was high for what was on offer - furniture on the verandas not so comfortable it all feels a bit neglected and unloved . Soap was great but food was adequate.

Fordele: Great area, lovely landscape and surroundings. Meals were good.

Ulemper: The cottage was mouldy and not very clean, staff were ok but didn't seems to have much of an idea about anything to do with the bookings (room type, breakfast included etc) overall the place is seriously overpriced.

Fordele: Very nice location and staff

Ulemper: Old facilities

Fordele: The shower was good, the bed acceptable and the area was beautiful.

Ulemper: There was a party down the road which played very loud music until about 3am then a group of 10 locals from Kingston came back to the retreat and partied very loudly until 5.30am. My family and I were kept awake all night it was awful. The place wasn't very clean, there was thick dust under the beds. Considering the cost it is bad value for money. We left early and wouldn't recommend it. Had it been cheaper and without the party then it would have been acceptable as a backpacker sort of place but for the equivalent level of accommodation backpacking in Australia you pay about 10usd per night.

Fordele: The staff were very sweet and helpful, especially Yasmin. She made us great meals and looked after us. She was always around when we needed help and was very patient with us.

Ulemper: The rooms could do with a deep clean and some maintenance. The bedroom was covered in Mosquitoes when we arrived, so much so that we had to all sleep in one room because it was unbearable for the children. The location (to access to the blue mountains) was perfect, but the rooms were very disappointing. Also, there was barley any water coming out of the shower though there was hot water, when it did work!

Ulemper: Room was not clean especially how quite expensive The place was. Wifi only works in The main area but rooms are not overthere. Bathroom was disgusting

Fordele: People Yasmin and Shanik and Anthony were awesome

Ulemper: Rooms were tired

Fordele: The vegetation

Ulemper: Definitely over priced

Fordele: Great location . Lots of hot water for a shower

Ulemper: The property is in need of a good refurbishment. The room had lizard droppings on the price frame and on the side of the bath, the bath flooded when you showered, the shower head did not spray - the water came out like from a tap, we had two cockroaches in our room, the bed had an unpleasant smell and there were stains in the bathtub and on the bathroom walls as well as broken tiles on the floor. Outside on the porch the plastic white chair was grey with dirt .

Fordele: Very nice dinner and breakfast, wonderful location!

Fordele: Personalet var fantastisk. Ozzie, Crystal, Tennesia og Jessica var så imødekommende og arbejdede på at sikre, at alle mine behov blev opfyldt. Deres opmærksomhed på detaljerne overgik mine forventninger, og de gjorde mit ophold så behageligt. Ozzie laver fantastiske drinks og foreslog de bedste madvarer! Tak!

Fordele: Tæt på lufthavnen dejligt morgenmad, parkering

Ulemper: Ingen

Fordele: The location is ideal very strategically place, i love the location of the hotel. very friendly staffing, Need more lighting in the parking lot and corridors very dark at night

Ulemper: The breakfast can be more variety of yam roast bread fruit, ackee and salt fish fry dumplin kalaloo mix with continental break fast a little of both, with percolated coffee,(you guys need a percolator machine) hot chocolate, and u kno Jamaican love dem tea, and porridge, don't have to be done in large potion. make the tea cups a little bigger please. Need a brighter sign by the road way can hardly see the sign for the hotel at night i acturaly drove pass the hotel when i was coming to check in. Room just need some little touching up, like base board, and crown molding, quilts on the beds, miner stuff to enhance the look and feel.

Fordele: There breakfast was horibble and limited. i would never go back to this hotel nor would I recommend it to anyone

Ulemper: the room was filthy. We had to use the dust bin to help flush the toilet. i tried to get and upgrade and was willing to pay an additional $80.00 per night but the upgrade was worse than the room we were in. So we went back to the original room. There was

Fordele:

Ulemper: Lack of room kitchen utensils and toiletries

Fordele: The staff

Ulemper: N/A

Fordele: Location is away from traffic, closer to seafood restaurant.

Ulemper: Rooms need upgrading, the first room had the AC broke after I checked in, the sheets in the second room has soiled marks all over on one of the beds.

Fordele: The lady at the front desk Whitney she was assume

Fordele: Your staff was very dedicated and hardworking and your breakfast was excellent. And the room was comfortable and clean.

Fordele: The property itself was great. The staff needs a lot of improvement.

Ulemper: Service wasn't top rate.

Fordele: It was close to the airport

Ulemper: The staff were shocking. No help just was rude and not helpful. the only person who was polite was the lady serving us in the restaurant. The pool was full of rubbish, plastic bottles and bags etc. the room was full of mosquitos.

Fordele: We liked the location and the quietness, bar and restaurant right by the sea with a nice view of the city, especially at nights.

Ulemper: There was a pool party ouside our room with a lot of people from off property. The music was loud, lyrics dirty. I don't know if that's a regular event, but not all guest may appreciate that.

Fordele: Nothing really, they offered free massage which I had an appointment, but I canceled when I saw the condition if the room that I got.

Ulemper: I didn't like anything , my bed sheet was dirty, I didn't get a comforter for the bed, I had to go to the receptionist to get one, she got one from the laundry room which was still wet, hadn't dried properly, receptionist attended to us with her mouth full of food and chewing, breakfast was horrible, food was cold and tasted horrible, the pitcher that had the orange juice wasnt clean and the orange juice tasted like soap, bathroom bath was slippery from soap scum and needed cleaning, water pressure in bathroom horrible, keep flowing on and off, power went away every night for at least an hour... I wouldn't ever stay at that location ever again....

Ulemper: I would not reccomend ths hotel to anyone ...its very rundown and the picture's on the website is clearly modified......that place looks nothing as what is shown in the photos online .